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Grande Centre Point Hotel Terminal 21

#105 of 771 Hotels in Bangkok
Certificate of Excellence
2,88 Sukhumvit Soi 19 (Wattana), Sukhumvit Rd | Khlongtoei Nua, Bangkok 10110, Thailand
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Grande Centre Point Hotel Terminal 21
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Grande Centre Point Hotel Terminal 21
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1,084 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed in this hotel for three nights from 16 Apr to 19 Apr. It depends on what do you ask from this hotel because there are pros and cos. Pros: location is superb, this hotel is connected to the Terminal 21 shopping centre which gains direct access to Asoke sky train station. There is a big... More 

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GCPTerminal21, Manager at Grande Centre Point Hotel Terminal 21, responded to this review

Dear our valued guest, First of all , we would like to thank you for choosing to stay with us and it is beyond our duty to serve our guest to have their most enjoyable stay. We thank you for your kind comment and attention. And with our utmost effort, we strive our best to accommodate all guests at their... More 

Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Wonderful location. The hotel is next to (and attached to) Terminal 21, a great shopping mall, and 5 minutes walk to the skytrain (BTS). Getting around to other places in Bangkok was so easy and convenient. My friend and I booked a superior room, but when we got to the hotel, we were informed that they had upgraded us to... More 

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GCPTerminal21, Manager at Grande Centre Point Hotel Terminal 21, responded to this review

Dear pur valued guest , Traveller26dec Thank you very much for your sharing experience and we appreciate your choosing to stay with us. We thank you kindly for your support and comment and so glad to hear a fine stay. We hope that we will have an opportunity once again to serve you for the next visit in the near... More 

Chittagong City, Bangladesh
Top Contributor
55 reviews 55 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

They are getting better and best day by day. From my time to time visit every quarter or half yearly i stay in this hotel. IT seems they are improving and also they are getting better day by day.They are the best hotel i ever stayed in bangkok and i keep coming back to them for there service is too... More 

Was this review helpful? Yes
GCPTerminal21, Manager at Grande Centre Point Hotel Terminal 21, responded to this review

Dear Mr. Iqchy Warmest Greeting from the management! We would like to take this opportunity to thank you sincerely for your kind support and comment. It is certainly our pleasure to hear your pleasant stay with us at Grande Centre Point Hotel Terminal 21 Bangkok. According to the IT WIFI system , our system has been upgrade with faster and... More 

Brisbane, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is in a great location with Terminal 21 shopping centre downstairs and next to Asok BTS station The staff are friendly and helpful, the rooms are spacious and in excellent condition, we also found the breakfast buffet very good with a wide range on offer. The pool is a must see, beautifully landscaped with great views of Bangkok... More 

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GCPTerminal21, Manager at Grande Centre Point Hotel Terminal 21, responded to this review

Dear Mr. Jason M On the behlaf of team, we thank you very much for your visit and truely appreciate your kind comment and of course we appreciated very much your complement to our staff and also the location which is easy steps connected to the public transportation, and especially our infinity pool. It is always recognition among our visitors.... More 

Hong Kong, China
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I'm usually more of a boutique hotel type rather than a large, chain hotel but I definitely enjoyed my stay here. I'd say 99% of things went smoothly and in general it made for an easy and relaxed time - checked us in early, brought bags very quickly to the room, everything was very clean, nice big windows and sunny... More 

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GCPTerminal21, Manager at Grande Centre Point Hotel Terminal 21, responded to this review

Dear our valued guest , Ms. Meghan Thank you for your visit and chose to stay with us. Per your comment, it is truely appreciated. However , fron the negative point we learn , we are actively investigating the incidents. We sincerely apologize for the inconvenience that may have caused to you. And please be ensured that the further step... More 

Freiburg
Contributor
18 reviews 18 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

At first, I did not even get to stay in this hotel because of issues with their booking site and the front desk. But from the beginning: I booked a room through their own website, I entered all information including credit card number for guarantee of reservation, confirmed my reservation and got a confirmation number shown of the screen. After... More 

Was this review helpful? Yes 2
GCPTerminal21, Manager at Grande Centre Point Hotel Terminal 21, responded to this review

Dear our valued guest , Freiburger09 Warmest Greetings from Grande Centre Point Terminal 21! Thank you very much for taking your value time to bringing the matter up to attention and provide us your feedback about the hotel booking. I am most sorry to learn of the shortcoming you experienced with the hotel booking engine, staff response service provided. It’s... More 

Manila, Philippines
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our Hotel was great. Our room was a very good size with a refridgerator , microwave, also a good size bathroom. Also the Hotel is connected to the Shopping Mall and The Skytrain Station The Hotel is in a good location next to The Sky Train Station and the MRT Subway Station. Going around Bangkok is better by train as... More 

Was this review helpful? Yes
GCPTerminal21, Manager at Grande Centre Point Hotel Terminal 21, responded to this review

Dear Mr. Peter Thank you very much for your sharing experience and we appreciate your choosing to stay with us. We thank you kindly for your support and comment. Our hotel is situated just next to the shopping Centre. It is just a step to the BTS and MRT, very convenience of public transportation which will be a good match... More 

Philadelphia, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have stayed at luxury hotels in Bangkok, but on this trip, we chose to stay at the Grande Centre Point Terminal 21. It is literally attached to the Terminal 21 shopping mall and you can walk through to it from the hotel. The entrance to the hotel is completely separate from the shopping center. We booked the Deluxe Premium... More 

Was this review helpful? Yes
GCPTerminal21, Manager at Grande Centre Point Hotel Terminal 21, responded to this review

Dear our value guest, We appreciated your kind comment and it is certainly our pleasure to hear your pleasant stay with us at Grande Centre Point Terminal 21. We are glad to hear you had a good time stying with us. It is certainly our team commitment to serve all guest at our best. If there is anything we can... More 

Monaco-Ville, Monaco
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We have been going to this hotel for 3 years in a row now. This year the pool was invaded by noisy misbehaving kids. Nobody likes noisy kids but the parents themselves. Just a warning if you're sensitive to noise at the pool, this is not the hotel for you. Other than that we like the hotel. Friendly staff, nice... More 

Was this review helpful? Yes 2
GCPTerminal21, Manager at Grande Centre Point Hotel Terminal 21, responded to this review

Dear our valued guest, Warmest Greeting from the management! We would like to take this opportunity to thank you sincerely for your kind support and comment. According to the inconvenince at the pool , we apologize for the distubance that might have caused. In case of you find any inconvenince during your stay , please feel free to contact us... More 

Hong Kong, China
Top Contributor
70 reviews 70 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed March 21, 2015

a group of 11 including toddler & elderly for our stay. a lot of communication with the hotel before our trip on van booking & information on wheelchair etc., every-time we got very good & prompt response from them. all staff are polite, friendly & helpful. we requested to change a room as it is a bit small for a... More 

Was this review helpful? Yes
GCPTerminal21, Manager at Grande Centre Point Hotel Terminal 21, responded to this review

Dear our valued guest, Warmest Greeting from the management! We would like to take this opportunity to thank you sincerely for your kind support and comment. It is certainly our pleasure to hear your pleasant stay with us at Grande Centre Point Hotel Terminal 21 Bangkok. Your kind comment is like a reward for our team . We wish to... More 

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