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All 761 Bangkok hotels

The Twin Towers Hotel

3.0 of 5 Hotel   |   88 Rong Muang | Patumwan, Bangkok 10330, Thailand
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The Twin Towers Hotel
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Ranked #445 of 761 Hotels in Bangkok
A recent review
3 of 5 stars reviewed 3 weeks ago
Stefvgi Turnhout, Belgium
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493 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Turnhout, Belgium
Contributor
12 reviews 12 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed several nights in this hotel. The lobby is huge and very impressive. The rooms are still old-fashioned. You feel this hotel has been very classy before, but it hasn't moved with it's time. There is still a big oldschool tv in a wooden closet for example, while you would expect a flatscreen hanging against the wall. Another example... More

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Yoot D, General Manager at The Twin Towers Hotel, responded to this review

Dear ‘Stefvgi’, Thank you for staying with us and taking the time to provide us with valuable feedback regarding your stay. It is a great pleasure to read that you had enjoyed your stay with us. At the same time, we would like to sincerely apologize for any shortfalls in service you may have experienced. Your appreciated comments have been... More

Hanoi, Vietnam
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Its a nice hotel with a very reasonable price. Room is spacious, clean. Staff very nice, friendly and helpful. Breakfast buffet is good, however I prefer to have local food instead of western breakfast. That would help to promote the local food as well as the hotel to foreigners when majority hotels around also serve western food.

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Yoot D, General Manager at The Twin Towers Hotel, responded to this review

Dear ‘Jennie D’, Thank you for choosing to stay at The Twin Towers Hotel and for taking the time to share your feedback with us on TripAdvisor. We are very pleased to read your comments and glad that you found the service levels of the hotel to your satisfaction. We have shared your comments with the team to recognize their... More

Perth
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 30, 2014

We had a really terrible stay at The Twin Towers and were not offered any apologies. This hotel is really struggling and to save itself charges you for every thing. The wifi is 300 baht a day, if you want a packet of instant coffee in you room its 50 baht, even the gym you have to pay an additional... More

Was this review helpful? Yes 3
Yoot D, General Manager at The Twin Towers Hotel, responded to this review

Dear ‘Racheladlard’, Allow us to extend our sincere apologies for the discrepancies you experienced during your stay. It is truly disappointing to hear of the negative experience to which you endured. It is certainly not of the standard, we strive to reach and sustain in our services. We strive to always deliver the highest level of services but we recognize... More

Ho Chi Minh City, Vietnam
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 10, 2014

It's a big hotel however the location is quite far from BTS as well as other landmarks. I have stayed there for 3 days before heading to Pataya. The pool is cool but sometimes it gets really crowded. Food are not really interesting since most of it is western food (I'd prefer local food).

Was this review helpful? Yes 1
Yoot D, General Manager at The Twin Towers Hotel, responded to this review

Dear ‘ldminh94’, Thank you very much for taking the time to provide your feedback regarding your recent stay with us. Please accept my apology for the shortfall in service you experienced while you have stayed in our hotel. Please rest assured that we will share your comments with our team and any areas of opportunity will be addressed. We strive... More

Dhaka City, Bangladesh
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 23, 2014

We stayed one night in Twin Tower Hotel as we had to left the next morning for Phuket. Their service was excellent. We booked this hotel from Bangkok airport hotel reservations and the hotel cost us only $21 per night!!! The hotel is very near to MBK center too.

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Yoot D, General Manager at The Twin Towers Hotel, responded to this review

Dear ‘AttagirlM’, Warm greeting and thank you for having chosen The Twin Towers as the choice of your recent stay and taking time to provide us with your valuable feedback on Trip Advisor. We are very pleased to read your comment and glad that you found the service levels of the hotel to your satisfaction. Once again thank you and... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 21, 2014

It was our first time in Thailand, we are family of five (40, 38, 16, 12, 6). Got two connecting rooms. Big comfortable rooms, service is a bit of a problem – as most of staff has very poor English. The location is 10 minutes’ walk from the SIAM center and the MBK shopping mall but I do not advise... More

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Yoot D, General Manager at The Twin Towers Hotel, responded to this review

Dear ‘Zvi R’, Thank you for your stay and thank you for having taken the time to share your comments with us. We take your appreciated feedback very seriously and we would like to apologize that your experience on your recent stay was not up to our usual high level of service. Your highlighted issues have been taken up by... More

uk
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 19, 2014

The location of this hotel, far from a BTS or any other convenient transport, is the least of it's problems. The hotel caters to large coach loads of Chinese visitors (who like to leave as noisily as possible around 5a.m.) and has no interest in offering even a basic service to any other type of guest. here is a short... More

Was this review helpful? Yes 4
Yoot D, General Manager at The Twin Towers Hotel, responded to this review

Dear ‘freescot428’, Thank you for your stay and thank you for having taken the time to share your comments with us. We take your appreciated feedback very seriously and we would like to apologize that your experience on your recent stay was not up to our usual high level of service. Your highlighted issues have been taken up by the... More

Pune, India
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 17, 2014

i stayed in this hotel for 4 nights with family. highway view room was quite specious to accomodate all family member. Food was good. Room service was efficient. clenanace was very good. Lobby was specious and eligant. opposite of hotel just cross road you also find rode side eatery on cheap price. Be aware and must negociate price because i... More

Was this review helpful? Yes 1
Yoot D, General Manager at The Twin Towers Hotel, responded to this review

Dear ‘AshishDkumar’, Warm greeting and thank you for having chosen The Twin Towers as the choice of your recent stay with your family for taking time to provide us with your valuable feedback on Trip Advisor. We are very pleased to read your comments and glad that you found the service levels of the hotel to your satisfaction. Once again... More

Northampton, United Kingdom
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed June 6, 2014

A number of issues which we need to alert other travellers of. The first was the annoying plumbing which kept us awake for most of the night with a variety of noises. Secondly the insects in the breakfast area were horrible, no covers on fruit or other items so unhygienic. The most serious problem was that a houseboy demanded 700... More

Was this review helpful? Yes 2
Yoot D, General Manager at The Twin Towers Hotel, responded to this review

Dear ‘john w, Allow us to extend our sincere apologies for the discrepancies you experienced during your stay. We strive to always deliver the highest level of services but we recognize that in this instance we did not succeed in making your stay flawless. Your feedback is vital in our strive to continuously improve the guest experience here at The... More

Milan, Italy
Top Contributor
100 reviews 100 reviews
16 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed June 2, 2014

We stayed here at the twin towers for few days on our visit to bangkok and i must say that being a 4 star we expected free wifi. you need to pay for the same . The rooms and breakfast were good and the reception was also helpful...i would rate it as average for a 4 star.

Was this review helpful? Yes
Yoot D, General Manager at The Twin Towers Hotel, responded to this review

Dear ‘InvincibleKP, Thank you very much for choosing to stay at The Twin Towers Hotel and for the time that you have taken to share your feedback with us. It is of our greatest pleasure to read that you had enjoyed the convenience of our location. Your compliments have been shared with the team to recognize their efforts. With regard... More

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Additional Information about The Twin Towers Hotel

Address: 88 Rong Muang | Patumwan, Bangkok 10330, Thailand
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Twin Towers Hotel 3*
Number of rooms: 660
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Also Known As:
The Twin Hotel
Twin Hotel Bangkok
Twin Towers Hotel Bangkok

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