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JW Marriott Hotel Bangkok

#25 of 774 Hotels in Bangkok
Certificate of Excellence
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4 Sukhumvit Road, Soi 2, Bangkok 10110, Thailand
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JW Marriott Hotel Bangkok
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1,322 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for JW Marriott Hotel Bangkok
See the most recent reviews
London, United Kingdom
Top Contributor
496 reviews 496 reviews
126 hotel reviews
824 helpful votes 824 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very central hotel, situated by Nana area, our room was an executive room with lounge access (recommended) specious, clean. Had all the required amenities. Some noise early morning from the staff (perhaps cleaners who talked loudly to one another) This hotel is good for a business traveller. Special thank you for Anja the duty manager in the Executive loungh which... More 

Was this review helpful? Yes 1
Dubai, United Arab Emirates
Contributor
15 reviews 15 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed here for 5 days and from the minute I walked in to right now, the day I'm leaving, I was made very welcome and special. My special thanks goes to Pam and Co. In the bar, a great team and friendly yet professional group of experts in the business. The entire stay was great and I will be... More 

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed 1 week ago NEW

Excellent hotel in the city of Bangkok. Friendly and professional personnel, clean luxurious rooms with internet Wi-Fi. The hotel does offer all services you might want and the executive lounge is also superb. The service in the lounge is outstanding. Nat, Paan, Kitty and Pim made you feel welcome and made sure everyone in the executive lounge was well taken... More 

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San Francisco, California
Contributor
14 reviews 14 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The JW Marriott Bangkok was perfectly situated for exploring the best of the city. The rooms were well appointed, clean and a great escape from the city outside. We stayed here during the annual Songkran festival and the hotel served as an oasis to the chaos outside. The hotel is adjacent to Nana Plaza, which offers nightlife excitement from people... More 

Was this review helpful? Yes 1
JDSPIRA, Manager at JW Marriott Hotel Bangkok, responded to this review

Dear Mark D, thank you very much for taking the time to review the JW Marriott Hotel Bangkok - we are very pleased to read that you enjoyed your stay thoroughly and also had a chance to experience the Songkran festival :) We take you word for it, and hope to welcome you back very soon! Thank you again and... More 

Munich, Germany
Top Contributor
60 reviews 60 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Superb hotel with all the Asian luxury you can expect. Friendly personnel, clean luxurious rooms, internet Wi-Fi. The hotel does offer all services you might want, but the location is great and you have everything surrounding the hotel, from coffee shops, to Irish bars, to massage parlors. It is the place to be to enjoy Bangkok.

Was this review helpful? Yes 1
JDSPIRA, Manager at JW Marriott Hotel Bangkok, responded to this review

Dear Alexandre L, we're very happy to read you thoroughly enjoyed your stay with us!! The hotel indeed combines the tranquility of an oasis within the premises and a central location to a number of Bangkok attractions. We look forward to welcoming you back soon! Jean-David Spira Assistant Director of Food and Beverage JW Marriott Hotel Bangkok More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff were friendly, the hotel is very clean. They served different types of fruits on daily basis. I was there for my company meetings and was very impressed with the breakfast served and their front desk staff really made you feel welcomed!

Was this review helpful? Yes 1
JDSPIRA, Manager at JW Marriott Hotel Bangkok, responded to this review

Dear Quiklooper, Thank you for the short but very nice review! Kindest regards and we hope to be welcoming you back to the JW Marriott Hotel Bangkok soon. Jean-David Spira Assistant Director of Food and Beverage JW Marriott Hotel Bangkok More 

Mexico City
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Average wouldn't be my word, good but not very good. The hotel it's nice and offers a good variety of restaurants, one of disappointments was that the room was a bit small and did not offer anything out ordinary. The room at times had a smell coming out of the bathroom and in general the room smelled like old. We... More 

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Sabreena_Jacob, Manager at JW Marriott Hotel Bangkok, responded to this review

Dear jpchico Thank you for taking the time and posting a review on Trip Advisor. We appreciate your comments about the room. Our apologies about the ants. Steps will be taken with our pest control company. Your comments with regards to the concierge and the tour desk are also very helpful and I will look into this personally. All credit... More 

Baghdad, Iraq
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

The rooms are clean and staff awesome. I moved rooms and emptied the safety deposit box (or thought I had) in the first room. Later that day a manager came up to me in the lounge to question if I had forgotten anything, then proceeded to have me describe all my jewelry. The staff had turned in the pouch I... More 

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JDSPIRA, Manager at JW Marriott Hotel Bangkok, responded to this review

Dear Ellie Z, thank you very much for the very kind review and I'm very pleased to read about the associates' honesty. I can very honestly say that similar cases happen quite regularly and that the sincere kindness and integrity of the associates never fails to impress. We hope to be welcoming you back very soon to the JW Marriott... More 

Sydney, Australia
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I would definitely return to this hotel. I stayed for business so I can't talk much to location in terms of wider tourist activities (it was based in the CBD part of the city) - looking at map it looked fairly central and easy to get to markets and the grand temple etc. It's adjacent to a mall (not a... More 

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JDSPIRA, Manager at JW Marriott Hotel Bangkok, responded to this review

Dear Cara P, Warm greetings from the JW Marriott Bangkok and thank you very much for taking the time to give us such a detailed review of your stay! We are very pleased to read all the positive comments, and particularly about our breakfast spread and the service provided by our associates! We also took good note of your room... More 

Antwerp, Belgium
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent there 4 nights and hotel was suggested by a friend. The rooms are beautiful, breakfast amazing and service impeccable. I must say I didn't spent a lot of time in the hotel itself so didn't try the pool or gym but this is just because the hotel is so well located to discover the city. Shopping, culture, entertainment, great... More 

Was this review helpful? Yes 1
ekwhenry, Manager at JW Marriott Hotel Bangkok, responded to this review

Dear L0tusBlue, Thank you for taking the time to review our hotel and staying with us during your visit to Bangkok. We are happy to hear that you enjoy your stay. Our Marriott Cafe selections always received high praise from our guests. We are glad that you also get a chance to enjoy our buffet. We hope that you will... More 

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