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All 756 Bangkok hotels

Hotel Windsor Suites & Convention Bangkok

4.0 of 5 Hotel   |   10/1 Sukhumvit Soi 20 | Sukhumvit Road, Bangkok 10110, Thailand
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Ranked #339 of 756 Hotels in Bangkok
A recent review
4 of 5 stars reviewed 1 week ago
JayDSanFrancisco San Francisco
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778 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (177)
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San Francisco
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed recently at several of the newer, more higher rated hotels nearby to the Windsor Suites - the sparkling clean, capsule-like room Tune Hotel, the two comfortable, global-corporate feeling Park Plaza hotels. In contrast, the Windsor is a bit worn-out and the service less efficient - yet for me the Windsor provided the best value and I am... More

Was this review helpful? Yes 8
WindsorSuitesBKK, Front Office Manager at Hotel Windsor Suites & Convention Bangkok, responded to this review

Dear Valued Guest, Greetings from Hotel Windsor Suites Bangkok! We would like to extend our sincerest gratitude for choosing our hotel during your most recent trip in Bangkok. Thank you very much for taking the time and effort in reviewing our hotel in Tripadvisor. We truly appreciate your positive feedback and we promise that we will always provide the high... More

Madrid
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The room was really outdated, and smell like closed for years. I asked for another room in reception, She was too rude, asked for money back but the say no. When I get back to the room some one had used Odor spray, but smell persist. The bathroom leaks, and the towel were old and break. This is not a... More

Was this review helpful? Yes 2
WindsorSuitesBKK, Front Office Manager at Hotel Windsor Suites & Convention Bangkok, responded to this review

Dear Valued Guest, Please accept our sincerest apology for the dissatisfaction you had experience during your recent visit with us. We will conduct an investigation as to why such incident occurred. We will subject our guest contact personnel to thorough service training to ensure that this incident won’t happen ever again. With regards to the room condition, we are currently... More

Saudi Arabia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed on 9th floor for 2 nights on 26 & 27 Aug. The ceiling is very low and makes rooms looked cramped with furniture. Bathroom is old fashioned too. Carpets are old in the room as well as the passage. Breakfast menu is repeated and looks stale!! Staff are quite rude and the Door Men are not good as... More

Was this review helpful? Yes 4
WindsorSuitesBKK, Front Office Manager at Hotel Windsor Suites & Convention Bangkok, responded to this review

Dear Valued Guest, We would like to extend our apologies for the incident that occurred during your previous visit in our hotel. Please rest assured that we will spare no effort in improving the quality of guest service we provide to our hotel guests. We are very serious about your complaint and we guarantee you that proper actions will be... More

1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We've stayed at least 10 times in this hotel and will continue do so whenever we're in Bkk. The rooms an service are very good but the location is perfect. Close to the major shopping malls and BTS. Also great dining opportunities, wether simple street food or in fine restaurants.

Was this review helpful? Yes 7
WindsorSuitesBKK, Front Office Manager at Hotel Windsor Suites & Convention Bangkok, responded to this review

Dear Valued Guest, Thank you very much for always choosing us as your home away from home. We truly appreciate the positive comments you have given our hotel and we are very happy to know that you have enjoyed your every visit with us. We hope that your tips and suggestions will help other travelers in choosing the place to... More

Sydney, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is the only Hotel that I choose when I visit Bangkok. It’s been 5 years and I still love to come back to this Hotel for my Transit/Short Holiday visit each year. You have everything around this place within proximity of few hundred meters. Also the hotel is self-sustained with everything that you possibly may need (Restaurants – Amazing... More

Was this review helpful? Yes 6
WindsorSuitesBKK, Front Office Manager at Hotel Windsor Suites & Convention Bangkok, responded to this review

