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All 753 Bangkok hotels

Hotel Windsor Suites & Convention Bangkok

4.0 of 5 Hotel   |   10/1 Sukhumvit Soi 20 | Sukhumvit Road, Bangkok 10110, Thailand
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Ranked #336 of 753 hotels in Bangkok
A recent review
5 of 5 stars reviewed yesterday
nick m
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768 people have reviewed this hotel

Traveler rating
    118
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145
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (173)
Date | Rating
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English first
1 review
5 of 5 stars Reviewed yesterday NEW

every time we stay in Bangkok we always return to the Windsor suites hotel, This would be our 12th visit now.The staff are the friendliest we have come across they all are so helpful and happy. the thai food is superb, even the pizzas at scouzzi s are world class.My kids love the massive pool on the 14th floor ,I... More

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 of 5 stars Reviewed 2 days ago NEW

First of all, I hate writing a bad review about this hotel. The front desk staff was always good to us and did their very best to make sure we had a good stay. But the problem seemed to be out of their control. Finding a good deal through Tripadvisor and booking through Agoda, we stayed in the Windsor Suites... More

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Stockholm, Sweden
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Even though I got an upgrade, the room felt very old. The low-point was probably when we didn't have clean water and our toilet filled up with a brownish substance, I don't really want to speculate about what that could've been. During the first two days we had hot water, so that was a plus, but after that we had... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Oxford, United Kingdom
Top Contributor
145 reviews 145 reviews
18 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We have arrived early and our room was not ready so the receptionist upgraded us for free to a suite which was very kind. The size of the room and the location were great. The huge lobby is impressive and there are also small shops in the building. The porter service was very friendly and helpful. The service in the... More

Was this review helpful? Yes 2
London, United Kingdom
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I don't know why but I received a great room rate AND a free up-grate to a suite on a top floor. The room nd view were excellent but the hotel is now a little old. I used to come here for the excellent buffet but because of the downturn in tourism in Bangkok this now only operates three days... More

Was this review helpful? Yes 4
WindsorSuitesBKK, Front Office Manager at Hotel Windsor Suites & Convention Bangkok, responded to this review

Dear Valued Guest, Thank you very much for taking the time and effort to review our hotel here in Tripadvisor. We truly appreciate the positive comments you have given our hotel. Our hotel website offers special room rates and seasonal promotions which will surely fit your vacation needs and we do provide special programs to our most loyal repeat customers.... More

Mumbai (Bombay), India
Top Contributor
50 reviews 50 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hotel rooms are big and beds are comfortable. Propertly looks old but the plus point is the swimming pool area which is still well maintained. The reception staff have little problem with english but they manage it well and have correctly responded to my requirements on the phone.View from the top is really great....you get to view the swimming pool,... More

Was this review helpful? Yes 4
WindsorSuitesBKK, Front Office Manager at Hotel Windsor Suites & Convention Bangkok, responded to this review

Dear Valued Guest, Many thanks for the kind words you have given our hotel and we are happy to know that you were very much satisfied with your recent visit with us. Being an all-suite hotel, complete with spacious bedroom, bathroom and living room, you will truly feel comfortable and relaxed during your stay in Bangkok. Now that we installed... More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Bought the deal from groupon and stayed there for 3 nights. It's really worth it & we are upgraded to a suite. It's really big and nice. There's a living room too. The best thing is the location. It's very near the MRT stations and subway, only about 5 minutes walk. The street food opposite the hotel are really cheap... More

Review collected in partnership with this hotel

Was this review helpful? Yes 3
WindsorSuitesBKK, Front Office Manager at Hotel Windsor Suites & Convention Bangkok, responded to this review

Dear Valued Guest, Thanks for choosing our hotel as your home away from home here in Bangkok. It is our pleasure to serve you and we are glad that you enjoyed your stay with us. We hope that your tips can help other travellers so they can enjoy their Bangkok trip the way you did. Aside from our perfect location,... More

1 review
2 of 5 stars Reviewed 2 weeks ago

Hotel room is not bad . Little bit old ,house keepin staff are good.,But service is getting worthy.Compare from recently. Good and helpful staffs gone somewhere. And reception is busy all day longs The old thai woman ,standing at the counter dose nothing ,even she can not chech out !OMG! And. some month before, the Japanese lady ,who was working... More

Was this review helpful? Yes
WindsorSuitesBKK, Front Office Manager at Hotel Windsor Suites & Convention Bangkok, responded to this review

Dear Valued Guest, We would like to extend our sincerest apology if you didn’t enjoy your most recent visit with us. All of your comments will be taken into consideration and proper actions will be taken to further improve the quality of service we provide to all of our hotel guests. Our Human Resource is currently looking at the manpower... More

Phatthalung City, Thailand
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

I've stayed at this hotel several times and this was the first time I've been disappointed. It has a great pool and the location is excellent, close to the skytrain and MRT underground. However the hotel let itself down with poor customer service. Firstly bad management meant there were not enough staff to deal with breakfast. Tables were left uncleared... More

Was this review helpful? Yes 1
WindsorSuitesBKK, Front Office Manager at Hotel Windsor Suites & Convention Bangkok, responded to this review

Dear Valued Guest, Kindly accept our sincerest apology for the dissatisfaction you have experienced during your previous visit with us. Your feedback has already been taken into consideration for the actions we will take to improve the quality of guest service we provide to all of our clients. Staffing is now being handled by the Human Resource and all guest... More

Singapore, Singapore
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We are presently staying at the Windsor Suites in Bangkok. We have been here for 3 weeks and plan to stay another 3 weeks. We are more than pleased with our experience. The staff, from front desk to those who clean our room and take care of pool and exercise room, have treated us like royalty. Everyone has tried their... More

Was this review helpful? Yes 5
WindsorSuitesBKK, Front Office Manager at Hotel Windsor Suites & Convention Bangkok, responded to this review

Dear Valued Guest, We would like to extend our sincerest gratitude and appreciation for selecting our hotel as your home away from home. Knowing that you are having a magnificent time with us, gives us more energy and motivation to further improve the high quality of service we provide to all of our hotel guests. Thank you very much for... More

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Additional Information about Hotel Windsor Suites & Convention Bangkok

Address: 10/1 Sukhumvit Soi 20 | Sukhumvit Road, Bangkok 10110, Thailand
Phone Number:
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Windsor Suites & Convention Bangkok 4*
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Also Known As:
Hotel Windsor

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#93 Spa Hotel in Bangkok #171 Business Hotel in Bangkok #192 Luxury Hotel in Bangkok
Hotel Class
Official Description (provided by the hotel)
Windsor Suites Hotel invites you to explore the heart of Bangkok's vibrant CBD, shopping districts and rich Thai culture. Located on Sukhumvit Soi 20, 100 meters to Asoke BTS Sky-train Station & Sukhumvit MRT Subway station, the hotel features a total of 582 hotel rooms & suites, 23 meeting rooms, several Food & Beverage outlets from international to Chinese & Japanese cuisines, an outdoor swimming pool, a fitness centre and a full service Neva Spa. ... more   less 
Number of rooms
458

Questions & Answers

Questions? Get answers from Hotel Windsor Suites & Convention Bangkok staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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