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Grand Hyatt Erawan Bangkok

#29 of 778 Hotels in Bangkok
Certificate of Excellence
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494 Rajdamri Road, Bangkok 10330, Thailand
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Grand Hyatt Erawan Bangkok
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Grand Hyatt Erawan Bangkok
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1,335 Reviews from our TripAdvisor Community

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Traveler rating
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    343
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (256)
Date | Rating
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  • English first
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  • Korean first
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  • Thai first
  • Any
English first
  • All months
    (1335)
  • Mar-May only
    (314)
  • Jun-Aug only
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    (293)
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    (423)
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Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Like its name, it's really a grand hotel. Everything is at its finest. Room facilities are great, modern design with clever doors and hidden mirror. Shower is exquisite though the water pressure can be improved. The bedside lighting control is very convenient. I haven't got the chance to try the bluetooth in-room speaker though. Location is of course very convenient,... More 

Was this review helpful? Yes
GrandHyattErawanBKK, Hotel Manager at Grand Hyatt Erawan Bangkok, responded to this review

Dear WengFai, Thank you very much for staying at Grand Hyatt Erawan Bangkok during your visit and for taking the time to share your memorable experience here. We are delighted to learn that our refurbished rooms met your expectations and that our location was very convenient for you. We do hope that when in Bangkok we will now be your... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Everything is said. Classy yet luxury & updated among multiple high-rise. Best of both worlds.Great food & Service. In the heart of City..Centrally Located with easy access to shopping dinning slurring etc..Airport transfer in S-Class is outstanding.

Was this review helpful? Yes 1
GrandHyattErawanBKK, Hotel Manager at Grand Hyatt Erawan Bangkok, responded to this review

Dear Nishant K, Thank you so much for making Grand Hyatt Erawan Bangkok your choice of this stay. We are delighted to read that you found our unique location and lifestyle pleasing as and that you enjoyed our Airport transfer well as services that we provide. We look forward to welcoming you back on your next visit to Bangkok and... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Grand Hyatt Erawan is a hotel I have been staying since their soft opening 2X years ago... OMG. I did not give it 5 stars as there are small areas of improvements... (Using Global standards) However, it is the BEST hotel in BKK and I will never stay in any other hotels in BKK except Erawan Hyatt. Great staff from... More 

Was this review helpful? Yes
GrandHyattErawanBKK, Hotel Manager at Grand Hyatt Erawan Bangkok, responded to this review

Dear yeoc468, Thank you very much for staying at Grand Hyatt Erawan Bangkok during your visit and for taking the time to share your memorable experience here. We are delighted to hear about your pleasurable experience you had at our hotel and services. Your compliments have been shared with our team and we very much look forward to the next... More 

Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was nice. Staff polite. The location is central and easy accessible to skytrain and also shopping. The staff overall I felt not as warm as when I stayed at the Four Points by Sheraton, which they are professional and smiling and so polite. I would prefer to stay at the Four Points by Sheraton, soi 15, Sukhumvit before... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
GrandHyattErawanBKK, Hotel Manager at Grand Hyatt Erawan Bangkok, responded to this review

Dear Charlie G, Thank you for your comments following your stay at Grand Hyatt Erawan Bangkok. I am happy to learn that overall you had a pleasant stay and that our unique location made it convenient to get around the city. Please do not hesitate to contact me directly at adam.zilber@hyatt.com should you require further assistance. Sincerely, AZ Adam Zilber... More 

Jakarta, Indonesia
5 of 5 stars Reviewed 1 week ago

Service can be trained, smiles can be manufactured but the Grand Hyatt staff (especially the club floor) does it from the heart. You can't train or buy that! Location certainly helps but over an above it is the hotel staff that makes the BIG difference!

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
GrandHyattErawanBKK, Hotel Manager at Grand Hyatt Erawan Bangkok, responded to this review

Dear Kelvin L, Thank you so much for choosing Grand Hyatt Erawan Bangkok for your stay and for your kind appreciation to our hotel. We are very happy that you had a wonderful stay and you were pleased with our services. We do hope to welcome you back in the not too distant future and please feel free to contact... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Just had an excellent funny night last week ,it was really cool bar, drink was great,(but a bit expensive) all staff were lovely and friendly i would recomemd this bar in the big of city as BKK,we ll come back again. cheers.!!

Was this review helpful? Yes
GrandHyattErawanBKK, Director of Food & Beverage at Grand Hyatt Erawan Bangkok, responded to this review

Dear Nattydany, Thank you very much for visiting Bar@494 at the Grand Hyatt Erawan Bangkok and lovely to hear that you had such a great time. I am delighted to receive such great feedback and rest assured that this will be shared with the rest of the team. Being a live entertainment venue and offering an International band, certain e-taxes... More 

Paris, France
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms are very clean and big enough, they have a nice design (bathroom can be openned). The best of the hotel is the breakfast and the air conditioning is very convenient. The location was good since it's close to central world. The staff is careful and generous.

Was this review helpful? Yes 1
Adam Z, Hotel Manager at Grand Hyatt Erawan Bangkok, responded to this review

Dear Viviane B, We thank you for choosing to stay at Grand Hyatt Erawan Bangkok and appreciate your feedback. We are delighted to learn that our refurbished rooms met your expectations and that our location was very convenient for you. We look forward to welcoming you back on your next visit to Bangkok. Please do not hesitate to contact me... More 

Hong Kong, China
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stay there for 2 night on business. Front office staff, Gappy, was extremely nice and helpful. Instead of asking me to wait because of the room wasn't ready, she kept chatting to me and at the same time arrange a room upgrade for me so that I did not have to wait. Hotel was in superb location next to all... More 

Was this review helpful? Yes
Adam Z, Hotel Manager at Grand Hyatt Erawan Bangkok, responded to this review

Dear KengiW, Thank you so much for choosing Grand Hyatt Erawan Bangkok for your recent stay and your wonderful comments. We are delighted to learn that our hotel location met your expectations and you were pleased with the service provided by Khun Gappy. Your compliments have been shared with our team and we very much look forward to the next... More 

Bangkok, Thailand
1 review
5 of 5 stars Reviewed 2 weeks ago

Nice to come back again to my favourite hotel. Haven't stayed here for a few years but it is still great and after some checking they did remember me. Excellent service. Hyatt standard rooms and facilities. Spassos still pumping at night as usual.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Adam Z, Hotel Manager at Grand Hyatt Erawan Bangkok, responded to this review

Dear Peter Joseph W, Thank you so much for making Grand Hyatt Erawan your hotel of choice for this stay in Bangkok. We are delighted that you enjoyed your stay as well as services that we provide. We do hope to welcome you back in the not too distant future and please feel free to contact me directly via adam.zilber@hyatt.com... More 

Singapore, Singapore
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Can't say enough good things about the Grand Hyatt Erawan Bangkok. The lobby and main areas are in a beautiful converted old colonial building with much grandeur and history. Service has always been super friendly and prompt. The rooms are very comfortable and the beds are wonderful. The layout of the bathroom is a bit funky and modern but everything... More 

Was this review helpful? Yes 1
GrandHyattErawanBKK, Hotel Manager at Grand Hyatt Erawan Bangkok, responded to this review

Dear rickyshin, Thank you for taking time to share your positive experience here on Tripadvisor. I was delighted to read that your overall stay was memorable. It gives us great pleasure to learn that you enjoyed the comfort of Hyatt. Your Grand Club compliments have been shared with our team and we very much look forward to the next opportunity... More 

Hotel Review Summarization

What travelers say

  • Very good(7)
  • Shopping mall(6)
  • Great location(4)
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