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Grand Mercure Fortune Bangkok

#185 of 773 Hotels in Bangkok
Certificate of Excellence
1 Rachadaphisek Road | Fortune Town, Bangkok 10400, Thailand
Hotel amenities
Grand Mercure Fortune Bangkok
Best prices for: 1 room 1 guest
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Ranked #185 of 773 Hotels in Bangkok
Certificate of Excellence
A recent review
3 of 5 stars reviewed 2 days ago
ang_biyahero Quezon City, Philippines
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595 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Quezon City, Philippines
Contributor
14 reviews 14 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Service, facilities and amenities are generally standard. Buffet breakfast tends to include the same choices every day. But service is excellent - from room boys to housekeeping to managers. They are courteous and responsive to customers' needs. It is impressive that most hotel employees communicate fairly well in English - in the midst of a non-English-speaking city. You'll feel safe... More 

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Singapore, Singapore
1 review
5 of 5 stars Reviewed 2 days ago NEW

Staff is attentive and helpful. Clean and good location where MRT is just one stone away. Good shopping mall which located just opposite the hotel.The breakfast is great. When i request for special meal at the club house, they are able to provide me the next day breakfast.

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Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at Grand Mercure Fortune for 5 days, its a really nice place for all sorts of travelers. There isn't anything to complain. Perfect location, nice city view, everything is nearby. Hotel is part of the Fortune City and theres a way to the mall an the metro from inside. Everything was extremely convenient. The rooms are really nice... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Miss Jenny at the front desk has been a wonderful start to my stay in grand Mercure hotel. She is efficient and friendly..... The hotel is commendable too with great help at luggages and help desk!!!! Great hotel ! 👍👍👍

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Tokyo, Japan
Contributor
13 reviews 13 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed twice at the Grand Mercure Fortune Bangkok and will certainly stay again. The hotel is a 30 minute (maybe 45 minutes at rush-hour) taxi ride from the international airport and located next to one of the main highways into the city. The building is a modern high-rise and the interior is modern and clean. Check-in is fast... More 

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Vientiane, Laos
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Been staying here a few times. Every times were great and a very pleasure stay. The metro is right in in front of the hotel and the mall is across the street. The room was clear and well organized. Will stay there again if have a chance to go to Bangkok.

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GeneralManager-GMFB, General Manager at Grand Mercure Fortune Bangkok, responded to this review

Dear DouldeA, Pleased to see that you always enjoyed your stay with us and found our surrounding and transport convenient in addition to good rooms. Hope to welcome you more often as we enter into the AEC - Asean Economic Community towards the end of 2015. Best regards, Stanley Chan - General Manager More 

Greenville, SC
Top Contributor
129 reviews 129 reviews
19 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is in a great location. Very close to business and shopping. There is a shuttle that you can order from the airport. They are there and are very efficient. The breakfast buffet is fine and includes a lot of fresh fruit. The hotel room was very old and dirty. It smelled of mildew. The very young staff speaks... More 

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GeneralManager-GMFB, General Manager at Grand Mercure Fortune Bangkok, responded to this review

Dear jellysnana, Thanks for confirming our superb location for both business and leisure. As well you like our breakfast spread. Odor you reported in room could have caused from renovation work on adjacent floors. Sorry that this happened during our progress of room upgrade. Few of the room accessories are due to arrive. Please accept our sincere apologies. Hope that... More 

Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

very near to shopping mall and mrt station and hawker stall just next to the hotel at night, room are clean and neat and communication in english are not bad as most of them understand english very well, facilities inside room also good

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GeneralManager-GMFB, General Manager at Grand Mercure Fortune Bangkok, responded to this review

Dear don_sapphire, Yes, there are plenty of actions from road side food stalls to brand shopping malls adjacent to hotel, making it a perfect choice to many. MRT at hotel front becomes a good addition. On the other hand, we are pleased that you like your room settings. Our service agents do require passing a minimum standard of English communication... More 

Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

It was my third stay in the hotel this year. Everything was well provided and taken care of. Room are clean and bed was comfortable. Service was good as well. Special thanks to Miss Tou, Miss Kate, Mr Tae and the rest of the service staff from the executive 25th floor. Would come back again whenever possible.

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GeneralManager-GMFB, General Manager at Grand Mercure Fortune Bangkok, responded to this review

Dear sliucm, Recognition from our regular customers speaks all. It is always great to learn of your comfortable stay. Your kind words to our team on Club Floor are definitely a motivation to them knowing that their hard work and care were noticed and appreciated. We look forward to welcoming you back in a not too distant future. Best regards,... More 

Gurgaon, India
Contributor
16 reviews 16 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We picked this hotel due to proximity to the metro rail and our plan to go to the Safari world for the kids. Connectivity was not and issue and there are many good shopping malls nearby. The room we were given was terrible and seemed to be from the 20th century, they do need to renovate the rooms. The staff... More 

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GeneralManager-GMFB, General Manager at Grand Mercure Fortune Bangkok, responded to this review

Dear Raviriti, By 3rd quarter, all our rooms should have been renovated. Sorry for causing you inconvenience when you met up with a senior staff has to be called in and help out. We have taken note of your comment on limited selections for vegans. Hope that we can see you back. Best regards, Stanley Chan - General Manager More 

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