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Shangri-La Hotel,Bangkok

#12 of 778 Hotels in Bangkok
Certificate of Excellence
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89 Soi Wat Suan Plu, New Road | Bangrak, Bangkok 10500, Thailand
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Shangri-La Hotel,Bangkok
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5,143 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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1 review
5 of 5 stars Reviewed today NEW

Great room great service everything was excellence even though the hotel is a little old , very well maintain Keep up the good work and excellent service from front desk to coffee house kudos to a lady wait by the name of 'nun' at the next2 coffee house during my breakfast , she provides exceptional service

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Sydney
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39 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed today NEW

We stayed here as a family of 5 about a year ago and really liked it. It's one of the best locations, right on the river, and near a sky train station. It looks magic in the morning and night. The breakfast room is on the river too, as is the lovely pool and lounging area. The hotel restaurants are... More 

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San Francisco
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8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I wanted to find a hotel near the Chao Praya, close to the BTS and have a classy homebase for us while we toured Bangkok. The Shangri-La did not disappoint. For the money, it was a fantastic choice and I highly recommend the Krungthep wing with a river view room like the other reviewers here. Service was awesome and the... More 

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New Delhi, India
Level Contributor
173 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed yesterday NEW

Before I reached this hotel, I have not thought that the experience in this hotel would be amazing one. The service was excellent. My flight has arrived in the morning & I was at the hotel before the actual check in time. I was made to wait a little but soon room was allotted. The room which I got had... More 

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Malmo, Sweden
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Stayed at the Krung Thep Wing for three nights in July 2015. A really nice experience. Immediately you walk through the doors you get the feeling of a classic luxury hotel. You are escorted to a sofa and greeted with a drink while the staff fixes your check in. The service is excellent and there is nothing to complain on.... More 

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Rochester, Minnesota
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

As soon as you enter the lobby of the hotel you know you entered an establishment that cares.We were met by an associate to facilitate our check in for reservation made through expedia.com. There was a misunderstanding to the room type,immediately taken to Ms Poky senior manager who took care of what we needed to our full satisfaction. We and... More 

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Melbourne, Australia
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We spent two nights at Horizon Club. The location of the hotel is extremely convenience, close to the sky train. Moreover, my room overlooked to the river which was very exquisite and comfortable. The staff provided excellent services. We really enjoyed breakfast, tea and cocktails. Milo and her team were efficient and professional. It was worth every penny and we... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I have stayed there before on a business trip and stayed the second time with my wife for a pleasure trip. We stayed in a river view executive floor room which comes with access to breakfast and evening cocktail in the exec. Lounge which has a spectacular view of Bangkok and the river. The food offered there and drinks were... More 

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Washington, DC
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here in June for business travel, and it may be one of the nicest hotels I've ever stayed in. Arrived to a plate of fresh fruit (with a book explaining what they were) in my gorgeous room on the 20th floor-incredible views of the river and city and pool. I'd sit in the window seat every evening and watch... More 

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Rio de Janeiro
Level Contributor
12 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

I spent two nights of my honeymoon at Shangri-la Bangkok. The hotel is located right in front of the Chao Phraya river, with free shuttle-boat to Asiatique and good access to the Grand Palace. The staff is amazing, and it was one of the best breakfast i ever had.

Was this review helpful? Yes 3
SLBK_Shangrilabkk, General Manager at Shangri-La Hotel,Bangkok, responded to this review

Dear limahenrique, Thank you for choosing Shangri-La Hotel, Bangkok for your honeymoon. It is lovely to read that you had a wonderful stay with us. Your kind word on our staffs and buffet breakfast services is much appreciated. Hope to see you back here again soon. Maybe for your anniversary to celebrate your spacial day? Sincerely, Phillip Couvaras General Manager More 

Hotel Review Summarization

What travelers say

  • Krungthep wing(85)
  • Very good(34)
  • Horizon club(32)
  • River view(30)
  • Sky train(24)
  • Afternoon tea(20)
  • Pool area(18)
  • Breakfast buffet(12)
  • Thai restaurant(7)
  • Soft drinks(5)
Questions? Get answers from hotel staff and past guests. Ask a question

3,492 photos of this hotel

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Room/suite (630)
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Hotel & grounds (576)
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Pool/beach area (278)
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View from room (292)
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Dining (235)
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Bathroom (151)
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Amenities (78)
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Deluxe River View Room (72)
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Horizon Club Deluxe Room (78)
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Krungthep Wing Balcony Room (82)
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Krungthep Wing Pool (19)
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Main Pool (17)
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Restaurants and Bars (138)
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The Hotel (56)

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Hotel & grounds (5)
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Pool/beach area (1)
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Room/suite (4)
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Dining (2)
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