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Shangri-La Hotel,Bangkok

5.0 of 5 89 Soi Wat Suan Plu, New Road | Bangrak, Bangkok 10500, Thailand
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Shangri-La Hotel,Bangkok
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Shangri-La Hotel,Bangkok
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4,117 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Shangri-La Hotel,Bangkok
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Exmouth
Contributor
15 reviews 15 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 28, 2010

Having worked and stayed in many hotels over the years this has got to be the best in so many areas. The quality of staff and service is second to none, all were extremely smart, polite and helpful. There was a wide range of food to choose from in the hotel paticuarly in the main rstaurant which is varied serving... More

Was this review helpful? Yes 2
Neuillly sur Seine
Contributor
18 reviews 18 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 27, 2010

It's not my first time in Bangkok, but the first time at Shangri-La... And between the renovation (construction= noise, smell of paint...), the lack of service even for rewards programm customers, I would not recommand to go to Shangri-La during the next coming weeks... Even it is a Shangri la, well located and with a nice terasse and swimming pool....

Was this review helpful? Yes 1
Boston, MA
Contributor
20 reviews 20 reviews
20 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed January 26, 2010

We booked directly with the hotel and got a room in the supposedly renovated "Shangri-La Wing" for with a base rate of 6500 baht per night with 1) a "free" upgrade 2) breakfast 3) 20% off spa services. Then, they add a 10% service charge, so with that and the city tax, the total was about 250 US per night.... More

Was this review helpful? Yes 2
Tasmania, AUS
Top Contributor
64 reviews 64 reviews
21 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed January 26, 2010

A nice place to escape the hustle of Bangkok. Pool area was lovely. Staff were extremely attentive. In retrospect I wouldn't organise a limousine from airport it came to $80 AU. Taxis are fine in BKK and quite cheap just make sure you get a metered one . The breakfast buffet works out to be around $25 AU - expensive... More

Was this review helpful? Yes 3
Jalandhar, India
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 25, 2010

I stayed at Shangri-la (Krungthep wing) along with my wife. We loved the hotel. The location is the best in Bangkok. Breakfast is also amazing at 'Next2' which is by the river. We loved the place.

Was this review helpful? Yes 1
Ashburn, Virginia
Top Contributor
62 reviews 62 reviews
22 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed January 24, 2010

Not sure why some of these reviews indicate that the service at the Shangri-La is less than perfect, that is not what we found. This hotel (Krungthep Wing) is perfect as was the service. From your personal butler to the pool attendants it was all 5-star. The room is great overlooking the river with a large balcony and even better... More

Was this review helpful? Yes 2
Beirut, Lebanon
Senior Contributor
37 reviews 37 reviews
37 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed January 24, 2010

we spent only one night there at our arrival to BKK, it is an excellent hotel in a very good location. the buffet for diner is very good with a huge variety of meals and desserts, it is exactly what you expect from a 5 stars hotel and you pay for what you get.

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Essex
Contributor
12 reviews 12 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 24, 2010

Stayed for 5 nights in a deluxe suite in the Krunthep wing. One of the really special things about our stay was Betty, our butler. What a delightful lady! Nothing was too much trouble and there were so many lovely things she did for us (like a rose petal bath on my husband's birthday, fresh flowers in the room, essential... More

Was this review helpful? Yes 2
San Diego
Contributor
13 reviews 13 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 23, 2010

The Shangrila is a lovely hotel - very peaceful and a great break from Bangkok. Our room was beautiful overlooking to River - and the bonus of free breakfast, tea and cocktails make the Krungthep wing a wonderful place to escape the heat, rest and relax. I was not impressed, however, with the staff, which is too sad. I didn't... More

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Yorba Linda, California
Senior Contributor
38 reviews 38 reviews
28 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed January 23, 2010

This was our 2nd time at Shangri-La and we paid for a suite. The first 2 nights, we had 5 electrical outages in our room. The hotel staff got to know us quite well due to that. They couldn't move us because the hotel was booked but finally did on our last night when the electricity went out yet again.... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Krungthep wing(98)
  • River view(45)
  • Very good(42)
  • Sky train(41)
  • Horizon club(36)
  • Afternoon tea(30)
  • Pool area(28)
  • Breakfast buffet(22)
  • Thai restaurant(12)
  • Star hotel(12)

Additional Information about Shangri-La Hotel,Bangkok

Address: 89 Soi Wat Suan Plu, New Road | Bangrak, Bangkok 10500, Thailand
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La Hotel,Bangkok 5*
Number of rooms: 802
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Also Known As:
Shangri-La Hotel, Bangkok Hotel Bangkok
Shangri La Bangkok

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Horizon Club Deluxe Room (78)
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