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Ma Hotel

3.5 of 5 Hotel   |   412 Surawongse Road, Bangkok 10500, Thailand
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Ma Hotel
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Ranked #451 of 761 Hotels in Bangkok
A recent review
3 of 5 stars reviewed 2 weeks ago
RTWorld Havelock, North Carolina
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293 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Havelock, North Carolina
Top Contributor
113 reviews 113 reviews
36 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room was small but nice and clean. Only probably with it, asked staff to change sheets and they did not. Also wifi did not work all the time and the staff at the main desk did not seems to concern about meeting the needs of their customers. The only person really helpful was one of the door men. The... More

Was this review helpful? Yes
Sunisa B, Deputy to General Manager at Ma Hotel, responded to this review

Dear Khun RT world, Greetings from Ma Hotel Bangkok, Thank you very much for your comment. First of all, we - the management team, would like to apologize for any inconvenience during your stay with us and sincerely thank you for your comments as mean for us to improve upon. We did have a management meeting to go over your... More

Contributor
13 reviews 13 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family and I stayed here for 1 night after a trip from Phuket to see the reclining Buddha, $10.00 via taxi from the hotel, the hotel is a local hotel with only a few employees who speak English and it is not really central or near to anything, however let me tell you, I have never been more impressed... More

Was this review helpful? Yes 2
Sunisa B, Deputy to General Manager at Ma Hotel, responded to this review

Dear Khun International_Traveler, Greetings from Ma Hotel Bangkok, Thank you very much for choosing to stay in Ma Hotel. We are very much appreciate your time to gave us a feedback. We are satisfied and happy with our team performance. We thank you very much and looking forward to serve you in the future. Yours Sincerely, Sunisa B. Deputy to... More

2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Day 1, arrived at 9am in the morning. We were refused to be assigned to our room not until their hotel policy check in time at 2pm. HASSLE. Tried to borrow adaptor for my gadgets, but did not have any thing to let me use. Hotel room was nice and comfy but did not have slippers, wifi connection was unstable... More

Was this review helpful? Yes
Sunisa B, Director of Sales at Ma Hotel, responded to this review

Dear Khun Adrian Myron, Greetings from Ma Hotel Bangkok, Thank you very much for your comments. We had called up Front Office and Customer Service Departments to discuss about your comment and asked for them to improve upon their service. Your sincerely, Sunisa B. Director of Sales More

Los Angeles
Contributor
19 reviews 19 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 1, 2014

Asked for second room key card, got refuse by day reception in spite of we are two person. Night reception gave us other key later. Other staffs are nice. The pool is situated by the side of the lobby and restaurant with see through curtain! Kind of maximized the space!!

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Sunisa B, Director of Sales at Ma Hotel, responded to this review

Dear Khun Playboy2you2005, Greetings from Ma Hotel Bangkok, Thank you very much for choosing to stay in our hotel. We would like to apologies for the key card incident. We had called up our staff to reprimand on the staff action. Thank you once again for your comment. Your sincerely, Sunisa B. Director of Sales More

Bangkok, Thailand
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed July 29, 2014

I Checked in the hotel on July 25th (Room 450), I saw previous reviews of the hotel and it shows they had Rats but I already booked by then, so at the time of Check in I confirmed with the Staff that if there are any and they said with a smile that “we used to have, now not anymore”... More

Was this review helpful? Yes
Nattakan P, General Manager at Ma Hotel, responded to this review

Dear Mr. AsimPK First of all, we would like to apologize again for your inconvenience and bad experience during your stay. Since the receiving of your complaint from the night of July 25th, 2014, we had called for an urgent meeting the next morning to handle the issue. Since the last reported incident of rodent in June, we did called... More

Bangkok, Thailand
1 review
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 26, 2014

Pros: Good central location, great value for cost, nice room with very comfy bed. Location: In a commercial jewel area and close to shopping area. The hotel is very nice and comfortable to sta. Hotel food is good and staff is very helpful. Nothing is too much trouble. The hotel is located at central of the Jewel Complex and the... More

Was this review helpful? Yes 13
Nattakan P, Manager at Ma Hotel, responded to this review

Dear Khun Vaitaya, Greetings from Ma Hotel Bangkok, Thank you very much for choosing to stay in our hotel. We are appreciated that you were enjoyed to stay with us and your compliments. We are looking forward to see you soon. Sincerely Yours, Nattakan P. E-Commerce Manager More

1 review
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 24, 2014

Highly recommended i can say................... I stayed with my friends. We like the room design, big colorful wallpaper on the top bed. The room clean and nicly staff are more than happy to help anything. Value money, I will be back Absolutely! :)))

Was this review helpful? Yes 15
Nattakan P, Manager at Ma Hotel, responded to this review

Dear Khun Thanaporn K, Greetings from Ma Hotel Bangkok, It's really good to hear those words that you have written and experience to share from us. Thank you very much for choosing to stay with us. we looking forward to see you on your next visit in the future. Sincerely yours, Nattakan P. E-Commerce Manager More

Norwich, United Kingdom
1 review
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 21, 2014

I came back to Thailand to visit my family in northern and on the way back I have to stay in Bangkok for buy some souvenirs back. My choice is Ma hotel stayed for 2 nights before i go back to England. I had a great nights sleep because of the bed is very comfortable, the staff were very friendly... More

Was this review helpful? Yes 15
Nattakan P, Manager at Ma Hotel, responded to this review

Dear Khun Foxy D, Greetings for Ma Hotel Bangkok, Thank you very much for choosing to stay in Ma Hotel Bangkok. We are happy that you were enjoyed your stay with us. We are appreciated your compliments and improve as your comment. We are looking forward to welcome you once again. ^_^ Truly Yours, Nattakan P. E-Commerce Manager More

Bangkok, Thailand
1 review
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 20, 2014

This hotel offer a very good price compared to its services. I stayed there for 4 nights. The staff was nice and helpful. She, Guest Service Manger, gave me a lot of tips to visit around Bangkok. The best impression was the bed and room design. Everything was arranged perfectly. Best choice to stay there.

Was this review helpful? Yes 16
Nattakan P, Manager at Ma Hotel, responded to this review

Dear Khun Suniblue, Greetings from Ma Hotel Bangkok, We are appreciated your complements and very happy that you were very enjoyed to stay here in our hotel. We are looking forward to welcome you once again. Truly Yours. Nattakan P. E-Commerce Manager More

2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed June 11, 2014

we arrived morning of june 6,room was not ready.so the tour guide from A and F travel accompanied us to silom complex to go for shopping. we went there even if we are really echausted from flight from dxb-bah-bkk. returning to the hotel, we had our room key, so e went straight away to the room, surprisingly, the room has... More

Was this review helpful? Yes 7
Varavuthi B, General Manager at Ma Hotel, responded to this review

Dear Khun Dyan P, Greetings from Ma Hotel Bangkok, Concerning the “Rat invasion-terrible Stay!!!!!” review: As the General Manager of Ma Hotel, I sincerely apologize for any inconvenience the incident may have caused to both you and your friend. However, I do believe that your bad feelings and attitudes toward Ma hotel causing from your personal phobia of rodents had... More

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Additional Information about Ma Hotel

Address: 412 Surawongse Road, Bangkok 10500, Thailand
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Ma Hotel 3.5*
Number of rooms: 243
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