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All 754 Bangkok hotels

Hotel Windsor Suites & Convention Bangkok

4.0 of 5 Hotel   |   10/1 Sukhumvit Soi 20 | Sukhumvit Road, Bangkok 10110, Thailand
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Ranked #345 of 754 hotels in Bangkok
A recent review
4 of 5 stars reviewed 3 days ago
Michael M
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774 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (175)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
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English first
1 review
4 of 5 stars Reviewed 3 days ago NEW

We've stayed at least 10 times in this hotel and will continue do so whenever we're in Bkk. The rooms an service are very good but the location is perfect. Close to the major shopping malls and BTS. Also great dining opportunities, wether simple street food or in fine restaurants.

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Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I think this is a good hotel, but I'm not positive. The vibe from a couple of the front-desk staff is very unfriendly. The rooms are definitely dated, as others have said. It is well located and reasonably priced if you chase the discounts. Pool is nice with r easonable views and good cocktails. Hoyel would pretty much suit anyone... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 5 days ago NEW

I stayed here for two days and I really loved it. People are so nice and the station is near here and you can eat some delicious food at night if you go out and just walk for 1 min! Also I liked the swimming pool very much! You should stay here if you come to Bangkook!!

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Bangkok, Thailand
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The hotel is large, rooms are large and spacious. I booked a two bedroom suite for three adults. The whole floor must have been for smokers as it was very smelly as soon as we got out of the lift. The room had definitely had smokers in it, the smell assailed us as soon as we walked in. Breakfast is... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
WindsorSuitesBKK, Front Office Manager at Hotel Windsor Suites & Convention Bangkok, responded to this review

Dear Valued Guest, It has come to our attention that you had a not so enjoyable stay with us during your most recent visit in the hotel. We sincerely apologize for the dissatisfaction you have experienced. We are currently looking into the problems and please rest assured that proper actions will be taken to rectify the matter. The hotel has... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This hotel is supposed to be girl friendly!! When you book you pay for 2 people but when you bring a girl home the staff hit you with a $1000 TBh fee per night !! How is that when they are advertising on a girl friendly site also? Reception staff are quite rude also and there statement of free wifi... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

every time we stay in Bangkok we always return to the Windsor suites hotel, This would be our 12th visit now.The staff are the friendliest we have come across they all are so helpful and happy. the thai food is superb, even the pizzas at scouzzi s are world class.My kids love the massive pool on the 14th floor ,I... More

Was this review helpful? Yes 2
WindsorSuitesBKK, Front Office Manager at Hotel Windsor Suites & Convention Bangkok, responded to this review

Dear Valued Guest, We would like to extend our gratitude and appreciation for always choosing us during your visits in Bangkok. We are very delighted to know that you are satisfied with our services and that you enjoyed your every stay with us. We also want to thank you for the kind compliments you have given our staff which gives... More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

First of all, I hate writing a bad review about this hotel. The front desk staff was always good to us and did their very best to make sure we had a good stay. But the problem seemed to be out of their control. Finding a good deal through Tripadvisor and booking through Agoda, we stayed in the Windsor Suites... More

Was this review helpful? Yes 1
WindsorSuitesBKK, Front Office Manager at Hotel Windsor Suites & Convention Bangkok, responded to this review

Dear Valued Guest, Thank you very much for the time and effort you have given us in reviewing our hotel in Tripadvisor. We truly appreciate hearing feedbacks from our guests, both the good and bad, so we can further improve the quality of hotel service we provide to our clients. We are pleased to know that you are very much... More

Stockholm, Sweden
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Even though I got an upgrade, the room felt very old. The low-point was probably when we didn't have clean water and our toilet filled up with a brownish substance, I don't really want to speculate about what that could've been. During the first two days we had hot water, so that was a plus, but after that we had... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
WindsorSuitesBKK, Front Office Manager at Hotel Windsor Suites & Convention Bangkok, responded to this review

Dear Valued Guests, We would like to extend our sincerest apology for the dissatisfaction you had experienced during your recent visit with us. Your comments and suggestions will be strongly taken into consideration in improving the quality of service we provide to all of our hotel guests. We ensure you that proper actions will be taken and we will find... More

Riyadh, Saudi Arabia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I visit Bangkok frequently and I have always found Windsor Suites as being a perfect base for my holiday, the staff are friendly and the rooms are tidy and well kept, although there are many choices in the area, I will certainly continue to use Windsor Suites when I visit Bangkok

Was this review helpful? Yes
Oxford, United Kingdom
Top Contributor
152 reviews 152 reviews
25 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 1 week ago

We have arrived early and our room was not ready so the receptionist upgraded us for free to a suite which was very kind. The size of the room and the location were great. The huge lobby is impressive and there are also small shops in the building. The porter service was very friendly and helpful. The service in the... More

Was this review helpful? Yes 3
WindsorSuitesBKK, Front Office Manager at Hotel Windsor Suites & Convention Bangkok, responded to this review

Dear Valued Guest, Many thanks for the kind compliments you have given our hotel in your review here in Tripadvisor. We are pleased to know that our guest-contact personnel have taken care of you properly and have attended to all of your needs. Being an all-suite hotel, our spacious rooms consist of living room, bathroom and bedroom will truly make... More

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Additional Information about Hotel Windsor Suites & Convention Bangkok

Address: 10/1 Sukhumvit Soi 20 | Sukhumvit Road, Bangkok 10110, Thailand
Phone Number:
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Windsor Suites & Convention Bangkok 4*
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Also Known As:
Hotel Windsor

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#94 Spa Hotel in Bangkok #170 Business Hotel in Bangkok #195 Luxury Hotel in Bangkok
Hotel Class
Official Description (provided by the hotel)
Windsor Suites Hotel invites you to explore the heart of Bangkok's vibrant CBD, shopping districts and rich Thai culture. Located on Sukhumvit Soi 20, 100 meters to Asoke BTS Sky-train Station & Sukhumvit MRT Subway station, the hotel features a total of 582 hotel rooms & suites, 23 meeting rooms, several Food & Beverage outlets from international to Chinese & Japanese cuisines, an outdoor swimming pool, a fitness centre and a full service Neva Spa. ... more   less 
Number of rooms
458

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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