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Shangri-La Hotel,Bangkok

#12 of 778 Hotels in Bangkok
Certificate of Excellence
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89 Soi Wat Suan Plu, New Road | Bangrak, Bangkok 10500, Thailand
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Shangri-La Hotel,Bangkok
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Shangri-La Hotel,Bangkok
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5,056 Reviews from our TripAdvisor Community

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    3,785
    931
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Singapore, Singapore
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed today NEW

The reception upon checking in and checking out was complete chaos. We arrived at 1:55 and officially rooms are available form 2:00 onwards so the room was not ready. We waited for 15minutes and got a free upgrade to a suite. So that was a very nice gesture. The room itself was very nice and spacious but you could hear... More 

Was this review helpful? Yes 1
Menlo Park, California
Level Contributor
80 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Simply wonderful. Great location (across the street from a BTS station). Accommodations are great and something to look forward to when you've sweated it out at the temples. Lobby is grand. Service is impeccable. Also, all the taxi drivers knew where it was without having to be shown the name in Thai.

Was this review helpful? Yes 1
Bristol, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Excellent hotel on the river. Our room had a balcony but we found it to hot to sit on. 12% service charge is added to every item . Staff very helpful. Free ferry to market on a evening. Patong is only 3 stops away by train. Good breakfast

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 days ago NEW

What an absolute great hotel. We stayed 3 nights in deluxe river room. Staff where really friendly and always very helpful. Rooms where excellent with fresh towels everyday and beds made. Great food we had buffet breakfast and dinner at the next2 restaurant and we could not fault the food and service at all. Hotel was very close to the... More 

Was this review helpful? Yes 1
UK
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed here for 3 nights last month. We had a deluxe river view room which was lovely. We were on the 14th floor and enjoyed sitting on the balcony watching the world go by up and down the river. It was our wedding anniversary when we arrived and I was presented with red roses at check... More 

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London
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was our 3rd time staying here and will definitely be coming back. The shangri la exemplifies what a 5 star hotel should be. Spectacular lobby fast efficient check in/out and very comfortable rooms. For this stay we upgraded to a balcony room which was slightly larger than the standard rooms and had a large window in the bathroom which... More 

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California
Level Contributor
8 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

We had the deluxe Riverview Room and it was fun watching the ferries, longtails and barges go up and down the river. Room is modern and clean. Breakfast buffet (at Next2 Cafe) was included in the room rate and the buffet had a wide varierty of foods. Hotel is conveniently located next to the Sathon Pier for the ferries and... More 

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Morayfield, Queensland, Australia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel for 3 days. Can't fault it really. It is handy to plenty of local shops, near the Skyrail and located on the river. Service was faultless. I left clothes in my wardrobe and they forwarded them to me at my next hotel no charge.

Was this review helpful? Yes 1
Adelaide, Australia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Shangri - La will exceed every expectation you have for staying in a hotel. Service was impeccable, rooms were spacious, comfortable, quiet, wrll appointed and the view of the river superb! Complimentary amenities were top quality and replaced twice a day if used. A fruit basket was supplied each day and if accidentally omitted, a quiet request was all... More 

Was this review helpful? Yes 1
Hong Kong, China
Level Contributor
4 reviews
4 of 5 stars Reviewed 5 days ago NEW

I like the great hospitality from the Hotel. Staff greet you wherever you meet them. The room (Horizon Club) is very spacious with variety of fruits, chocolate and beverage provided daily for free. We are facing the river so the view is also excellent. The location of the Hotel is convenient and you can reach the BTS station in few... More 

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SLBK_Shangrilabkk, General Manager at Shangri-La Hotel,Bangkok, responded to this review

Dear PaulChan0124, Thank you for choosing Shangri-La Hotel, Bangkok. We are glad to hear that you enjoyed our Shangri-La services and facilities. We too love taking the evening shuttle to Asiatique, the river trip seems to wash any stress away and relaxes you , especially during sunset. You should try the Horizon River Cruise as its also a very lovely... More 

Hotel Review Summarization

What travelers say

  • Krungthep wing(85)
  • Very good(34)
  • Horizon club(32)
  • River view(30)
  • Sky train(24)
  • Afternoon tea(20)
  • Pool area(18)
  • Breakfast buffet(12)
  • Thai restaurant(7)
  • Soft drinks(5)
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Amenities (78)
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Deluxe River View Room (72)
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Horizon Club Deluxe Room (78)
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Krungthep Wing Balcony Room (82)
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Krungthep Wing Pool (19)
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Main Pool (17)
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The Hotel (56)

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