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The Phoenix Hotel Bangkok

3.0 of 5 88 Ladkrabang Soi 7, Ladkrabang Road | Ladkrabang, Bangkok 10520, Thailand
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The Phoenix Hotel Bangkok
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The Phoenix Hotel Bangkok
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152 reviews from our community

Traveler rating
    30
    74
    39
    8
    1
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16
53
42
7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
Top Contributor
51 reviews 51 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed at the Phoenix as an overnight stopover. The hotel is 15 mins from the airport, they have a shuttle and are experienced in running back and forward. The staff are nice, the breakfast was limited but not too bad and the rooms.....well you get what you pay for. It was ok for the night but very tired, and few... More

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Redland Bay, Queensland, Australia
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had a family room which was very big with a rather cool bathroom. Helpful desk staff and porters (no lift). We were only overnight en route to Phuket, but were collected and dropped to the airport, very handy! We travelled into the city for dinner...the taxis were reluctant to oblige and we had to pay extra for the rather... More

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Dronfield, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Good cheap room with some nice mod cons. Room was a bit dirty but you get what you pay for. Handy to have 7-11 near by even if it will not serve alcohol before 5pm. Try the restaurant opposite side to 7-11 which is open only for lunch. Pork and Duck with rice 50 BAHT. FANTASTIC. Other Hawker stalls in... More

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2 reviews
5 of 5 stars Reviewed 3 weeks ago

Stayed here for 2 nights during my transit to Phuket. The hotel is very well located just behind the mainroad and 7-11 is within walking distance. Free pick-up and drop-off at the airport was very convenience. They even dropped us off at the airport link station to get into town. Staff were really professional and friendly with prompt service. Booked... More

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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 3, 2014

Room is not like the picture. I could smell dust and found a lot of hair on the floor. The shower was broken. The service and the staff is very good. The knock our door to helped us carry the luggage when we check out and took us to the airport. There is no elevator, if you have a big... More

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Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review

Thank you for dedicated your time sharing your feedback on your recent stay with us. Please accept my apologies on the cleanliness in your room. It seems that we have failed on our standard of cleanliness. Our housekeeping mates were on warning and head of housekeeping mate will be strictly check every guest room to bring the truth of our... More

Paris, France
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 30, 2014 via mobile

Hotel very well located, close to the airport with a free shuttle service. Close to metro to be in downtown very quickly. The service is really helpful and nice to customers. Price are cheap and rooms are ok. I will come back

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Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review

Dear Guest, Thank you very much for your feedback during your stay with us. I am really glad that your stay was delightful. I will share your compliment to our team to encourage them for our better service quality. Hope to welcome you back again with us soon. Sincerely, Nattakan C. More

Kyoto, Japan
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 29, 2014

I was really pleased with this little hotel. The hotel and the rooms themselves are nicely designed - very cute! The shuttle service was reliable and fast - just 10 minutes. The people at the desk were also very nice. I had sprained my ankle earlier in the day and upon arriving they upgraded me to a deluxe room on... More

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Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review

Dear Guest, I am really please to read your positive feedback regarding to your stay with us. Thank you very much for sharing your experience with us. I am glad to hear that your stay was pleasant. I will share your compliment to our front-desk staff. I am sorry for our restaurant staff as their English is limited but the... More

Singapore, Singapore
Top Contributor
63 reviews 63 reviews
43 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed August 29, 2014

I book this hotel because it was cheap and close to the airport. So I got all what I asked for. There was a free transfer to the airport which is a 5 minutes ride a 5 o'clock in the morning ! It was too early to take the breakfast so I can't tell about it but there is a... More

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Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review

Dear Guest, Thank you for your feedback during your stay with us at The Phoenix Hotel Bangkok. I am really glad that your stay was joyful and shuttle bus was served your need. I really hope to welcome you again in the near future. Best regards, Nattakan C. More

Auckland Region, New Zealand
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 18, 2014

We could either spend $238 on room near the airport or $38 at the phoenix. We went with the $38 and were more than impressed. This included breakfast, a large room with a walk in shower and a shuttle to the airport. Staff were friendly and took our bags to our room. We used the café for an evening meal... More

Was this review helpful? Yes
Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review

Dear Guest, Thank you for your time sharing your feedback regarding your recent stay with us. I am really glad that your stay was pleasant and joyful. I really hope to welcome you back again with us in the near future. Best regards, Nattakan C. More

Northampton
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 17, 2014

We stayed here one night close to the airport as we were travelling elsewhere. Negatives ... We emailed them to arrange airport pick up. Nobody was there. Especially when there email states they have somebody at the airport 24/7!! We had to ring them for a pick up!! The hotel room was okay the shower was close to the toilet... More

Was this review helpful? Yes
Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review

Dear Guest, Thank you for sharing your experience during your stay with us. I will share your note to our maintenance team will investigate all the guest room to make sure that all rooms are well-maintained Also, the corrective english training program will be given to our new staff at our restaurant. Thank you once again for your feedback and... More

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Additional Information about The Phoenix Hotel Bangkok

Address: 88 Ladkrabang Soi 7, Ladkrabang Road | Ladkrabang, Bangkok 10520, Thailand
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Phoenix Hotel Bangkok 3*
Number of rooms: 67
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