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Legacy Express Bangkok

3.0 of 5 29, Sukhumvit Road | (Front Corner of Sukhumvit Soi 1), Bangkok 10110, Thailand
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Legacy Express Bangkok
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Legacy Express Bangkok
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284 reviews from our community

Traveler rating
    74
    133
    56
    11
    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pakistan
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in this hotel for 6 nights. Overall the stay was very nice. The location of hotel is excellent. BTS Sky Train station is 2 min walk away. Domino Pizza and 7eleven is in the same building. Night shopping bazar is 1 street away. Room are big comes with mini refrigerator. Breakfast is below the average with very limited... More

Was this review helpful? Yes 1
Christchurch, New Zealand
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Good hotel if you are planning on leaving the next day. Decent for a nights sleep before the next days travelling. The doorman is very friendly and the hotel staff are too. There is a shop just outside for your convenience and many street food stalls just up the road. We choose this hotel purely for its close vicinity to... More

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 4 weeks ago

Cons air conditioner was loud and leaking but it doesn't affect much booked the hotel directly on the hotel website and send separate email to ensure i have got a smoking room and received a reply that you noted my requested. Upon check in I was told there wasn't any smoking room - just don't understand why such request was... More

Was this review helpful? Yes
LegacyExpress, Manager at Legacy Express Bangkok, responded to this review

Dear Lex Z, We thank you so much for your reviews. However, we do apologize for your inconvenience about moving to new smoking room on next day. We will keep monitoring about guest request with full attention to ensure that it will meet the expectation. We hope to see you again at Legacy Express Bangkok. Sincerely Yours, Supattra More

Singapore, Singapore
2 reviews
3 of 5 stars Reviewed October 10, 2014

Pros- - Clean rooms - Excellent location - 7-Eleven on the ground level - Good food stalls near hotel - Free wifi and signal was good - Value for money - Suitable for couples and/or friends Cons - Loud air-conditioner - Near railway track (we could hear the train at 5 am in the morning??) - Service was so-so due... More

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LegacyExpress, Manager at Legacy Express Bangkok, responded to this review

Dear Chu-Hye, Thank you for your valuable comments. However, we do apologize for your inconvenience about late checking out flexibility, due to it is subject to room availability. We hope to see you next time at Legacy Express Bangkok. Sincerely Yours, Supattra More

Bangkok, Thailand
1 review
2 of 5 stars Reviewed September 23, 2014

Poor management. Booking through the hotel's website was misleading. Breakfast service was terrible. Staff at breakfast ignored guest's requests even for forks and spoons. Good point: The 2 elderly doormen were very friendly and helpful. We do appreciate their service.

Was this review helpful? Yes
LegacyExpress, Manager at Legacy Express Bangkok, responded to this review

Dear SammoSammy, We do apologize for dissatisfaction during your stay with us. For breakfast service and restaurant have been planned to certainly improve for better serving in the nearest future. We do hope to have a chance for welcoming you back again to Legacy Express Bangkok. Sincerely Yours, Supattra R. Operations Manager More

Lancaster, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 30, 2014

I had the pleasure of staying here july 2014 had a great time staff always helpful and always had a smile room was clean and spacious overall enjoyed my stay would be happy staying again my thanks to the 2 main entrance staff and the lovely young girl on reception

Was this review helpful? Yes
LegacyExpress, Manager at Legacy Express Bangkok, responded to this review

Dear Michael h, Thank you very much for your review. We are glad to know that you were happy during stay with us. We would be pleased to welcoming you back to Legacy Express Bangkok all the time. Sincerely, Supattra R. Operations Manager More

2 reviews
2 of 5 stars Reviewed August 7, 2014 via mobile

Dear friends.. today i had the worst experience.. i walked in to legacy express and immediately i first enquired about the room rate . Rack rate was 1700bht . But from the booking. Com, they have charged 3400bht per night i immediately cancelled the booking and lost 1500bht on last minute cancellation. When i came into the room aircon was... More

Was this review helpful? Yes
LegacyExpress, Manager at Legacy Express Bangkok, responded to this review

Dear msVeronica, Thank you for your constructive comments. We sincerely regret to learn about your unpleasant experience during your stay with us. We have taken note on the issue mentioned, and will make sure the appropriate approaches are taken to prevent the reoccurrence of the same incident. We sincerely thank for your kind assistance in addressing the problem which will... More

London, United Kingdom
Top Contributor
65 reviews 65 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 3, 2014

The rooms and reception area are great in this modern hotel centrally located in Bangkok's business district and close to the sky train. However, having stayed on several occasions, I've noticed that the breakfast room has had no improvements made - it still looks unfinished with a rough concrete floor and exposed rough ceiling. And more worrying is the central... More

Was this review helpful? Yes 1
LegacyExpress, Manager at Legacy Express Bangkok, responded to this review

Dear ASEAN-fan, Thank you for your valuable feedback with regards to your recent stay with us at Legacy Express Bangkok. Your comments have been acknowledged and directed to the Head of Department to find the best way to improve the restaurant and to ensure that no objects blocking fire escape. I sincerely thank you once again for the valuable comments... More

Bangkok, Thailand
Top Contributor
85 reviews 85 reviews
31 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed August 3, 2014

Bangkok is filled to the brim with all sorts of hotels, but it can be hard to find a decent priced hotel with a good clean room. This is one of those hotels. Staff are friendly and helpful, the hotel itself is in a good location (close to shopping malls and plenty of food stalls/restaurants). It's quite a trendy hotel... More

Was this review helpful? Yes
LegacyExpress, Manager at Legacy Express Bangkok, responded to this review

Dear Samantha R, Thank you very much for your positive comments. We were happy to read that you enjoyed your stay and do look forward to welcome you back in Bangkok. Sincerely yours, Supattra R. Operations Manager More

Pasay, Philippines
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 2, 2014

First of all I must say that the reason why I wanted to write this review is for the first timers like me who isn't sure if they should take a chance in staying with Legacy Express. Here it goes: We arrived at Suvarnabhumi airport late evening of 22nd June and had our money exchanged for Baht, bought food at... More

Was this review helpful? Yes 5
LegacyExpress, Manager at Legacy Express Bangkok, responded to this review

Dear Mae R, Thank you very much for taking your time to write a long review. It will motivate us to do even better. We hope to see you back at Legacy Express Bangkok. I will be happy to personally take care of your booking, so please do not hesitate to contact me when you will be back to Bangkok!... More

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Additional Information about Legacy Express Bangkok

Address: 29, Sukhumvit Road | (Front Corner of Sukhumvit Soi 1), Bangkok 10110, Thailand
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3 star — Legacy Express Bangkok 3*
Number of rooms: 63
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Also Known As:
Legacy Express Bangkok Hotel Bangkok

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