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Citrus Sukhumvit 13

3.5 of 5 22 Sukhumvit Soi 13, Bangkok 10110, Thailand
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Citrus Sukhumvit 13
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Citrus Sukhumvit 13
Citrus Sukhumvit 13
Citrus Sukhumvit 13
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247 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Perth, Australia
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We booked this hotel for our 4 night Bangkok trip in January 2015, mainly for the price offered and its location to Sukhumvit Rd & Nana BTS We had stayed at their recently closed Citrus 22 hotel twice before, enjoying both stays, although we prefer to be in the lower Soi's towards Soi 11. Room was almost identical to the... More 

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Miami, Florida, United States
Top Contributor
62 reviews 62 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here for my third time in a year. Upon being greeted by name at check-in, my opinion this was a special place was cemented in. Everything is modern, bathrooms clean(& big and bright), bed comfortable(& quiet) Again, I was away for the weekend and they took excellent care of my five(!) cases. No charge. The location is on... More 

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Navin K, General Manager at Citrus Sukhumvit 13, responded to this review

Dear Valued guest, Thank you very much for continue supporting Citrus13 This review is shared to our team and believe that they are more than happy to hear from you. Please contact fom@citrus13bangkok.com for your future plan so that special offer is waiting for you. We are looking forward to welcoming you back again "home away from home" Best regards,... More 

Top Contributor
51 reviews 51 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This was chosen because I needed to go to the VFS passport office and this was the only reason. The room was adequate, the bed was comfortable, the shower was hot but the shower head was loose and the water flooded the bathroom. I am not sure about the telephone next to the toilet....

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Navin K, General Manager at Citrus Sukhumvit 13, responded to this review

Dear valued guest, Thank you very much for your feedback after stay at Citrus13 We're pleased to have you stay with us. Our location is near to VFS passport office and tourist spots. please accept apologies for bathroom inconvenience, this review is shared to Housekeeping team for further action. We would do the best for guest satisfaction, thanks again for... More 

Sydney, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

Service was awesome with 5 star facilities. Buffet breakfast was included which was mouth watering. We went their for honeymoon and believe me this hotel was a great comfort with value for money. Nice place for new travelers Bad sides: Poor wifi. This is the only thing they need to upgrade. Another issue, they did not inform us about with... More 

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Navin K, General Manager at Citrus Sukhumvit 13, responded to this review

Dear valued guest, Thank you for writing this review, we love your fair review after stay with us. This review would be shared to our team for good service & constructive feedback to improve, they're willing to listen what customer say. We wish to have the pleasure of welcoming you again in next visit. Best regards, Navin K.N General Manager More 

Goshen, Utah
1 review
4 of 5 stars Reviewed 2 weeks ago

Nice quite location. Hotel staff were wonderful. The room was a very good size and the bathroom was bigger. Only stayed for 2 night. only downside was water temperature, couldn't maintain a steady temp. 7-11 close by, as well as bars and restaurants. skytrain about a 10 minute walk.

Review collected in partnership with this hotel

Was this review helpful? Yes
Navin K, General Manager at Citrus Sukhumvit 13, responded to this review

Dear Valued guest, Thank you very much for sharing this review of your recent stay at CiTrus13 I am delighted to hear that you found our location the best and wonderful service from our team. We look forward to being your home way from home again the next time you visit Bangkok. Best regards, Navin K.N General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed in Citrus13 for 8 days and it was a great time. The bed was bery comfortable. The room was very clean and the staff very helpful. The location is just of Sukhumvit in Soi 13, but pretty quiet with some good food and grocery shops very close. I would defintely stay again when In Bangkok.

Was this review helpful? Yes
Navin K, General Manager at Citrus Sukhumvit 13, responded to this review

Dear Valued guest, Thank you for your review. It gives us great pleasure knowing that we have delighted you during stay with us. many customers experience great service from our team and location is walking distance to tourist spots. We would love to have you back again, please visit our website for special deals. Best regards, Navin K.N General Manager More 

Asia
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Small hotel locate at Sukhemvit Soi 13, which is quite lane to walk alone at night compare to Soi 11. You need to walk deep into Soi 13 (approximately 600 meter) from junction with main road or BTS NANA before you can reach it, the road condition is so so since there is some construction going on. The room is... More 

Review collected in partnership with this hotel

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Navin K, General Manager at Citrus Sukhumvit 13, responded to this review

Dear Valued guest, Thank you for sharing your experience in TripAdvisor after stay with us. We note that overall your experience was average. Please be ensured that this review to be shared to our team, Tuk Tuk service drop off is extended to 9pm. We look forward to welcoming you again next time. Best regards, Navin K.N General Manager More 

2 reviews
4 of 5 stars Reviewed 4 weeks ago

Modern room and clean. Nice staff and easy to flag down taxi as they pass by. Walking distance to bts nana but need to walk through a small lane off the main road. Was told that the transport provided by hotel to bts station only commences around 11ish, for the 4 days I stayed there. Didn't manage to take any.

Was this review helpful? Yes
Navin K, General Manager at Citrus Sukhumvit 13, responded to this review

Dear Valued guest, We are delighted that you enjoy our hotel concept and provide us this review in Tripadvisor. Like you, many of our guests find our location easily accessible from tourist spots & BTS nana station. We would love to have you back too for future visit. Thanks again for chosen Citrus13 hotel. Best regards, Navin K.N General Manager More 

1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

Modern hotel perfect connected to center and attractions. The location is not the best one in bkk but you can reach everything withing 10 min sky train, which is great for bkk. The room are small but clean and modern. Breakfast very good. Pool is not the best one but is ok. Hotel provides very good free half day tour... More 

Was this review helpful? Yes
Navin K, General Manager at Citrus Sukhumvit 13, responded to this review

Dear valued guest, Thank you for review us in TripAdvisor after stay at CiTrus13 we learn that overall you had average experience with us, we strive to provide a wonderful experience to customer, we wish to have your return stay again and our team would do the best to make it better. Best regards, Navin K.N General Manager More 

Montreal
Top Contributor
58 reviews 58 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Stayed here twice for total of about 8 days. A quick glance and it looks modern although quite dark in rooms. Look closer and you'll see dirty walls and rust starting. My second stay had lots of black hair on the floor (definitely not swept, I'm blonde). Lots of gross stains on walls that they don't bother cleaning and my... More 

Was this review helpful? Yes
Navin K, General Manager at Citrus Sukhumvit 13, responded to this review

Dear valued guest, Thank you very much for your constructive feedback, we always value customer review. Please rest assured that I would take serious action in the matter to pull back our standard and most guest satisfaction. there was oversight particular this room not totality of hotel. our team looking forward to the pleasure of service you again and rectify... More 

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Additional Information about Citrus Sukhumvit 13

Address: 22 Sukhumvit Soi 13, Bangkok 10110, Thailand
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Citrus Sukhumvit 13 3.5*
Number of rooms: 79
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