Dear Valued Guest, We would like to express our deepest appreciation and gratitude for choosing us as your second home every time you visit Bangkok. Thank you for sharing your memorable experience with us here in Tripadvisor. Certainly, our hotel is the place to stay in whether for business, convention or leisure, because we offer variety of services you won’t... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I think this is a good hotel, but I'm not positive. The vibe from a couple of the front-desk staff is very unfriendly. The rooms are definitely dated, as others have said. It is well located and reasonably priced if you chase the discounts. Pool is nice with r easonable views and good cocktails. Hoyel would pretty much suit anyone... More

Was this review helpful? Yes 6
WindsorSuitesBKK, Front Office Manager at Hotel Windsor Suites & Convention Bangkok, responded to this review

Dear Valued Guest, Many thanks for reviewing our hotel here in Tripadvisor. We truly appreciate the comments and suggestions you have given our hotel, both the positive and the negative. We will take your feedback as our inspiration in improving the quality of guest service we provide to all of our hotel guests. We apologize for the inconvenience you have... More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here for two days and I really loved it. People are so nice and the station is near here and you can eat some delicious food at night if you go out and just walk for 1 min! Also I liked the swimming pool very much! You should stay here if you come to Bangkook!!

Was this review helpful? Yes 5
WindsorSuitesBKK, Front Office Manager at Hotel Windsor Suites & Convention Bangkok, responded to this review

Dear Valued Guest, Many thanks for reviewing our hotel here in Tripadvisor. We truly appreciate the comments and suggestions you have given our hotel, both the positive and the negative. We will take your feedback as our inspiration in improving the quality of guest service we provide to all of our hotel guests. We apologize for the inconvenience you have... More

Bangkok, Thailand
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

The hotel is large, rooms are large and spacious. I booked a two bedroom suite for three adults. The whole floor must have been for smokers as it was very smelly as soon as we got out of the lift. The room had definitely had smokers in it, the smell assailed us as soon as we walked in. Breakfast is... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
WindsorSuitesBKK, Front Office Manager at Hotel Windsor Suites & Convention Bangkok, responded to this review

Dear Valued Guest, It has come to our attention that you had a not so enjoyable stay with us during your most recent visit in the hotel. We sincerely apologize for the dissatisfaction you have experienced. We are currently looking into the problems and please rest assured that proper actions will be taken to rectify the matter. The hotel has... More

1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

every time we stay in Bangkok we always return to the Windsor suites hotel, This would be our 12th visit now.The staff are the friendliest we have come across they all are so helpful and happy. the thai food is superb, even the pizzas at scouzzi s are world class.My kids love the massive pool on the 14th floor ,I... More

Was this review helpful? Yes 7
WindsorSuitesBKK, Front Office Manager at Hotel Windsor Suites & Convention Bangkok, responded to this review

Dear Valued Guest, We would like to extend our gratitude and appreciation for always choosing us during your visits in Bangkok. We are very delighted to know that you are satisfied with our services and that you enjoyed your every stay with us. We also want to thank you for the kind compliments you have given our staff which gives... More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

First of all, I hate writing a bad review about this hotel. The front desk staff was always good to us and did their very best to make sure we had a good stay. But the problem seemed to be out of their control. Finding a good deal through Tripadvisor and booking through Agoda, we stayed in the Windsor Suites... More

Was this review helpful? Yes 2
WindsorSuitesBKK, Front Office Manager at Hotel Windsor Suites & Convention Bangkok, responded to this review

Dear Valued Guest, Thank you very much for the time and effort you have given us in reviewing our hotel in Tripadvisor. We truly appreciate hearing feedbacks from our guests, both the good and bad, so we can further improve the quality of hotel service we provide to our clients. We are pleased to know that you are very much... More

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Additional Information about Hotel Windsor Suites & Convention Bangkok

Address: 10/1 Sukhumvit Soi 20 | Sukhumvit Road, Bangkok 10110, Thailand
Phone Number:
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Windsor Suites & Convention Bangkok 4*
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Also Known As:
Hotel Windsor

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