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Shangri-La Hotel,Bangkok

#12 of 781 Hotels in Bangkok
Certificate of Excellence
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89 Soi Wat Suan Plu, New Road | Bangrak, Bangkok 10500, Thailand
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1 room 1 guest
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Shangri-La Hotel,Bangkok
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5,264 Reviews from our TripAdvisor Community

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Traveler rating
    3,933
    975
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Berlin, Germany
Level Contributor
4 reviews
5 of 5 stars Reviewed today NEW

my family 2 adults and 1 children we dont have must time staying at Shangri La hotel, we stay there only once night, we are so happiness the staff so friendly, the room so clean, Air, wifi really good, hightly comment this hotel

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Weil am Rhein, Germany
1 review
5 of 5 stars Reviewed today NEW

We had 3fantastic days at shangri la bangkok.i recommend the Horizon Club. Discreet service,quiet rooms,great breakfast with wonderful view! We will come back!try the horizon club!very friendly and helpful service! Also great to relax at the pool.

Review collected in partnership with shangri-la.com

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Melbourne, Australia
Level Contributor
80 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have had the pleasure of staying here for a week long conference that was held in-house. Now firstly, if you want to stay in the heart of the action then this is not your place, but if you want home away from home after a long day enjoying the hustle and bustle of BKK and all it has to... More 

Was this review helpful? Yes 1
Newark-on-Trent, United Kingdom
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have stayed at this hotel several times. We usually stay in the Kungthrep Wing which includes a number of benefits as part of the room rate, such as breakfast, afternoon tea and evening snacks and complimentary drinks. The Kungthrep Wing has a pool solely for the use of its guests although guests are also free to use the larger... More 

Was this review helpful? Yes 1
Riyadh, Saudi Arabia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had a balcony room overlooking the river...great to sit out and enjoy the view...well stocked mini bar and prompt room service. The staff were immaculately dressed and polite. The buffet breakfast catered to all tastes and the food was hot...excellent! The Salathip Restaurant is a must do - definitely in our top 5! Great location and easy to get... More 

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new york
Level Contributor
77 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at the Khrung Thep wing which provides additional services and is nice and quiet with its own separate pool. All in all a very good stay. The hotel is well maintained, location is one of the best in the city, and service is friendly - though not always as seamless as should be. E.g. pool service staff did... More 

Was this review helpful? Yes 1
Geelong, Australia
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I travelled for business and had a room on the 12th floor, which was a standard room. Well equipped with a mini bar and the biggest bed I've ever seen in a hotel. When I say big, see the picture - that's an ipad on the bed. The room scores points for the separate bath and shower (always a good... More 

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Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Four night stay here before travelling off to Cambodia and Vietnam and just amazing. What a great start to our holiday. Staff on arrival were friendly and helpful, despite an influx of new arrivals at the same time so was a busy lobby. Our room initially didn't include breakfast but we were given it complimentary upon arrival. Our room was... More 

Was this review helpful? Yes 2
Singapore, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

If you're looking for the latest fancy hotel in Bangkok, the Shangri-La is not the place to go. Instead, if you're into fantastic service, comfort, a relaxed vibe and a great location, for us, the Shangri-La is best hotel to stay at. The rooms are elegant, spacious with beautiful bathrooms and super comfortable beds. If available, try to get a... More 

Was this review helpful? Yes 1
Singapore
Level Contributor
75 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great room and facilities combined with a lovely riverside location. Check-in took nearly 30 mins without a queue and staff generally weren't as helpful or empowered as other Shang's or hotels in BKK. Not what it was a decade ago.

Was this review helpful? Yes 1
SLBK_Shangrilabkk, General Manager at Shangri-La Hotel,Bangkok, responded to this review

Dear Mark8888, We appreciate you taking the time to share your recent experience with us. It is a great positive message to read that you enjoyed our facilities but less so of our welcome, for which we are proud of. The arrival experience you shared with us is definitely not of our standard, nor one that we wish to be... More 

Hotel Review Summarization

What travelers say

  • Krungthep wing(85)
  • Very good(34)
  • Horizon club(32)
  • River view(30)
  • Sky train(24)
  • Afternoon tea(20)
  • Pool area(18)
  • Breakfast buffet(12)
  • Thai restaurant(7)
  • Soft drinks(5)
Questions? Get answers from hotel staff and past guests. Ask a question

3,577 photos of this hotel

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Pool/beach area (281)
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Dining (239)
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Room/suite (633)
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Hotel & grounds (578)
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Family/play areas (7)
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View from room (293)
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Bathroom (151)
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Business center/function rooms (10)
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2:54
Videos (7)
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Other (818)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (78)
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Deluxe River View Room (72)
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Horizon Club Deluxe Room (78)
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Krungthep Wing Balcony Room (82)
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Krungthep Wing Pool (19)
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Main Pool (17)
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Restaurants and Bars (138)
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The Hotel (56)

Management photos: Courtesy of the property manager

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All management photos (20)
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Dining (5)
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Hotel & grounds (8)
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Pool/beach area (1)
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Room/suite (5)
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Other (1)
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