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Holiday Inn Bangkok Silom

#163 of 778 Hotels in Bangkok
Certificate of Excellence
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981 Silom Road, Bangkok 10500, Thailand
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Holiday Inn Bangkok Silom
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1,411 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (248)
Date | Rating
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All months
Level Contributor
5 reviews
5 of 5 stars Reviewed yesterday NEW

The lobby is well maintained. The door man & concierge were excellent. Perhaps the hotel management wants to review the front office ladies while they have lost their smiles. We stayed in a huge room. It looked excellent, quiet and good view. The quality of breakfast was excellent as usual. Again... We saw less smiling waitresses. I wonder where the... More 

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Calicut
Level Contributor
7 reviews
4 of 5 stars Reviewed 6 days ago NEW

Friendly people. Enjoyed sumptuous breakfast. Easy to move about in the city. Lot of space in rooms and the lobby. Travel desk is helpful. There are good restaurants.It was altogether a pleasant experience.

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Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed in premium blue room on 22nd floor this time. Room was well maintained, clean and temperature perfect. Rooms in this tower are far better than the old tower. Laundry services are very good. The Brasserie serves decent breakfast which I have had in the past many times. Room Service staff were pleasant and quick to deliver and food was... More 

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Duty M, Manager at Holiday Inn Bangkok Silom, responded to this review

Dear Ajith N, Greetings from Holiday Inn Bangkok Silom. Thank you for staying with us and for taking the time to provide your feedback. I sincerely apologize for the inconvenience you have experienced with our wake up call services and please rest assured that we will look into this immediately. I wish I had the opportunity to discuss this with... More 

PERTH
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago

First impressions were very good. Exterior of hotel and the lobby are first rate. Once I got to the room things quickly changed. There is a damp carpet smell all through the corridor leading to the room and also inside the room. I did notice that there is two distinct towers to stay. I dare say I was in the... More 

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Duty M, Manager at Holiday Inn Bangkok Silom, responded to this review

Dear SCOTT G, Greeting from Holiday Inn Bangkok Silom. Thank you for your valuable feedback and for taking the time to write a comment of your experience with us. Firstly, please accept my sincerest apology for the inconvenience you experienced whilst staying with us. We, at Holiday Inn Bangkok Silom understand the importance of fulfilling our guest’s expectations and it... More 

Kolkata
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at Holiday Inn Silom for four nights in last week of May this year. It was just wonderful . We had a very enjoyable stay with the entire family there.The breakfast was awesome and the staff was very courteous. The hotel is well situated and would recommend it to any traveller. Good wishes to them. B K Nundee.

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Duty M, Manager at Holiday Inn Bangkok Silom, responded to this review

Dear NundeeBK, Greeting from Holiday Inn Bangkok Silom. Thank you for sharing your recent expenrience with us on Tripadvisor , we really appreciate your feedback regarding all aspects of our hotel especially the mentioning about our breakfast and courteous staff. It was a pleasure to have you with us and we are looking forward to welcoming you back to the... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

please put more item for veg in breakfast .during my stay i saw my indian broher and sister who had come for vacation but only two or 3 item for veg in food and many repeat item in bakery product. plese look into this matter thank you

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Duty M, Manager at Holiday Inn Bangkok Silom, responded to this review

Dear Manish G, Greetings from Holiday Inn Bangkok Silom. Thank you for staying with us and for taking the time to provide your feedback. In regards to your comments about the vegetarian food. Please rest assured that I have spoken to the Director of Food and Beverage and have made some amendments accordingly in regards to the selection of vegetarian... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I stay in Holiday Inn quite often due to work and the hotel being so centrally located helps me getting around easily. The hotel has two separate wings, the new and the old one.The new wing rooms are fantastic specially the ones on the higher floors with views. Room service is good but why stay in when there is so... More 

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Duty M, Manager at Holiday Inn Bangkok Silom, responded to this review

Dear Kavita t, Greetings from Holiday Inn Bangkok Silom. Thank you so much for the wonderful comments about our Hotel which you have shared with us. We really appreciate your positive feedback regarding our hotel facilities, food, restaurant and bar, staff service, and hotel location. I was delighted to read how much you enjoyed your stay with us. It was... More 

bath
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Good comfortable hotel , we stayed on two occasions : for three nights upon arriving to Thailand (we are get lucky to get upgrade to suite ) and on our return from Vietnam for another 3 nights in standard deluxe . Both rooms are with exception of the size a similarly design - simple , clean with the a new... More 

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Duty M, Manager at Holiday Inn Bangkok Silom, responded to this review

Dear 30tansh, Warmest greetings from the Holiday Inn Bangkok Silom. Thank you for taking the time to share your feedback with us. We were very pleased to learn that you had a wonderful stay with us recently and that you enjoyed the hotel's accommodation and guest rooms. It’s always a great pleasure reading a positive review from our valuable guest... More 

DELHI
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

k̄hxbkhuṇ kạb is Thai way of saying Thank you. That's what I want to say the hotel staff and management. It was a comfortable stay. However rooms need to be reworked. The most important change required is in toilet - the lighting system / location of lights is not scientific. Its hard to shave properly for a person like me... More 

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Duty M, Manager at Holiday Inn Bangkok Silom, responded to this review

Dear MANOJSARITA, Greetings from Holiday Inn Bangkok Silom. Thank you for staying with us and for taking the time to provide your feedback. I sincerely apologize for the inconvenience you have experienced and please rest assured that we will look into this immediately. I wish I had the opportunity to discuss this with you in person before you returned back... More 

Santa Cruz, California
1 review
1 of 5 stars Reviewed 3 weeks ago

They are under construction. The rooms reak of carpet glue at 9pm at night. The smell is so bad during the day it it will give you a headache. The noise from the construction is terrible. A hlrrible experience, i'll never stay here again.

Was this review helpful? Yes
Duty M, Manager at Holiday Inn Bangkok Silom, responded to this review

Dear Christine P, Greeting from Holiday Inn Bangkok Silom. Thank you for your valuable feedback and for taking the time to write a comment of your experience with us. Firstly, please accept my sincerest apology for the inconvenience you experienced whilst staying with us. We, at Holiday Inn Bangkok Silom understand the importance of fulfilling our guest’s expectations and it... More 

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