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The Twin Towers Hotel

88 Rong Muang | Patumwan, Bangkok 10330, Thailand
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The Twin Towers Hotel
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557 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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    (557)
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    (136)
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Brisbane, Australia
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here five times now. It is getting a little tired and the cleanliness standards have. Definitely dropped but as far as value for money it still rates well. Easy walk to MBK and surrounding areas.

Was this review helpful? Yes 1
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed here for 2 night. This is a very nice hotel that I've found. This hotel is great, clean and comfortable. All staff are helpful and good English. My room is a twin room. It's large, comfortable and good smell. The beds are really soft and clean. There are available 24 room service. The swimming pool is nice. The... More 

Was this review helpful? Yes 1
Los Angeles, California
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Disclaimer: I stayed at the same room for 2 days, not consecutive days of the week. When I arrived, there were a few hairs on the toilet seat. Bath tub had brown spots on the bottom, clearly because the housekeeping crew didn't do their job properly. Also, there were fungi or mold, not sure what it was, on the wall.... More 

Was this review helpful? Yes 2
Allan C, Manager at The Twin Towers Hotel, responded to this review

Dear ‘Sally3658’, Thank you for your recent review and selecting The Twin Towers Hotel as your preferred choice of stay whilst in Bangkok. It is truly disappointing to hear of the negative experience to which you endured. It is certainly not of the standard, we strive to reach and sustain in our services. Allow us to extend our sincere apologies... More 

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Busan, South Korea
4 of 5 stars Reviewed 2 weeks ago

I checked in for 2 nights.The hotel was large and beautiful. The staff were very helpful and friendly they alway take care of me when I need help. The room I have was a twin beded room. It were very clean, very comfortable and fully facility. I checked out in this morning because I gonna go to Phuket. I really... More 

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new zealand
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Our deluxe room was tired, impersonal, and minimally equipped and serviced. The advertised complimentary robes and slippers didn’t exist, along with extra pillows or any cushions. Tea and coffee making facilities were provided but weirdly; I was informed tea, coffee and newspapers are not supplied to the 14th floor rooms. The buffet breakfast at 375 baht pp is extortionate and... More 

Was this review helpful? Yes
Allan C, Manager at The Twin Towers Hotel, responded to this review

Dear ‘willin1’, We are sincerely concerned about your perception of our hotel. We are disappointed to learn that we fell short of your expectations on this occasion, please accept our sincere apology for this inconvenience caused. Please rest assured that we have addressed this situation with our department heads concerned so that the corrective action can be taken to prevent... More 

Singapore, Singapore
1 review
1 of 5 stars Reviewed June 12, 2015

it is far from landmarks and not really convenient in term of public transportation. i checked in for 2 nights. there was no wifi. the washroom is small and old. the people here were not really friendly especially a manager/supervisor i met.

Was this review helpful? Yes
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 27, 2015 via mobile

Average hotel with poor facility, you have to pay for wifi and gym. The location near siam area, 3 km walking distance to MBK or you can take tuk tuk, please ask the price first if you want to take tuktuk, and make sure the currency is thai baht not usd, big difference dude! Surroundings nothing interesting

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New York City, New York
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 8, 2015

On my second trip to Bangkok in one week, having previously stayed at the Pathumwan Princess, we checked into this hotel for an overnight stay. The hotel is clean, the lobby is large and presentable. Colors are drab for my taste and I kept getting the feeling that this hotel looked and felt more like a convention space than a... More 

Was this review helpful? Yes 2
Yoot D, General Manager at The Twin Towers Hotel, responded to this review

Dear ‘Filipp V’, Thank you for staying with us at The Twin Towers and sharing your experiences. We welcome all feedback as it helps us to maintain our standards and level of customer service. Your feedback is vital in our strive to continuously improve the guest experience here at The Twin Towers Hotel, Bangkok. Thank you once again for your... More 

Melbourne, Australia
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed April 7, 2015

I checked in for 3 nights at room 803, when visiting Bangkok Motor Show. The room smelled cigars ( I don't smoke ), the tv was in tube, old fashioned, and the hotel has no free wifi. I had a lunch in the lobby restaurant, the taste and presentation were average. Not to make you to return. It is time... More 

Was this review helpful? Yes 2
Yoot D, General Manager at The Twin Towers Hotel, responded to this review

Dear ‘Riderofhteclouds’, Many thanks for staying with us and for taking the time to provide us with valuable feedback regarding your stay. We would like to sincerely apologize for any shortfalls in service you may have experienced and assure you that your comments have been shared with our respective teams. The areas of opportunity you mention have been addressed and... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 22, 2015

I really like this hotel as one review said you need a sense of humor to stay here. I really found the hotel over all to be clean and the staff nice and attentive. Breakfast is plentiful and the dining room is quite good. I really like the pool there its cold refreshing and that's what you need.The rooms are... More 

Was this review helpful? Yes 3
Yoot D, General Manager at The Twin Towers Hotel, responded to this review

Dear ‘matthew k’, Warm greeting and thank you for having chosen The Twin Towers as the choice of your recent stay with your family and taking time to provide us with your valuable feedback on Trip Advisor. We are very pleased to read your comments and glad that you found the service levels of the hotel to your satisfaction. Once... More 

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