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Grand Alpine

3.0 of 5
Hotel website
88/15-18 Phetchaburi Rd. Phayathai Ratchathewi, Bangkok 10400, Thailand
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Ranked #272 of 464 Bangkok B&B and Inns
A recent review
4 of 5 stars reviewed 6 days ago
Dev1234h Kozhikode, India
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129 reviews from our community

Traveler rating
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    37
    28
    28
    21
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27
40
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11
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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  • All months
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    (35)
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Kozhikode, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is bit hard to find but is a good value hotel. Rooms are nice and clean. The staff are not that courteous. The WiFi is free and good. The lobby and frontage is congested. Breakfast is good with a nice spread of items. The location is close to Indra market and other night shopping streets. There are so... More 

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Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Front Office staff were so rude... Room Service was worst like anything... We were not sure whether they are hotel staff are part time workers... Couldn't even speak single word of english... We had to keep call again and again for room service and restaurant just to order a Mineral Water.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I stayed there from 28 - 31 Mar 2015 in the new wings. Ideal location for shopping and great food, all within walking distance. Staff were polite and try their best. Breakfast is fine. Will be good if they could change the menu everyday. Was eating the same dishes for 3 days. Some areas for improvement are: 1. Lack of... More 

Was this review helpful? Yes 1
TamPinnark, Manager at Grand Alpine, responded to this review

Dear Samantha C, Greetings from Grand Alpine Hotel! Thank you for making us part of your travel to Bangkok and for sharing a favorable review of us. It is of great pleasure to know that you had enjoyed your 4 days stay with us. Our location is one of our top features since we are situated at the heart of... More 

1 review
3 of 5 stars Reviewed 3 weeks ago

this hotel has the most perfect location. visited Bangkok for my little shop and found almost everything I need. very close to retail stores and food shops which opens 24/7. rooms are quite small but just okay for me. don't expect for nice views and luxury hotel facilities though. breakfast is just right to live within a day. free Wi-Fi... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Haunted For sure. Does not harm but doesn't let u sleep or be alone. staff,food and other services are up to the mark. stayed here thrice just ignoreing previous experience ..But it same or even worSt at times.

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

this hotel is by far too different from internet. don't be fooled. overall appearance is mediocre. rooms are sleazy and smelled mouldy. staff need training very rude. more like an inn or local lodging, why call it hotel? food horrible and kitchen looked dirty. can hear rats running in the ceiling. dirty laundry piled in reception area. location pretty good... More 

Was this review helpful? Yes 2
TamPinnark, Manager at Grand Alpine, responded to this review

Dear Khun Richard G, In behalf of Grand Alpine Hotel management please accept my appreciation for staying with us and for sharing your impressions here at TripAdvisor. I am truly saddened to know of your unfortunate experience and discomforts during your stay. Hence, please know that your remarks will rightfully taken for us to make the necessary changes. We truly... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel is near to Indra shopping Mall, Lots of Indian restaurant available near to hotel. hotel room are clean with basic facilities. No laundry facility for a one week stayer. At morning western breakfast available in their restaurant....

Was this review helpful? Yes 3
TamPinnark, Manager at Grand Alpine, responded to this review

Dear Dhavaltanthi, Greetings from Grand Alpine Hotel! Thank you for taking time to post a review of us here in TripAdvisor. I am glad to know that our rooms has somehow suited your preference in terms of cleanliness. Rest assured that we are on the process of improving our system through considering adding new facilities such as laundry service to... More 

Singapore
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 21, 2015

Service of staffs was friendly, room was clean Good Wifi Coverage. Breakfast was .. I should say every person have different taste bud. The Free Tuk-tuk vehicle is forever need to go for "servcing" However, Location is not bad if you know the area well enough, however, it is still far from BTS. Good food stalls are nearby.

Was this review helpful? Yes 2
TamPinnark, Manager at Grand Alpine, responded to this review

Dear Kelvin797, Greetings from Grand Alpine Hotel! Thank you for staying with us as well as taking time to post your review. It is my joy to know that you had found our services fastidious like the staffs and Wi-Fi coverage. I am also proud to say that our location is very advantageous for travelers like you since most of... More 

Contributor
20 reviews 20 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 18, 2015

We liked the location of the hotel: near an Airport Rail Link station and not far from Siam. Also lots of markets in the area, always busy, lots of excellent street food. The staff in the hotel were really friendly. There was good wifi coverage in the room. They have computers in the lobby, but we didn't get far with... More 

Was this review helpful? Yes 1
TamPinnark, Manager at Grand Alpine, responded to this review

Dear Andrea V, Greetings from Grand Alpine Hotel! Thank you for sharing your wonderful comments of us. It is very overwhelming to know that you enjoyed the entirety of your stay and you had appreciated our services as well as the setting of our hotel. Remarks like these would greatly inspire us to work harder as guests' satisfaction is one... More 

Senior Contributor
25 reviews 25 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 17, 2015

I stayed on this hotel for 2 nights but it service was very poor. Rooms are not clean and bathroom are also not much good. I traveled with couple of my friends and we put the booking same day and they also face many problem. Hotel in situated in corner of a street very difficult to go there by vehicle.

Was this review helpful? Yes 2
TamPinnark, Manager at Grand Alpine, responded to this review

Dear Nemenka S, Greetings from Grand Alpine Hotel! Thank you for considering us to be part of your travel to Bangkok. I truly appreciated your feedback as it will help us delineate our deficiencies and aids us in finding ways on how to improve our services for your satisfaction. I would like to personally apologize for all the inconvenience you... More 

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