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All 752 Bangkok hotels

BEST WESTERN PLUS @ 20 Sukhumvit

4.0 of 5 Hotel   |   17 Sukhumvit Soi 20 | Klong Toey, Bangkok 10110, Thailand
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BEST WESTERN PLUS @ 20 Sukhumvit
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73%
Ranked #282 of 752 hotels in Bangkok
A recent review
5 of 5 stars reviewed 1 week ago
xxmickxx Eastbourne, United Kingdom
  • Overview
  • Reviews (199)
  • Photos (51)
  • Amenities
  • Room tips (37)
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199 people have reviewed this hotel

Traveler rating
    47
    100
    32
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    9
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Swedish first
  • Thai first
  • Any
English first
Eastbourne, United Kingdom
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Arrived at this hotel at 3.30am and the staff were very helpful and made us feel welcome from the very start. Our room was on the 8th floor and we were impressed to find a well stocked fridge and a huge bed! Every day when the room was cleaned, they gave a couple of complimentary bottles of water, which was... More

Was this review helpful? Yes 1
Michael L, General Manager at BEST WESTERN PLUS @ 20 Sukhumvit, responded to this review

Dear xxmickxx, Thank you for taking the time to review our hotel. I am delighted to see that you enjoyed your stay and found the service delivered by our team to be welcoming and friendly and am glad you enjoyed your “mushroom omelet” Once again thank you for your time to review our hotel and we hope to have the... More

Cardiff, United Kingdom
Contributor
13 reviews 13 reviews
13 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Got a little worried arriving in the dark down a backstreet, but we were greeted by a helpful and happy staff to a large, well furnished and facilitated room which was very clean. Wifi was ok, signal went out a lot. Staff extremely helpful next morning and later when we were looking for guidance and needed to book a flight,... More

Was this review helpful? Yes
Michael L, General Manager at BEST WESTERN PLUS @ 20 Sukhumvit, responded to this review

Dear KeyworkSioni, Thank you for taking the time to review our hotel. I am glad you see that you liked your room and the team at the hotel. Wi-Fi has been playing up a little bit and we are currently in the process of replacing the routers which will stop any problems for the future. As for location, as you... More

Contributor
12 reviews 12 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When we arrived at this hotel, we were amazed at what we had stepped into. The employees were extremly friendly and helpful. They helped us with the dumb tourist questions and everything else we needed. The room quality was excellent. I definately left with a happy smile. We had spent a week at another hotel that we thought was "great"... More

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Michael L, General Manager at BEST WESTERN PLUS @ 20 Sukhumvit, responded to this review

Dear FFJO20 Many thanks for taking the time to review our hotel. I am happy to read your positive comments and am delighted that you found the hotel quality excellent and that the team were able to answer your questions. I look forward to welcoming you and your fiancée back to the hotel in the future More

Contributor
16 reviews 16 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a three night stay here. The location is great (close to bts), the hotel is quiet and spacious, and it provides a great way to explore bangkok. We had a discount price, so it was a very good deal for us.

Was this review helpful? Yes 1
Michael L, General Manager at BEST WESTERN PLUS @ 20 Sukhumvit, responded to this review

Dear Sabina_Craciun, Thank you for taking the time to review our hotel. I am happy to see that you enjoyed your stay and found the hotel and its location good for you to explore the exciting city of Bangkok. I hope to have the opportunity to welcome you back to the hotel in the future. Kind regards More

Melbourne, Australia
Top Contributor
72 reviews 72 reviews
28 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed June 23, 2014

My last review of this hotel was quite positive, though this recent stay sees the hotel trending down. Had a 5 night stay here in May 2014. Check in was hopelessly amatuerish- Between a foreign manager and a Thai. Room was not cleaned well and sheets were stained, hair in the bed. As it was late after a long flight... More

Was this review helpful? Yes 3
Michael L, General Manager at BEST WESTERN PLUS @ 20 Sukhumvit, responded to this review

Dear Cameron, Many thanks for taking the time to review our hotel, we always appreciate feedback. I am so sorry to see that your opinion of the hotel has dropped since your previous visit. Rest assured we are working hard to retrain our team and certainly do not like seeing such comments regarding housekeeping service such as your. This is... More

Nishinomiya, Japan
1 review
4 of 5 stars Reviewed June 23, 2014

The Tuktuk service or the public buess on Sukhumvit road bring you to the MRT or BTS stations, Asok or Nana The room is good and spacious, but smaller than the service apartment. If you can reserve this hotel hy the discount price, you MUST reserve this hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
Michael L, General Manager at BEST WESTERN PLUS @ 20 Sukhumvit, responded to this review

Dear Masao, Many thanks for writing a review on our hotel. I am glad to see that you found the hotel to be satisfactory for your stay in Bangkok. I hope we have the opportunity to welcome you again if you return to Bangkok More

1 review
4 of 5 stars Reviewed June 11, 2014

Stayed here for 3 nights during May, found the staff to be very helpful and polite, especially Mode on reception. The rooms were always clean and we had fresh towels everyday. Breakfast was very good and the lunch menu affordable. Hotel is also not too far from local shops.

Was this review helpful? Yes
Michael L, General Manager at BEST WESTERN PLUS @ 20 Sukhumvit, responded to this review

Dear JojoA Many thanks for taking the time to write a review on our hotel. I am delighted to see that you enjoy your stay with us. I will certainly make sure that Mode sees your review and the nice comment about her. Hope to have the opportunity to welcome you back to the hotel in the future. More

Stoke-on-Trent, United Kingdom
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 3, 2014

Stylish rooms, a good location and some great bars close by. Not far from BTS stations and 40 bhat to get to the lively areas such as siam and nana is very reasonable. I would stay here again, there's a good sports bar near here. The special tom yum cocktail is worth a go n' all.

Was this review helpful? Yes
Michael L, General Manager at BEST WESTERN PLUS @ 20 Sukhumvit, responded to this review

Dear Marthand, Many thanks for taking the time to review our hotel. I am pleased to see that you enjoyed your stay with us, and found the Tom Yum Cocktails at the local sports bar! I hope to have the opportunity to welcome you back to the hotel in the future. More

Bali, Indonesia
1 review
3 of 5 stars Reviewed May 27, 2014 via mobile

I have stayed for around 4 nights and i could say strategic area nearby the hotel. Affordable price. But i have to walk around 10 mnts from the bts. The room quite good. I loved the view on swimming pool in the evening. Helpful staff. Thanks

Was this review helpful? Yes
London
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 17, 2014

This is an average hotel, when we arrived there, no one helped us with our suitcases. Very basic greeting, no warm welcome or hospitality. Towards the end of our 3 night stay, there was one man on duty, I think he was a senior member of staff, who was the only one who was professional and polite. The room was... More

Was this review helpful? Yes
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Additional Information about BEST WESTERN PLUS @ 20 Sukhumvit

Address: 17 Sukhumvit Soi 20 | Klong Toey, Bangkok 10110, Thailand
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN PLUS @ 20 Sukhumvit 4*
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Also Known As:
Best Western Plus @ 20 Sukhumvit Hotel Bangkok

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#181 Luxury Hotel in Bangkok
Hotel Class
Number of rooms
78

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