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Grand Hyatt Erawan Bangkok

#28 of 772 Hotels in Bangkok
Certificate of Excellence
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494 Rajdamri Road, Bangkok 10330, Thailand
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Grand Hyatt Erawan Bangkok
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Grand Hyatt Erawan Bangkok
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1,233 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (243)
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There are newer reviews for Grand Hyatt Erawan Bangkok
See the most recent reviews
Hong Kong, China
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed May 30, 2013

My parents came to visit me in Bangkok, and she has asked me to post this about their experience at the property: "Two weeks ago, my husband and I stayed at the Grand Hyatt for three nights. As we were informed of the on going renovation, we were expecting a lot of noise, dust and stressed out staff. To our... More 

Was this review helpful? Yes
Adi S, Director of Sales at Grand Hyatt Erawan Bangkok, responded to this review

Thank you very much for your generous comments regarding your recent stay with us, the team here at Grand Hyatt Erawan Bangkok are delighted indeed to learn that your parents had an enjoyable experience with us. We truly appreciate your recommendation making us your #1 choice hotel here. We look forward to welcoming you back to Grand Hyatt Erawan Bangkok.... More 

Seattle, Washington, United States
Senior Contributor
39 reviews 39 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 29, 2013

Beautiful hotel. Expansive lobby but intimate sitting areas and plantings make it very welcoming. Free wi-fi in lobby, have to pay in room. Rooms quiet, modern, bed super comfortable, quality linens. Breakfast buffet is huge. Cooked to order eggs/omelets, pancakes, waffles, wide variety of fruits, grains, meats, pastries, cheeses, jams, I could go on and on and I have not... More 

Was this review helpful? Yes
Adi S, Director of Sales at Grand Hyatt Erawan Bangkok, responded to this review

Thank you very much for your kind words and genuine feedback. We will be sure to share your praise of our team members and encourage them to continue the great job of making our guests feel welcome and well attended to. The entire team of Grand Hyatt Erawan Bangkok is committed to ensuring our product and guest service continues to... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 25, 2013

Hotel undergoing some renovation on its Club floor but the management have made alternative arrangements and the excellent staff service means that you still enjoy. Unless you are told you would not appreciate there was renovation taking place.

Was this review helpful? Yes
Adi S, Director of Sales at Grand Hyatt Erawan Bangkok, responded to this review

Thank you for your very kind comments on your recent stay with us. Our Grand Club team in particular, will be most pleased to learn that you appreciated their services and that our current renovation did not impact you in any way. We look forward to the opportunity to welcome you back to Grand Hyatt Erawan Bangkok in the not... More 

Melbourne, Australia
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 25, 2013

I have stayed in some good hotels and as far as CBD hotels go, this is up there with the best. I spent three days looking for any faults and I couldn't find any. Great location, right near amazing shopping centres all with walkways that access the hotel. Great food from room service to the fresh juice bar at the... More 

Was this review helpful? Yes 1
Adi S, Director of Sales at Grand Hyatt Erawan Bangkok, responded to this review

Thank you very much for taking the time to provide us with your feedback regarding your recent stay with us. We are all very happy indeed to learn that you enjoyed your overall stay and found our services, especially the spa to your liking. Thank you again for your kind comments and we look forward to welcoming you back to... More 

Singapore
Senior Contributor
44 reviews 44 reviews
30 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed May 24, 2013

We spent an enjoyable 4 days 3 nights in this hotel. The location is great - near to Chit Lom station and walking distance to many shopping areas. The room is clean and the beds are comfortable (the pillows are however slightly flat I personally prefer fluffy pillows). What we enjoyed most was the dinner buffet at The Dining Room... More 

Was this review helpful? Yes 2
Adi S, Director of Sales at Grand Hyatt Erawan Bangkok, responded to this review

Thank you for your comments regarding your recent stay with us. We were all glad to learn that you enjoyed your stay with us, with particular note of the dinner buffet at the Dining room. We will be sure to share your praise with the culinary team there. Our team strives to provide the highest levels of service to all... More 

thailand
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 16, 2013

Few day ago i was in this bar that time was very good for me with lot of smile all every body talk nicely, good services, me and my couple friend was very happy we are full of happiness. thank you all of you Grand Hyatt Erawan.

Was this review helpful? Yes 2
Muscat
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 15, 2013

Stayed at the Grand Hyatt Erawan Bangkok for one night before moving on to Hua Hin in April 2013 - this was I think my 3rd stay there and as the times before I enjoyed my stay very much. The hotel is an institution in Bangkok being there for quite some years... The hotel is located very convenient just next... More 

Was this review helpful? Yes 1
Adi S, Director of Sales at Grand Hyatt Erawan Bangkok, responded to this review

Your comments on your recent stay with us are most appreciated indeed. We are all most delighted to learn that you had a comfortable stay with us and that you enjoyed our newly remodelled guestroom along with our other products and services. We will be sure to pass on your praise to our staff at the Front Desk and Room... More 

Senior Contributor
37 reviews 37 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed May 12, 2013 via mobile

I stayed 3 uneventful nights here, meaning not one thing went wrong. The bed is very comfortable, excellent pillows, and a nice big flat panel TV that had enough English channels for me. The security is good, the people nice, and the breakfast buffet is more than adequate, with a wide variety of Eastern and English breakfast items. The room... More 

Was this review helpful? Yes 1
Adi S, Director of Sales at Grand Hyatt Erawan Bangkok, responded to this review

Thank you for your feedback regarding your recent stay with us. We were all delighted to learn that you enjoyed your stay with us and thought the new rooms were excellent, with particular note of our comfortable bed and pillows. Moreover, thank you for the great recommendation you gave us for being your preferred hotel in the area, we are... More 

Singapore, Singapore
Top Contributor
65 reviews 65 reviews
38 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed May 11, 2013

I stayed at the Grand Hyatt Erawan last week for a couple of nights on business. I've stayed here several times over recent years but haven't been back for around two years, so this was my first time seeing the newly rennovated rooms. The location remains a key advantage of this property, particularly for leisure travellers with the main shopping... More 

Was this review helpful? Yes 1
Adi S, Director of Sales at Grand Hyatt Erawan Bangkok, responded to this review

Thank you for your comments on your recent stay with us. Our location is truly unique and we are happy to hear that it continues to serve your needs well. We appreciate your feedback regarding our rooms and we will continue to strive to ensure our product appeals and serves the needs of all of our guests. We hope that... More 

Singapore, Singapore
Senior Contributor
43 reviews 43 reviews
29 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed May 11, 2013

Arrived at Bangkok for a 4 day stay @ the Grand Hyatt Erawan. To be frank, used the Hyatt Gold Passport to redeem for the stay for 2 rooms, thus didnt expect much except for the rooms to be close by. A kind gesture was extended by the hotel upon checking in and upgraded both rooms to suite rooms. We... More 

Was this review helpful? Yes 2
NLacey, Manager at Grand Hyatt Erawan Bangkok, responded to this review

Thank you for your kind feedback regarding you recent stay with us. Our location and direct access to the skywalk is indeed an advantage as the footpaths in Bangkok do feature a number of obstacles which would make navigating a stroller a challenge at the best of times! We do hope to have the opportunity to welcome you and your... More 

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