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Marvel Hotel Bangkok

30 Sukhumvit Rd Soi 22 | Klongtoey District, Bangkok 10110, Thailand (Formerly Grand Mercure Bangkok Park Avenue)
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Marvel Hotel Bangkok
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Ranked #576 of 779 Hotels in Bangkok
A recent review
3 of 5 stars reviewed 5 days ago
MatildaBrown
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211 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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  • Danish first
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    (211)
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    (64)
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Level Contributor
3 reviews
3 of 5 stars Reviewed 5 days ago NEW

A bit further from the BTS station than expected, more like a 15 min walk. Staff friendly and helpful although the check in process a little slow. The rooms are small with lots of furniture packed in but contain everything you need. Mostly clean but not 100%. The pool is a decent size although there are only a few pool... More 

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common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Rooms are dirty and small.. Lobby and corridors are dirty and smelly.. I won't recommend it to anyone Small pool.. Staff no friendly at all, location is quite good very near to train station and bus terminal

Was this review helpful? Yes 2
MarvelManagement, Front Office Manager at Marvel Hotel Bangkok, responded to this review

Dear Sameer M, Thank you for your staying at Marvel Hotel Bangkok and for the time that you had taken to share detailed feedback with us. I was extremely concerned to learn of your disappointments with the staffs service level. We have no excuse, your comments serve us as the alert and have been shared with the team, and they... More 

Travelers are raving about these Bangkok hotels

Surat, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I stay in this hotel for 3 days, the rooms are very conjusted. When we have check in the room, AC is not worked for 2-3 hours, because of their some technical problem. Even the breakfast is also not good for the VEG.

Was this review helpful? Yes 1
MarvelManagement, Front Office Manager at Marvel Hotel Bangkok, responded to this review

Dear Mehul_1088, Thank you for your staying at Marvel Hotel Bangkok and for the time that you had taken to share detailed feedback with us. I was extremely concerned to learn of your disappointments with room and air-condition problem, the preventive maintenance is currently on going and our engineer team will be checking this room again thoroughly to avoid future... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

It's a average hotel, air conditioning in the rooms is bad, breakfast is one of the lousiest that I have seen in recent times in my multiple overseas visits. Just one discourteous staff member moving around clearing used tables, nobody to replenish used up counters, no live cooking station even for eggs.all in all, very avoidable.

Was this review helpful? Yes 2
MarvelManagement, Front Office Manager at Marvel Hotel Bangkok, responded to this review

Dear kapil s, Thank you very much for your comments. We are sorry to hear that we did not meet your full expectation during your last visit. Please be ensured that all of your remarks have been well noted. We will certainly strengthen our focus in these areas in order to improve the quality of products and services offered. We... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Not very far from Phrom Pong sky train station, althought little hard to find clean room and good breakfast. Lot of street kitchens around, so if you´ll be hungry in the evening you dont need to go too far.

Was this review helpful? Yes
MarvelManagement, Front Office Manager at Marvel Hotel Bangkok, responded to this review

Dear paul l, Thank you very much for staying with us and we were delighted that you enjoyed your stay. At Marvel Hotel Bangkok, we continuously strive to provide our guests with an incomparable stay. We all look forward to the next pleasant opportunity of welcoming you back in the near future. Best regards, The Management Team More 

Bergen, Norway
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel will give you good value for your money. It i located centrally in Bangkok, but as always you should expect to travel slowly around this busy city. The breakfast offers a small selection compared to many other hotels. The hotel also has a small pool for whenever you need to calm down.

Was this review helpful? Yes
MarvelManagement, Front Office Manager at Marvel Hotel Bangkok, responded to this review

Dear Thomas L, Thank you very much for taking a moment of your time to provide us with your feedback on Tripadvisor. It is wonderful to read that you enjoyed your time and that you rated our service high and appreciated the location. Thank you once again and we are certainly looking forward to your return visit to Marvel Hotel... More 

New Delhi, India
1 review
1 of 5 stars Reviewed 4 weeks ago

The stay experience was very very poor, the carpets in the room were stinking, we had two rooms booking we got the second room only after 4 hours wait. They provide only 2 tea bags so if you want a third cup of tea pay for it. The staff was very discourteous and just not friendly. The travel agent or... More 

Was this review helpful? Yes
MarvelManagement, Front Office Manager at Marvel Hotel Bangkok, responded to this review

Dear Col Sajiv K, Thank you very much for your comments. We are sorry to hear that we did not meet your full expectation during your last visit. Please be ensured that all of your remarks, especially those concerning hardware, have been well noted. We will certainly strengthen our focus in these areas in order to improve the quality of... More 

Level Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel used to be a Mercure and is surprisingly great value - basically the same hotel for half the price when it was a Mercure. The rooms are standard hotel size and the location is close to bars / massage - it is though a fair walk to BTS.

Was this review helpful? Yes
MarvelManagement, Front Office Manager at Marvel Hotel Bangkok, responded to this review

Dear Chris S, Thank you for sharing your wonderful experience with us. Your feedback has put a large smile on my face, as I can feel that you left the hotel with a positive feeling. We try to ensure that all our guests have a great experience. Thank you once again and we are looking forward to your return so... More 

Pune, India
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed June 29, 2015

Old building and Unhygienic. Breakfast very poor. We had just orange fruits. Receptionist understand very basic English that's a plus point Hotel location is good, Indian restaurant is near by. Rest room is very small, as being from travel industry not advice for family travelers with kids, bachelors may give it a try.

Was this review helpful? Yes
MarvelManagement, Front Office Manager at Marvel Hotel Bangkok, responded to this review

Dear iAsh710, Thank you very much for your comments. We are sorry to hear that we did not meet your full expectation during your last visit. We will certainly strengthen our focus in these areas in order to improve the quality of products and services offered. We do appreciate you bringing your concerns to our attention and therefore giving us... More 

Ahmedabad, India
Level Contributor
99 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
1 of 5 stars Reviewed June 18, 2015

Stayed for 2 nights, Just standard 3Star hotel , Old building and Unhygienic. Breakfast very poor. Simply Hotel is not for Indian travelers, In breakfast Indian veg person will get only rice and curry that too with very bad taste, We had just orange juice and fruits. No assistance for Luggage transfer to room, Receptionist understand very basic English that's... More 

Was this review helpful? Yes 2
MarvelManagement, Front Office Manager at Marvel Hotel Bangkok, responded to this review

Dear Bajrangsingh, Thank you very much for choosing to stay with us at Marvel Hotel Bangkok and for the time that you had taken to share your feedback with us. We are sorry to hear that we did not meet your full expectation during your stay. Please be ensured that all of your remarks, especially the variety of vegetarian Indian... More 

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