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Ambassador Hotel Bangkok

171, Soi 11 Sukhumvit Road, Bangkok 10110, Thailand
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Ambassador Hotel Bangkok
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1,166 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Rajkot
Top Contributor
73 reviews 73 reviews
38 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago

Good hotel. Particularly tower wing... Old but good furnishing. Room contain all amenities required. Nice location. Sukumvit road is business hub and even famous for nightlife. Lots of Indian restaurant around this hotel, but NO INDIAN VEG food available in hotel. I dont know, why F&B staff dont look at the fact that, this hotel is having 60% Indian occupancy... More 

Was this review helpful? Yes 1
jakkapong j, Public Relations Manager at Ambassador Hotel Bangkok, responded to this review

Dear Rajkot Thank you for your feedback and comments. We are delighted that you enjoyed your stay with us and hope that we will have the opportunity to welcome you back soon. We are constantly striving to improve and make our Guest's experiences more enjoyable and satisfying and your comments are valuable to us. With best regards The Management Team More 

Bangkok, Thailand
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 1 week ago

Frankly, it's a huge disappointment despite its good location. Customer Service - the staff services are far below good level, especially those on the main door helping guests to get taxi, the faces always seem annoyed Room cleanliness - the room is run down as the hotel is aging with the old furniture, strange smell as well as dusty floor... More 

Was this review helpful? Yes 1
jakkapong j, Public Relations Manager at Ambassador Hotel Bangkok, responded to this review

Dear Valued Guest Whilst they are not entirely positive they are still extremely valuable to us as they highlight areas where, we need to improve either in our Service delivery or the ways in which we communicate with our guests. They will be taken on board and raised at our next Management Meeting. I apologize for any dissatisfaction you may... More 

Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I would like to highlight a few things during my recent stay at the hotel. 1. I had an early flight from India to Thailand and reached the hotel by 9 a.m. To my utter shock, me and my wife were made to wait for a room till 1:30 pm (4 1/2 hours) before we checked-in. Thankfully there is an... More 

Was this review helpful? Yes 1
jakkapong j, Public Relations Manager at Ambassador Hotel Bangkok, responded to this review

Dear Valued Guest Whilst they are not entirely positive they are still extremely valuable to us as they highlight areas where, we need to improve either in our Service delivery or the ways in which we communicate with our guests. They will be taken on board and raised at our next Management Meeting. I apologize for any dissatisfaction you may... More 

Mumbai (Bombay), India
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

It is a decent hotel situated in heart of the city. Ambience is good. Cleanliness is of very high standard. Food is good. As metro station is hardly 500 m, going anywhere is easy especially in a city like Bangkok where traffic jams are frequent. Staff is courteous and ready to help. If you are planning to visit Bangkok and... More 

Was this review helpful? Yes 1
jakkapong j, Public Relations Manager at Ambassador Hotel Bangkok, responded to this review

Dear Valued Guest Thank you for your feedback and comments. We are delighted that you enjoyed your stay with us and hope that we will have the opportunity to welcome you back soon. We are constantly striving to improve and make our Guest's experiences more enjoyable and satisfying and your comments are valuable to us. With best regards The Management... More 

Surrey
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

stay here at least once every time I am in Thailand everything was great, reception staff could be better are not the friendliest but will always return :) always stay in the tower wing, busy area for bars and restaurants.

Was this review helpful? Yes
jakkapong j, Public Relations Manager at Ambassador Hotel Bangkok, responded to this review

Dear Valued Guest We are delighted that you enjoyed your stay with us and hope that we will have the opportunity to welcome you back soon. We are constantly striving to improve and make our Guest's experiences more enjoyable and satisfying and your comments are valuable to us. With best regards The Management Team More 

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Ambassador Hotel is good for its location only. We had booked 3 rooms and had some mixed experiences through out. I had my family of 7 including a wheel chair elderly with us. The rooms were supposed to be ready for us when as we arrived in the hotel at 7 pm to check in but i wasn't. We had... More 

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jakkapong j, Public Relations Manager at Ambassador Hotel Bangkok, responded to this review

Dear Reza H Thank you for your feedback and comments. We are so sorry for any inconvenience and for any assistance please do not hesitate to contact as at anytime. With best regards The Management Team More 

Calcutta, West Bengal, India
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel is located is prime location. just 5 minute walking distance from NANA BTS. I booked it online. well maintained property they have 2 wings one is main wing another is tower wing. Tower wing is more better than main wing. but it wil cost you little more. property also have a nice swimming pool and jogging track.

Was this review helpful? Yes 1
Ampang
Top Contributor
116 reviews 116 reviews
52 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Distance from the airport: Approx 40 mins from Suvarnabhum airport (without traffic). Do plan your time as the traffic to & fro Sukhumvit is very bad during peak hours. Taxi fare should be between THB500-600 (toll fare should be paid by the driver). Average is THB500 (all in). U may opt for the Suvarnabhumi airport rail link train and change... More 

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was here for 4nights, For a Indians its the best location as There are many Indian restaurants nearby dosa king. Bawarchi, khana khazana. Hospitality is excellent in this hotel. I was not in main wing 207 but the air-conditioning was not working I was immediately given room number 606. Receptionist is very helpful and polite. The only reason I... More 

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n/a
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Ambassador hotel is one of the biggest hotels in Bangkok. It is located in a great area; first it's very close to Nana skytrain and in the centre of night markets and food stalls. But the area is also packed with touts and beggars who will bother you the moment you step out of the hotel. However, the main discomfort... More 

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