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All 771 Bangkok hotels

The Twin Towers Hotel

3.0 of 5 Hotel   |   88 Rong Muang | Patumwan, Bangkok 10330, Thailand
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The Twin Towers Hotel
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Ranked #442 of 771 Hotels in Bangkok
A recent review
4 of 5 stars reviewed 1 week ago
Abhishek G Kolkata (Calcutta), India
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524 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Prague, Czech Republic
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars NEW

When I challenged the reception on why they were writing down all of my card details and explained that they could steal them and shop online now they laughed...!! The duty manager was no better and was rude too. Hotel is fine, nice reception, location OK, taxis know where it is.

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Kolkata (Calcutta), India
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in this hotel for two nights and had a great experience as it is located very conveniently and is easily identified by taxi drivers . The security in hotel is really good and have really good lobby for small business meetings .It creates a great impression on the persons to whom you are meeting there. I would really... More 

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Yoot D, General Manager at The Twin Towers Hotel, responded to this review

Dear ‘Abhishek G’, Warm greeting and thank you for having chosen The Twin Towers as the choice of your recent stay and taking time to provide us with your valuable feedback on Trip Advisor. We are very pleased to read your comments and glad that you found the service levels of the hotel to your satisfaction. Once again, thank you... More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

i normally go for the cheapest place possible but i decided to treat myself to a night here for my birthday. the room was amazing and the staff were very helpful and professional. i was a little dissapointed with the late night food but overall excellent.

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1 review
3 of 5 stars Reviewed January 22, 2015

I stayed at this hotel for 2 night on 19-21 Jan 2015. We're booked by booking. com , this hotel location very close to shopping center and restaurants just walk 5 minutes to Tesco Lotus and 10 minutes to MBK mall center . The room big size and clean but a little bit noise from highway , Wifi not free... More 

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Yoot D, General Manager at The Twin Towers Hotel, responded to this review

Dear “Eart H”, Thank you very much for choosing to stay at The Twin Towers and for taking the time to share your feedback with us. It is a great pleasure to read that you had enjoyed your stay with us. Please accept our apologies for the inconvenience you faced regarding the service from our staffs did not meet your... More 

Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 18, 2015 via mobile

I stayed here for three nights in January 2015. They treated me like garbage from the moment I got there. They said the laundry was open til 5 but when I called at 330 they said it was too late. They nickle and dime you for everything which is not clearly stated. Wifi, fitness center which is just one treadmill,... More 

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Yoot D, General Manager at The Twin Towers Hotel, responded to this review

Dear ‘Jonelle E’, Thank you for your detailed feedbacks following your stay at The Twin Towers. We truly value your comments as it is only from guest feedback that we will be able to uphold our commitment to excellence. It is very disappointing that you did not thoroughly enjoy this visit and for that please accept our sincere apologies. It... More 

Kolding, Denmark
Top Contributor
136 reviews 136 reviews
85 hotel reviews
136 helpful votes 136 helpful votes
1 of 5 stars Reviewed January 17, 2015

Hotel location is not such as bad as many visitors point. Only 15 minutes walk from MBK mall centre (means also skytrain station) and 10 minutes from chinatown makes the location acceptable. The hotel building is impressed and lobby is enormous. Room size is pretty good but highway noise never stops. Room price is attractive but... there are a lot... More 

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Yoot D, General Manager at The Twin Towers Hotel, responded to this review

Dear ‘IdaandKristof’, Allow us to extend our sincere apologies for the discrepancies you experienced during your stay. We strive to always deliver the highest level of services but we recognize that in this instance we did not succeed in making your stay flawless. Please rest assured, we have taken your remarks seriously and will address the department concerned and we... More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed January 14, 2015

It was just your average hotel. The room was lovely and spacious. The buffet was average, could have done with a few more vegetable selections. The staff at the reception were unhelpful and impolite at times. The pool was freezing and the spa was never on. I'm honestly not a fussy person in regards to accomodation. I'm usually a backpacker... More 

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Yoot D, General Manager at The Twin Towers Hotel, responded to this review

Dear ‘Hannahranga', Thank you for your review and selecting The Twin Towers Hotel as your preferred choice of stay whilst in Bangkok. Firstly, I would like to apologize for the ill mannered services rendered. This is certainly not a level of service commonly associated with our hotel. Please rest assured that we have taken your remarks seriously and will address... More 

Watford, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 14, 2015

Booked it on Last minute in June, good service. we stayed there fro three nights and we bought wifi package and paid but unfortunately wifi wasn't working on 10th floor so we asked to get stored but they couldn't and even refused to refund the money too. So Please dont buy wi-fi at all. so that was bit disappointed but... More 

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Yoot D, General Manager at The Twin Towers Hotel, responded to this review

Dear ‘Shlok M, Thank you for having chosen The Twin Towers Hotel as the choice of your recent stay and taking time to provide us with your valuable feedback on Trip Advisor. We are pleased to know how much you enjoyed your time at our hotel. We have taken note of your comments regarding the wifi service providing and will... More 

Johor Bahru, Malaysia
Top Contributor
130 reviews 130 reviews
39 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed January 8, 2015

Classy hotel located in the heart of Chinatown offering great buffet spread with wide range of choices of Thai and Japanese food, salads and desserts. Long queues for the fried bananas and yam. Choice of strawberry or coconut milk icecreams. Christmas/New year decor still much in demand for souvenir snaps. Rooms are spacious and clean. Most shopping haunts are within... More 

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Yoot D, General Manager at The Twin Towers Hotel, responded to this review

Dear ‘Choonfong, Warm greeting from The Twin Towers Hotel. Thank you for having chosen The Twin Towers Hotel as the choice of your recent stay and taking time to provide us with your valuable feedback on Trip Advisor. We are very pleased to read your comments and glad that you found the service levels of the hotel to your satisfaction.... More 

Japan
Reviewer
5 reviews 5 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 26, 2014

The Twin Towers hotels on the review from the trip advisor comments do reflect the positives and negatives of the hotel. But, my overall opinion was that the hotel was ok, and that's it. I’ll give you all my experiences I had. On arrival in the room, seemed nice and big. We were in the deluxe room, on the 14th... More 

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Yoot D, General Manager at The Twin Towers Hotel, responded to this review

Dear ‘mcimpact501’, Thank you for staying with us at The Twin Towers and sharing your experiences. We welcome all feedback as it helps us to maintain our standards and level of customer service. Please accept our apology for the shortfall in service you experienced. Please be assured that we will share your comments with our team and any areas of... More 

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Additional Information about The Twin Towers Hotel

Address: 88 Rong Muang | Patumwan, Bangkok 10330, Thailand
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Twin Towers Hotel 3*
Number of rooms: 660
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Also Known As:
The Twin Hotel
Twin Hotel Bangkok
Twin Towers Hotel Bangkok

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