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InterContinental Bangkok

#11 of 778 Hotels in Bangkok
Certificate of Excellence
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973 Ploenchit Road | Lumphini, Pathum Wan, Bangkok 10330, Thailand
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InterContinental Bangkok
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2,139 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore, Singapore
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

I traveled to Bangkok on business recently and stayed here at the InterContinental. The staff are extremely welcoming and obliging. My room of a high standard as you would expect from Intercon however, it was the attention to detail that I found to be most impressive. Another quality Intercon hotel room, with no exceptions in Bangkok.

Was this review helpful? Yes
Jakarta, Indonesia
Level Contributor
632 reviews
253 hotel reviews
common_n_hotel_reviews_1bd8 579 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We returned to the Intercontinental Bangkok after an absence of two years. We had purchased a package that included breakfast, but we learned upon check-in that our Ambassador platinum privileges included free breakfast. So we were given free Happy Hour in the lobby lounge instead. It turned out to be a great experience. We are not drinkers but we adapted... More 

Was this review helpful? Yes 1
Melbourne
Level Contributor
98 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Excellent hotel in central location, (take the upgrade to Club lounge), good value, Expresso restaurant buffet every day is really excellent value. The roof top outdoor pool is really refreshing, Gym facilities are first class and views of Bangkok are magnificent as you exercise. Any problems and management respond quickly and professionally... Wifi works well and free with Ambassador membership.... More 

Was this review helpful? Yes 2
Toronto
Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is my third visit to Intercontinental Bangkok and second time in a club room since last November. The reason I kept coming back is because of three things.... 1) location! 2) breakfast 3) comfortable beds Location is the best.... Next to central world and 10 mins away from Siam paragon. Chitlom BTS station and Big C just around the... More 

Was this review helpful? Yes 1
Kwanchai Quincy Y, Front Office Manager at InterContinental Bangkok, responded to this review

Dear Guest, Thank you for your nice review. We are glad you had a wonderful experience during staying with us for taking the time to provide your feedback regarding our hotel. I am certainly disappointed that your stay was not all that it could have been. Please accept our sincere apology for the inconvenience from your comments not meet your... More 

Singapore, Singapore
Level Contributor
59 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Check- In: My hubby and I were very impressed by the excellent service that Jojo gave us during check-in. Check-out was equally smooth. Room was bright, clean and amenities were all provided. Free wifi everywhere. Free mineral water bottled in the room. Breakfast buffet was superb. Very impressed with the quality of latte & cappuccino and its fresh juice bar.... More 

Was this review helpful? Yes 1
Kwanchai Quincy Y, Front Office Manager at InterContinental Bangkok, responded to this review

Dear Guest, We would like to take this opportunity to thank you for your feedback and comments regarding your recent visit to our property. We are extremely delighted to see that you enjoyed and are happy with our facilities, hotel location and services provide by our team member. It is most rewarding to learn that our hospitality is appreciated by... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

I saw the fireworks from my room on new years eve. Very good service and staff. Amazing rooms, beds and view. You can chill at the pool, and enjoy the sun, or you can visit bankok city from the hotel. If you enjoy a luxury and a very exclusive hotel, this is the right hotel for you.

Was this review helpful? Yes
Kwanchai Quincy Y, Front Office Manager at InterContinental Bangkok, responded to this review

Dear Guest, Thank you for submitting a wonderful comment of your experience in our Hotel especial our Hotel Location and hospitalities service exceed your expectations by our team member. We are truly happy and appreciated to know that, we have succeeded in creating a memorable experience for you to have a fantastic time during your visited here at InterContinental Bangkok.... More 

Hong Kong, China
Level Contributor
64 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The hotel itself is grand but tired. The decor is old and not very appealing. I checked in after purchasing 3 nights including breakfast / wifi. I was told that breakfast and wifi was not included in my package, and that I would have to pay extra for this. I protested, but was shut down. Reception then asked if I... More 

Was this review helpful? Yes 1
Bangkok, Thailand
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed 1 week ago

A slightly late review as I came during March. I was here for a friends wedding. At some point we were assigned a conference room in the back to put our bags. At the end of the night, my friends' valuables and my valuables were stolen. It was clear theft as I left my valuables in my bag and they... More 

Was this review helpful? Yes 1
HiruD, Director of Rooms at InterContinental Bangkok, responded to this review

Dear Guest, Thank you very much for sharing your feedback with me. Naturally we are very disappointed to hear of this incident that occurred in March this year. I know that we had a lot of guests in the hotel for the wedding event and that our security team was very much involved in following up. We do our best... More 

Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

1st time trying out Intercontinental under IHG group. Nicely located in the heart of the city. MRT is a stone away from the hotel. If you're tight on budget, Holiday Inn is only side by side of this hotel. I dinner out at Holiday Inn instead, good restaurants there. Will try other hotel on my next visit. Maybe going for... More 

Was this review helpful? Yes
Kwanchai Quincy Y, Front Office Manager at InterContinental Bangkok, responded to this review

Dear Guest, Thank you for submitting a wonderful comment of your experience in our Hotel especial our Hotel Location were exceed your expectations We are truly happy and appreciated to know that, we have succeeded in creating a memorable experience for you to have a great stayed with from your last visited here at InterContinental Bangkok. Thank you once again... More 

Ho Chi Minh City, Vietnam
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

I must confess this is my third stay at the ICBangkok and I can't imagine a better experience. From the grand lobby to the beautiful pool side view from the 37th floor, this hotel represents style and elegance in travel. Add to this a top notch and attentive staff and you are assured of an unforgettable stay. Bottom line: This... More 

Was this review helpful? Yes
Kwanchai Quincy Y, Front Office Manager at InterContinental Bangkok, responded to this review

Dear Guest, Thank you for submitting a wonderful comment of your experience in our Hotel especial our Hotel Location and hospitalities service exceed your expectations by our team member. We are truly happy and appreciated to know that, we have succeeded in creating a memorable experience for you to have a fantastic time during your visited here at InterContinental Bangkok.... More 

Hotel Review Summarization

What travelers say

  • Club lounge(27)
  • Very good(14)
  • Great location(10)
  • Very clean(7)
  • Rooms are spacious(5)
  • Central world(5)
  • Breakfast buffet(4)
  • Chit Lom(4)
  • Hotel staff(4)
  • Best hotel(3)
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