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Novotel Bangkok Platinum Pratunam

#94 of 778 Hotels in Bangkok
Certificate of Excellence
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220 Petchaburi Road, Bangkok 10400, Thailand
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Novotel Bangkok Platinum Pratunam
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1,754 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (288)
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  • Indonesian first
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Singapore, Singapore
2 reviews
5 of 5 stars Reviewed yesterday NEW

Checking in-out were very swiftly handled by the staffs from the Premier Lounge. Great variety of food served during their buffet breakfast, we were also impressed by the food served at their VIP lounge. With the free tuk-tuk service and taxi availabilities, we were always able to plan our days ahead. Great shopping at Platinum which is just a min... More 

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malaysia
1 review
5 of 5 stars Reviewed 2 days ago NEW

Centralised location. Stayed 5D 4N. Direct access to Platinum Mall, Central World and all other shopping Mall. Modern and Clean hotel. Helpful & friendly staff. Highly recommended. Will come back for next visit in Bangkok.

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Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 3 days ago NEW

check in and check out both took a ridiculous amount of time. The wifi continuously kicked us off every 15 minutes or so. The pool is very small and has bad hours. There is a 24 hour mcdonalds near by and good indian food. Lots of western shopping and curious street stalls. People selling good meat on sticks. Really I... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Our family reunion was made very special by the staff here!! Eddy, JC, Tam and all the staff in the premier lounge were very thoughtful and caring. There was a Lovely fruits platter and chocolate platter waiting for us in the room and each and every little detail was taken care of. The only person who spoilt it was one... More 

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Novotel Team A, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Dear vermanisha, Thank you so much for providing us with a 5 star review on TripAdvisor. I am delighted to read that you have chosen Novotel Bangkok Platinum as your preferred accommodation for your family reunion. I am beyond thrilled to read that we have exceeded your expectations and that we have made your stay special. Here at Novotel Bangkok... More 

Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

We loved the central locations do the modern finished in Novotel Platinum! The hotel sits on top of a huge shopping centre! Friendly staff and the best Pad Thai I have had in years! Nicely appointed rooms with great city views! And an awesome infinity pool open late! We'll be back!

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Novotel Team A, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Dear Emilia K, We appreciate you taking the time to review us on TripAdvisor! I am delighted to read that you had an awesome stay with us and that you loved our location. It's equally pleasing to read that you found our staff friendly, our rooms nicely appointed and that you had the best Pad Thai in years! I will... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

We did check in on 25 june 2015 and been greeted friendly by the doorman and the customer service too..the room was awesome with a view twrds central plaza and big c. Also easy access frm the hotel to platinum mall..we would like to thanks novotel bangkok platinum staff for making our stay a pleasant and wonderful experience..we be back... More 

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Novotel Team A, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Dear Azil J, Thank you so much for providing us with a 5 star review! I am beyond thrilled to read that you had a pleasant and wonderful experience at Novotel Bangkok Platinum. I have noted your positive feedback about our service, staff and rooms. I am glad you will be back again and I am looking forward to hosting... More 

1 review
5 of 5 stars Reviewed 1 week ago

We were upgraded to a suite as the connecting rooms were not available. They were very nice to add in 2 single beds to fit my family. As were staying there for a week, they informed us that we will need to move to connecting rooms later part of the week. Unfortunately my daughter was down with high fever, when... More 

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Novotel Team A, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Dear Angie Y, First and foremost thank you and your family for being our guest at Novotel Bangkok Platinum and for providing us with a 5 star review. I am beyond thrilled to learn that you had a wonderful stay with us and I am glad we could accommodate you during the time that your daughter was sick. I hope... More 

Jakarta, Indonesia
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Excellent location and the exec lounge are super ! I rememmber Ms Cherry who help us used the computer as my son need to finish up some work was very polite and Helpful O btw should there b peanuts at the lounge wd be very nice though

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Novotel Team A, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Dear yosago, We appreciate you taking the time to review us on TripAdvisor. I am beyond thrilled to read that you found our location excellent and our Executive Lounge super! I will make sure to personally recognize K.Cherry for had dedication to customer service. Thank you for your recommendation, we will take care of it. Thanks again and I am... More 

United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

A great hotel in a perfect location if you want his concluding Thailand holiday with a shopping spree in Bangkok ! With direct access to a shopping mall , Central World ( great Shopping Center ) in front of it , a fantastic swimming pool on the 9th floor !! Great breakfast , very friendly staff ! Spa room is... More 

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Novotel Team A, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Dear susan b, Thank you for taking the time to review us on TripAdvisor. I am delighted to read that you found us a great hotel in a perfect location. I fully agree with you that we are really blessed with our central location in the middle of Bangkok's most important shopping and business district. I have taken note of... More 

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