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The Westin Grande Sukhumvit

#120 of 781 Hotels in Bangkok
Certificate of Excellence
259 Sukhumvit 19, Sukhumvit Road, Bangkok 10110, Thailand
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1 room 1 guest
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The Westin Grande Sukhumvit
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1,239 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (222)
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2 reviews
5 of 5 stars Reviewed yesterday NEW

Ive stayed in the westin for 4 days 3 nights from 24th august. From the check in by the concierge , to the service rendered , explaination of the features of the room , to the birthday surprise for my girlfriend planned by the staffs from seasonal taste, with special mention to aonika and pom and the venue manager on... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Visited this hotel few times the past year Each time this hotel exceed expectation from lobby front desk, bell desk, lounge to even the hotel lobby restaurant Friendly, professional, attention to detail ( remember your name, room number to taking care the extra detail ) Restaurant service is friendly and excellent plus buffet selection is excellent with good tasting food... More 

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Singapore, Singapore
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Conveniently located a stone's throw away from Asoke BTS station, Terminal 21 and numerous spas and eateries. There's a supermart and food court just below the hotel as well. Room that we were assigned to a room on the 19th floor and the room was spacious and well maintained. Service staff from the front desk to concierge was over and... More 

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StarwoodReviewTeam, General Manager at The Westin Grande Sukhumvit, responded to this review

Dear caseySG, Thank you for your cheering words! I am very proud to read your compliments about our team and that you enjoyed a relaxing stay in our spacious and well maintained room. We take enormous pride in our services and facilities, and it is rewarding to know when our efforts have been successful. Thank you! We would be thrilled... More 

Chennai (Madras), India
Level Contributor
91 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Excellent property located strategically very close to the Metro station. The staff are very very friendly and nice. The rooms are well equipped and very spacious. The food is also good. You can take stroll along the road in the evening. Very very nice location.

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StarwoodReviewTeam, General Manager at The Westin Grande Sukhumvit, responded to this review

Dear AshokMela, Thank you very much for your excellent review and for highlighting our convenient location in the heart of downtown Bangkok. We are nestled between vibrant entertainment venues and major shopping malls, just steps from the Skytrain and MRT which makes it indeed very convenient to explore Bangkok. Glad to hear you could benefit from our location. My team... More 

Nagano, Japan
Level Contributor
118 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 1 week ago

Really a great hotel !! Service is impalpable !! Rooms are nice, modern and very comfortable. Attitude of staff is VERY good and I am looking forward to my next stay there. Was there on my birthday, found a big birthday cake at the room, when I came back from a short trip to the nearby department-store.

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StarwoodReviewTeam, General Manager at The Westin Grande Sukhumvit, responded to this review

Dear ShlomiT, We at The Westin Grande Sukhumvit, Bangkok are happy that your birthday stay with us was enjoyable, and we would like to take this opportunity to wish you a happy belated birthday. It makes me proud to read that my team took such good care of you during your special day. I will gladly share your comments with... More 

Hobart, Australia
Level Contributor
46 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent property and friendly staff. Sleep quality is excellent and the rooms spacious enough. Location next to the BTS and Terminal 21 shopping. Only issue and minor one is there is some noise during the day from upgrade work taking place in other rooms. Not a great deal of noise, just a little. This work is due to be completed... More 

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StarwoodReviewTeam, General Manager at The Westin Grande Sukhumvit, responded to this review

Dear mrfreezetas, Thank you very much for your review and 5-star rating. We are delighted to read that you enjoyed your stay with us and that you experienced a night of restorative sleep with our Westin Heavenly Bed. On the other side I regret to hear that you had to bear inconveniences because of construction noise. We always try to... More 

Kfar Saba, Israel
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

Great Hotel, convenient loaction, spacious rooms and well equipped, devoted & freindly staff ,convenient for business meetings, causi and comfortable business lounge , relaxing pool , special events and many more. The best choice in Bangkok both for business people & families on vacation

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StarwoodReviewTeam, General Manager at The Westin Grande Sukhumvit, responded to this review

Dear LKobic, Thank you very much for this highly motivating compliment, which we will share with the entire team. Your feedback could not be any better - that is exactly how it should feel! Thank you also for your description as “The best choice in Bangkok”. It is our highest goal to satisfy our guests and it is rewarding to... More 

Level Contributor
84 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 1 week ago

We had a difficult time with the front desk : room was not available before 16:00 despite booking confirmation, had to pay 1 night upfront because clerk did not understand what a Visa credit card was on the positive side breakfast buffet is very good and lobby bar waitresses are very efficient overall experience is too expensive in comparison to... More 

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StarwoodReviewTeam, General Manager at The Westin Grande Sukhumvit, responded to this review

Dear j g, Thank you very much for the feedback you have provided. This level of detail is important for us so we know exactly how we can improve for future experiences. I regret to read that the room was not ready upon your arrival and that you experienced difficulties upon check-in. That was surely not a standard service and... More 

syracuse in
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

It was just a short layover before heading home the location is great right in the middle of everything Very near at the BTS sky train Major shopping right across the street at the terminal 21 As I was leaving the hotel, the bellhop asked if he could arrange transportation for me I told him I was taking the train... More 

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StarwoodReviewTeam, General Manager at The Westin Grande Sukhumvit, responded to this review

Dear Doug D, Thank you very much for your positive feedback. We at The Westin Grande Sukhumvit Bangkok are happy that your stay with us was an enjoyable one. We have passed on your kind comment to our Concierge Team. It's the little things like carrying the luggage to the BTS skywalk they do every day that keep our guests... More 

Singapore, Singapore
Level Contributor
81 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 1 week ago

The location of the hotel is excellent, just right at the Asok BTS, next to Terminal 21. I like the room, it is big and clean. The hotel also provides a complete range of amenities, like ironing board, so you don't have to request it from the guest service. The staff is friendly and the service is excellent. Highly recommend... More 

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StarwoodReviewTeam, General Manager at The Westin Grande Sukhumvit, responded to this review

Dear Jalan2x, Thank you for taking the time to offer such a bunch of compliments. We are very happy that you enjoyed a great stay with us and look very much forward to be your hosts again. Be well, Martin Raich Complex General Manager More 

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