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Sheraton Grande Sukhumvit, A Luxury Collection Hotel

#10 of 778 Hotels in Bangkok
Certificate of Excellence
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250 Sukhumvit Road, Bangkok 10110, Thailand
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Complimentary Third Night
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Sheraton Grande Sukhumvit, A Luxury Collection Hotel
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2,274 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Perth, Australia
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed today NEW

Stayed twice during June/July and found this a very good choice. The hotel rooms are large and well maintained, the staff and concierge service were very good and the location is excellent. The walkway to the skytrain and easy access to some very good places to shop, eat and drink in this part of Sukhumvit a treat in busy Bangkok.... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed today NEW

What differentiate a 5 stars hotel is just a simple conversation with the staff. Many of them have been working for more than 5-15 years or more. Sheraton Sukhimvit value to their staff & services inevitably create an X factor for their high volume of repeat guests I believe. Well done. other than no free wifi all are great

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Dublin, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at the Sheraton Grande Sukhumvit on our last night in Bangkok. As with all of the Starwood hotels we stayed at, the service was outstanding. We were a family of four with two rooms and the front desk set us up with connecting rooms upon check-in. These weren't your normal, adjacent connecting rooms, mind you, but rooms across... More 

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Klang, Selangor, Malaysia
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed yesterday NEW

Wife on working trip to this hotel and tagged along. Unfortunately caught a flu and stayed in room most of time. Read some of the other advise from tripadvisor especially the lowly rated ones and after staying there, feel that the negative perception is not too true. First of all, the room are good. Nicely decorated, comfortable beds, nice bathroom... More 

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Whitley Bay
Level Contributor
168 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a review for the evening weekday buffet which is simply superb. There is a mixture of all sorts of food to try round a large central table but there is also a roast with Yorkshire puddings at the far end. So you can get a plate of some things as a starter then go back for more main... More 

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Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Now, they make you feel at home!! The above statement best describes our (all 8 of us) experience at this hotel. Great city location Well connected Impeccable up keep Surely the highpoint of this hotel is their staff, extremely warm and eager to hear!! Go for it is my advise to my fellow travellers!!

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Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Visited there with my son 3 yr old and a husband.We had the best time of our trip.The breakfast was so good with so many delicious indian dishes. The staff is very courteous and polite. After having a very bad experience at royal india at siam paragon we were very hungry and tired by the time we reach hotel. We... More 

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GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review

Dear rikky25, Thank you for the time you have taken to outline where my Luxury Collection ambassadors have excelled during your recent stay with us. Your kind comments have been passed on to the team to recognize their efforts and we are honored to hear that we have been able to make such an impact to your anniversary trip. I... More 

Maidstone, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

a great place in the heart of Bangkok. Easy access to transport. The staff are fantastic and make you fell really welcome. Food great, rooms comfortable and well appointed. What else do you want? The Living Room has cool and a great place to relax with attentive staff and a range of drinks. Go Its great!!

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GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review

Dear Peter S, Thank you for staying at the Sheraton Grande Sukhumvit and for sharing your experiences. The voice of customers is critical in maintaining our high standards and I am pleased to read about the positive interactions you had during your stay with us. We look forward to welcoming you home again soon. With kind regards, Richard Chapman General... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This hotel really is fantastic. First class customer service, beautiful rooms with views, and top notch food. We went here for my birthday and were placed on the top floor in a room with amazing views and a gorgeous bathroom, the staff all wished me happy birthday on arrival, and about half hour after check in, a member of staff... More 

Was this review helpful? Yes 3
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review

Dear moss82, Thank you for the great feedback and with such a motivating message to all of us. We really appreciated your valued time that you have put into this review. It will be definitely be shared with all members at Sheraton Grande Sukhumvit in our upcoming monthly associate celebrations, and we are honored to hear that we have been... More 

Taiwan
Level Contributor
72 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel, good friendly service. Some letdowns mostly in housekeeping. Great coffee making facilities in the room with a proper coffee maker. Toiletries are nice, Thann brand. Had a good 5nights sleep. Feedback to hotel received prompt response promising follow up action.

Was this review helpful? Yes 1
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review

Dear SGinTW, Thank you for staying at the Sheraton Grande Sukhumvit during your recent visit to Bangkok and for going to the trouble of sharing with me your stay experience. Your opinions are very valuable in helping us maintain a high level of service to guests and in ensuring that your expectations are met on each visit. We are most... More 

Hotel Review Summarization

What travelers say

  • Very good(22)
  • Butler service(6)
  • Swimming pool(6)
  • Concierge desk(3)
  • Top notch(3)
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