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Sheraton Grande Sukhumvit, A Luxury Collection Hotel

#10 of 772 Hotels in Bangkok
Certificate of Excellence
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250 Sukhumvit Road, Bangkok 10110, Thailand
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Sheraton Grande Sukhumvit, A Luxury Collection Hotel
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Sheraton Grande Sukhumvit, A Luxury Collection Hotel
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2,188 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Oslo, Norway
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is my second time staying at the Sheraton Grande Sukhumvit and definitely not the last. We arrived very early at around 7 in the morning as our flight from Oslo had landed an hour early. I was expecting to have to stow our luggage and be on our way for half a day, but no, they had our room... More 

Was this review helpful? Yes
Seattle, Washington
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife stayed here for just 1 night and very brief stay in Bangkok but really enjoyed the Hotel. Elegant, well appointed and ideal for business or leisure. The staff is exceptional! The location is great as are the amenities at the hotel. As we stayed only 1 night, we were short on time and decided to stay at the... More 

Was this review helpful? Yes
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review

Dear BornToTravel36, I was delighted to read that you had enjoyed the food selection at The Sala, the convenience of our central location and our amenities as well as the level of customer service. Your compliments had been shared with the team and we all look forward to the next opportunity of welcoming you back soon for a longer stay.... More 

Kent, United Kingdom
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in a premium room for 1 night at the end of April, room,location and breakfast was amazing don't hestitate to book this hotel. Plenty of shops nightlife surrounding the hotel. Breakfast had plenty of choices

Was this review helpful? Yes
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review

Dear Buster H, Thank you very much for choosing to stay at Sheraton Grande Sukhumvit and for the time that you had taken to share your feedback with us. I was delighted to read that you had enjoyed the comforts of our spacious guestrooms, the breakfast buffet spread at Orchid Cafe, and the convenience of our central location. Your compliments... More 

1 review
5 of 5 stars Reviewed 1 week ago

I cant say enough good things about this hotel and their staff - it is just tremendous. We arrived from a 12 hour flight at 7am and we were dredding being told that we couldnt check in until 2pm. The staff were simply amazing and allowed us to check in straight away which was the best feeling imaginable! When we... More 

Was this review helpful? Yes
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review

Dear Lauren1083, Thank you very much for choosing to stay at Sheraton Grande Sukhumvit and for taking the time to share your feedback with us. It is always a great pleasure to receive positive feedback. I was delighted to read that you had enjoyed the comforts and view of our guestrooms, breakfast and dinner buffet at Orchid Cafe, the tropical... More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the Sheraton Grande for 5 nights for a business conference. The hotel was excellent and far exceeded our expectations. The location is excellent in the heart of the city with some nice eating spots for the foodies. The rooms were very nice, staff pleasant and helpful and the hotel food was quite amazing too. All our business meetings... More 

Was this review helpful? Yes 1
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review

Dear Manu B, Thank you very much choosing to stay at Sheraton Grande Sukhumvit and for the time that you had taken to share your feedback with us. It gives me great pleasure to read that you had enjoyed the convenience of our central location, the comforts of our guestrooms, our food selection and the level of customer service provided.... More 

Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

5th hotel we stayed at during our holiday in Bangkok. Stayed for 8 nights. Check-in was my only complaint. We had to wait 1 hour to get check-in and was not offered complimentary drinks while we waited. I mean sheesh I'm paying $200/night to stay here. For a "Luxury/ 5 star hotel" why so stingy with complimentary drinks? This hotel... More 

Was this review helpful? Yes 1
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review

Dear Kimberly K, Thank you for staying at the Sheraton Grande Sukhumvit and for taking the time to share your stay experience with us. Your opinions are very valuable in helping us maintain a high level of service to our guests and in ensuring that your expectations are met each visit. Whilst we are very thankful for your positive impressions... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have been to Bangkok with my wife many times, and been to the Living Room at the Sheraton for the jazz music many times more. This occasion was different, a stopover en route to see relatives down under, when all I wanted was some rest & relaxation, taking advantage of a low season hotel rate. I was staying in... More 

Was this review helpful? Yes 1
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review

Dear JH_TRAVELLERS, Thank you for your continuous support towards Sheraton Grande Sukhumvit and for the time that you had taken to share your feedback with us. It gives me great pleasure to read about your positive experiences at The Living Room and during your most recent visit to our property. We continuously strive to create memorable experiences for our guests... More 

Seoul, South Korea
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed one night in this hotel without breakfast. Selected this hotel due to its convenient location. The hotel is very close to the BTS station which is connected to a sky bridge and is known among all taxi drivers. (However still you can pick up an address card at concierge desk for your peace of mind) Staffs were kind and... More 

Was this review helpful? Yes
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review

Dear Kyungmin, Thank you very much for choosing to stay at Sheraton Grande Sukhumvit and for the time that you had taken to share your feedback. It gives me great pleasure to read that you had enjoyed the convenience of our central location and its ease of accessibility and the level of customer service. Your compliments had been shared with... More 

Chicago, Illinois
Contributor
14 reviews 14 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Amazingly so nice and accommodating unbelievable early check in late check out word no not exist in their dictionary.You are thinking and they have already done.care is small word you feel as if you are in your mother's arms..they prepare your room they way you want.the friendly and welcoming smile reflects true smile.

Was this review helpful? Yes
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review

Dear Tariq M, Thank you very much for staying with us at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, Bangkok. Our Luxury Collection values are an “indigenous and exceptional experience” and I am proud on a daily basis that our associates deliver as per your comments. We thank you for the feedback and look forward to the next pleasant opportunity... More 

Washington DC, District of Columbia
2 reviews
4 of 5 stars Reviewed 2 weeks ago

The hotel is at the major intersection of central Sukhumvit area and close to new shopping center (Terminal 21) with great food court. It is well connected by two metro lines (Sky Train and MRT) with elevated walkway direct into the hotel. The hotel rooms are undergoing refurbishment. I was staying in a suite which has not yet been updated... More 

Was this review helpful? Yes
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review

Dear ThanavatJ, Thank you for staying at the Sheraton Grande Sukhumvit and for going to the trouble of sharing with me your stay experience. Your opinions are very valuable in helping us maintain a high level of service to guests and in ensuring that your expectations are met on each visit. With regards to the breakfast, please allow me to... More 

Hotel Review Summarization

What travelers say

  • Very good(22)
  • Butler service(6)
  • Swimming pool(6)
  • Concierge desk(3)
  • Top notch(3)
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