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All 756 Bangkok hotels

Legacy Express Bangkok

3.0 of 5 Hotel   |   29, Sukhumvit Road | (Front Corner of Sukhumvit Soi 1), Bangkok 10110, Thailand
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Legacy Express Bangkok
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Ranked #269 of 756 Hotels in Bangkok
A recent review
5 of 5 stars reviewed 3 weeks ago
michael h Lancaster, United Kingdom
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276 reviews from our community

Traveler rating
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    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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English first
Lancaster, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I had the pleasure of staying here july 2014 had a great time staff always helpful and always had a smile room was clean and spacious overall enjoyed my stay would be happy staying again my thanks to the 2 main entrance staff and the lovely young girl on reception

Was this review helpful? Yes
LegacyExpress, Manager at Legacy Express Bangkok, responded to this review

Dear Michael h, Thank you very much for your review. We are glad to know that you were happy during stay with us. We would be pleased to welcoming you back to Legacy Express Bangkok all the time. Sincerely, Supattra R. Operations Manager More

2 reviews
2 of 5 stars Reviewed August 7, 2014 via mobile

Dear friends.. today i had the worst experience.. i walked in to legacy express and immediately i first enquired about the room rate . Rack rate was 1700bht . But from the booking. Com, they have charged 3400bht per night i immediately cancelled the booking and lost 1500bht on last minute cancellation. When i came into the room aircon was... More

Was this review helpful? Yes
LegacyExpress, Manager at Legacy Express Bangkok, responded to this review

Dear msVeronica, Thank you for your constructive comments. We sincerely regret to learn about your unpleasant experience during your stay with us. We have taken note on the issue mentioned, and will make sure the appropriate approaches are taken to prevent the reoccurrence of the same incident. We sincerely thank for your kind assistance in addressing the problem which will... More

London, United Kingdom
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 3, 2014

The rooms and reception area are great in this modern hotel centrally located in Bangkok's business district and close to the sky train. However, having stayed on several occasions, I've noticed that the breakfast room has had no improvements made - it still looks unfinished with a rough concrete floor and exposed rough ceiling. And more worrying is the central... More

Was this review helpful? Yes 1
LegacyExpress, Manager at Legacy Express Bangkok, responded to this review

Dear ASEAN-fan, Thank you for your valuable feedback with regards to your recent stay with us at Legacy Express Bangkok. Your comments have been acknowledged and directed to the Head of Department to find the best way to improve the restaurant and to ensure that no objects blocking fire escape. I sincerely thank you once again for the valuable comments... More

Bangkok, Thailand
Top Contributor
83 reviews 83 reviews
30 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed August 3, 2014

Bangkok is filled to the brim with all sorts of hotels, but it can be hard to find a decent priced hotel with a good clean room. This is one of those hotels. Staff are friendly and helpful, the hotel itself is in a good location (close to shopping malls and plenty of food stalls/restaurants). It's quite a trendy hotel... More

Was this review helpful? Yes
LegacyExpress, Manager at Legacy Express Bangkok, responded to this review

Dear Samantha R, Thank you very much for your positive comments. We were happy to read that you enjoyed your stay and do look forward to welcome you back in Bangkok. Sincerely yours, Supattra R. Operations Manager More

Pasay, Philippines
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 2, 2014

First of all I must say that the reason why I wanted to write this review is for the first timers like me who isn't sure if they should take a chance in staying with Legacy Express. Here it goes: We arrived at Suvarnabhumi airport late evening of 22nd June and had our money exchanged for Baht, bought food at... More

Was this review helpful? Yes 2
LegacyExpress, Manager at Legacy Express Bangkok, responded to this review

Dear Mae R, Thank you very much for taking your time to write a long review. It will motivate us to do even better. We hope to see you back at Legacy Express Bangkok. I will be happy to personally take care of your booking, so please do not hesitate to contact me when you will be back to Bangkok!... More

Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 1, 2014

Check in - not take long time but staff were so busy like they did not know how to handle the busy situation or not well organize works for 3 staffs there. Room - Big but almost things are quite old and look not so tidy, for example ; toilet wall, shower partition, toilet door, terrible loud air con. Bed... More

Was this review helpful? Yes
LegacyExpress, Manager at Legacy Express Bangkok, responded to this review

Dear Soraya O, I was very concerned to learn of the unacceptable level of service which you experienced on your stay with us. Certainly your first stay experience reflected our normal level of service which we try to deliver in a personalized and attentive manner. Please accept my sincere apologies for the inconvenience. Sincerely Yours, Supattra R. Operations Manager More

Glasgow, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 26, 2014

nice ,quiet ,and comfortable with very friendly and helpful stuff ,in reception very lovely and nice stuffs specially Titita ,Supattra and Noey working hard on duty and respectable, hotel is in SOI 1 sukhumvit road close to Nana plaza and sky train , in the intrance have dominos pizza and a coffee shop with nice stuffs close to nightlifes restaurants... More

Was this review helpful? Yes 1
LegacyExpress, Manager at Legacy Express Bangkok, responded to this review

Dear Mr. Ashkan, We are very pleased that you were happy during stay with us. We do hope to welcoming you back to Legacy Express Bangkok all the time. You are our good customer. Sincerely yours, Supattra R. Operations Manager More

Kiev, Ukraine
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 26, 2014

Legacy Express Bangkok is a good option for budget travelers. It's well located, so you can easily get there from the airport by metro (70 baths). It's only about 5 minutes walk from Phloen Chit station (take exit 3 from the metro), and when looking for the hotel please don't miss Domino's Pizza (actually I missed it) - entrance to... More

Was this review helpful? Yes
LegacyExpress, Manager at Legacy Express Bangkok, responded to this review

Dear Natalia_Tsentylo, Thank you for staying with us. We have been told about your compliments to our staffs. Also we are glad to hear that the location offers comfort in your journey. We look forward to welcoming you back to stay with us again. Best Regards, Supattra Rerkgulajarn (Ms.) Operations Manager More

Los Angeles, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 10, 2014

I want to start off by saying that I was pleasantly surprised by how much I enjoyed staying here. I never know what to expect when I take a chance on a hotel I never stayed at before, but my expectations were surpassed. The staff at this hotel is extremely courteous and friendly. They many times when out of there... More

Review collected in partnership with Compass Hospitality

Was this review helpful? Yes 2
LegacyExpress, Manager at Legacy Express Bangkok, responded to this review

Dear Mr.Todd Armon, We are very greatful for the many valuable comments. Our staffs are very happy to know that you enjoyed staying here which is our goal to make our guests feel most comfortable and pleasant stay. However, we apologize for breakfast at the lack of quality and variety. We have plans to improve the breakfast to be better... More

Manchester, United Kingdom
Contributor
17 reviews 17 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed June 3, 2014

Located on the corner of Soi 1 on the Sukhumvit road you are close to most things, the entrance is adjacent to Domino's Pizza and the concierge is the best person to see for a taxi if needed. Rooms are small but perfectly formed, not much of a view but as a place to crash it is of high standard,... More

Was this review helpful? Yes 1
LegacyExpress, Manager at Legacy Express Bangkok, responded to this review

Dear GregMac, Thank you very much for your positive comments. Your review will motivate us to do even better. I will be happy to personally take care of your bookings. We hope to see you back at Legacy Express Bangkok. Sincerely Yours, Supattra Rerkgulajarn Operations Manager More

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Additional Information about Legacy Express Bangkok

Address: 29, Sukhumvit Road | (Front Corner of Sukhumvit Soi 1), Bangkok 10110, Thailand
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3 star — Legacy Express Bangkok 3*
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Also Known As:
Legacy Express Bangkok Hotel Bangkok

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