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All 754 Bangkok hotels

The Phoenix Hotel Bangkok

3.0 of 5 Hotel   |   88 Ladkrabang Soi 7, Ladkrabang Road | Ladkrabang, Bangkok 10520, Thailand
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The Phoenix Hotel Bangkok
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Ranked #264 of 754 hotels in Bangkok
A recent review
4 of 5 stars reviewed 1 week ago
Yute2014 Auckland Region, New Zealand
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145 people have reviewed this hotel

Traveler rating
    27
    75
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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English first
Auckland Region, New Zealand
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We could either spend $238 on room near the airport or $38 at the phoenix. We went with the $38 and were more than impressed. This included breakfast, a large room with a walk in shower and a shuttle to the airport. Staff were friendly and took our bags to our room. We used the café for an evening meal... More

Was this review helpful? Yes
Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review

Dear Guest, Thank you for your time sharing your feedback regarding your recent stay with us. I am really glad that your stay was pleasant and joyful. I really hope to welcome you back again with us in the near future. Best regards, Nattakan C. More

Northampton
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here one night close to the airport as we were travelling elsewhere. Negatives ... We emailed them to arrange airport pick up. Nobody was there. Especially when there email states they have somebody at the airport 24/7!! We had to ring them for a pick up!! The hotel room was okay the shower was close to the toilet... More

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durham
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

we stayed as a family for 3 days slept 2 nights . first at bkk airport there was no rep from the hotel with any clothing or board indicating he was from the phoenix hotel when we found him by asking many other reps from other hotels he was quit abrupt with us . saying ok sir go and wait... More

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Camberley, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed one night between flights, short wait for airport transfer, about 15 mins, transfer took about 10 mins. We stayed in a room in the new building which was spacious and clean, modern bathroom with lots of hot water. No noise at night and we slept well. Cafe downstairs served great food for evening meal and could adapt the... More

Was this review helpful? Yes
Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review

Dear Guest, On the behalf of the management team, I would like to thank you for your time sharing your experience during your recent stay with us. I am really glad that your stay was pleasant. As you mention for the breakfast menu, we will note and pass to our food & beverage to create some selection of vegan menu.... More

New York City, New York
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed July 23, 2014

An ok airport overnight hotel. I probably wouldn't stay here again - there are lots of options in the area for the same price. (Check out the Mariya). Also, the shuttle to the airport left 5 minutes ahead of schedule because their wall clock is ahead of official time. They were unapologetic and I had to take a taxi to... More

Was this review helpful? Yes
Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review

Dear Guest, Thank you very much for your feedback regarding to your recent stay with us. I've investigated your issue with our front staff about the shuttle bus service. We've asked the guests who already wait in the bus and the majority of the guests agreed to leave by then. So, our front-staff had to let's the bus gone. Please... More

Surat
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 21, 2014

The hotel is very close to the International airport in Bangkok and hence I selected the same. It was a last minute online booking. However, the room was extremely small with all kind of leakages in AC, bathroom etc. The price paid was cheap and hence couldn't complain much.

Was this review helpful? Yes
Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review

Dear Guest, Thank you for your sharing your feedback during your recent stay with us. After investigation with our team about your issue of leakage. We are terribly sorry for this. I already assigned to our maintenance team to carefully check and assure that all in-room amenities is on quality for the guest. I am really hope that if we... More

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed June 17, 2014

The hotel is conveniently located close to the airport. The rooms are clean, wifi is very fast, food is decent, receptionists are friendly. The area is a little dodgy, and there is not much to do or see nearby. I would recommend this hotel for one night while in transit.

Was this review helpful? Yes
Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review

Dear Guest, Thank you for your comment regarding to your stay with us. I am really please that you had a good time here. I will share your compliment to our staff to encourage them to even provide the better to our fellow guests. The hotel is located in the residential area where the neighborhood is quiet. But there is... More

Guangzhou, China
Top Contributor
83 reviews 83 reviews
26 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed June 14, 2014

Super quiet... only heard a plane once, and the noise was very quiet... I was outside. Paid USD 29 for deluxe room Very cheap Excellent AC. ROOM was big enough, very clean, bed was comfortable, and the cleanliness of the hotel was everywhere. Sheets, bathroom, hallway, etc. Hourly shuttle bus to the airport. Super quiet little street. Attentive English speaking... More

Was this review helpful? Yes
Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review

Dear Guest, Thank you for mush for your time sharing your experience regarding to your recent stay with us. I am very much appreciate your feedback and please to read that your stay was pleasant. Our head of housekeeping is monitoring on the hot shower system and will sort this out soon. We are listening every comments to improve our... More

Sydney, Australia
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed June 8, 2014

I only stayed here for around 5 hours, as I had a transit stopover. I think the free shuttle to and from is very useful. It is around 5-10 minutes drive. The pick up was pretty easy, after arrival and picking up the luggage, go to exit gate 4. There is a bunch of hotel staff there and you just... More

Was this review helpful? Yes
Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review

Dear Guest, Thank you very much for sharing your experience during your stay with us. I am really to read your positive review. Regarding to your comment on our water pressure, we just had reset our water system recently. I believe that the water pressure will be back to normal from now. If you have chance to travel through BKK... More

Bangkok, Thailand
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 1, 2014

This hotel is good if you have a transit flight. The location is close to the airport. It takes about 10-15 minutes from the airport to the hotel and also from the hotel to the airport. A convenient store (7/11) is just around the corner and without being overcharge. The room I selected was Deluxe room. This room is nicely... More

Was this review helpful? Yes
Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review

Dear Guest, Thank you your time sharing us your experience during your stay at The Phoenix Hotel Bangkok. I am really glad to know that your stay was pleasant and joyful. To maximize our guest comfort, we already assigned the job to our engineering team to monitoring air conditioning system and water pressure system. Recently, we have set up new... More

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Additional Information about The Phoenix Hotel Bangkok

Address: 88 Ladkrabang Soi 7, Ladkrabang Road | Ladkrabang, Bangkok 10520, Thailand
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Phoenix Hotel Bangkok 3*
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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style
#18 Best Value Hotel in Bangkok
Hotel Class
Official Description (provided by the hotel)
The Phoenix Hotel Bangkok (Suvarnabhumi airport) is ideally a place for stopover travellers who has connecting flight in Bangkok. The hotel just 10 mins aways from the airport by car. The hotel also offer free shuttle bus service from & to the airport 24 hours. Also, the hotel offers free shuttle bus to ARL train station nearby only 3 mins away by car. There are 3 rooms type available at our property and offer ensuite with shower, high speed internet, cable TV, parking.FYI : The meeting point for pick-up service is next to AOT counter between gate 3 & 4 (inside the hall) at the arrival hall on 2nd fl. (24 hours) ... more   less 
Number of rooms
67

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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