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All 768 Bangkok hotels

The Twin Towers Hotel

3.0 of 5 Hotel   |   88 Rong Muang | Patumwan, Bangkok 10330, Thailand
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The Twin Towers Hotel
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Ranked #441 of 768 Hotels in Bangkok
A recent review
3 of 5 stars reviewed 1 week ago
Eart H
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518 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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  • Indonesian first
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1 review
3 of 5 stars Reviewed 1 week ago

I stayed at this hotel for 2 night on 19-21 Jan 2015. We're booked by booking. com , this hotel location very close to shopping center and restaurants just walk 5 minutes to Tesco Lotus and 10 minutes to MBK mall center . The room big size and clean but a little bit noise from highway , Wifi not free... More 

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Yoot D, General Manager at The Twin Towers Hotel, responded to this review

Dear “Eart H”, Thank you very much for choosing to stay at The Twin Towers and for taking the time to share your feedback with us. It is a great pleasure to read that you had enjoyed your stay with us. Please accept our apologies for the inconvenience you faced regarding the service from our staffs did not meet your... More 

Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I stayed here for three nights in January 2015. They treated me like garbage from the moment I got there. They said the laundry was open til 5 but when I called at 330 they said it was too late. They nickle and dime you for everything which is not clearly stated. Wifi, fitness center which is just one treadmill,... More 

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Yoot D, General Manager at The Twin Towers Hotel, responded to this review

Dear ‘Jonelle E’, Thank you for your detailed feedbacks following your stay at The Twin Towers. We truly value your comments as it is only from guest feedback that we will be able to uphold our commitment to excellence. It is very disappointing that you did not thoroughly enjoy this visit and for that please accept our sincere apologies. It... More 

Kolding, Denmark
Top Contributor
136 reviews 136 reviews
85 hotel reviews
133 helpful votes 133 helpful votes
1 of 5 stars Reviewed 1 week ago

Hotel location is not such as bad as many visitors point. Only 15 minutes walk from MBK mall centre (means also skytrain station) and 10 minutes from chinatown makes the location acceptable. The hotel building is impressed and lobby is enormous. Room size is pretty good but highway noise never stops. Room price is attractive but... there are a lot... More 

Was this review helpful? Yes 1
Yoot D, General Manager at The Twin Towers Hotel, responded to this review

Dear ‘IdaandKristof’, Allow us to extend our sincere apologies for the discrepancies you experienced during your stay. We strive to always deliver the highest level of services but we recognize that in this instance we did not succeed in making your stay flawless. Please rest assured, we have taken your remarks seriously and will address the department concerned and we... More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

It was just your average hotel. The room was lovely and spacious. The buffet was average, could have done with a few more vegetable selections. The staff at the reception were unhelpful and impolite at times. The pool was freezing and the spa was never on. I'm honestly not a fussy person in regards to accomodation. I'm usually a backpacker... More 

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Yoot D, General Manager at The Twin Towers Hotel, responded to this review

Dear ‘Hannahranga', Thank you for your review and selecting The Twin Towers Hotel as your preferred choice of stay whilst in Bangkok. Firstly, I would like to apologize for the ill mannered services rendered. This is certainly not a level of service commonly associated with our hotel. Please rest assured that we have taken your remarks seriously and will address... More 

Watford, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Booked it on Last minute in June, good service. we stayed there fro three nights and we bought wifi package and paid but unfortunately wifi wasn't working on 10th floor so we asked to get stored but they couldn't and even refused to refund the money too. So Please dont buy wi-fi at all. so that was bit disappointed but... More 

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Yoot D, General Manager at The Twin Towers Hotel, responded to this review

Dear ‘Shlok M, Thank you for having chosen The Twin Towers Hotel as the choice of your recent stay and taking time to provide us with your valuable feedback on Trip Advisor. We are pleased to know how much you enjoyed your time at our hotel. We have taken note of your comments regarding the wifi service providing and will... More 

Johor Bahru, Malaysia
Top Contributor
120 reviews 120 reviews
39 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Classy hotel located in the heart of Chinatown offering great buffet spread with wide range of choices of Thai and Japanese food, salads and desserts. Long queues for the fried bananas and yam. Choice of strawberry or coconut milk icecreams. Christmas/New year decor still much in demand for souvenir snaps. Rooms are spacious and clean. Most shopping haunts are within... More 

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Yoot D, General Manager at The Twin Towers Hotel, responded to this review

Dear ‘Choonfong, Warm greeting from The Twin Towers Hotel. Thank you for having chosen The Twin Towers Hotel as the choice of your recent stay and taking time to provide us with your valuable feedback on Trip Advisor. We are very pleased to read your comments and glad that you found the service levels of the hotel to your satisfaction.... More 

Japan
Reviewer
5 reviews 5 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Twin Towers hotels on the review from the trip advisor comments do reflect the positives and negatives of the hotel. But, my overall opinion was that the hotel was ok, and that's it. I’ll give you all my experiences I had. On arrival in the room, seemed nice and big. We were in the deluxe room, on the 14th... More 

Was this review helpful? Yes
Yoot D, General Manager at The Twin Towers Hotel, responded to this review

Dear ‘mcimpact501’, Thank you for staying with us at The Twin Towers and sharing your experiences. We welcome all feedback as it helps us to maintain our standards and level of customer service. Please accept our apology for the shortfall in service you experienced. Please be assured that we will share your comments with our team and any areas of... More 

Melbourne, Australia
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed December 23, 2014

Booked it on Last minute Good value They should upgrade to flat screen TV , not that I had time to watch it . Tiny tea cups , not sure why. And certainly not enough tea bags or Siver in the room. Nice breakfast , and good service . Spacious room , I upgraded slightly .

Was this review helpful? Yes
Yoot D, General Manager at The Twin Towers Hotel, responded to this review

Dear ‘Tom K’, Thank you for staying with us at The Twin Towers and sharing your experiences. We welcome all feedback as it helps us to maintain our standards and level of customer service. Please accept our apology for the shortfall in service you experienced. Please be assured that we will share your comments with our team and any areas... More 

Nelspruit, South Africa
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 17, 2014

Due to a missed plane, the King's birthday and a busy long weekend, this was the only hotel where we could get a room at around 2400 bath for the night. We stayed the previous week at the Baiyoke Skye and this hotel is by far a notch more luxurious than the Baiyoke. I found it to be much less... More 

Was this review helpful? Yes
Yoot D, General Manager at The Twin Towers Hotel, responded to this review

Dear ‘ArmandvdM’, Thank you for staying with us at Twin Towers and sharing your experiences. We welcome all feedback as it helps us to maintain our standards and level of customer service. We are very pleased to read your comments and glad that you found the service levels of the hotel to your satisfaction. Once again thank you and look... More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 17, 2014

A beaituful and a nice hotel for a quick stay in bangkok. nice rooms and amazing breakfast. a very quite place and something that the tourist can be happy about. Taxis are expensive so try getting a cheaper cab nearby.

Was this review helpful? Yes
Yoot D, General Manager at The Twin Towers Hotel, responded to this review

Dear ‘Anon1616’, Thank you very much for posting such a wonderful review about your recent stay at The Twin Towers Hotel Bangkok. We are delighted to hear that you had a wonderful experience at our hotel. We have shared your comments with our team and they are very happy to read your comments. We look forward to welcoming you back... More 

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Additional Information about The Twin Towers Hotel

Address: 88 Rong Muang | Patumwan, Bangkok 10330, Thailand
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Twin Towers Hotel 3*
Number of rooms: 660
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Also Known As:
The Twin Hotel
Twin Hotel Bangkok
Twin Towers Hotel Bangkok

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