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Novotel Bangkok Bangna

333 Srinakarin Road, Nongbon, Pravet, Bangkok 10260, Thailand
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Novotel Bangkok Bangna
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Novotel Bangkok Bangna
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295 Reviews from our TripAdvisor Community

Traveler rating
    45
    145
    72
    25
    8
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34
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120
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Thai first
  • Any
English first
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    (81)
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    (59)
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    (64)
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    (91)
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Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Clean comfortable well appointed hotel. Nice cosy bar with attentive service snd great meals. Good variety at breakfast. Comfortable bed. Quiet location. Not in the city centre but worked well for us at a very good price. Good value for money option as long as you don't have to be inner city. Would definitely stay again.

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Chiang Mai, Thailand
Top Contributor
221 reviews 221 reviews
26 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 1 week ago

Situated in Bang Na, it has plenty of free parking, the wifi in the room is free, it has two restaurants, The Square and a Chinese Restaurant called Shui Xin. The staff are very friendly, the rooms are spacious and clean with all the toiletries that you require, there is Happy Hour in the bar from 2 until 8 pm,... More 

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Trondheim
Senior Contributor
37 reviews 37 reviews
33 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel is located in the Udom Suk/Bang Na area and is probably aimed to cover the market when there is exhibitions at the BITEC. In the nearest area of the hotel there is not much of interest. The check in was a bit slow and as a member of the Le Club Accorhotels with Platinum level I was provided... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Prasert B, General Manager at Novotel Bangkok Bangna, responded to this review

Dear Kim S, We thank you for your feedback and comments and we truly apologies for a standard of our facilities and services. Firstly i would like to apologies for the inconvenient and unpleasant experience during your time at our hotel we promise that this kind of issues will not occur again in your next visit. There are some points... More 

Newcastle upon Tyne, United Kingdom
Top Contributor
75 reviews 75 reviews
34 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed April 23, 2015

At first view I though, O no where in the world are we? Although I had read reviews, this hotel was tucked away in the middle of nowhere really. I like walking/finding interesting places locally and unfortunately nothing near this hotel was of interest-My fault not the hotels! Amazing service throughout the hotel, from the Bell-boy to reception and restaurant... More 

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Prasert B, General Manager at Novotel Bangkok Bangna, responded to this review

Thank you kindly for taking your time on writing this review. We appreciate your comments and it will help us to improve our hotel's services. Regarding the a la carte menu and the spicy kids bolognaise, I have approached our executive chef about this and we will offer more variety in our food. We are also tempting to soothen the... More 

Waiheke Island, New Zealand
Top Contributor
108 reviews 108 reviews
78 hotel reviews
238 helpful votes 238 helpful votes
5 of 5 stars Reviewed April 19, 2015

I had stayed here before but this time was a much better experience. The floor and room had been recently renovated and was in tip top condition. A clean and smart room with all the expected Novotel trimmings. The staff were polite and friendly. Had a good dinner a la carte dinner in the restaurant. They also offered an extensive... More 

Review collected in partnership with Accorhotels.com

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Prasert B, General Manager at Novotel Bangkok Bangna, responded to this review

Dear waiheke We thank you for your positive feedback during your time with us, this positive comment will encourage our staff to work at their best attitude and manners. We are very pleased to hear that our location, facilities and services meet your expectations in many aspects. In the end we hope Novotel Bangkok Bangna will be your choice of... More 

Brisbane, Queensland, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 13, 2015

Great hotel with fantastic food and service. You never want to leave. The Breakfast is fantastic!!. The staff were helpful. The room service and laundry service was on point. Ive mever been to a hotel with A1 promp and crisp service.

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Prasert B, General Manager at Novotel Bangkok Bangna, responded to this review

Dear BatDan A Greetings from Novotel Bangkok Bangna! Thank you very much for taking your time to write a review for us. We are happy to know that our facilities, staff and location of our establishment satisfy you during your time with us, we are looking forward to host you again in the near future. Please do not hesitate to... More 

Auckland, New Zealand
Top Contributor
56 reviews 56 reviews
56 hotel reviews
335 helpful votes 335 helpful votes
3 of 5 stars Reviewed April 4, 2015

I used Wotif to book putting ‘Suvarnabhumi’ into the filter as this was just a quick layover. Wotif presented Novotel as an option and I chose it. When I went to the Airport-Novotel they told me I was at the wrong one and I had to travel 25km to Bangna. I took a taxi and it took half and hour... More 

Was this review helpful? Yes 3
Prasert B, General Manager at Novotel Bangkok Bangna, responded to this review

Dear SmithersinAU, Thank you very much for choosing our hotel to be your accommodation choice and taking the time to post this review on TripAdvisor. I would like to apologize for the negative experience that you had with us regarding the dinnner buffet service at The Square restaurant. However, could you email us in regards to take the appropriate measures... More 

philippines
Top Contributor
373 reviews 373 reviews
64 hotel reviews
744 helpful votes 744 helpful votes
4 of 5 stars Reviewed April 2, 2015

This hotel is geared more for those who need to do business in the area, for bitec, or airport. Its access is either by taxi or by private car. I noticed some taxis refusing to use the meter, preferably on a fixed rate. Even the bellboy/doorman couldnt do anything with taxis who picks up hotel guests but who want fixed... More 

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed March 29, 2015

Stayed Mar 25, in Room 1406. Just before sleeping, noticed two toadstools/mushrooms growing out of the carpet (where it meets wall) next to bed (bathroom side). Wife and I appalled, but it was late at night. Took photos however. YUK when I think about it. Agoda coupon said b'fast included. Hotel said no. Showed them Agoda reservation and we got... More 

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Prasert B, General Manager at Novotel Bangkok Bangna, responded to this review

Dear Mr.Frederikson, Thank you for taking your time and posting your review here on Tripadvisor. The comments allow us to improve ourselves. My sincere apologies for this. Our guest relations manager already sent you a personal e-mail about this matter with all the details in it. I hope we can win your trust in our hotel again by your next... More 

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