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Shama Sukhumvit Bangkok

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39 / 1 soi Sukhumvit, 2 Sukhumvit Road, Bangkok 10110, Thailand
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10% off room rate
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Shama Sukhumvit Bangkok
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Shama Sukhumvit Bangkok
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375 reviews from our community

Traveler rating
    243
    105
    16
    7
    4
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34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
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English first
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    (375)
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    (101)
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    (99)
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    (82)
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    (93)
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A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

The room, the services are better than expected, got free upgrade the room when check-in, room is clean and big, but the WiFi is bad, very slow if you using the WiFi at the living room. Staff are nice, especially the bells and securities, but one of the staff open our room door by her master key, it make us... More 

Was this review helpful? Yes
Mariefe U, General Manager at Shama Sukhumvit Bangkok, responded to this review

Dear tripadvisor member, I would like to offer my sincerest apologies for the problems you encountered during your stay at Shama Sukhumvit. We have looked into these issues to ensure that this incident will not happen again. Additionally, I hope that our team members were able to handle the internet problem satisfactorily at that time. We strive to ensure guests'... More 

Mumbai (Bombay), India
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

First of all the front desk was very very helpful, they arranged our breakfast early in morning and also arranged the transfers in very short spam of time. Best Swimming Pool with such a fantastic location on the top floor. The 2 bed room suites was excellent. Near by locations are easily accessible. Perfect place to book your Holidays in... More 

Was this review helpful? Yes
Mariefe U, General Manager at Shama Sukhumvit Bangkok, responded to this review

Dear Kishore_d28, Thank you for sharing a 5-star review of Shama Sukhumvit. We are very pleased to read that you enjoyed our services during your stay. We sincerely appreciate your taking the time to share your experience and we look forward to your next stay with us. More 

Bangkok
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Services offered by hotel was awesome...They are quick and reliable. We booked suites and the view was excellent and the facilities were of top class. very near to shopping hubs like MBK center & Pratunam Mkt.

Was this review helpful? Yes 2
Mariefe U, General Manager at Shama Sukhumvit Bangkok, responded to this review

Dear abbasaliownalij, We were very delighted to read your 5-star review of Shama Sukhumvit and it certainly is an encouragement for us to provide the highest level of service in all areas. Thank you for choosing to stay with us and we look forward to welcoming you again soon. More 

Sydney, Australia
Top Contributor
105 reviews 105 reviews
41 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I quite like the Shama but was taken aback when they upgraded me to a room with two bedrooms - huge lounge, dining table and full facilities with washing machine.... I felt guilty rattling around the place... I did not want to mess the place up too much either. Wonderful to have an automatic washing machine - not that I... More 

Was this review helpful? Yes
Mariefe U, General Manager at Shama Sukhumvit Bangkok, responded to this review

Dear Jeff M, It was a delight to read your comments on your recent stay at Shama Sukhumvit and it certainly encourage us to continue not only meet but exceed guests' expectations. We are pleased that you have enjoyed the two bedroom apartment with its facilities and the location. Thank you for sharing your thoughts and we sincerely look forward... More 

Adelaide, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had a great time at Shama in March. It was a much welcomed change after staying at a nearby 4 star hotel. I found Shama superior in every way compared to the hotel: better gym,better pool,better rooms and better service(much happier and friendlier staff), all for around the same price. I loved using the gym in the afternoon then... More 

Was this review helpful? Yes
Mariefe U, General Manager at Shama Sukhumvit Bangkok, responded to this review

Dear Calvino76, We sincerely appreciate your taking the time in sharing your experience staying with us and delighted that we met your expectations from room, facilities to our staff. Your kind words will definitely be encouraging for our team. Further to your comments regarding the kitchen utensils and the washing machine, we shall look into these matters when we regularly... More 

Muscat, Oman
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The apartments are clean and spacious and the location is perfect with the BTS skytrain within short walking distance. The pool was also nice and quiet. But the staff were unaccommodating and the service was not to the standard you'd expect for an establishment like this. Their understanding of English was limited, we were not allowed an early check in... More 

Was this review helpful? Yes
Mariefe U, General Manager at Shama Sukhumvit Bangkok, responded to this review

Dear cbo968, First and foremost, I would like to apologize for the less than satisfactory experience that you have encountered during your previous stay with us. We deeply regret that although a complimentary early check in may not be guaranteed however your comments regarding the English of our staff and the airport transfer has been reviewed together with the relative... More 

Jupiter, Florida
2 reviews
2 of 5 stars Reviewed 5 weeks ago

They lost this customer for good. First of all to be fair, the location is great although a bit noisy from Soi 4 but that is to be expected. And the majority of staff are just fine. I liked the roof top pool and the gym. They are both adequate. The apartments are large. The problem is I booked a... More 

Was this review helpful? Yes
Mariefe U, General Manager at Shama Sukhumvit Bangkok, responded to this review

Dear Bmillr, Thank you for taking the time to share your comments with us. As part of Shama’s strive to provide the highest service standards, your constructive feedback is greatly appreciated. I would like to sincerely apologize for the less than satisfactory experience that you have stated therefore looked into the matter immediately and ensured that our reservations policy are... More 

Sacramento, CA
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 31, 2015

The property was in a good location, making it convenient for access to the sky train and to the Bumrungrad Hospital. Problem was it was noisy and breakfast was lacking selections. They need to consider more items for breakfast and possibly soundproofing the windows more. Even up on the 14th floor the noise from Soi Nana was heard. I would... More 

Was this review helpful? Yes 3
Mariefe U, General Manager at Shama Sukhumvit Bangkok, responded to this review

Dear decon11, Thank you for taking the time to provide us your comments. As part of Shama’s strive to provide the highest service standards, your feedback and suggestions are greatly appreciated. With regards to advising guests regarding events at Soi 4 that may cause major noise disturbance and limitations of the breakfast, please be advised that we shall definitely look... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 28, 2015

the hotel was near to my hospital and the location was very live with all actions. the rooms are specious and clean. the staff were very friendly and helpful. i would recommend for family stay and visitors to Bumingrad hospital

Was this review helpful? Yes 2
Mariefe U, General Manager at Shama Sukhumvit Bangkok, responded to this review

Dear Salem A, Thank you for sharing your comments regarding your stay at Shama Sukhumvit. We are pleased to learn that your expectations were met including location, rooms and our services. We sincerely look forward to welcoming you again soon. More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 25, 2015

We stayed many five star hotel in many world but we can't get a homely feeling like shama and their breakfast fast room service everything perfect and especially that tour desk and their managey miss koy is excellent tour operator and her driver mr.ban show each and every places

Was this review helpful? Yes 3
Mariefe U, General Manager at Shama Sukhumvit Bangkok, responded to this review

Dear Shibin C. Thank you for sharing your wonderful experience and we are delighted to learn that you enjoyed your stay with us at Shama Sukhumvit. We all sincerely look forward to welcoming you again soon. More 

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