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Ambassador Hotel Bangkok

171, Soi 11 Sukhumvit Road, Bangkok 10110, Thailand
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Ambassador Hotel Bangkok
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Ambassador Hotel Bangkok
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1,169 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Jaipur, India
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The sprawling hotel,with a magnificent facade, in the teeming Sukhumvit raises visions of grandeur.But as you enter the hotel your excitement pares down a weebit.The hotel,for the price,is a bargain and I would say very good for a tourist who isn't looking for luxury.The rooms are nice and well kept and the food just about passable.One can get much better... More 

Was this review helpful? Yes 1
jakkapong j, Marketing Communications Manager at Ambassador Hotel Bangkok, responded to this review

Dear Valued Guest Greetings from Ambassador Hotel Bangkok! Thank you so much for your thorough review posted here on tripadvisor.com. It is much appreciated that you have taken the time to share your thoughts on your stay with us and I will certainly share this feedback with my team. Sincerely yours Hotel Management More 

Manama, Bahrain
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed for 18 nights March/April 2015 in the privilege room tower wing. Just fantastic from entering to leaving, room was great, super clean, great room service, food exceptional and staff and management great. I have just booked for my next vacation in October 2015. A big thank you to Mr. Weerachai Chaipak assistant front office manager (who should be promoted)... More 

Was this review helpful? Yes 2
jakkapong j, Marketing Communications Manager at Ambassador Hotel Bangkok, responded to this review

Dear Valued Guest Greeting from Ambassador Hotel Bangkok. Just a short note to say ‘thank you’ for having taken the time to write your review here on Tripadvisor.com. Great to hear that you are enjoyable time here while staying with us at The Ambassador Hotel Bangkok. Hope to welcome you back in 2015 – Sincerely yours, The Management Team More 

Rajkot
Top Contributor
73 reviews 73 reviews
38 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good hotel. Particularly tower wing... Old but good furnishing. Room contain all amenities required. Nice location. Sukumvit road is business hub and even famous for nightlife. Lots of Indian restaurant around this hotel, but NO INDIAN VEG food available in hotel. I dont know, why F&B staff dont look at the fact that, this hotel is having 60% Indian occupancy... More 

Was this review helpful? Yes 2
jakkapong j, Public Relations Manager at Ambassador Hotel Bangkok, responded to this review

Dear Rajkot Thank you for your feedback and comments. We are delighted that you enjoyed your stay with us and hope that we will have the opportunity to welcome you back soon. We are constantly striving to improve and make our Guest's experiences more enjoyable and satisfying and your comments are valuable to us. With best regards The Management Team More 

Bangkok, Thailand
Senior Contributor
32 reviews 32 reviews
32 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Frankly, it's a huge disappointment despite its good location. Customer Service - the staff services are far below good level, especially those on the main door helping guests to get taxi, the faces always seem annoyed Room cleanliness - the room is run down as the hotel is aging with the old furniture, strange smell as well as dusty floor... More 

Was this review helpful? Yes 3
jakkapong j, Public Relations Manager at Ambassador Hotel Bangkok, responded to this review

Dear Valued Guest Whilst they are not entirely positive they are still extremely valuable to us as they highlight areas where, we need to improve either in our Service delivery or the ways in which we communicate with our guests. They will be taken on board and raised at our next Management Meeting. I apologize for any dissatisfaction you may... More 

Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I would like to highlight a few things during my recent stay at the hotel. 1. I had an early flight from India to Thailand and reached the hotel by 9 a.m. To my utter shock, me and my wife were made to wait for a room till 1:30 pm (4 1/2 hours) before we checked-in. Thankfully there is an... More 

Was this review helpful? Yes 4
jakkapong j, Public Relations Manager at Ambassador Hotel Bangkok, responded to this review

Dear Valued Guest Whilst they are not entirely positive they are still extremely valuable to us as they highlight areas where, we need to improve either in our Service delivery or the ways in which we communicate with our guests. They will be taken on board and raised at our next Management Meeting. I apologize for any dissatisfaction you may... More 

Mumbai (Bombay), India
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It is a decent hotel situated in heart of the city. Ambience is good. Cleanliness is of very high standard. Food is good. As metro station is hardly 500 m, going anywhere is easy especially in a city like Bangkok where traffic jams are frequent. Staff is courteous and ready to help. If you are planning to visit Bangkok and... More 

Was this review helpful? Yes 1
jakkapong j, Public Relations Manager at Ambassador Hotel Bangkok, responded to this review

Dear Valued Guest Thank you for your feedback and comments. We are delighted that you enjoyed your stay with us and hope that we will have the opportunity to welcome you back soon. We are constantly striving to improve and make our Guest's experiences more enjoyable and satisfying and your comments are valuable to us. With best regards The Management... More 

Surrey
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

stay here at least once every time I am in Thailand everything was great, reception staff could be better are not the friendliest but will always return :) always stay in the tower wing, busy area for bars and restaurants.

Was this review helpful? Yes
jakkapong j, Public Relations Manager at Ambassador Hotel Bangkok, responded to this review

Dear Valued Guest We are delighted that you enjoyed your stay with us and hope that we will have the opportunity to welcome you back soon. We are constantly striving to improve and make our Guest's experiences more enjoyable and satisfying and your comments are valuable to us. With best regards The Management Team More 

Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Ambassador Hotel is good for its location only. We had booked 3 rooms and had some mixed experiences through out. I had my family of 7 including a wheel chair elderly with us. The rooms were supposed to be ready for us when as we arrived in the hotel at 7 pm to check in but i wasn't. We had... More 

Was this review helpful? Yes 1
jakkapong j, Public Relations Manager at Ambassador Hotel Bangkok, responded to this review

Dear Reza H Thank you for your feedback and comments. We are so sorry for any inconvenience and for any assistance please do not hesitate to contact as at anytime. With best regards The Management Team More 

Calcutta, West Bengal, India
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel is located is prime location. just 5 minute walking distance from NANA BTS. I booked it online. well maintained property they have 2 wings one is main wing another is tower wing. Tower wing is more better than main wing. but it wil cost you little more. property also have a nice swimming pool and jogging track.

Was this review helpful? Yes 1
jakkapong j, Marketing Communications Manager at Ambassador Hotel Bangkok, responded to this review

Dear Valued Guest Greetings from Ambassador Hotel Bangkok! Thank you so much for your thorough review posted here on tripadvisor.com. It is much appreciated that you have taken the time to share your thoughts on your stay with us and I will certainly share this feedback with my team. I was pleased to read of your satisfaction with your studio...... More 

Ampang
Top Contributor
119 reviews 119 reviews
53 hotel reviews
115 helpful votes 115 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Distance from the airport: Approx 40 mins from Suvarnabhum airport (without traffic). Do plan your time as the traffic to & fro Sukhumvit is very bad during peak hours. Taxi fare should be between THB500-600 (toll fare should be paid by the driver). Average is THB500 (all in). U may opt for the Suvarnabhumi airport rail link train and change... More 

Was this review helpful? Yes
jakkapong j, Marketing Communications Manager at Ambassador Hotel Bangkok, responded to this review

Dear Valued Guest Greeting from Ambassador Hotel Bangkok ! Thank you for your feedback and comments.We are delighted that you enjoyed your stay with us and hope that we will have the opportunity to welcome you back soon. We are constantly striving to improve and make our Guest’s experiences more enjoyable and satisfying and your comments are valuable to us.... More 

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