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The Phoenix Hotel Bangkok

88 Ladkrabang Soi 7, Ladkrabang Road | Ladkrabang, Bangkok 10520, Thailand
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The Phoenix Hotel Bangkok
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The Phoenix Hotel Bangkok
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219 reviews from our community

Traveler rating
    43
    104
    59
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    1
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Miami, FL
Top Contributor
72 reviews 72 reviews
55 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel for one night before I flew out of Bangkok. Compared to another hotel that I stayed at near the airport this hotel was great. The staff was friendly. They had complimentary shuttle. The hotel is also very near various bars and restaurants that can be reached by foot or a $2.00 taxi ride. The price... More 

Was this review helpful? Yes
Ventura, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We flew into Bangkok at 11 at night and didn't fly to Chiang Mai until 7 the next morning. We wanted a cheap place close by that was clean and had AC to shower and rest before our flight. We found it here at the Phoenix and would stay again given similar circumstances.

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We chose this hotel because of it's close proximity to both the airport and Lat Krabang station. The hotel offers a free shuttle from/to the airport and to the satiation (note: it's just one way to the station, you'll need to make your own way back). We had to wait half an hour at the airport for the shuttle to... More 

Was this review helpful? Yes 1
Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review

Dear Guest, Thank you very much for your comment regarding to your recent stay with us. I am really sorry to hear that we kept you waiting at the airport a bit too long. The shuttle bus is normally take about 15 minutes to reach the airport. I've investigated with our driver and found that the shuttle bus just left... More 

Vancouver, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This hotel has a free shuttle to the airport every hour, all day long, and it's only 10 minutes away from the airport. Bangkok traffic is horrific, so unless you stay near a MTR station, going to the airport by taxi is a dicey proposition. My room was clean and well-designed, and the bed was comfortable (although the comforter was... More 

Was this review helpful? Yes 1
Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review

Dear Guest, Thank you very much for your time sharing your feedback during your stay with us at The Phoenix Hotel Bangkok. I am really really glad that your stay was joyful. I've assigned to our head of housekeeping to focus on the room finishing with air freshener as we normally do as on usual basic. I will assure that... More 

Minneapolis, Minnesota
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel was very sweet. The rooms were cheap and clean, the staff was very nice, the location is not not ideal but if you have a connecting flight it's perfect. There are stairs to the rooms but our bell boy ran the bags up before we even reached our room which was appreciated after a 30 hour flight.

Was this review helpful? Yes
Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review

Dear Guest, I am really delightful to read your positive feedback regarding to your recent stay with us at The Phoenix Hotel Bangkok. I am glad that your stay was pleasant. The guest's comfort is our job and we will try our best. If you have any opportunity to transit in BKK, we are look forward to welcome you back... More 

Senior Contributor
39 reviews 39 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed there for one night. Really close to the airport. Good, clean but basic little place. Internet was good and staff friendly. They offer free airport pickup which is always good. Best was the little restaurant, great little place and food was delicious. Will defo stay there again.

Was this review helpful? Yes
Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review

Dear Guest, Thank you every much for your time sharing your feedback during your recent stay with us at The Phoenix Hotel Bangkok. I am really glad that your stay was pleasant. I will share your compliment to our F&B team. Look forward to welcome you again soon. Best regards, Nattakan C. More 

Pretoria, South Africa
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Phoenix hotel is a great choice if you want to be near the airport in Bangkok. The staff is extremely friendly, the free shuttle to and from the airport is great. Nice clean rooms with aircon and bar fridge. And above all, the rates is backpacker rates.

Was this review helpful? Yes
Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review

Dear Guest, I am really appreciated your time sharing your comment on your recent stay with us. I glad that your stay was pleasant. I will share your compliment to our staff that will encourage us to even do better. Look forward to welcome you back with us. Best wishes, Nattakan C. More 

Gosford, Australia
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Picked this hotel for proximity to airport and free shuttle. There was initially confusion on pickup location. Took 3 phone calls to rectify. Hotel IS near the airport and the night I was there the flight path was very close. Don't know if this is always the case. Hotel is clean my room had a recently renovated bathroom with a... More 

Was this review helpful? Yes
Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review

Dear Guest, Thank you very much for your comment regarding to your recent stay with us at The Phoenix Hotel Bangkok. I am really appreciate your comment. I am really sorry for your inconvenience during the pick-up service from the airport. I am really glad to hear that your stay was pleasant. I will assure that your next visit will... More 

Contributor
15 reviews 15 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

we came here at 11pm looking for a place to stay before leaving for the hotel next morning at 6am. the room was basic with two beds, a shower, tv, ac. only 900 baht for two of us. not a bad deal. wasn't given a wifi password but there might have been wifi. free shuttle that leaves to airport every... More 

Was this review helpful? Yes
Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review

Dear Guest, Thank you for your comment during your stay with us at The Phoenix Hotel bangkok. Your comment will help us to improve our service. The wifi password would be given during your check-in by our front-staff. Also, we put it on the back of the room's key. If you have a chance to transit in Bangkok again, please... More 

Subang Jaya, Malaysia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is my first time to Bangkok, Thailand to celebrate my birthday together with my partner. The management from this hotel did an extra miles by providing a birthday cake for me due to my birthday and already placed it in the hotel room for me upon check in. Besides that, the arrangement before and during our stay are totally... More 

Was this review helpful? Yes 1
Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review

Dear Guest, I am really appreciated your time sharing your experience regarding to your recent stay with us. Your comment was really joyful to read and glad that your stay was pleasant. I will pass you compliment to our staffs to encourage them for even better service. As you comment on the PC station, I will pass to our IT... More 

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