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JW Marriott Hotel Bangkok

#24 of 782 Hotels in Bangkok
Certificate of Excellence
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4 Sukhumvit Road, Soi 2 | Klongton, Klongtoey, Bangkok 10110, Thailand
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1 room 1 guest
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1,428 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for JW Marriott Hotel Bangkok
See the most recent reviews
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 11, 2013

I've stayed in several JW Marriotts and they always embody luxury. The one in Bangkok doesn't disappoint and lives up to its reputation. Aside from its great location, the hotel itself is excellent, from the pool, to the executive lounge, to the great turn-down service. The staff is very professional and is always aiming to please.

Was this review helpful? Yes 1
peter c, General Manager at JW Marriott Hotel Bangkok, responded to this review

Dear B D Thank you for the nice comments you have posted about your recent stay at the JW Marriott Bangkok. I am very pleased to learn that you have enjoyed your stay, particularly liking the Gym and the Executive Lounge. It would be nice to welcome you back soon again. In the meantime I like to wish you safe... More 

Bangkok, Thailand
Level Contributor
247 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 676 helpful votes
5 of 5 stars Reviewed September 11, 2013

I have stayed at the JW Marriott on so many occasions over the past decade and I must admit that this is one of a handful of luxury hotels which I do frequent again and again! Why? Defined luxury, non-commercialized service standards, excellent selection of facilities and Restaurants as well as outstanding value for money! I have tried other branded... More 

Was this review helpful? Yes 4
peter c, General Manager at JW Marriott Hotel Bangkok, responded to this review

Dear Werner R I am thrilled to read the detailed and informative review you have posted about your recent stay at the JW Marriott Bangkok. Thank you for taking time and trouble to be so elaborate and for sharing your good experience. It is gratifying to receive such good marks from a well-traveled Top Contributor to this forum. It was... More 

Bangkok, Thailand
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 7, 2013

I've spent almost thirty days at the JW Marriott Bangkok. The staff has provided consistent superior level of services across all departments. The personal attention is especially notable from the Executive Lounge staff including business, travel and lounge services provided to the guests. Employees regularly great guests with smiles and a welcoming atmosphere. They learn and deliver on individual food... More 

Was this review helpful? Yes 2
peter c, General Manager at JW Marriott Hotel Bangkok, responded to this review

Dear Asia Traveler 008 - Dear Greg Thank you so much for your review. I am very happy to read your comments, even more so in view of the length of your stay at the JW Marriott Bangkok ! Thank you for staying a full month with us and for recognizing the hotel's Executive Lounge, the service level and the... More 

Dubai, United Arab Emirates
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 7, 2013

I stayed in this hotel for a couple of nights and found te whole experience very pleasant from start to finish. Checking in was straight foward and the staff at reception were very friendly. The room was spacious with all the facilities you would expect. We had access to the executive lounge which was pretty exceptional. There was a good... More 

Was this review helpful? Yes 1
peter c, General Manager at JW Marriott Hotel Bangkok, responded to this review

Dear Nads 1982 Thank you for posting a very lovely review about your recent experience at the JW Marriott Bangkok. I am very pleased to read your lines and the good comments you have for the hotel location, the Lounge, the service, the rooms and the spacious gym and I much appreciate the time you have taken to post your... More 

Manila, Philippines
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 6, 2013

We stayed for three nights at JW Marriott Bangkok. I would definitely want to stay here again on the executive floor. Customer Service is of the highest standard. There was a wider array of breakfast foods than I expected from a lounge. Aside from a wide variety of breads and pastries (nicely presented in an open oven), there was also... More 

Was this review helpful? Yes 2
peter c, General Manager at JW Marriott Hotel Bangkok, responded to this review

Dear Foodiebaker I was thrilled to read the review about your recent stay at the JW Marriott Bangkok. Thank you for taking time and trouble to illustrate your experience in many details, including the food variety at the Executive Lounge and the service levels there. Thank you for the many good words you have for the associates and the management... More 

Bangkok
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 5, 2013

I stayed in this hotel for 2 nights in August 2013. I found it a good hotel with excellent services until I faced the rude concierge staff and the room service staff behaving in an unprofessional manner not acceptable. While checking out when asked about the experienced I honestly shared with the front desk staff who informed the General Manager.... More 

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Kuala Lumpur
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed September 4, 2013

Luxurious, that's my first impression when I first stepped into this hotel. The hotel is tastefully decorated, with live piano performance at the lounge greeting you when you enter. The staffs are helpful from the very beginning, with most of them are able to converse extensively in English should you require information or services. For guests' security, the elevators are... More 

Was this review helpful? Yes
peter c, General Manager at JW Marriott Hotel Bangkok, responded to this review

Dear Kurohera I like to extend my thanks to you for a very lovely review and the photos you have added of the hotel. It is indeed gratifying to read your comments and the good words you have for the location, the facilities and the rooms. I much appreciate the time you have taken to summarize your recent stay at... More 

Fishers, Indiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 4, 2013

With many first-rate choices for lodging in Bangkok, the JW Marriott is consistantly one of my favorites. From the moment you step into the lobby, you are greeted and treated as a member of the royal family. The hotel's proximity to shopping, food and entertainment is rivaled by no other in Bangkok. The accomodations are always well maintained with fresh... More 

Was this review helpful? Yes 2
peter c, General Manager at JW Marriott Hotel Bangkok, responded to this review

Dear Kirulese I am very pleased to see your review. Thank you for giving the JW Marriott Bangkok top marks for location, facilities and services. All of the 540 associates take great pride in taking care of their guests as they know that a happy guest will come back again and again - quite like you as well. Thank you... More 

San Diego
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed September 4, 2013

Extremely helpful staff, especially Cheque at the front desk and the entire executive lounge staff. My favorite place to stay when in Bangkok. Location is right next to the Skytrain, so easy to get just about anywhere. Rooms are perfect. Every detail was well thought out.

Was this review helpful? Yes 2
peter c, General Manager at JW Marriott Hotel Bangkok, responded to this review

Dear Rob_D_San_Diego Thank you so much for your review and for choosing the JW Marriott Bangkok when coming to Bangkok. I am thrilled to read your recommendations and do look forward to welcome you back upon your next trip to Thailand again. Very best regards Peter Caprez General Manager JW Marriott Bangkok More 

Bangkok, Thailand
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 4, 2013

During my three (separate) weeks stay the staff has been friendly and efficient. Food was nice, room was great and got better every time I checked in. Housekeeping was professional, laundry was spotless. I enjoyed every aspect of the stay. Apart from the regular traffic jams in front of the hotel (which isn't hotel's fault), there's really nothing to complain... More 

Was this review helpful? Yes
peter c, General Manager at JW Marriott Hotel Bangkok, responded to this review

Dear KrisprachantP I like to thank you for taking time and trouble to post a review about your recent stays at the JW Marriott Bangkok. It is with much pleasure to read that you have enjoyed staying with us and that you are recommending the hotel to fellow travelers. Thank you for choosing the JW Marriott Bangkok and looking forward... More 

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