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Legacy Express Bangkok

29, Sukhumvit Road | (Front Corner of Sukhumvit Soi 1), Bangkok 10110, Thailand
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Legacy Express Bangkok
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Legacy Express Bangkok
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340 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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    (83)
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UK
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 1 week ago

I’ve used this hotel a number of times since it first opened, about five years ago. It is in a good location, has good sized rooms and provides value for money. However the hotel charges your credit card for one night’s stay from the moment you make your booking. On arrival they charge the full amount for the number of... More 

Was this review helpful? Yes
Orapin L, Manager at Legacy Express Bangkok, responded to this review

Dear walkman, Thank you for always choosing to stay with Legacy Express and taking time to give us a review. We are glad that you like our location and we are good value. Regarding mentioned that we have charged you upon make reservation, kindly informed that we just do pre-authorization to guarantee your booking only. However it’s will automatically release... More 

Bandar Seri Begawan
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had to use taxi to go this hotel from Don Mueng airport and that cost me 450tbh!!! the driver did not use meter! but returning to the same airport cost me 173tbh + 140tbh (highway tolls) by using an app called Taxigrab. yeah u need to install this app when you're Bangkok because it's cheaper and they use meter... More 

Was this review helpful? Yes 1
Orapin L, Manager at Legacy Express Bangkok, responded to this review

Dear SylviaLSS, Thank you for choosing Legacy Express. We are grateful to know that you were satisfied with our good location, convenience.However I have noted down the point that you mentioned for the improvement. Please be assured that your comments will be looked into. We hope to see you again soon! Warmest regards, Orapin Luantubtim, Assistant Front Office Manager More 

2 reviews
5 of 5 stars Reviewed June 24, 2015

I like all the staff here...Every staff smile all the time! especially the security guard. Good location! Near to bts station Phloen Chit~7 eleven~Domino Pizza~Local food restaurant~Nice and clean room! But still need improvement like install an adjustable aircon and renovate your restaurant...Appreciated your great services...Keep it up Legacy! I will stay your hotel again next time~

Was this review helpful? Yes
Orapin L, Manager at Legacy Express Bangkok, responded to this review

Dear Tang M, Thank you very much for your great review of our hotel! We are happy to read that you enjoyed our great location, rooms, and that our friendly staff helped to make your stay a memorable one. We hope to see and serve you again the next time you come to Bangkok. Warmest regards, Orapin Luantubtim, Assistant Front... More 

Kolkata (Calcutta), India
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 17, 2015

Just as the other reviews say!!!! Good rooms. Average amenities.. Staff well behaved & helpful. Superbly located. This property has a lot many positives... But just spoils it with the breakfast.. Pathetic is just an understatement & mind it I was well aware about the other reviews who complained. I had very minimum expectations but even then they could not... More 

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Orapin L, Manager at Legacy Express Bangkok, responded to this review

Dear Ranadeep_b We very much appreciate your comments regarding your stay with us at Legacy Express. We are pleased that you like our hotel and enjoyed staying here. Thank you for highlighting the issue about breakfast in our restaurant. Please be ensured that we retrieve to make it better for our significant guests. Once again, thank you for staying with... More 

Thailand
1 review
5 of 5 stars Reviewed June 14, 2015

I am glad that they recommend me this hotel.i am very happy to recommend this to my friends and to others,because the hotel are close to everything and our room are quite.breakfast are also good as well as the staffs they are very friendly specially TIK who we met us on our arrival that help us a lot tell and... More 

Was this review helpful? Yes
Orapin L, Manager at Legacy Express Bangkok, responded to this review

Dear Erma V , Thank you for the short review and sharing us your feedback. We are pleased to know that you were very impressed with our great services location, rooms. In addition, you would recommend Legacy Express to other travelers as well. I have passed you compliment to TIK for his excellent service. We look forward to welcoming you... More 

1 review
5 of 5 stars Reviewed June 14, 2015

I just come to thailnd for the frist time and i have to staying at this hotel legacy expess bangkok. I really exciting lol but im really happy coz the staff as alway are friendly his name TIK. Him always recommend the place we should we go and we got the room was good we got the room at 407... More 

Was this review helpful? Yes
Orapin L, Manager at Legacy Express Bangkok, responded to this review

Dear Emma D Thank you very much for the great review!! We are delighted to read that you have enjoyed your overall stay at Legacy Express with favorable impression of our location,room, and services. In addition, we greatly appreciate your compliment to our staffs, particularly to TIK- our guest service agent. Receiving such positive feedback from guests motivates us to... More 

London, United Kingdom
Level Contributor
120 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed June 12, 2015

I've stayed at this hotel many times. I stopped though because the breakfast restaurant was like a dungeon. I am happy to report that the room is currently being refurbished. The rest of the hotel also seems to be better maintained. And the staff as always are very friendly. I recommend this hotel for those who need to be near... More 

Was this review helpful? Yes 1
Orapin L, Manager at Legacy Express Bangkok, responded to this review

Dear ASEAN-fan Thank you for always choosing Legacy Express for your trip in Bangkok. We are glad to know that you were happy with our location, room, and services. However, we are sorry that the breakfast in our restaurant does not meet your expectation. Please be assured that your comments will be shared to restaurant team for further improvement. We... More 

Chiang Mai, Thailand
Level Contributor
97 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
4 of 5 stars Reviewed June 9, 2015

Stayed here for two nights early June 2015. The hotel is on the corner of Soi 1, and at a good location for Bumrungrad hospital as well as the Skytrain (BTS) and nightlife (Nana Plaza etc.) - all walking distance. The hotel has a character doorman, who, despite his advancing age, showed me the room and then in one hit... More 

Was this review helpful? Yes
Orapin L, Manager at Legacy Express Bangkok, responded to this review

Dear sergio2008 Thank you for staying with us and sharing your feedback with Trip Advisor. We are delighted to know that you were satisfied with our location, convenience, room, and staffs. In addition, we greatly appreciate your compliment to both doormen. Your compliments will be shared to all staffs to encourage them to continue their hard working and bring up... More 

Fort Lauderdale, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed June 9, 2015 via mobile

Well checking in was a mission, first they couldn't find me and then there wasn't a room ready, which is fine because I did arrive at 12:30. I ask when the room would be ready and the "manager" Sara says not until 2, she says all hotel rooms in the world aren't available until 2, very very rude. I ask... More 

Was this review helpful? Yes
Orapin L, Manager at Legacy Express Bangkok, responded to this review

Dear yachtiechris Thank you for taking time to share your feedback following your visit. I appreciate you chose to book with us but very much regret to read that your recent experience did not live up to your expectations. Kindly informed that early check in and late check out are subject to room availability. Moreover we have try our best... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 8, 2015

Legacy has nice rooms, staff and wifi. I would rate the breakfast standard as 2/5. However the greatest asset this hotel has is being near all the amenities you could hope for: motorway for the cab back to the airport, BTS, 7/11, street food and your usual American conglomerates, tailors, shopping centers and so on. The rate was very reasonable... More 

Was this review helpful? Yes
Orapin L, Manager at Legacy Express Bangkok, responded to this review

Dear David B Thank you for sharing your feedback regarding your stay experience with us. We are glad to know that you were satisfied with our cleanliness, good location, good WI-FI internet ,reasonable price and enjoyed the services provided by our staffs. However, we are so sorry to hear that the breakfast in our restaurant does not meet your expectation.... More 

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