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InterContinental Bangkok

#12 of 771 Hotels in Bangkok
Certificate of Excellence
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973 Ploenchit Road | Lumphini, Pathum Wan, Bangkok 10330, Thailand
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InterContinental Bangkok
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InterContinental Bangkok
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2,056 reviews from our community

Traveler rating
    1,498
    432
    79
    29
    18
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348
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546
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (422)
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Basel, Switzerland
Contributor
18 reviews 18 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

I just spent 8 nights with this hotel and I was amazed by its service from the moment I check in til check out! The Hotel Reception was friendly cheerful and very helpful in patiently answer all my questions and the everytime when I called the "instant service", they will address me in my name which I believe they are... More 

Was this review helpful? Yes 1
Bangkok, Thailand
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Yesterday, I had both lunch and dinner at the Inter-Continental Bangkok. I had a very satisfactory ladies lunch at the coffee shop, Expresso with my Hong Kong friends. There were 8 of us. With my reservation, Khun Ducky, the supervisor suggested us a round table which provided us great privacy for our working lunch. We were busy with our board... More 

Was this review helpful? Yes
Kwanchai Quincy Y, Front Office Manager at InterContinental Bangkok, responded to this review

Dear Guest, Thank you very much for your beautiful comment on our hotel facilities, location and especially our Hospitality service provide by our team member at our Food and Beverage outlet and their name has been mentioned from your experience last visited with us. It is always wonderful to learn that we provided our guests with an enjoyable stay they... More 

Singapore, Singapore
Top Contributor
63 reviews 63 reviews
11 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

You can't beat the feeling of coming back to a place and having the people at the front desk remember you just upon seeing your face again. There's a high chance you'll find they'll remember you here. Despite having last visited more than 6 months prior, the lady at the front desk immediately recognized me and recalled my previous check... More 

Was this review helpful? Yes 1
Kwanchai Quincy Y, Front Office Manager at InterContinental Bangkok, responded to this review

Dear Guest, Thank you for submitting a wonderful comment of your experience in our Hotel especial our Hotel Location and hospitalities service exceed your expectations by our Front Desk team member. We are truly happy and appreciated to know that, we have succeeded in creating a memorable experience for you to have a fantastic time during your visited here at... More 

Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Dear ICBKK, I haven written quite a few times on my blog about my stays here and it has always impressed me. As I'm writing this in the Club lounge on the 37th floor, I am still impress with the whole service and my stay. Staying in room 3221 (18th Apr - 20th Apr), it's my first time staying in... More 

Was this review helpful? Yes
Kwanchai Quincy Y, Front Office Manager at InterContinental Bangkok, responded to this review

Dear Guest, Thank you very much for your kind comment about our hotel facilities, location and service by our staff. We are glad you had a wonderful experience. Your fine compliments to our hospitalities upon arrived are really appreciate and will share with our staff member It is most rewarding to learn that our hotel facilities and hospitalities meet your... More 

Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Visited Bangkok last week for Songkran. Although I was staying at the Holiday Inn Bangkok, I went to InterContinental Bangkok to see if Tawaree (Jam) from the concierge was working as I had some questions about my trip. She never fails to recommend good places to visit when in Bangkok. Anywhere from a good massage to a good tailor to... More 

Was this review helpful? Yes
Kwanchai Quincy Y, Front Office Manager at InterContinental Bangkok, responded to this review

Dear Guest, Thank you very much for your beautiful comment on our hotel facilities, location and especially our Hospitality service provide by our team member and her name has been mentioned from your experience last visited with us. It is always wonderful to learn that we provided our guests with an enjoyable stay they will never forget. Your comments on... More 

manila, Philippines
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

When I arrived in the hotel, I mentioned that someone attended to me around 3 years ago when I had an airconditioning problem in the room. They found that person, Chutima, who made sure I don't have the same problem during my stay this time. She personally went to the room and checked everything to make sure it was perfect... More 

Was this review helpful? Yes 1
Kwanchai Quincy Y, Front Office Manager at InterContinental Bangkok, responded to this review

Dear Guest, Thank you very much for your beautiful comment on our hotel facilities, location and especially our Hospitality service provide by our team member and her name has been mentioned from your experience last visited with us. It is always wonderful to learn that we provided our guests with an enjoyable stay they will never forget. Your comments on... More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this hotel twice in the past one year and each time, the service was wonderful! Rooms are spacious and lovely and I enjoyed the breakfast buffet too (loved the fresh coconut). It's central location within short walk to shopping centres (Central World, Siam Paragon, MBK, etc) is perfect if you like to do some shopping there! Will definitely... More 

Was this review helpful? Yes
Kwanchai Quincy Y, Front Office Manager at InterContinental Bangkok, responded to this review

Dear Guest, Thank you for your nice review. We are glad you had a wonderful experience during staying with us. Your compliment on our hotel Food and Beverage has mentioned food qualities has mentioned. It really appreciated and we will be share with our team Once again, appreciated of your beautiful comment and we look forward to welcoming you back... More 

Singapore
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

It was lovely to be returning to Intercontinental Bangkok, and more so, as it was one of the peak hotel period- Songkran! A week prior to our arrival, Intercontinental Bangkok' lobby managers sent a pre-welcome email to enquire on any special requests. And upon arrival, we were very pleased to have all our requests kindly acceded to. We were especially... More 

Was this review helpful? Yes 1
Kwanchai Quincy Y, Front Office Manager at InterContinental Bangkok, responded to this review

Dear Guest, We would like to take this opportunity to thank you for your feedback and comments regarding your recent visit to our property. We are extremely delighted to see that you enjoyed and are happy with our facilities, hotel location and services provide by our team member. It is most rewarding to learn that our hospitality is appreciated by... More 

Perth, Australia
Top Contributor
53 reviews 53 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for two nights Sat & Sun as an IHG Ambassador in a premium corner room. Previous reports on location prove its accessabilty to amenities,however it is the service that sets the bar to complete a marvellous stay. Cannot mention any individuals to be unfare as the attitude is clearly present across the board. We have three more locations to... More 

Was this review helpful? Yes
Kwanchai Quincy Y, Front Office Manager at InterContinental Bangkok, responded to this review

Dear Guest, We would like to take this opportunity to thank you for your feedback and comments regarding your recent visit to our property. We are extremely delighted to see that you enjoyed and are happy with our facilities, hotel location and services provide by our team member. It is most rewarding to learn that our hospitality is appreciated by... More 

Hong Kong, null, Hong Kong
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Next to BTS station. Within walking distance to Central World, Central Embassy and Siam Paragon. The rooms are in good size but in a more conservative style. During the second day, the room is not clean up when I went back at 3:00 pm. After I called to the concierge, the hotel responded at once. The breakfast has a good... More 

Was this review helpful? Yes
Kwanchai Quincy Y, Front Office Manager at InterContinental Bangkok, responded to this review

Dear Guest, Thank you for your nice review. We are glad you had a wonderful experience during staying with us for taking the time to provide your feedback regarding our hotel. I am certainly disappointed that your stay was not all that it could have been. Please accept our sincere apology for the inconvenience from your comments not meet your... More 

Hotel Review Summarization

What travelers say

  • Club lounge(27)
  • Very good(14)
  • Great location(10)
  • Very clean(7)
  • Central world(5)
  • Rooms are spacious(5)
  • Hotel staff(4)
  • Chit Lom(4)
  • Breakfast buffet(4)
  • Best hotel(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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