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City Lodge Soi 19

Sukhumvit 19, Sukhumvit Road, Bangkok 10110, Thailand
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City Lodge Soi 19
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City Lodge Soi 19
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343 reviews from our community

Traveler rating
    50
    191
    76
    18
    8
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28
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Torquay, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Excellent position for Sukhumvit sois including Soi Cowboy very near, Terminal 21 shopping centre next door, and right next to shytrain (BTS) and underground (MRT) stations. You can use overhead walkways to avoid crossing busy roads. Reception people willing and pleasant enough, although unable to help with some simple requests. Love the pastries and coffee in the morning. Room and... More 

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Luang Prabang, Laos
Top Contributor
64 reviews 64 reviews
41 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed February 19, 2015 via mobile

Literally less than a minute and you can be in Terminal 21 or on the BTS and the rooms are clean but far from new, with old AC units and old and small bathrooms. This may not be an issue for you, however for me, the terrible odour in the elevator and lift lobby, which they have tried to mask,... More 

Review collected in partnership with ASUS 1 W8

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Alexandre_Frenkel, General Manager at City Lodge Soi 19, responded to this review

Dear Guest Thank you very much for your feedback. We would modernize our bathrooms as part of future renovation projects. In regards to the odor in the lobby, we also noticed this last week. This was a temporary occurrence which has now been resolved. Please accept our apologies for the inconvenience this has caused. Yours sincerely Alexandre Frenkel General Manager... More 

Jakarta, Indonesia
Contributor
20 reviews 20 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 31, 2015 via mobile

I stayed 4 nights at this hotel with my family consist of a 2 years old daughter and a pregnant wife. The plus points of this hotel are location and free croissant every morning. The receptionist officer (lady) was not pleasant, but the room boy (old man) very cheerful and helpful. The lift is so old and very small. The... More 

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Alexandre_Frenkel, General Manager at City Lodge Soi 19, responded to this review

Dear Guest Thank you for your review, and positive comments on cleanliness and location, and I will pass your kind comment towards our Bell Man, Khun Wichai. We have however noted that your interaction with the reception and security was not as pleasant and will address this. Please accept our apologies for the inconvenience caused. Yours sincerely Alexandre Frenkel General... More 

Ottawa, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 19, 2015

Currently staying at the City Lodge. The room is nicely appointed and the king size bed is very comfortable. Lovely balcony overlooking a bustling intersection. Close to the Skytrain and Terminal 21- a modern and impressive shopping centre. Now the bad news- I took a bath and when I went to empty the tub, the bathwater went down the drain... More 

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Alexandre_Frenkel, General Manager at City Lodge Soi 19, responded to this review

Thank you for your review and your kind comments about the room and location. However please accept our apologies for not keeping you informed on the status of the bathroom maintenance during the same evening, and we appreciate you brought this up during your stay. This has been reviewed. In the meantime I understand we have been able to provide... More 

Geneva, Switzerland
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 8, 2015

I often stay in this hotel while in Bangkok. It is good value for money - well located, nice rooms, well kept, satisfactory service, and decent price. It has recently renovated some floors, I believe. Great! HOWEVER the one ONGOING frustration is the quality of the internet connectivity. The signal is quite weak all the time (it is noteworthy that... More 

Was this review helpful? Yes 1
Alexandre_Frenkel, General Manager at City Lodge Soi 19, responded to this review

Thank you for your review and kind compliments. We are happy to read that overall you enjoyed your stay. Please be re-assured that your comments about the Wi-Fi are not only noted. We are aware that the reliability of this service currently influences greatly guest's selection of hotels. We have recently already increased the number of access points, but reviewing... More 

Metro Manila, Philippines
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed December 9, 2014

This hotel is in great position adjacent to the Asok skytrain station on Sukhumvit Road. Next door is Robinsons with its down stair food hall which has an excellent self serve salad counter and the same set up again in Terminal 21 which is on the other side. This is a basic hotel with no pool, restaurant or bar but... More 

Was this review helpful? Yes 1
Alexandre_Frenkel, General Manager at City Lodge Soi 19, responded to this review

Thank you for you review. I was happy to read that you enjoyed your stay, and found us to be comfortable and conveniently located. Your comment about the TV channels is also noted for future enhancements. Yours sincerely, Alexandre Frenkel General Manager alexandre.frenkel@amari.com More 

Bangkok, Thailand
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed November 29, 2014

Friendly stay right at the intersection of Bangkok's BTS and MRT rail lines. Located next to Terminal 21 this is a great central location to reach all parts quickly of Bangkok by train. Rooms are basic but clean, aircon noisy, our room had a balcony which was handy for drying clothes as no line in the bathroom. Lots of street... More 

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Alexandre_Frenkel, General Manager at City Lodge Soi 19, responded to this review

Thank you for your review. We are glad you enjoyed your stay and found the location to be convenient. We have however noted your comment for improvement about the air-conditioning. Yours sincerely, Alexandre Frenkel General Manager alexandre.frenkel@amari.com More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 28, 2014

Near to both Bts and Mrt line, very easy to get to places.There is stalls selling breakfast in the morning on both side of the hotel.A mini night market sketch all the way to Nana Bts start operating after 7pm. Room is clean and well maintain.The bed is big and the air con is cooling.The door man is friendly and... More 

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Alexandre_Frenkel, General Manager at City Lodge Soi 19, responded to this review

Dear guest Thank you for your review. We were happy to read that you enjoyed your stay at the City Lodge, and appreciate your comment about the staff, especially our bellman, Khun Wichai. We hope to have the pleasure of welcoming you back on a future visit to Bangkok. Best regards Alexandre Frenkel General Manager alexandre.frenkel@amari.com More 

Hamburg, Germany
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 27, 2014

I have stayed here on several occasions over the past half dozen years and found it to be more than satisfactory. The rooms are bright, with large windows facing the skytrain and the main road, and they are clean. The location, just a minute’s walk from Asoke skytrain station, could not be better. Skytrain is the best way to avoid... More 

Was this review helpful? Yes 1
Alexandre_Frenkel, General Manager at City Lodge Soi 19, responded to this review

Thank you very much for your kind review further to your latest stay with us, but moreover for your loyalty to the City Lodge. We are delighted to have been your "home" in Bangkok for so many years, and to be able to provide you a level of service which suits your needs. We appreciate your comments, and have also... More 

Paris, France
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 29, 2014

Perfect location, reasonable but quite noisy. I booked online for twin bed but when at check in stuff told me that this City Lodge has no twin bed only at City Lodge Soi 9!! This is very disappointed!!!

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Alexandre_Frenkel, General Manager at City Lodge Soi 19, responded to this review

Dear Guest Thank you very much for your review. We were happy to read that you enjoyed our location. We were sorry to read that we were unable to meet your request for twin beds. We would have to re-verify the mentions made on third party websites but on our brand website we clearly state in our room descriptions that... More 

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