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All 750 Bangkok hotels

Citrus Sukhumvit 13

3.5 of 5 Hotel   |   22 Sukhumvit Soi 13, Bangkok 10110, Thailand
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67%
Ranked #280 of 750 hotels in Bangkok
A recent review
5 of 5 stars Reviewed August 3, 2013
Juhani S Phuket, Thailand
  • Reviews (179)
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179 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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There are newer reviews for Citrus Sukhumvit 13
See the most recent reviews
malaysia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 5, 2013 via mobile

The room is terrible especially the toilet. Toilet is not cleaned properly. Stains can be found all over the toilet bowl and on the walls. We are so excited when we check into the hotel and cant wait to check out the rooms. As we have booked 3 rooms and we got free upgrade to executive king. But we are... More

Was this review helpful? Yes 2
Citrus13_HM, General Manager at Citrus Sukhumvit 13, responded to this review

Dear wonderlice, Thank you very much for taking your time to gave a comment in regards to your recent stay on Tripadvisor. We are grateful for your kind comments on staff efficiency and friendliness. We always strive to provide an excellent customer service and be the best in the area. I am sorry to heard that the hotel facilities did... More

Phuket, Thailand
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 3, 2013

This is a very nice place to stay in Bkk, central and quiet (except the building site next door) The bed was VERY good, the mattress almost like one of those Scandinavian Hastens ones. So far the best I have had in a hotel - and I've been around. Rooms are small but design is clever, WiFi didn't work, but... More

Was this review helpful? Yes 6
Citrus13_HM, General Manager at Citrus Sukhumvit 13, responded to this review

Dear Juhani S, Thank you for your 5 stars review! The Team are delighted to note that you enjoyed your time with us and that you managed to enjoy all of the benefits of being located in prime Bangkok business area. Unfortunately as you point out, our location, whilst it comes with many advantages, does also have some disadvantages. One... More

Bundaberg, Australia
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 30, 2013

Have been here for 5 nights & just booked to stay another 4. Rooms though small have lots of natural light & are very modern with mirrors strategically placed so there's no feeling of being closed in.Rooms are very clean with lots of cupboard space & good safe. There is a fridge but no ice box & the fridge tends... More

Was this review helpful? Yes 5
Citrus13_HM, General Manager at Citrus Sukhumvit 13, responded to this review

Dear Sandra M, We do sincerely thank you for taking the time to give us feedback and glad to know you had designed to spend another 4 nights with us . As your comments regarding to hotel accommodations, we had different preset lighting scene in a modern decoration with 5 stars equipment include 40” LED flat screen TV in all... More

Tashkent
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 29, 2013

The hotel was modern and very comfortable. Clean white bathrobes and slippers. Safe in a room. Some places in the room, like floor in a bathroom (under the wash basin) and table lamps very dusty. Breakfasts were various and delicious. Staff was very helpful, operative (we asked for a praying mat and it was delivered asap) and friendly. Free tuk-tuk... More

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Citrus13_HM, General Manager at Citrus Sukhumvit 13, responded to this review

Dear Amorelavita, Thank you very much for sharing your experience about Citrus 13 Hotel Bangkok on Tripadvisor. We are delighted that you had enjoyed with our accommodations during your recent stay in Bangkok and appreciated our modern fully equipped room with all modern facilities especially the fast on the service respond to you from our staff. I surely will share... More

Top Contributor
61 reviews 61 reviews
23 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed July 21, 2013 via mobile

My husband and I stayed 3 nights here, it was very nice accommodation, clean comfortable and modern. Breakfasts were very good, we met a German family holidaying in Thailand and they like us really liked the rooms and service. The girls sweep out the rooms with millet brooms, incredible. It rained whilst we were there, what an experience! Entrepreneurs were... More

Was this review helpful? Yes 5
Citrus13_HM, General Manager at Citrus Sukhumvit 13, responded to this review

Dear Jan A, We do sincerely thank you for taking the time to give us feedback and sharing your experience to others guests. Like you said, Citrus 13 hold an enviable location at the heart of Bangkok’s most vibrant areas and close proximity to numerous dining, shopping and nightlife as well as being a 5 minute walk from Nana BTS... More

