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JW Marriott Hotel Bangkok

#26 of 776 Hotels in Bangkok
Certificate of Excellence
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4 Sukhumvit Road, Soi 2, Bangkok 10110, Thailand
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JW Marriott Hotel Bangkok
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JW Marriott Hotel Bangkok
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1,259 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (283)
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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here for 3 nights checked in early which was not a problem staff were polite and very efficient and concierge was helpful with local information, he sent us to a delightful Thai restaurant. The room was of a very high standard with great views and nice pool. Breakfast was first class. I paid 9000 bht a night but was... More 

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Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

Low quality food and wine and horrendous price for the evening buffet. Expected much better from the Marriott. Other customers are noisy and pushy. Staff tried their best. Recommend to go somewhere else.

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Perth, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

What a beautiful hotel full of smiling faces and exceptional service, The doorman, check in staff, cleaners and catering all made the stay a wonderful experience. A highlight at breakfast for me personally was the "Crepe Station". I also found the choice of healthy drinks available at breakfast time were also well thought out. Omelette's were also a stand out... More 

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Sabreena_Jacob, Manager at JW Marriott Hotel Bangkok, responded to this review

Dear WallsofJerihco It’s a pleasure to read your review on Trip Advisor! We pride ourselves on our service standards and I am glad to see we have lived up to your expectations! Our food and beverage outlets get a lot of praise for the food quality and selection. In fact, four of our restaurants have won awards in various categories... More 

Tokyo, Japan
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Loved the position near some great shopping and restaurants , the room was as expected , very good ! , loved the bathroom , the staff were very nice and helpful at all times . The lobby had fresh flowers all the time . great

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Sabreena_Jacob, Manager at JW Marriott Hotel Bangkok, responded to this review

Dear Chie K We are pleased to see you had a great stay with us! Our location is an asset, being close to some great shopping, the Sky Train Stations and to the Express way. Your feedback about the team and our rooms will be shared with all. Thank you for taking the time and writing us a very positive... More 

Ho Chi Minh City, Vietnam
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

J W is a great hotel to stay while in Bangkok. It is close to the Nana Plaza night activities area. Also easy access to the freeway to or from the airport. The lounge is a great place to eat and relax.

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Sabreena_Jacob, Manager at JW Marriott Hotel Bangkok, responded to this review

Dear chovavz Thank you for your positive review on Trip Advisor! Glad to see you enjoyed staying at our hotel while in Bangkok. Our award winning Executive Lounge does get many positive reviews and I am pleased to see you were not disappointed. We look forward to welcoming you back in the future! Warm Regards Sabreena Jacob Resident Manager JW... More 

New Delhi, India
Contributor
13 reviews 13 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I really life this place as it offers good food for across all Asian countries, which is one of the most important things while visiting another country. Also its location is near to the Sky train so commutation is not a problem, or else you can get Taxi also from the outside of hotel. Traffic is a problem in BKK,... More 

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Sabreena_Jacob, Manager at JW Marriott Hotel Bangkok, responded to this review

Dear 11_Dhiraj, Thank you for your positive review on Trip Advisor! We are pleased to see that you liked our hotel and the food offerings. We do enjoy a great location, being close to the Sky Train stations and the expressway. We hope to welcome you back in the near future. Warm Regards Sabreena Jacob Resident Manager JW Marriott Hotel... More 

Senior Contributor
25 reviews 25 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Once again have to say the J W Marriott in Bangkok delivers on all fronts. It is an upscale hotel and obviously priced accordingly but the hotel and standard of service is second to none. Well located for shopping ,business connections and the livelier side of Bangkok. Luxury car service from the airport and one of the best executive lounges... More 

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Sabreena_Jacob, Manager at JW Marriott Hotel Bangkok, responded to this review

Dear John O Thank you for your very positive review on Trip Advisor! We are very pleased to see that you have enjoyed your stay with us. The location is one of our strengths as you say for all the right reasons. Our Executive Lounge does get very positive reviews from a lot of guests and I am pleased to... More 

2 reviews
3 of 5 stars Reviewed 1 week ago

I have stayed in Marriott hotels all over the world as they a safe choice for good quality (save this one). Simply, I will not stay here again on future trips to Bangkok. The room itself was OK, but the shower was horrible. The water temperature could not be controlled in either of the rooms (we had 2). it changed... More 

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Sabreena_Jacob, Manager at JW Marriott Hotel Bangkok, responded to this review

Dear Michael M We thank you for your constructive feedback on Trip Advisor. I am sorry that your experience with the hotel showers has not been good. We are in process of looking into our process and the same will be rectified. I am also reaching out to you on a separate email to get some additional inputs on our... More 

Bengaluru (Bangalore), India
Contributor
17 reviews 17 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed between 7th to 9th January 2015. It was a pleasure staying here. The staff was extremely courteous and helpful, The hotel is well connected to mostly all parts of the city and specially the Malls. Overall a pleasant stay!

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Ras Al Khaimah, United Arab Emirates
Contributor
11 reviews 11 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Well!! I did like everything in this hotel during my stay in bangkok for 4 nights, hotel facility is good, staff were extra friendly and the general atmosphere is great there, but what I did not like there is the hotel policy that says if you are having a guest you have to get down to meet them in the... More 

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