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Royal Orchid Sheraton Hotel & Towers

#63 of 777 Hotels in Bangkok
Certificate of Excellence
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2 Charoen Krung Road Soi 30 | Siphya, Bangrak, Bangkok 10500, Thailand
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Royal Orchid Sheraton Hotel & Towers
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Royal Orchid Sheraton Hotel & Towers
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2,699 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stoke on Trent
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Our 1st visit to Bangkok, couldn't have wished for better hotel.Check in easy & pleasant experience after long journey. Stunning view of river/city from bedroom window.Staff sent me a lovely cake to celebrate my birthday which was a nice touch. Breakfast selection was fantastic to cater for all tastes. We didn't eat dinner at hotel so can't comment on other... More 

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed at this hotel for three days while in Bangkok and it suited our purposes. The rooms were nice and well cleaned with great views up the river. The walls were a little thin and we heard our neighbour's Thai massage (and extras) as well as other neighbour's arguments another day. The staff were very attentive and the restaurants... More 

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New York City, New York
Top Contributor
51 reviews 51 reviews
30 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Had a very brief stay here. The upside was the staff was as friendly as always, and they rushed to get our bags and greet us on a very late check-in the first night of Songkran. The downside was that the air conditioning was working poorly in the room and when we were up in the early morning for check... More 

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Dubai, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

The best thing about this hotel is the location. We had a river view room and it was indeed stunning to see most of Bangkok from the 21st floor. The hotel is close to some great restaurants and a shopping mall with a lot of art exhibitions and arty shops and a fantastic restaurant on the first floor called Tete... More 

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Norwich, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What can I say about this hotel except that we love it. It is a exceptionally high standard hotel with brilliant attention to detail, amazing rooms, service, food, staff, and views. We were are large family group returning to this hotel And booked executive floor rooms, what a treat; these were wonderful and the service and ambience in the lounge... More 

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
44 reviews 44 reviews
23 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I am coming to the end of a three night break in a club room on the 28th floor of this property and have been extremely comfortable during my stay. During the last couple of nights I have eaten at 'Feast' for both the breakfast buffet and also on one occasion for their Sunday night seafood dinner buffet. On the... More 

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Dublin, Ireland
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed in the Royal Orchid 25 years ago not long after it opened and it is just as good today as it was then. Stayed over the Christmas period with the family for four days. Booked into the executive rooms which gave us access to the executive lounge. This was a nice touch as you get the personalised service. The... More 

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GMRosh, Executive Assistant Manager - Operations at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear niall s, Thank you so much for taking the time to share your feedback with us. I'm happy to know you and your family had a nice stay here with us. I'm also glad that you enjoyed our Club Lounge services and that our concierge was able to recommend you some places here in Bangkok. We hope we can... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

All their rooms have river views. So they offer spectacular views, overlooking the river that do not disappoint. Facilities are five star quality and the staff treated us like royalty. Highly recommended.

Was this review helpful? Yes 1
GMRosh, Executive Assistant Manager - Operations at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear rhyanne m, Thank you for sharing your feedback with us. I'm happy to know you found our facilities to be of 5 star quality and also that our associates were able to meet your expectations. We hope to welcome you back next time you visit Bangkok. Sincerely yours, Regina Wilson Executive Assistant Manager More 

London
Contributor
19 reviews 19 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed from 25th March to 31st March 2015. Hotel Very nice, massive complex with ATM, shops and direct access to River City Centre. All rooms beach front, i loved it. Morning view exceptional. Pools were pretty good. Next to Gym with free bottles of water and towels. Busy hotel but not noisy. Massage shops, 7/11, Pharmacy and laundry are... More 

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Ho Chi Minh City, Vietnam
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The best view you can get in bangkok along chao phraya river. Thanks for free upgrade to suite room and good food and drinks at happy hours. The shuttle boat service is good experience for boat ride alobg the river. It will be my choice hotel when I visit bangkok.

Was this review helpful? Yes 2
GMRosh, Executive Assistant Manager - Operations at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear MyTravelPage, I would like to thank you for taking the time to share your feedback with us. I'm happy to know you enjoyed your suite and the river view. We hope we can welcome you soon again on your next visit to Bangkok. Sincerely yours, Regina Wilson Executive Assistant Manager More 

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