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Novotel Bangkok Platinum Pratunam

4.0 of 5 220 Petchaburi Road, Bangkok 10400, Thailand
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Certificate of Excellence 2014
Novotel Bangkok Platinum Pratunam
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Novotel Bangkok Platinum Pratunam
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1,370 reviews from our community

Traveler rating
    580
    626
    128
    23
    13
See reviews for
390
379
68
125
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (215)
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There are newer reviews for Novotel Bangkok Platinum Pratunam
See the most recent reviews
Singapore, Singapore
1 review
4 of 5 stars Reviewed November 5, 2013

Its our first time staying in Novotel Platinum, we received a warm welcome from the concierge and check in staff. Checking in was flawless and they even offer to give us an extra bed for my children as we are a family of 2 adults and 2 kids, big thumb up for that as we sleep comfortably during our 3... More

Was this review helpful? Yes
Novotel_Platinum, Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Dear valued guest, Thank you for choosing Novotel Bangkok Platinum together with your family on your most recent trip to Bangkok. I was very pleased to read your experience and to find that you had a memorable time. Iam especially happy to see that the hospitality at our hotel made your stay such a wonderful one. nce again, thank you... More

Sacramento, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 5, 2013

Great location, polite, attentive staff, clean rooms, good breakfast. Minuses are some noise coming from Thai rock band (sounds like ACDC) playing at Central, but hotel moved us to the other side. Other minus is hotel could not extend discounted rate for an additional night, so we changed hotels the next day.

Was this review helpful? Yes
Novotel_Platinum, Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Dear valued guest, We thank you for having taken the time to share your views of your recent stay at Novotel Bangkok Platinum Hotel and are pleased to hear that you have not only enjoyed our location, good breakfast, lean rooms and the friendliness of our staff. Your praise will serve to motivate all of us further as we strive... More

Puchong, Malaysia
1 review
5 of 5 stars Reviewed November 4, 2013

This is going to be a lengthy one. First of all, the location of Novotel Platinum is directly above Platinum Fashion Mall. Central World shopping mall, Siam Paragon shopping mall and Big C are just 5 minutes away if you are walking. Erawan shrine (4 faced Buddha) is about 10 minutes away. There are night markets all around the area... More

Was this review helpful? Yes
Novotel_Platinum, Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Dear Valued Guest, Warm greetings and thank you for having chosen Novotel Bangkok Platinum Hotel on your recent visit. We also thank you for having taken the time to share your positive review about us. Congratulations to your engagement and Iam more than happy that our team could assist you in surprising your fiancée. I hope to congratulate you personally... More

Bangkok, Thailand
1 review
5 of 5 stars Reviewed November 3, 2013

If you like shopping, please stay this hotel. It is convenience, location is good. Hotel staff is friendly and smile. Around this hotel you can find big shopping center as central world, Siam Paragon, also you can try local food.

Was this review helpful? Yes
Novotel_Platinum, Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Dear valued guest, Thank you for staying with us and sharing your great experience on Trip Advisor. I have read your posting and nothing makes us at Novotel Bangkok Platinum happier than to learn that you enjoyed your stay with us. Your comments about our service and the location are well noted and will be shared with the team. Thank... More

Singapore, Singapore
1 review
4 of 5 stars Reviewed November 3, 2013

Excellent Service & hospitality from Novotel staff. This is my 1st time staying in Novotel & will recommend friends who wish to shop @ platinum Mall to stay here. One & only negative point is the BTS station is @ least 15 mins slow walk to Chit Lom..

Was this review helpful? Yes
Novotel_Platinum, Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Dear valued guest, Thank you so much for your compliments. Nothing pleases us more than to hear that you had an amazing time with us and it is great to see that you enjoyed the hospitality of our team members and of course the location. I have already passed on your kind words to our team members and they are... More

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 2, 2013

Im very satisfied with their hospitality. Last 2 days my sister were get food poisoning in the middle of night. She was non stop vomit and diarrhea. I were so worry and I call up the hotel staff for help. Because im not familiar with bangkok and i have no idea where is the pharmacies to get medicine. One of... More

Was this review helpful? Yes
Novotel_Platinum, Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Dear valued guest, Thank you for being our guest for a second time and that you took your time to leave your feedback with us. I am sorry that your sister felt not well, but I am happy to see that our team could assist you in any way. I will share your feedback with our team and we look... More

Singapore, Singapore
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 31, 2013

We enjoyed our four nights stay in Novotel Platinum Bangkok. It was between 22Oct and 26Oct 2013. Front Office staff are all capable and within their abilities, provides excellent services to their guest. We arrived & accepted as a guest at noon time. As expected, all rooms are to be made available by 2pm, we managed to spent our time... More

Was this review helpful? Yes
Novotel_Platinum, Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Dear valued guest, It is very heartening to know that you have enjoyed your recent stay and thank you so much for taking the time to share your experience with us in detail. My team and I appreciate your kind comments. Your words of appreciation mean a lot to us and it is always a delight to know that we... More

Johor Bahru, Malaysia
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 31, 2013

Main itinerary of the trip was to shop hence distance to shopping district is important. Located just about Platinum Mall is just so convenient. Once our bags are fully loaded, we went back to the room to unload. The hotel is relatively hence all looks fresh and well-maintained. Arrived at the hotel and was warmly welcome by the bell/concierge. At... More

Was this review helpful? Yes
Novotel_Platinum, Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Dear valued guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Platinum. It is always a pleasure to receive positive feedback. I have also taken note in regards to the lightings in the room. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all... More

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Additional Information about Novotel Bangkok Platinum Pratunam

Address: 220 Petchaburi Road, Bangkok 10400, Thailand
Phone Number:
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Bangkok Platinum Pratunam 4*
Number of rooms: 283
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Also Known As:
Novotel Bangkok Platinum Hotel Bangkok

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