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Novotel Bangkok Bangna

333 Srinakarin Road, Nongbon, Pravet, Bangkok 10260, Thailand
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Novotel Bangkok Bangna
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310 Reviews from our TripAdvisor Community

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Traveler rating
    47
    151
    74
    26
    12
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35
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131
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Thai first
  • Any
English first
  • All months
    (310)
  • Mar-May only
    (81)
  • Jun-Aug only
    (74)
  • Sep-Nov only
    (64)
  • Dec-Feb only
    (91)
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SINGAPORE
1 review
3 of 5 stars Reviewed 1 week ago

Staff not attentive and although I am upgraded to executive floor there were no morning newspaper provided to my room. Arrange a morning call but the call did not arrive at all resulting in me late for appointment by 1 hour.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Prasert B, Manager at Novotel Bangkok Bangna, responded to this review

Dear Mr. Seah, Thank you for taking the time for writing this review and comment, we appreciate your support in making us improve our efforts. First of all I would like to apologize that you felt we not provided the services you'd expected. Please, allow me to clarify ourselves on your previous stay. The records of our Operato, who is... More 

Bangkok, Thailand
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed Jul 20-21 นื Business. We hosted an educational event at BiTec and booked approx 30 rooms here for our international guests and organizing committees. On Monday July 20th we asked the restaurant on 1st floor (where we had breakfast) if we can use an open balcony (normally use as smoking area) for hosting a small fruit party for our... More 

Was this review helpful? Yes 1
Prasert B, General Manager at Novotel Bangkok Bangna, responded to this review

Dear Mr. Vorasuang, First of all we are apologizing that we have caused such feelings for you. We very much appreciate your comments regarding your stay at the Novotel Bangkok Bangna. It is always a pleasure to receive positive feedback. I will share your comments with our team. Also we would like to thank you for choosing our hotel for... More 

Rotterdam, The Netherlands
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed here for the last 2 days of my holiday visit to Thailand, because i thought it to be near the airport, but it is not! It is almost 20km (and not 12 km as the general manager of the hotel is claiming in one of his recent comments) and takes about 20 to 25 minutes. The taxi cost... More 

Was this review helpful? Yes
Prasert B, Manager at Novotel Bangkok Bangna, responded to this review

Dear Mr. Leonard K. Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience and it's apparent in this case that we fell short. We would like to elaborate on... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Dated, over priced, naff hotel in the middle of nowhere Bangkok. I really don't understand how or why people would come here. So much better value everywhere in Bangkok the novotel brand is a byword for overpriced mediocrity stained carpet yellowing feces clad toilet. Just stay well away at all costs..

Was this review helpful? Yes 2
Prasert B, General Manager at Novotel Bangkok Bangna, responded to this review

Dear Janlin M Greetings from Novotel Bangkok Bangna!! Thank you for taking the time to tell us about your experience at the Novotel Bangkok Bangna. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. There are some points we would like to clarify for your better understanding regards to the... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel has a great personal, very kind and polite like everywhere in Thailand. Good food and also life music almost everyday. The only thing is that maybe is a little bit far from the downtown, but is a quiet area where you can rest without any problem. Warm welcome, nice bar with happy hours. Tipical for busineeses

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Singapore, null, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago via mobile

1) front desk is quick and helpful for the check in, and I was entitled for early check in without any charges 2) free upgrade of room due to full occupancy (lucky me) 3) good housekeeping 4) polite and helpful staff 5) very near bitec, great for anyone who are attending the show Just don't bother to go to the... More 

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Muscat, Oman
Level Contributor
32 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Great breakfast with lots of choice, room was also quite big, service was satisfactory, hotel staffs were friendly & helpful, we have enjoyed our stay, Only bad thing in our tour was one of my friend lost his GSM from reception. I will recommend the hotel to everyone. But this hotel is away from the happening place of bangkok. Further... More 

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London
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed June 17, 2015

After a long flight via London to Bangkok I checked in at the lobby (at that time I still was a Platinum A-Club member) and I was given room 1214. The bell man was friendly and helped me to my room. When the lift door opened there was so much noise of drilling and building noise that the bell man... More 

Was this review helpful? Yes 4
Prasert B, General Manager at Novotel Bangkok Bangna, responded to this review

Dear Mr. Vaporiser Greeting from Novotel Bangkok Bangna! Thank you for give us your time to write a feedback about our hotel we gladly accept it and will make sure to improve in the future. We are deeply sorry to hear that during your time with us you had faced an inconvenient experiences regard to our services and the disturbing... More 

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