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The Sukosol

#146 of 781 Hotels in Bangkok
Certificate of Excellence
477 Si Ayuthaya Road | Phayathai, Bangkok 10400, Thailand (Formerly Siam City Hotel)
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1,211 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (164)
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There are newer reviews for The Sukosol
See the most recent reviews
Lucerne, Switzerland
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Sukosol from 11-23 July while in Bangkok on business. It is conveniently located near the sky train and on the airport link line. I have stayed in similarly priced hotels, which were not as good in terms of service. At the Sukosol I was treated well by everyone. My room on the 18th floor had a... More 

Was this review helpful? Yes
SukosolHotels, General Manager at The Sukosol, responded to this review

Dear Jill F, It is a great pleasure to read your review, thank you very much for taking the time to submit it here. We do try to ensure that the Club experience offers guests that little bit extra, so it is really wonderful for the staff to be able to see their efforts are recognised in your comments. I... More 

Motueka, New Zealand
Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here on a stopover break for two nights this week. Location is good, within walking distance to a broad range of shopping. The staff were really helpful and gave me great advice on places to eat, shop and visit. Front counter, concierge, porters, gym/pool and wait staff were patient, respectful, friendly and helpful. I stayed here thinking it... More 

Was this review helpful? Yes
SukosolHotels, General Manager at The Sukosol, responded to this review

Dear Ropata T, Thank you for your feedback on your recent stay with us. I am very happy to see that you enjoyed our service and facilities, as well as saying that our location is convenient. I do hope that we will be able to welcome you and your family back again the next time you are in Bangkok. Yours... More 

Seoul, South Korea
Level Contributor
32 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had just a one-night stay at the Sukosol. After checking in I went to the pool. It was lovely, but would have been nice to have somewhere to site in the water as the depth meant I had to be standing or swimming the whole time. We had a late dinner so just ordered room service, a lasagne and... More 

Was this review helpful? Yes
SukosolHotels, General Manager at The Sukosol, responded to this review

Dear Hannah P, Thank you very much for your review, on behalf of the whole team here at The Sukosol, we appreciated your feedback. I am pleased to see you enjoyed our facilities, dining and location next to the airport rail link and hope that you will be back for a longer stay with us soon! Yours sincerely, Philipp Frickhinger... More 

London, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I have stayed at a similarly priced and starred hotel in Bangkok on this trip and unfortunately The Sukosol just couldn't compare. On arrival, I received no help with my heavy bag up to my room. However, I was allocated a room on the 16th floor and the view was brilliant. During my stay of only a couple of nights... More 

Was this review helpful? Yes
SukosolHotels, General Manager at The Sukosol, responded to this review

Dear travellere2015831, Firstly, thank you for providing your feedback here. I am so sorry that, apart from breakfast and the welcome, your experience at our hotel was a disappointment. I have asked my engineering team to look into the air conditioning on the 16th floor immediately, as well as discussing your comments with our housekeeping team in detail. We will... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My wife and I stayed four nights in this very busy hotel. It is luxuriously appointed with dark timber paneling and interesting artifacts. Our room was adequate with newly refurbished bathroom with walk-in shower, but I found the bed very uncomfortable, like sleeping on the floor it was so hard. We have been overwhelmed by the friendliness and helpfulness of... More 

Was this review helpful? Yes
SukosolHotels, General Manager at The Sukosol, responded to this review

Dear Hugh S, Thank you so much for taking the time to send us your feedback. I was very pleased to read you enjoyed our service and will share your comments with the team. However, I am very sorry about the issues in our restaurant. I have discussed this with the chef team and service staff to ensure that as... More 

Arlington, Virginia
Level Contributor
126 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The Sukosol seems to mainly cater to Asian groups travelers and also offers decent conference facilities. Service is friendly and the restaurants are fine. Breakfast buffet is standard and can be busy to the extent that getting the attention of servers to get coffee can be a challenge. The locations is not far away from shopping and sites but not... More 

Was this review helpful? Yes 1
SukosolHotels, General Manager at The Sukosol, responded to this review

Dear Busydays, Thank you very much for taking the time to submit your review. I am pleased to read that you found our service friendly, but apologise that we let you down in other areas. I have spoken with my housekeeping and restaurant teams to ensure that we improve our consistency with regards to cleanliness and hope that you might... More 

thailand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Where to start? Everything is superb: The rooms are tastefully and luxurious decorated, the beds and pillows are super-comfortable. The rooms are quiet. The bathroom is a great size with excellent water pressure and always-hot water. The public areas of the hotel are like a museum, full of interesting art work and even archaeological relics. The staff are attentive and... More 

Was this review helpful? Yes 1
SukosolHotels, General Manager at The Sukosol, responded to this review

Dear goatfarmerThailand, Many thanks for your review, it will be a pleasure for all the team to read and will inspire us all to even greater efforts to ensure our guests enjoy their stay with us. We hope to welcome you back again soon. Yours sincerely, Philipp Frickhinger General Manager More 

New Delhi, India
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 20, 2015

Excellent staff very cooperative and friendly by nature,peaceful environment and great facilities. The hotel is located at a very nice location . Large variety of menu during breakfast. Very good wi-fi speed and business centre facility. 100% Value for money. Spacious rooms, hassle free service at front desk.

Was this review helpful? Yes 2
SukosolHotels, General Manager at The Sukosol, responded to this review

Dear Bnaqati, Thank you very much for your positive comments regarding our ambience, service and facilities. I am very happy that you had a pleasant stay in Bangkok and hope that you will be back again soon! Yours sincerely, Philipp Frickhinger General Manager More 

Dalgety Bay, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 19, 2015

We had a delightful short stay at the Sukosol Bangkok around Valentines Day. This was our third stay at the Sukosol. The special Valentines Day dinner buffet in the outdoor lounge area was a very pleasant surprise. The hot and cold buffets had an extensive choice and the ice sculptures around the cold buffet were superb. As always the staff... More 

Was this review helpful? Yes 1
SukosolHotels, General Manager at The Sukosol, responded to this review

Dear Stephen D, Many thanks for your detailed comments, which are especially pleasing coming from a guest who has stayed with us before. We try very hard to offer good value for money and when we see guests giving such great feedback and coming back again and again, it justifies all our hard work! We look forward to welcoming you... More 

Auckland Region, New Zealand
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed July 19, 2015

Great location, close to several shopping malls, transport. Hotel is well appointed. Friendly and helpful staff - they are alert to identifying your needs and preferences and make a point of supplying these. Breakfasts were outstanding [we did not dine in for lunch or dinner so cannot comment]. European style cafe with espresso coffee available if you wish, but we... More 

Was this review helpful? Yes 1
SukosolHotels, General Manager at The Sukosol, responded to this review

Dear Wendy and Albie N, Thank you very much for your kind words, it is always a pleasure to hear that our staff were helpful and I know the chefs will be pleased with your comments regarding breakfast too. On behalf of all of the team here at The Sukosol, we hope to welcome you back again soon. Yours sincerely,... More 

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