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Grand Mercure Fortune Bangkok

#186 of 782 Hotels in Bangkok
Certificate of Excellence
1 Rachadaphisek Road | Fortune Town, Bangkok 10400, Thailand
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1 room 1 guest
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Grand Mercure Fortune Bangkok
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642 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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  • All months
    (642)
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    (145)
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Lyon, France
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

it's an excellent hotel, in front of shopping mall and subway station. Warm welcome at the VIP loung during all the day, spacious room in excellent condition, new furniture and décoration, hotel to recommand for your next stay

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Bangkok, Thailand
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was another choice of convenience hotel. It you are going to be shopping in the Fortune Town IT mall, the Grand Mercure hotel is the perfect choice being connected to the IT mall, but don't expect anything other than what a very average 4 star hotel normally offers and you won't be disappointed. I was there to collect my... More 

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Shanghai, China
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I goofed a pre booking which was an obvious typo but totally my fault. I asked if it were possible to offset the prepay against today's rate..staff were totally inflexible and actually quoted me walk in rates which were double that I had paid so be sure to be 100% when booking or Senkaew and her team will give you... More 

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Singapore
Level Contributor
38 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice business and leisure hotel. Very nice recently refurbished facilities and quite reasonably priced. For the Pra Ram area there is likely not much better. Staff are extremely efficient and friendly - especially the night staff. Breakfast is good and there is an MRT just outside the hotel which makes transportation very easy. Sukumviht is two stops away and... More 

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GeneralManager-GMFB, General Manager at Grand Mercure Fortune Bangkok, responded to this review

Dear MichaelYang888, Thank you choosing Grand Mercure Bangkok Fortune for your recent visit in Bangkok and subsequently shared your valuable stay experience on Trip Advisor. Shopping and dining options directly connected to hotel are getting more and more interesting for travelers especially after the Grand Central Rama 9 shopping facilities across linked to the underground train entrance at our door.... More 

Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Have been staying regularly here on business purpose for past one year. Service staff are always nice and friendly not to mention the convenient of the hotel location where metro station and shopping mall are just right at door step. Hotel are well equipped but some facilities are getting old e.g. fitness center. Overall I always have a pleasant stay.

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GeneralManager-GMFB, General Manager at Grand Mercure Fortune Bangkok, responded to this review

Dear sliucm, Glad to hear that you found our staff always nice and friendly in addition to the advantage of a convenient location. This is particularly true when it comes from a regular visitor such as you. Good news to share is our fitness will be undergoing a renovation program within months with its equipment largely renewed. Hope that we... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Been staying here every week for the past 5 weeks. It's the good location and friendly staff (Rainbow, Tuloo, Janny) that I choose to stay here whenever I am in BKK. Fortune Tower IT Mall, Phra Ram 9 BTS, Central Plaza Mall and lots of small eatries all around.

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GeneralManager-GMFB, General Manager at Grand Mercure Fortune Bangkok, responded to this review

Dear erictankok, Thank you for being with us on and off in the past 5 weeks and you enjoyed the convenience of subway, adjacent malls and various dining options. Your kind words will be passed onto Rainbow, Tuloo and Janny as a motivation of their good work. See you again soon! Best regards, Stanley Chan - General Manager More 

Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This was my first trip to Bangkok, amazing city! I thought i'd get bored but soon much to do. alright getting down to the facts: Location: The hotel is located in the Fortune building which is the metro stop Prah Ram 9 (Rama 9). I spent most of my time in Sukhumvit and Si-lom so i you can get a... More 

Was this review helpful? Yes 1
GeneralManager-GMFB, General Manager at Grand Mercure Fortune Bangkok, responded to this review

Dear Rhian S, Thank you for sharing your stay experience. Pros included nice room and hotel facilities including the lobby entertainment programs. Improvement needed on pool status, Language ability, f&b service and quality. Your fair comments are carefully noted. Hope to have an opportunity to welcome you back and demonstrated to you our usual standard of service. Best regards, Stanley... More 

Hong Kong, China
Level Contributor
162 reviews
153 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed 3 nights here. Good location very close to shopping malls, metro station and quite convenient to get to from BKK by car. Staff very nice. Some confusion over my booking when I arrived resulting in an upgrade to the 25/F executive room floor. Room is very nice, recently refurbished, spacious with big bathroom, large comfortable bed, safe, aircon, tea/coffee... More 

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GeneralManager-GMFB, General Manager at Grand Mercure Fortune Bangkok, responded to this review

Dear Poliwhirl, Thank you for sharing the comments of your stay. Nice to hear that an initially confusion on booking was quickly resolved. Your kind words over our services, breakfast, nice rooms, bedding, modern and renewed facilities will be passed on. Also, glad that you our new Japanese Restaurant was to your liking. Hope to see you again soon! Best... More 

Izmir, Turkey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Very convenient location, nice breakfast, professional staff. But we stayed in a very old room, not well decorated. TV is very old, no electricity plugs near the beds, hair dryer is fixed inside a drawer etc.

Was this review helpful? Yes
GeneralManager-GMFB, General Manager at Grand Mercure Fortune Bangkok, responded to this review

Dear Baris_Al, Pleased to learn of your delightful breakfast, services and favorable location while noting your comments on setting of your room. Look forward to weloming you back soonest. Regards, Stanley Chan - - General Manager More 

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