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Royal Orchid Sheraton Hotel & Towers

5.0 of 5
2 Charoen Krung Road Soi 30 | Siphya, Bangrak, Bangkok 10500, Thailand
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Royal Orchid Sheraton Hotel & Towers
Ranked #56 of 730 hotels in Bangkok
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1,648 reviews from our community

Traveler rating
    904
    549
    143
    40
    12
See reviews for
Families
285
 
Couples
720
 
Solo
119
 
Business
180
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Eliot, Maine
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 16, 2013 NEW

This is my second stay at the Royal Orchid Sheraton. Everything was "Sheraton", but better. Lobby area is peaceful and beautiful. There's a separate lobby entrance for groups, which undoubtedly makes the other guests very happy. There are a variety of restaurants, to suit just about any palate. The breakfast buffet is EXTENSIVE. The room I had was very nice... More

Was this review helpful? Yes 1
See 7 more reviews by JBFarr for Bangkok
San Francisco, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2013 NEW

This is our third stay at the Sheraton Royal Orchid. The last one before this was more than 10 years ago and of course there have been lots of exciting new hotels added to Bangkok since then-- so we were a little concerned. Decided to go back to our old favorite anyway and really happy we did. The hotel has... More

Was this review helpful? Yes 1
Luton
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed May 15, 2013 NEW

We had a 4 night stay after arriving from Heathrow for our honeymoon and were warmly welcomed following a 12 hour flight. The hotel itself is of a very high standard, the lobby and all public areas are very nice and well maintained. There were two levels of spacious public areas with computers and internet access. It also just nice... More

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 14, 2013 NEW

We have stayed at this hotel 4 times now and plan on staying here again in 2014. We always stay here for the last 4 nights of out holidays to Thailand. After travelling on ferries, night trains and visiting breath taking beaches its always a perfect ending to stay here. The Location is perfect, its easy to get one of... More

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hants
1 review
2 of 5 stars Reviewed May 12, 2013

We are currently sitting in the bar of this hotel and felt moved to right a review. Following 3 lovely nights at the Kowloon Shangrila in Hong Kong, we are here for 2 nights before moving on to the Centara Grand in Hua Hin. The public areas of the hotel are fine, not marvellous but not dreadful and the bar,... More

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Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review
May 18, 2013

Dear phillipsmist, I sincerely regret that your stay with us did not live up to your expectations. I appreciate your feedback as it enables us to improve our services and would like to take this opportunity to apologize for any inconvenience you experienced. We have taken note of your recommendations for our improvement and thank you again for your feedback.... More

Darlington, United Kingdom
1 review
5 of 5 stars Reviewed May 11, 2013

We stayed at this hotel for 2 nights before travelling to Hua Hin for in Southern Thailand on the first country stop of our round the world honeymoon. Fantastic hotel, extremely friendly staff, and great location! The hotel was a quick and cheap transfer from airport and on arrival at the hotel we were greeted in a very welcoming manor.... More

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Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review
May 15, 2013

Dear CaptainCook2, It was a real pleasure reading your positive feedback. I am delighted you enjoyed your stay with us and thank you again for praising our associates positive attitude. We like to make our guests feel special and offering a cake for your honeymoon is one of our ways to say thank you for choosing us in being part... More

Kidderminster, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 9, 2013

Our sixth visit to the Orchid Sheraton, every room looks over the river, most comfortable rooms, eating and drinking quite expensive as this is a business hotel. Two superb swimming pools with many sun loungers and excellent towels. It would be helpful if you have a degree in lighting technology so that you may negotiate the room lighting controls, this... More

Was this review helpful? Yes 1
Al Jubail, Saudi Arabia
Top Contributor
59 reviews 59 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 5, 2013

Yes, it is rather expensive, but quality and service are top-notch. When we arrived, a personal bellhop escorted us to the room, with such a hospitable and professional manner that we felt like royalty. Everything in the room was perfect; the view was unbeatable. They provided a wonderful cake for my wife's birthday. Their private dock is not unusual, but... More

