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All 754 Bangkok hotels

BEST WESTERN PLUS @ 20 Sukhumvit

4.0 of 5 Hotel   |   17 Sukhumvit Soi 20 | Klong Toey, Bangkok 10110, Thailand
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Ranked #285 of 754 hotels in Bangkok
A recent review
3 of 5 stars reviewed 2 weeks ago
Jalanterus Jakarta
  • Reviews (204)
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204 people have reviewed this hotel

Traveler rating
    47
    103
    34
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Swedish first
  • Thai first
  • Any
English first
Jakarta
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Good location a ten minute walk to Asoke BTS. Rooms are very nice - spacious clean and well decorated with a DVD player and speaker dock for your iPhone or iPod. Cost per night is also reasonable for the location. No pool or gym though- just a small jacuzzi on the extremely uninspiring roof top restaurant / bar. No nice... More

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Chonburi, Thailand
Top Contributor
67 reviews 67 reviews
19 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Very friendly and efficient reception staff and bellboy, after that there really isn’t very much positive to say. From the door key that wouldn’t open the room door, it all went downhill. The room itself is small, basic and rather shabby considering the age of the hotel. The sofa was covered in stains, the toilet seat was broken, the washbasin... More

Was this review helpful? Yes 1
Quebec
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It's a budget small hotel but nice and cosy! We would stay here again. Breakfast is excellent. Cleanness – very good. Extremely small pool. Receptionist tries to make money on you. Location – near Sky line. As well they didn't want to provide us extra towels, why?

Was this review helpful? Yes 1
Eastbourne, United Kingdom
Reviewer
4 reviews 4 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 25, 2014

Arrived at this hotel at 3.30am and the staff were very helpful and made us feel welcome from the very start. Our room was on the 8th floor and we were impressed to find a well stocked fridge and a huge bed! Every day when the room was cleaned, they gave a couple of complimentary bottles of water, which was... More

Was this review helpful? Yes 1
Michael L, General Manager at BEST WESTERN PLUS @ 20 Sukhumvit, responded to this review

Dear xxmickxx, Thank you for taking the time to review our hotel. I am delighted to see that you enjoyed your stay and found the service delivered by our team to be welcoming and friendly and am glad you enjoyed your “mushroom omelet” Once again thank you for your time to review our hotel and we hope to have the... More

Cardiff, United Kingdom
Contributor
19 reviews 19 reviews
19 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 24, 2014

Got a little worried arriving in the dark down a backstreet, but we were greeted by a helpful and happy staff to a large, well furnished and facilitated room which was very clean. Wifi was ok, signal went out a lot. Staff extremely helpful next morning and later when we were looking for guidance and needed to book a flight,... More

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Michael L, General Manager at BEST WESTERN PLUS @ 20 Sukhumvit, responded to this review

Dear KeyworkSioni, Thank you for taking the time to review our hotel. I am glad you see that you liked your room and the team at the hotel. Wi-Fi has been playing up a little bit and we are currently in the process of replacing the routers which will stop any problems for the future. As for location, as you... More

Contributor
12 reviews 12 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 16, 2014

When we arrived at this hotel, we were amazed at what we had stepped into. The employees were extremly friendly and helpful. They helped us with the dumb tourist questions and everything else we needed. The room quality was excellent. I definately left with a happy smile. We had spent a week at another hotel that we thought was "great"... More

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Michael L, General Manager at BEST WESTERN PLUS @ 20 Sukhumvit, responded to this review

Dear FFJO20 Many thanks for taking the time to review our hotel. I am happy to read your positive comments and am delighted that you found the hotel quality excellent and that the team were able to answer your questions. I look forward to welcoming you and your fiancée back to the hotel in the future More

Senior Contributor
23 reviews 23 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 10, 2014

Had a three night stay here. The location is great (close to bts), the hotel is quiet and spacious, and it provides a great way to explore bangkok. We had a discount price, so it was a very good deal for us.

Was this review helpful? Yes 1
Michael L, General Manager at BEST WESTERN PLUS @ 20 Sukhumvit, responded to this review

Dear Sabina_Craciun, Thank you for taking the time to review our hotel. I am happy to see that you enjoyed your stay and found the hotel and its location good for you to explore the exciting city of Bangkok. I hope to have the opportunity to welcome you back to the hotel in the future. Kind regards More

Melbourne, Australia
Top Contributor
76 reviews 76 reviews
31 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed June 23, 2014

My last review of this hotel was quite positive, though this recent stay sees the hotel trending down. Had a 5 night stay here in May 2014. Check in was hopelessly amatuerish- Between a foreign manager and a Thai. Room was not cleaned well and sheets were stained, hair in the bed. As it was late after a long flight... More

Was this review helpful? Yes 3
Michael L, General Manager at BEST WESTERN PLUS @ 20 Sukhumvit, responded to this review

Dear Cameron, Many thanks for taking the time to review our hotel, we always appreciate feedback. I am so sorry to see that your opinion of the hotel has dropped since your previous visit. Rest assured we are working hard to retrain our team and certainly do not like seeing such comments regarding housekeeping service such as your. This is... More

Nishinomiya, Japan
1 review
4 of 5 stars Reviewed June 23, 2014

The Tuktuk service or the public buess on Sukhumvit road bring you to the MRT or BTS stations, Asok or Nana The room is good and spacious, but smaller than the service apartment. If you can reserve this hotel hy the discount price, you MUST reserve this hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
Michael L, General Manager at BEST WESTERN PLUS @ 20 Sukhumvit, responded to this review

Dear Masao, Many thanks for writing a review on our hotel. I am glad to see that you found the hotel to be satisfactory for your stay in Bangkok. I hope we have the opportunity to welcome you again if you return to Bangkok More

1 review
4 of 5 stars Reviewed June 11, 2014

Stayed here for 3 nights during May, found the staff to be very helpful and polite, especially Mode on reception. The rooms were always clean and we had fresh towels everyday. Breakfast was very good and the lunch menu affordable. Hotel is also not too far from local shops.

Was this review helpful? Yes
Michael L, General Manager at BEST WESTERN PLUS @ 20 Sukhumvit, responded to this review

Dear JojoA Many thanks for taking the time to write a review on our hotel. I am delighted to see that you enjoy your stay with us. I will certainly make sure that Mode sees your review and the nice comment about her. Hope to have the opportunity to welcome you back to the hotel in the future. More

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Additional Information about BEST WESTERN PLUS @ 20 Sukhumvit

Address: 17 Sukhumvit Soi 20 | Klong Toey, Bangkok 10110, Thailand
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN PLUS @ 20 Sukhumvit 4*
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Also Known As:
Best Western Plus @ 20 Sukhumvit Hotel Bangkok

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#180 Luxury Hotel in Bangkok
Hotel Class
Number of rooms
78

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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