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Jasmine City Hotel

2 Soi Prasarnmitr (Sukhumvit 23) | Khlongtoey-Nua, Wattana, Bangkok 10110, Thailand
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Jasmine City Hotel
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Ranked #271 of 773 Hotels in Bangkok
A recent review
3 of 5 stars reviewed 4 weeks ago
Donna M Brisbane, Australia
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498 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brisbane, Australia
Top Contributor
62 reviews 62 reviews
12 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed 2 nights. Feels very much like a business persons hotel but was fine for our quick visit.It is very close to Soi Cowboy for a night out and there was shopping nearby. We were 4 women travelling together and felt very safe in the hotel and area. We were booked into 2 rooms and had requested non smoking. Unfortunately... More 

Was this review helpful? Yes 1
Jasminecitygroup, Management Team at Jasmine City Hotel, responded to this review

Dear Sir/Madam Thank you very much for taking the time to sharing your unpleasant experience your stay post in TripAdvisor. It is with sincere regrets that we learn that our services caused you to complain and we hasten to apologize for any convenience. I have taken careful note of its content and please be assuring that remedy actions have been... More 

Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 7, 2015

I am giving 3 stars to this hotel because of the proximity to the Bts, the restaurants and the nearby shopping malls. I made the mistake of booking this city jasmine thinking that it was the jasmine resort. Our room came with a small kitchen. The night we were there, we were shocked when our room was filled with the... More 

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Jasminecitygroup, Management Team at Jasmine City Hotel, responded to this review

Dear Sir/Madam Thank you very much for taking the time to sharing your unpleasant experience your stay post in TripAdvisor. It is with sincere regrets that we learn that our services caused you to complain and we hasten to apologize for any convenience. I have taken careful note of its content and please be assuring that remedy actions have been... More 

Bristol, United Kingdom
Top Contributor
163 reviews 163 reviews
66 hotel reviews
188 helpful votes 188 helpful votes
4 of 5 stars Reviewed March 5, 2015

Located right inside soi 23 behind a small mall. Room was comfortable and clean and staff were attentive to me on arrival. Only one thing; I believe that for the same price it's easily possible to find a more upgraded hotel. Useful information; Near the Underground station -a short walk. Can eat fish and chips across the road at 'Fish... More 

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Jasminecitygroup, Management Team at Jasmine City Hotel, responded to this review

Thank you so much for your kindness. Always welcome you . More 

Gibraltar
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 2, 2015

Booked this hotel because the pictures looked good. On arrival was greeted by reception who seemed to be robotic to say the least. The room was ok but a little tired, could do with a makeover. The bathroom was reasonable but all the time we stayed there, there was a rather strong damp smell which if the light was turned... More 

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Jasminecitygroup, Management Team at Jasmine City Hotel, responded to this review

Dear Sir/Madam Thank you very much for taking the time to sharing your unpleasant experience your stay post in TripAdvisor. It is with sincere regrets that we learn that our services caused you to complain and we hasten to apologize for any convenience. I have taken careful note of its content and please be assuring that remedy actions have been... More 

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 31, 2015

Great location. Very convenient to BTS and MRT stations. Next door to Terminal 21 great for shopping and food. Lots of good Italian and Japanese restaurants closed by. Plenty of 21/7 street food downstairs if you are interested. Smelly rooms and age facilities though. Our room smells like cigaret smoke and occasionally smells of sewer. Had asked for a new... More 

Was this review helpful? Yes 1
Jasminecitygroup, Management Team at Jasmine City Hotel, responded to this review

Dear Sir/Madam Thank you very much for taking the time to sharing your unpleasant experience your stay post in TripAdvisor. It is with sincere regrets that we learn that our services caused you to complain and we hasten to apologize for any convenience. I have taken careful note of its content and please be assuring that remedy actions have been... More 

Melbourne, Australia
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 5, 2015

Prior to arriving, we were all buzzing due to it being New Years Eve and the reviews of the Jasmine being of a high standard. Paid well over $1000 AUD for one night to be bitterly disappointed. Once taken up to our room, which was the deluxe two bedroom suite, our jaws immediately dropped. From the photos we saw on... More 

Was this review helpful? Yes 2
Jasminecitygroup, Management Team at Jasmine City Hotel, responded to this review

Dear Sir/Madam Thank you very much for taking the time to sharing your unpleasant experience your stay post in TripAdvisor. It is with sincere regrets that we learn that our services caused you to complain and we hasten to apologize for any convenience. I have taken careful note of its content and please be assuring that remedy actions have been... More 

Auckland
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 17, 2014

Close to Sukhumvit MRT and Asoke BTS stations, very convenient. Room and bathroom needs renovation, looking tired. I would also suggest adding pillow protectors for hygiene reasons. When we asked to borrow an electric adaptor at front desk, they told us to buy from across he road as guests do not return them. The obvious solution is to post/charge a... More 

Was this review helpful? Yes 1
Jasminecitygroup, Management Team at Jasmine City Hotel, responded to this review

Dear Sir/Madam Thank you very much for taking the time to sharing your unpleasant experience your stay post in TripAdvisor. It is with sincere regrets that we learn that our services caused you to complain and we hasten to apologize for any convenience. I have taken careful note of its content and please be assuring that remedy actions have been... More 

Oslo, Norway
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 28, 2014

We only stayed one night but would have stayed longer. The service at front desk is 5 stars, they upgraded my room to an executive suite without I ask for it, and I must say I found it extremely comfortable.

Was this review helpful? Yes 1
Jasminecitygroup, Management Team at Jasmine City Hotel, responded to this review

Thank you very much for taking the time sharing your experience during your stay with us. More 

berlin
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 26, 2014

This hotel is in over 20years the most horrible hotel I ever stay. First, it is not an hotel, it is more an apartment house. Not really a lobby, bad service, rooms are old and shabby. Bathroom as well. This hotel has no nonsmoker rooms. There will probably give you a new room, but this is still a smoker room.... More 

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Jasminecitygroup, Management Team at Jasmine City Hotel, responded to this review

Dear Sir, Thank you very much for taking the time sharing with us your unpleasant experience during your stay at Jasmine City Hotel. It is with sincere regrets that we learn that our services caused you to complain and we hasten to apologize for any inconvenience. We have taken careful note of your comments and started an immediate investigation. Rest... More 

Senior Contributor
43 reviews 43 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 14, 2014

I have stayed here several times now. Value for money is great. The rooms with kitchenette have plenty of space. Internet speed was good. The location is great. Aussie bar just around the corner, Soi cowboy a few steps further, and plenty of other great bars, restaurants, and shops nearby. The BTS is 5 mins away. Breakfast has nice mix... More 

Was this review helpful? Yes 1
Jasminecitygroup, Management Team at Jasmine City Hotel, responded to this review

Thank you so much. More 

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