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Narai Hotel

222 Silom Road | Bangrak, Bangkok 10500, Thailand
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Narai Hotel
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Narai Hotel
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739 reviews from our community

Traveler rating
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    382
    166
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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Gracemere, Australia
1 review
1 of 5 stars Reviewed yesterday NEW

We stayed at this hotel for two nights. Room was on 7th floor was so small not big enough for two people. Bathroom was terrible very old and very small toilet was nearly in the bath tub. Too much traffic noise and hallway noise could not sleep. Hotel staff were not very friendly and could not understand me. Our travel... More 

Was this review helpful? Yes
Theparat T, Manager at Narai Hotel, responded to this review

Dear Nicole P First and foremost, on behalf of hotel management and staff we would like to thank you for sharing your experience on recent stayed at Narai Hotel on TripAdvisor website. We are deeply regret to know that our standard of accommodation, breakfast and service were not meet your expectation. For the erroneous of number of night stays, we... More 

Yangon (Rangoon), Myanmar
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Nice location. Good hotel. Free WiFi. Great breakfast with various choice. 5 mins walk to BTS station. Near to most of the business office. Anything more..? Good 4* hotel. Suggest for deluxe room which is renovated and nice.

Was this review helpful? Yes
Theparat T, Manager at Narai Hotel, responded to this review

Dear HeinT First of all we would like to thank you for taking valued time to share your great experience on recent stay at Narai hotel whilst you travel to Bangkok. We are very happy to hear from you that you satisfied with our hotel location, various choice of breakfast, services, and the accommodation. We also provide free shuttle service... More 

Solihull
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was our tenth and best hotel in our 4 weeks travelling in SE Asia. This is a busy tourist hotel located in a shopping area of Bangkok and close to the Patpong Night Market which is well worth a visit. Our room was a large, airy room on the top floor providing a panoramic view of the Bangkok skyline.... More 

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Theparat T, Manager at Narai Hotel, responded to this review

Dear John I First of all, on behalf of hotel management and staff we would like to thank you for taking your valued time to sharing feedback regarding your recent stay with us in the Narai Hotel on TripAdvisor website. We are delighted to hear that you satisfied with our hotel location, accommodation and comfy of bedding. For the matter... More 

Slovenia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Great stay last week at Narai.Nice big and clean room,carpets in hallway would need to be changed or good ol' deep cleaned.Other than that it was very nice,Great area with good street food and,close to Chong Nonsi BTS station and some 7eleven's.Totally recommended!

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Theparat T, Manager at Narai Hotel, responded to this review

Dear Slo76 We would like to thank you for the feedback you posted in TripAdvisor website about the experience on your recent stay at Narai Hotel. It is a immense pleasure to know that you satisfied with our room and location and really appreciated for your comments draw to our attention. I will forward this matter to the department concerned... More 

Kuala Lumpur, Malaysia
1 review
3 of 5 stars Reviewed 1 week ago

I am following a tour to BKK recently and we had been arranged to stay at Narai Hotel. The room is not bad. However I am quite disappointed with the service of front desk staff. First incident was one of our friend fell down and injured. We cannot find any pharmacy nearby so we asked front desk for hotel first... More 

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Theparat T, Manager at Narai Hotel, responded to this review

Dear CYuan First of all, we would like to thank you for your kind feedback on TripAdvisor website with regard to your recent stay at Narai Hotel and also thank you again for giving us a chance to address your concerned. We are extremely sorry to hear that you unhappiness during your recent stay with us. Therefore, we have acknowledged... More 

NSW Australia
Top Contributor
80 reviews 80 reviews
72 hotel reviews
114 helpful votes 114 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Located in the Silom area, the Narai is a good medium standard hotel but being so large I found it very busy to the point of being chaotic at times. Nevertheless our check-in was speedy considering we were part of a tour group. Bad luck for us our allocated room, a non smoking, smelt strongly of smoke so presumed the... More 

Was this review helpful? Yes 1
Theparat T, Manager at Narai Hotel, responded to this review

Dear barkem First of all, on behalf of hotel management and staff we would like to thank you for taking your valued time to sharing your feedback regarding your recent stay with us in the Narai Hotel on TripAdvisor. We are delighted to know that you are satisfied with speedy check in, quick responsiveness by our front office staff, with... More 

Antwerp, Belgium
Contributor
16 reviews 16 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

During our holiday, we stayed twice in this hotel. Once we got a free upgrade to a family room. Both our rooms didn't have a nice view. The room was clean, never heard any noice from neighbouring rooms. Breakfast is great, lot's of choice. Service in the hotel is good too, but the reception desk is always very busy. The... More 

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Theparat T, Manager at Narai Hotel, responded to this review

Dear travellerbelgium_12 Thank you for taking the valued time to write this review regarding your recent stay at Narai Hotel. We are very happy to hear from you that you satisfied with our hotel location, choice of breakfast, services, and the room. However, regarding to the cost of hotel limousine is not diverge if compare with airport limousine. Unless compare... More 

Trencin, Slovakia
Top Contributor
74 reviews 74 reviews
20 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at deluxe room 1230, the highest floor (12) with spectacular views. Positive: - comfortable bed - size of the room (easily you fit all your baggage and you have still plenty of space) - good size bathroom (with all amenities such as toothbrush, comb, shampoo,...) - free wifi - good concierge and friendly chambermaids - location in the center... More 

Was this review helpful? Yes
Theparat T, Manager at Narai Hotel, responded to this review

Dear Felllicita Thank you so much for selecting Narai Hotel as your choice of accommodation in Bangkok. We appreciated that you spent your valued time to review us on TripAdvisor website. We are delighted to hear that you satisfied with our convenient location, friendly staff, concierge and hotel facilities. We also noted that some inconvenience during the morning time and... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel has a strategic position in Bangkok. I return every year in this hotel because it offers all the comforts I need. Amazing breakfast, good food also in the restaurant and very kind staff! I'll choose it again!

Was this review helpful? Yes
Theparat T, Manager at Narai Hotel, responded to this review

Dear Amleto L May I take this opportunity to thank you for choosing to stay with us in the Narai Hotel and for sharing such kind feedback of your recent visit on Trip Advisor website. What a pleasure thing to hear that you considered Narai Hotel as your home away from home in Bangkok. We are also delighted to know... More 

Tampere, Finland
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed 3 weeks ago

One night in the middle of Bangkok: the average hotel with good enough service and good enough food. If you need check in for the flight from Suvarnabhumi, it´s quite easy to do it here. No help in Business Center, but perhaps you can do it without any technical assistance. If you know, how to travel in the middle of... More 

Was this review helpful? Yes 2
Theparat T, Manager at Narai Hotel, responded to this review

Dear Sir / Madam, We would like to thank you for selecting our hotel accommodation during visiting in Bangkok, and appreciated that you take the time to share your experience at Narai Hotel on TripAdvisor website. We are so delighted to hear that you satisfied with our location even you stay only one night. We pleased to informed that our... More 

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Bathroom (27)
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Deluxe Double Twin Room (57)
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