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The Westin Grande Sukhumvit

#123 of 774 Hotels in Bangkok
Certificate of Excellence
259 Sukhumvit 19, Sukhumvit Road, Bangkok 10110, Thailand
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Best prices for: 1 room 1 guest
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The Westin Grande Sukhumvit
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The Westin Grande Sukhumvit
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1,151 Reviews from our TripAdvisor Community

Traveler rating
    501
    458
    150
    33
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (201)
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New Delhi
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My last visit in 2012 was very comfortable so decided to stay again. Unfortunately, the property is getting old and need refurbishment urgently. Otherwise, good food and excellent location and is well connected as train station is just outside.

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Singapore, Singapore
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Wow what a place. You may not see it from the exterior, but step inside the Westin Grande Sukhumvit and melt into your home away from home, high above the hustle of the streets of Bangkok. Walking into the room I was welcomed by an air of luxury with rich textiles, contemporary furnishings and an overall feeling of class. This... More 

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New Delhi
Top Contributor
69 reviews 69 reviews
25 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for three nights. Excellent location and we were given a room on the 22nd floor as our son is a member of the SPG but they didn't do anything to add to our experience. it was just like any other good property.The housekeeping was good as were the concierges. We had a guest for dinner one evening... More 

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Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

All things considered, it is a great hotel (typical Westin/SPG hospitality, warmth, and service standards). Rooms and bedrooms are well-maintained (probably refurbished in recent years - though I can't be 100% sure - as I notice a different decor from my last stay many years ago) and most importantly, clean. Location is rather perfect too as Asok BTS station and... More 

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Kuala Lumpur, Malaysia
Top Contributor
68 reviews 68 reviews
20 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is not as run down as I thought. yes it is in need for an upgrade sooner or later. The service by the staff is great, even before you arrive they send you emails and they met my request I mailed in and more. The location is great, near Terminal 21 and BTS Asoke as well as the... More 

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StarwoodReviewTeam, General Manager at The Westin Grande Sukhumvit, responded to this review

Dear rockymsia, Thank you very much for your flattering remarks on our hotel and on our pre-arrival email that left quite an impression as it seems. I am happy that we could turn your stay into such a positive experience. We would be happy to delight you again when you come to stay with us the next time. Best regards,... More 

Manila, Philippines
Contributor
15 reviews 15 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My bf and I joined a tour on Safari World and the meeting place is at this hotel. I did not personally stay at this hotel but found the staff very helpful even if we were not their customers. Our tour guide is late and we don't have any means of communication with him. The staff ask us to sit... More 

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StarwoodReviewTeam, General Manager at The Westin Grande Sukhumvit, responded to this review

Dear Eleanor N, Sometimes it is the small things that count most, right? It was a pleasure for us to assist you while waiting for your tour guide. How kind of you to rate that small gesture so high and post a review here. Thank you very much! We would be happy to see you soon again – maybe next... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

We got the SPG room in 16th floor. Stayed for 7 days and 6nights. Location- Just a step away from Robinson and Terminal 21 mall. Room- Very Nice and clean.Like the idea of having the "remote push button" device to explore the room. Staff- Courteous and Polite always smiling . Services- Always Ahead of what you needed. Freebies- You will... More 

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StarwoodReviewTeam, General Manager at The Westin Grande Sukhumvit, responded to this review

Dear Rocelia C, Thank you very much for your nice and positive review. I am glad that you had a pleasant stay and approved of our services. Great to see that you appreciated our complimentary toiletries. Many thanks for commending our staff for being polite and extra-friendly. That’s exactly how it should be. It would be wonderful if you would... More 

Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The Westin in BKK is perfectly located. In the heart of Sukhumvit. 30 sec walk to the Asok BTS skytrain. The rooms are large and of course the heavenly bed is fantastic. The rooms are starting to wear a little but nothing that would put you off. The F&B offering is very solid with a good amount of restaurants and... More 

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StarwoodReviewTeam, General Manager at The Westin Grande Sukhumvit, responded to this review

Dear thehopster, Thank you very much for your fantastic review. At Westin we focus on enhancing your well-being and ensuring you leave us feeling better than when you arrived. Great to read you could benefit from our Heavenly Bed and enjoyed our SuperFoodsRx Menu. We hope you will stay at our hotel again and look forward to welcoming you. Best... More 

Penang, Malaysia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The Front Office instantly recognised me as the Starwood Preferred Guest (SPG) Gold Member check-in. Offer of choices for On-the-Spot welcome gift apart from free WiFi. Half a dozen bottles of bottled drinking water replenished everyday. This is the signature warmth of Thai hospitality. But what I treasure most is the prime location alongside BTS stations and convenient routes to... More 

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StarwoodReviewTeam, General Manager at The Westin Grande Sukhumvit, responded to this review

Dear jeff001_20050516, Thank you for staying at our hotel and giving us the pleasure to welcome you to Bangkok. As a member of Starwood’s bonus program Starwood Preferred Guest, you know already how to get the best deals for stays at Starwood hotels worldwide. Thanks for pointing this out here as well. It makes me happy to see that you... More 

Brisbane, Australia
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Couldn't fault this hotel. I spent considerable time trying to find the best hotel for my budget, and I was very pleased with the position, the room and the service. In particular, the concierge went above and beyond for us several times. I have previously stayed at the Grand Sheraton across the road, and was expecting this to be the... More 

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StarwoodReviewTeam, General Manager at The Westin Grande Sukhumvit, responded to this review

Dear Fergford, Thank you very much for staying at The Westin Grande Sukhumvit, Bangkok. Your overwhelming feedback puts us in high spirits. I am happy that we could round off your Bangkok trip so perfectly and make you feel at home. Thank you for recommending our hotel and our team. We are very grateful for your kindness and wish you... More 

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