Was this review helpful? Yes
See 2 more reviews by Jeffrey T for Bangkok
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review
May 8, 2013

Dear Jeffrey T, Thank you for choosing to stay with us for your recent stay in Bangkok. I enjoyed reading your feedback and am glad you had a great stay with us. Indeed, our complimentary shuttle boat receives many praises for the service and also design of the boat. I am glad you found our services top notch and hope... More

Dhahran, Saudi Arabia
Top Contributor
74 reviews 74 reviews
50 hotel reviews
Reviews in 43 cities Reviews in 43 cities
128 helpful votes 128 helpful votes
5 of 5 stars Reviewed May 5, 2013

We stayed here with our family in April of 2013. Would I stay here again? Yes. Would I recommend this hotel to friends? YesWe were upgraded to a suite on the Club/Executive Floor, which was nice, since it had a full and a half bath as well as a separate sitting area. We had a lovely view of the Chao... More

Was this review helpful? Yes 1
See 3 more reviews by ToonTowner for Bangkok
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review
May 8, 2013

Dear ToonTowner, It was great to read your detailed feedback for your recent stay with us. I am glad you enjoyed your upgraded suite as well as the facilities of the hotel. Thank you again for taking the time to share your experience with us. We hope to have the opportunity to welcome you back in the near future and... More

Top Contributor
66 reviews 66 reviews
43 hotel reviews
Reviews in 33 cities Reviews in 33 cities
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed May 4, 2013 via mobile

If I could negative stars I would! My stay started by an easy check-in to drop off my bag then weny out for a few hours to see a friend. Traffic was horrible in the area and it took me almost 2 hours to get back from Sukhumvit. I arrived sweaty and exhausted just wanting a shower and sleep. Oops... More

Was this review helpful? Yes
See 11 more reviews by stevenbkk for Bangkok
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review
May 8, 2013

Dear stevenbkk, First of all, let me thank you for taking the time to share your experience with us. I am sincerely sorry for the inconvenience you encountered. Of course, this is not the standards of services we pride ourselves in delivering to our guests and have already taken note of your recommendations. I appreciate your feedback as this enables... More

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Hotel Summarization (Beta)

What travelers say

  • River view(55)
  • Sky train(41)
  • Very nice(39)
  • Shuttle boat(32)
  • Very good(29)
  • Grand palace(20)
  • Chao Praya(17)
  • Breakfast buffet(15)
  • Thai restaurant(11)
  • Tuk Tuk(8)

Additional Information about Royal Orchid Sheraton Hotel & Towers

Address: 2 Charoen Krung Road Soi 30 | Siphya, Bangrak, Bangkok 10500, Thailand
Phone Number:
Region: Thailand > Bangkok
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Family Hotels in Bangkok
#32 Romantic Hotels in Bangkok
#49 Luxury Hotels in Bangkok
#59 Business Hotels in Bangkok
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Located on the legendary Chao Phraya River with exquisite views, we offer a pleasant combination of warm Thai hospitality and world-class service in a modern setting just minutes from Bangkok's business districts, entertainment, and attractions.Enjoy the refined style and modern comforts of a relaxing riverside hotel. Take time out at our two pools or book a spa treatment, discover exciting cuisine in our six restaurants and bars, or experience memorable events in 22 unrivaled function rooms.All 726 of our spacious guest rooms and suites boast spectacular panoramic river views. Revel in the warm, calming, and contemporary ambiance of these well-appointed accommodations, featuring subtle Thai style and the Sheraton Sweet Sleeper™ Bed. ... more   less 
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Also Known As:
Royal Orchid Sheraton Hotel And Towers
Sheraton Royal Orchid
Sheraton Bangkok
Royal Orchid Sheraton
Royal Orchid Sheraton Bangkok
Royal Orchid Sheraton Hotel
Bangkok Sheraton

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Royal Orchid Sheraton Hotel & Towers
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