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The Phoenix Hotel Bangkok

88 Ladkrabang Soi 7, Ladkrabang Road | Ladkrabang, Bangkok 10520, Thailand
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The Phoenix Hotel Bangkok
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The Phoenix Hotel Bangkok
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250 Reviews from our TripAdvisor Community

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Traveler rating
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    118
    70
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10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Bucharest
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

It was ok for one night. The view from my window as a little bit creepy. But the room was clean and the transfer form and to airport was perfect. I booked a thai massage also which it was great after a long flight.

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Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel is clean and nice. It is 5-10 minutes from the airport. The hotel has a free shuttle to the S. airport which leaves every hour. Not sure if you can arrange for it to pick you up from the airport. If you need a place to stay the night before your flight, I would highly recommend here.

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Kuala Lumpur, Malaysia
Level Contributor
54 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago

What you see is what you get with the Phoenix Hotel. It is ideal for those on a transit in Bangkok. We had accidentally made a mistake with our booking (wrong month) but the staff were extremely accommodating and allowed a change at no extra charge. The staff were also friendly and so very helpful. We spent 7 hours in... More 

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Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

A little off the beaten path but very clean and inexpensive. Staff was very helpful from the beginning to end. Girl at the front desk spoke both Thai and English. The airport shuttle runs hourly but be advised that they have 12 noon listed as 12:00 a.m. and midnight as 12:00 p.m. All others were correct. Beer available for purchase... More 

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California
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were in BKK for 24 hours on June 24th on our way to Phuket, we had a nice stay at the Phoenix. We looked for the hotel rep at the arrivals hall (2nd floor) gate 4. The rep called the hotel for the shuttle, which came to pick us up within 10 minutes. The drive to the hotel took... More 

Was this review helpful? Yes 3
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here the first night of our honeymoon on a long layover. Nice clean rooms and good free breakfast. The hotel staff was excellent. The shuttle to the airport was right on time. They put little heart cakes in our fridge to celebrate the honeymoon.

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Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review

Dear Mr. Deegan, Greeting from The Phoenix Hotel Bangkok and thank you so much for your time sharing your feedback during your recent stay with us. I am really glad that your stay was pleasant. I really hope you have a sweet honeymoon trip in Thailand. Look forward to welcome you back with us in the near future. Best wishes,... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

It is close to the airport and runs 24hrs shuttle bus service from the airport to Hotel. It was very useful for whom arrives at late night. The room was clean and the reception members are kind. If you ask for the massage, the reception staff make a reservation and take you to the shop. I also used the room... More 

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Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review

Dear Guest, Greeting from The Phoenix Hotel and thank you for your feedback on your recent stay with us. I am so delightful to read your positive review and glad that your stay was pleasant. I've worked really hard to achieve the guest comfort or even go beyond. I am please that our service fulfill your need of transit. Look... More 

chennai
Level Contributor
41 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Had basic facilities but very tidy. Room was old but clean. Pocket friendly airport hotel for a night's stay if you are waiting to catch a flight. I just had few hours of lay over before I could catch my midnight flight. Internet speed was good , I could finish my works quickly.

Was this review helpful? Yes
Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review

Dear Guest, Greeting from The Phoenix Hotel Bangkok and thank you for your time sharing your feedback during your recent stay with us. I am really glad that our service and facilities achieved your need. I hope to welcoming you back to stay with us in the near future. Sincerely, Nattakan C,. General Manager More 

Carlow, Ireland
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed here last week for one night between long haul flights. Their airport shuttle is good. The hotel is on a lane off a main road about 10 minutes drive from the airport. The room was spacious, clean and had complimentary water and tea/ coffee. Bathroom was clean. WiFi was good. I didn't eat in the hotel. The return... More 

Was this review helpful? Yes
Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review

Dear Guest, Greeting from The Phoenix Hotel Bangkok and thank you for your time sharing your experience regarding to your stay with us. I am glad that your stay was pleasant. The guest comfort is our top priority to achieve. I hope to welcome you again soon in the near future. Best regards, Nattakan C. General Manager More 

New Delhi, India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

19 june i was stay in this hotel its have transffer facility good staff its near swarnbhumi airport .good hotel all reception staff have care tourist i was stay also their 3 times i like stay their but its have have not vegitarian food so its problem for vegitarians people

Was this review helpful? Yes
Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review

Dear Guest, Greeting from The Phoenix Hotel Bangkok and thank you very much for sharing your experience during your recent stay with us. I will pass your compliment to our staffs. Your comment is mean a lot to us and it will even encourage us to even do better. I am quite surprise that our restaurant also have some vegetarian... More 

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