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The Westin Grande Sukhumvit

#122 of 806 Hotels in Bangkok
Certificate of Excellence
259 Sukhumvit 19, Sukhumvit Road, Bangkok 10110, Thailand
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1 room 1 adult
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The Westin Grande Sukhumvit
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1,405 Reviews from our TripAdvisor Community

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Singapore, Singapore
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

I had an early flight and the staff was so kind to let me check in early even though the hotel was fully booked. I have to wait for approximately 30mins, before I was given the keycards to my room.Upon arrival to my room, all my bags was in the room. Staff was so friendly and sincere, the room and... More 

Helpful?
Thank zigos77
Brooklyn, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We had a wonderful time at this hotel. From the super comfy bed to the amazing staff, everything was great. By the second time at breakfast the staff knew our room number and didn't need to ask. Front desk was helpful with directions and with getting us taxis to places a bit further out of the city. Perfect location with... More 

Helpful?
Thank Nikisha J
Seattle, Washington
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Located in the hears of Sukhumvit, very great hotel to stay when you want to explore Sukhumvit area. Located across the Terminal 21 Mall, and also across the BTS station, very convenient and easy to get around. Room is big, clean and bed is very comfortable (famous for the Westin heavenly bed). Recommended for people who are traveling or business... More 

Helpful?
Thank albertwir
2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

Great hotel with amazingly helpful staff. My wife and I enjoyed to stay and the hospitality. Room: Immaculate with a great finish. Housekeeping: Always helpful with a smile and tardy Room Service: Excellent Thai food with a touch of commercialism. On time service. Front Office: Good people! Always on their toes to help. Very informative. All in all... a lovely... More 

Helpful?
Thank Kunal C
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

It is 2nd time review.. ^^ I visit bangkok for business & holiday every month. Each time, I always make effort to stay in westin at least 1day. Because Westin is situated at a great location, from 1st door to 24th executive floor all staffs are very kindly and polite. Japanese woman staff, Chinese man staff, and Local staff were... More 

Helpful?
Thank YEOJAEHYUN_RICHARD
Antwerp, Belgium
Level Contributor
55 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed several times in this hotel on vacation and it was always great. Rooms are really nice and the 2 year old swimming pool is superb. Location within meters from a skytrain station . Soi cowboy and Nana for nightlife is in walking distance. One thing the price for a beer is to much at the bar. Also no... More 

Helpful?
Thank scubadave1
StarwoodReviewTeam, General Manager at The Westin Grande Sukhumvit, responded to this review

Dear scubadave1, Thank you so much for staying with us and taking the time to share your experience with us and the Trip Advisor community. We are extremely delighted to hear that you have enjoyed your stay with us noting our convenient location next to the Skytrain, Subway and major entertainment and nightlife venues. Your request for a Happy Hour... More 

Oakland, California, USA
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I am so glad that we stayed here. It is conveniently located to the BTS and MRT stations and right across the street from Terminal 21 (shopping mall with a really good and inexpensive thai food court). We were able to book tickets to the boxing match right in the lobby with the concierge the day of. Would definitely recommend... More 

Helpful?
Thank Sandilouwho
StarwoodReviewTeam, General Manager at The Westin Grande Sukhumvit, responded to this review

Dear Sandilouwho, Thank you so much for your 5star review – being recommended by you makes us really proud and we appreciate your warm words. Your compliment is of course a team effort and I will gladly share your feedback with everyone, especially with our Concierge Team. Great to hear we could help you getting the desired boxing tickets. I... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

A mix of indian,thai,japanese and roast station.Food was replenish and check frequently which is very good.Dont like the indian food.The dessert corner was generous.Seafood was ok too.Although they should include soft drinks station for the kids.Staffs was attentive👍👍left them some tips for their good service.Will we go again to eat there?Maybe yes.

Helpful?
Thank Dalina O
StarwoodReviewTeam, General Manager at The Westin Grande Sukhumvit, responded to this review

Dear Dalina O, Thank you very much for visiting our Seasonal Tastes Buffet and for sharing your feedback with us. Although you enjoyed the food and service, it looks like we did not satisfy you 100%. I regret to hear that and hope you will give us a second chance. For your information, Kids between 2 - 10 years old... More 

Mumbai (Bombay), India
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Centrally located near the MRT stations and shopping Mall. But staff's behavior and attitude disappoints and specially when you are with family. Rooms are having ild furniture and smelly carpets. Westin Group should do all re furnishing of its hotels whether in Bangkok or KL.Despite being a sheraton member I was not treated at par.

Helpful?
Thank perveza810
StarwoodReviewTeam, General Manager at The Westin Grande Sukhumvit, responded to this review

Dear perveza810, Thank for your feedback and for taking the time to provide us with your thoughts on how you experienced your stay here at our hotel. I’m concerned to hear about the unpleasant situation during your stay with us. Unfriendly behavior and attitude of our staff are certainly not our normal standards and please rest assured that I will... More 

Kuala Lumpur
Level Contributor
45 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Our 12th or so visit to BKK. First stay at Westin. Location: Conveniently next to Terminal 21 and Robinson malls and BTS station. The streets get a tad grimy at night with working girls right outside the hotel but pretty harmless? Room: Decent with a nice lounge chair as extra bed for my daughter. Service: Sufficient and not really that... More 

Helpful?
Thank SueL_10
StarwoodReviewTeam, General Manager at The Westin Grande Sukhumvit, responded to this review

Dear SueL_10, Thank you very much for staying at our hotel and for sharing your feedback with us. While we are very happy to see you mentioning so many positive aspects like our convenient location and comfortable rooms, we are also sorry that you find us not memorable. We always try to offer the best service with personal attention and... More 

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Staying in Sukhumvit

Neighborhood Profile
Sukhumvit
With a mix of shopping malls, hip bars and food stalls lining both sides of Thailand’s longest road, you’ll rarely encounter a dull moment along Sukhumvit. While the main road itself doesn't offer a lot in terms of entertainment, it's the adjoining 'sois' (alleys) where the magic happens. Popular spots are soi 11 for a lively night out, soi 4 for naughty nightlife and soi 21 for world-class shopping at Terminal 21. It's hard to cover everything this area has to offer in on day, so be sure to take your time. Sukhumvit is heavily congested with traffic during day and night, so getting from A to B is most convenient using the BTS Skytrain right above it.
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