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All 750 Bangkok hotels

BEST WESTERN PLUS @ 20 Sukhumvit

4.0 of 5 Hotel   |   17 Sukhumvit Soi 20 | Klong Toey, Bangkok 10110, Thailand
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73%
Ranked #301 of 750 hotels in Bangkok
A recent review
  • Reviews (196)
  • Photos (51)
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  • Room tips (36)
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196 people have reviewed this hotel

Traveler rating
    44
    100
    32
    11
    9
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Swedish first
  • Thai first
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English first
Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

Had a three night stay here. The location is great (close to bts), the hotel is quiet and spacious, and it provides a great way to explore bangkok. We had a discount price, so it was a very good deal for us.

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Melbourne, Australia
Top Contributor
72 reviews 72 reviews
28 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My last review of this hotel was quite positive, though this recent stay sees the hotel trending down. Had a 5 night stay here in May 2014. Check in was hopelessly amatuerish- Between a foreign manager and a Thai. Room was not cleaned well and sheets were stained, hair in the bed. As it was late after a long flight... More

Was this review helpful? Yes 3
Michael L, General Manager at BEST WESTERN PLUS @ 20 Sukhumvit, responded to this review

Dear Cameron, Many thanks for taking the time to review our hotel, we always appreciate feedback. I am so sorry to see that your opinion of the hotel has dropped since your previous visit. Rest assured we are working hard to retrain our team and certainly do not like seeing such comments regarding housekeeping service such as your. This is... More

Nishinomiya, Japan
1 review
4 of 5 stars Reviewed 2 weeks ago

The Tuktuk service or the public buess on Sukhumvit road bring you to the MRT or BTS stations, Asok or Nana The room is good and spacious, but smaller than the service apartment. If you can reserve this hotel hy the discount price, you MUST reserve this hotel.

Review collected in partnership with Best Western

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Michael L, General Manager at BEST WESTERN PLUS @ 20 Sukhumvit, responded to this review

Dear Masao, Many thanks for writing a review on our hotel. I am glad to see that you found the hotel to be satisfactory for your stay in Bangkok. I hope we have the opportunity to welcome you again if you return to Bangkok More

1 review
4 of 5 stars Reviewed 4 weeks ago

Stayed here for 3 nights during May, found the staff to be very helpful and polite, especially Mode on reception. The rooms were always clean and we had fresh towels everyday. Breakfast was very good and the lunch menu affordable. Hotel is also not too far from local shops.

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Michael L, General Manager at BEST WESTERN PLUS @ 20 Sukhumvit, responded to this review

Dear JojoA Many thanks for taking the time to write a review on our hotel. I am delighted to see that you enjoy your stay with us. I will certainly make sure that Mode sees your review and the nice comment about her. Hope to have the opportunity to welcome you back to the hotel in the future. More

Stoke-on-Trent, United Kingdom
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 3, 2014

Stylish rooms, a good location and some great bars close by. Not far from BTS stations and 40 bhat to get to the lively areas such as siam and nana is very reasonable. I would stay here again, there's a good sports bar near here. The special tom yum cocktail is worth a go n' all.

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Michael L, General Manager at BEST WESTERN PLUS @ 20 Sukhumvit, responded to this review

Dear Marthand, Many thanks for taking the time to review our hotel. I am pleased to see that you enjoyed your stay with us, and found the Tom Yum Cocktails at the local sports bar! I hope to have the opportunity to welcome you back to the hotel in the future. More

Bali, Indonesia
1 review
3 of 5 stars Reviewed May 27, 2014 via mobile

I have stayed for around 4 nights and i could say strategic area nearby the hotel. Affordable price. But i have to walk around 10 mnts from the bts. The room quite good. I loved the view on swimming pool in the evening. Helpful staff. Thanks

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London
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 17, 2014

This is an average hotel, when we arrived there, no one helped us with our suitcases. Very basic greeting, no warm welcome or hospitality. Towards the end of our 3 night stay, there was one man on duty, I think he was a senior member of staff, who was the only one who was professional and polite. The room was... More

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Mumbai
1 review
4 of 5 stars Reviewed May 14, 2014

The location of the hotel is great and even though the hotel is small, the rooms are great and staff is really good and polite. The food is decently priced and there are plenty of place nearby to eat. I would definitely recommend this hotel.

Review collected in partnership with Cleartrip

Was this review helpful? Yes
Michael L, General Manager at BEST WESTERN PLUS @ 20 Sukhumvit, responded to this review

Dear Amit P, Thank you for taking the time to review our hotel. I am pleased to see that you were satisfied with your stay and found the rooms and our team to be good. I do hope we have the opportunity to welcome you back to the hotel in the future More

Nusa Lembongan, Indonesia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 14, 2014

For people spending 1 or 2 nites for business would recommend this hotel due its proximity to the air port and all first class imenities from the gym business center and the least i mention the restaurant This hotel is well priced . FRANK

Was this review helpful? Yes 1
Los Angeles, California
Top Contributor
54 reviews 54 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed May 9, 2014

I travel a lot to Thailand so I always look for a great deal, and location The BW Plus 20 is a wonderful hotel, with 5 star service from the GREAT staff and management Cool small restaurants near buy, and very quite area The soi is in a great location, 15 min walk to BTS but the Tuk Tuk is... More

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN PLUS @ 20 Sukhumvit

Address: 17 Sukhumvit Soi 20 | Klong Toey, Bangkok 10110, Thailand
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN PLUS @ 20 Sukhumvit 4*
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Also Known As:
Best Western Plus @ 20 Sukhumvit Hotel Bangkok

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#182 Luxury Hotel in Bangkok
Hotel Class
Number of rooms
78

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