Bangkok
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 16, 2013

We stayed in the Citrus for 3nights it is new very modern and clean. We were upgraded to executive suite which had a nice bedroom and large bathroom with top of the range facilites.As the hotel is fairly new there seems to be a few teething problems, rainshower not working properly a few plug points not connected as they should... More

Was this review helpful? Yes 6
Citrus13_HM, General Manager at Citrus Sukhumvit 13, responded to this review

Dear AllyBangkok, Thank you for sharing your experience and taking your time to give us a feedback review on Tripadvisor. We at Citrus13 Hotel, Bangkok truly appreciate your comments on your appreciation of our accommodations and services, however please accept my apologized for any inconvenience that may cause you regarding to our urgent pool closer on minor renovation which now... More

2 reviews
4 of 5 stars Reviewed July 11, 2013 via mobile

This was my first hotel for my trip to Thailand. The taxi driver was not 100% sure where the hotel was but we arrived without much difficulty. When we booked online we were told we had a comp upgrade. When we checked in they gave us a room with 1 day but we had requested two so couldnt enjoy the... More

Was this review helpful? Yes 7
Citrus13_HM, General Manager at Citrus Sukhumvit 13, responded to this review

Dear Ashleigh T, Thank you for sharing your experience following your stay. While I’m happy to hear that you enjoyed our location, I regret the inconvenience and disappointment you experienced with your check-in and room free upgrade as our hotel located on one of the best area in Bangkok and make us sometime facing on the fully book situation. We... More

Bangkok, Thailand
Top Contributor
51 reviews 51 reviews
41 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed July 7, 2013

Citrus13 looked awesome on Agoda. that's why we booked this hotel for multiple stays on this trip to Thailand. Unfortunately the room (608) was way below acceptable levels of cleanliness! There are many mirrors in the room and I could write" clean me" on them.. The staff. the food and location are all excellent. Be aware there is a seriously... More

Was this review helpful? Yes 3
Citrus13_HM, General Manager at Citrus Sukhumvit 13, responded to this review

Dear Jon M, We would first like to thank you for staying with us and for taking the time to bring the cause of your disappointment to our attention We are very concerned about the service errors made during your stay and we were a little bit surprised your mentioned of the few challenges regarding to the room conditions as... More

Hyderabad, India
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 2, 2013

This is Rahul Taneja , I booked this hotel for my stay @ bangkok and had a great exp with respect to the stay in the hotel Except the breakfast & room size. The size of the room is way to small and they could have had enhanced the exp by the increasing the room size a bit . The... More

Was this review helpful? Yes 5
Citrus13_HM, General Manager at Citrus Sukhumvit 13, responded to this review

Dear rahultaneja14, Thank you for sharing your experiences on your stay at Citrus13 Hotel Bangkok for other guests visiting the city. We believe our location, comfort, service and overall value make us a great choice for a worth and memorable stay in Bangkok. We also appreciated your additional comments on our breakfast as well, please rest assures that we consistently... More

London, United Kingdom
1 review
1 of 5 stars Reviewed June 30, 2013

Where do I begin. 1. There was a sewage smell coming out of the bathroom sink hole that filled the whole room. Only solution was to spray the room or be moved to a room with two single beds even though we booked a king size. 2. The pool was out of order which was not mentioned before arriving 3.... More

Was this review helpful? Yes
Citrus13_HM, General Manager at Citrus Sukhumvit 13, responded to this review

Dear Zuhair K, Thank you for staying with us and for taking the time to inform us of your experience. I am sorry to learn that we did not meet your full expectation and sense of value. I apologize for falling short in your eyes, but assure you that your comments will be used constructively and shared with all concerned... More

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Additional Information about Citrus Sukhumvit 13

Address: 22 Sukhumvit Soi 13, Bangkok 10110, Thailand
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Citrus Sukhumvit 13 3.5*
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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Citrus Sukhumvit 13 is a brand-new, modern, and hip hotel in Bangkok with 79 rooms ranging from the intimate Superior Room to the more spacious Citrus Suite. Located on a quiet side street off the bustling Sukhumvit Road, Citrus 13 Bangkok holds an enviable location in the heart of one of Bangkok's most vibrant areas and near the Nana BTS station. ... more   less 
Number of rooms
79

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