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The Phoenix Hotel Bangkok

88 Ladkrabang Soi 7, Ladkrabang Road | Ladkrabang, Bangkok 10520, Thailand
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The Phoenix Hotel Bangkok
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The Phoenix Hotel Bangkok
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229 reviews from our community

Traveler rating
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    62
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Buenos Aires, Argentina
Top Contributor
89 reviews 89 reviews
46 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 1 week ago

Phoenix airport hotel is in a great location very close to the airport. Good shuttle service to airport or train station every hour on the hour. This is an basic but comfortable hotel, no lifts but you get help with your bags, very clean and good value for money. It has a small cafe where you can have real coffee.... More 

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Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review

Dear Guest, Thank you very much for your kind compliment on your recent stay with us. I am really please that your stay was pleasant. Hope to have a chance to welcome you back with us soon. Best regards, Nattakan C. More 

1 review
4 of 5 stars Reviewed 1 week ago

We had a lovely stay here on our first night in Bangkok, just for overnight stop over. Pleasant room, lovely shuttle bus driver, and nice clean and comfy bed. Great after a long flight from Australia! Only downside for my husband was the air conditioner was noisy and woke him up a few times during the night. I slept through... More 

Was this review helpful? Yes
Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review

Dear Guest, Thank you for your feedback during your stay with us. I am really glad that your stay was pleasant. I am sorry to hear that your had some difficulty for the pick-up. We normally advise our guest to contact us before your arrival via e-mail at contact@phoenixhotelbangkok.com or urgently contact us at +66 2 737 1446 when you... More 

Edinburgh, United Kingdom
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean and spacious room. Quiet location. Very friendly and helpful staff. 15mins walk to the BTS station. Hourly free courtesy bus to/from airport. Superb café in the hotel. Couple of mins walk to the main road, convenience store and food stalls. Fast wifi and a few English TV channels. Not very good sound proofing, can be very noisy in the... More 

Was this review helpful? Yes
Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review

Dear Guest, Thank you very much for your time sharing your recent experience with us. I am really glad that your stay was delightful. I am sorry for your difficulty at the airport for pick-up service. We are always advice our guest to contact is through our e-mail: contact@phoenixhotelbangkok.com before their arrival to give the instruction where the meeting point.... More 

Greater Manchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

stayed here for 5 nights staff very friendly rooms very clean and well cleaned food also very good and good measures also very cheap ideal location for planespotters with access to the hotel roof 24hrs a day local shops just round the corner for drinks and snacks will defo be bak here again ecellant for photos off landing aircraft

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The wifi worked well enough but sometimes struggled to keep a signal. The AC was very weak but eventually cooled the room down. There was a lizard in our room and when I notified the front desk they said that they're fine and don't hurt anything... Doesn't mean I want to sleep with a lizard in my room. For one... More 

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Miami, FL
Top Contributor
72 reviews 72 reviews
55 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel for one night before I flew out of Bangkok. Compared to another hotel that I stayed at near the airport this hotel was great. The staff was friendly. They had complimentary shuttle. The hotel is also very near various bars and restaurants that can be reached by foot or a $2.00 taxi ride. The price... More 

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Ventura, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 20, 2015

We flew into Bangkok at 11 at night and didn't fly to Chiang Mai until 7 the next morning. We wanted a cheap place close by that was clean and had AC to shower and rest before our flight. We found it here at the Phoenix and would stay again given similar circumstances.

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 18, 2015

We chose this hotel because of it's close proximity to both the airport and Lat Krabang station. The hotel offers a free shuttle from/to the airport and to the satiation (note: it's just one way to the station, you'll need to make your own way back). We had to wait half an hour at the airport for the shuttle to... More 

Was this review helpful? Yes 2
Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review

Dear Guest, Thank you very much for your comment regarding to your recent stay with us. I am really sorry to hear that we kept you waiting at the airport a bit too long. The shuttle bus is normally take about 15 minutes to reach the airport. I've investigated with our driver and found that the shuttle bus just left... More 

Vancouver, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 9, 2015

This hotel has a free shuttle to the airport every hour, all day long, and it's only 10 minutes away from the airport. Bangkok traffic is horrific, so unless you stay near a MTR station, going to the airport by taxi is a dicey proposition. My room was clean and well-designed, and the bed was comfortable (although the comforter was... More 

Was this review helpful? Yes 1
Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review

Dear Guest, Thank you very much for your time sharing your feedback during your stay with us at The Phoenix Hotel Bangkok. I am really really glad that your stay was joyful. I've assigned to our head of housekeeping to focus on the room finishing with air freshener as we normally do as on usual basic. I will assure that... More 

Minneapolis, Minnesota
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 7, 2015

This hotel was very sweet. The rooms were cheap and clean, the staff was very nice, the location is not not ideal but if you have a connecting flight it's perfect. There are stairs to the rooms but our bell boy ran the bags up before we even reached our room which was appreciated after a 30 hour flight.

Was this review helpful? Yes
Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review

Dear Guest, I am really delightful to read your positive feedback regarding to your recent stay with us at The Phoenix Hotel Bangkok. I am glad that your stay was pleasant. The guest's comfort is our job and we will try our best. If you have any opportunity to transit in BKK, we are look forward to welcome you back... More 

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