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Grand Mercure Fortune Bangkok

4.0 of 5
1 Rachadaphisek Road | Fortune Town, Bangkok 10400, Thailand
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Grand Mercure Fortune Bangkok
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Ranked #183 of 777 Hotels in Bangkok
A recent review
3 of 5 stars reviewed 1 week ago
Chris S Hong Kong
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578 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hong Kong
Contributor
11 reviews 11 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

The lobby and hallways of the hotel look nice and elegant. We booked standard rooms but they are dated and fairly plain. I would rate it as very standard and give it a 3 star rating. Did not like the crack at the bottom of door as it was way too big. When sleeping the light from the hallway was... More 

Review collected in partnership with Mercure Hotels

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hong kong
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stay here once a month for business. Excellent location. Very close to the subway. If you can get club floor, do it. Breakfast and happy hour is awesome. Good service and very helpful staff too. Highly recommended.

Review collected in partnership with Mercure Hotels

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Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I booked this hotel for our week long stay in Bangkok mainly due to it's location as it is close to my son's condo.My daughter & I stayed there while the rest of the aussie contingent stayed in a more go go go area, while attending my son's wedding.It is in a less touristy area & was glad of that... More 

Was this review helpful? Yes 1
GeneralManager-GMFB, General Manager at Grand Mercure Fortune Bangkok, responded to this review

Dear Susan R, My congratulations to your son - the loving couple who have just tied the knot. I am glad that you found our location and facilities perfect for you with plentiful restaurants in surrounding malls added to those offers in hotel for your week long stay. MRT subway also being the big convenience to bring you around. Hope... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

Manager Jig was very helpful and all other staff including concierge are very friendly and always willing to help. The location is good as we can easily go to most places by MRT which is just outside of the hotel.

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GeneralManager-GMFB, General Manager at Grand Mercure Fortune Bangkok, responded to this review

Dear Jaron N, Thank you for your compliment to our team particularly the concierge and manager Jig for their helpfulness. It's our pleasure to render our service and hope to have an opportunity to welcome you back soonest. Regards, Stanley Chan General Manager More 

Top Contributor
76 reviews 76 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed three night for a business trip. Check in counter staff are friendly, room is clean and confortable, breakfast has many variety of food. The hotel is connected to old shopping mall, with a lot of restaurants as well as supermarket. Cross the street, there is a very big shopping mall, seems new, great athmosphere. As the hotel is very... More 

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GeneralManager-GMFB, General Manager at Grand Mercure Fortune Bangkok, responded to this review

Dear Feriandi, Nice to learn of our friendly service, clean room and good variety breakfast has won your praise. Further, you found our direct connection to both an IT/community mall and modern department store most enjoyable in addition to the easy get around subway MRT. Hope your next trip be a full time holiday! Regards, Stanley Chan General Manager More 

Novara
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I spent in this hotel almost 6 full days, my stay it was for business purpose, and I choose this hotel mainly for the location, infact is not very far from the airport and either not so far from city center, very convenient using the metro station that it is just 50 metre from the hotel, only two station and... More 

Was this review helpful? Yes 1
GeneralManager-GMFB, General Manager at Grand Mercure Fortune Bangkok, responded to this review

Dear Max_Perry_69, Delightful to learn of your perfect week's stay and positive comments particularly proud to be rated by an Italian for serving the Excellent Cappuccino. Our location is strategic for everyone as you have pointed out 2 MRT subway stations to the busiest Bangkok street and BTS city train yet among the first few hotels closer to airport. Not... More 

Perth, Australia
Top Contributor
59 reviews 59 reviews
49 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed at this hotel on business for 5 night, on arrival at reception I was upgraded to the premium level, I presume this was in recognition of my Accor platinum status, the check in procedure in the club lounge was smooth and the room was modern and clean, I found the club lounge a lot smaller than those of hotels... More 

Was this review helpful? Yes 1
GeneralManager-GMFB, General Manager at Grand Mercure Fortune Bangkok, responded to this review

Dear Paul F, Yes! Room upgrade was indeed a recognition to your Le Club Platinum status. I am great that you enjoyed our services and most facilities while noting your comment on lounge size. The advantage of our location as you have mentioned providing the same convenience without going through the town traffic at times i.e. connect to 2 shopping... More 

Bangkok, Thailand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2015

it's very comfort and clean to stay at Grand mercure hotel. I use club room type. it's very great experience that i used to stay on this hotel for a couple years by continuously. It's very suitable for my business schedule such as the location that very easily to reach there from our team to see me and have a... More 

Was this review helpful? Yes 1
GeneralManager-GMFB, General Manager at Grand Mercure Fortune Bangkok, responded to this review

Dear Parn S, Nice to see that you found our rooms nice, clean, conveniently located for your business trips and you had a very comfortable stay. Complimentary board room usage is among our Club Prestige guest privileges and I am happy to learn that you have taken advantage of that. Hope to welcoming you back shortly. Stanley Chan General Manager More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 5, 2015

I stayed in this hotel with my husband. Location is ok close to mall and metro station. Staff is really helpfull and polite in the reception but for the rest of the hotel I can not tell the same.. Rooms need to be redecorated, it is really old.. Also there should be deep cleaning because everywhere is so dusty even... More 

Was this review helpful? Yes
GeneralManager-GMFB, General Manager at Grand Mercure Fortune Bangkok, responded to this review

Dear ipekbocee, It is always delighted to see our staff and services well appreciated by our guests. We are renovating our last 4 guest room floors for its relaunch this May. Trust you will find our new rooms refreshing on your return. Thank you for your patronage and comments. Best regards, Stanley Chan General Manager More 

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