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Legacy Express Bangkok

3.0 of 5 29, Sukhumvit Road | (Front Corner of Sukhumvit Soi 1), Bangkok 10110, Thailand
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Legacy Express Bangkok
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Legacy Express Bangkok
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281 reviews from our community

Traveler rating
    74
    131
    55
    11
    10
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46
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22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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  • All months
    (281)
  • Mar-May only
    (69)
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    (71)
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    (77)
  • Dec-Feb only
    (64)
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1 review
4 of 5 stars Reviewed 2 days ago NEW

Cons air conditioner was loud and leaking but it doesn't affect much booked the hotel directly on the hotel website and send separate email to ensure i have got a smoking room and received a reply that you noted my requested. Upon check in I was told there wasn't any smoking room - just don't understand why such request was... More

Was this review helpful? Yes
Singapore, Singapore
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Pros- - Clean rooms - Excellent location - 7-Eleven on the ground level - Good food stalls near hotel - Free wifi and signal was good - Value for money - Suitable for couples and/or friends Cons - Loud air-conditioner - Near railway track (we could hear the train at 5 am in the morning??) - Service was so-so due... More

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Bangkok, Thailand
1 review
2 of 5 stars Reviewed 4 weeks ago

Poor management. Booking through the hotel's website was misleading. Breakfast service was terrible. Staff at breakfast ignored guest's requests even for forks and spoons. Good point: The 2 elderly doormen were very friendly and helpful. We do appreciate their service.

Was this review helpful? Yes
LegacyExpress, Manager at Legacy Express Bangkok, responded to this review

Dear SammoSammy, We do apologize for dissatisfaction during your stay with us. For breakfast service and restaurant have been planned to certainly improve for better serving in the nearest future. We do hope to have a chance for welcoming you back again to Legacy Express Bangkok. Sincerely Yours, Supattra R. Operations Manager More

Lancaster, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 30, 2014

I had the pleasure of staying here july 2014 had a great time staff always helpful and always had a smile room was clean and spacious overall enjoyed my stay would be happy staying again my thanks to the 2 main entrance staff and the lovely young girl on reception

Was this review helpful? Yes
LegacyExpress, Manager at Legacy Express Bangkok, responded to this review

Dear Michael h, Thank you very much for your review. We are glad to know that you were happy during stay with us. We would be pleased to welcoming you back to Legacy Express Bangkok all the time. Sincerely, Supattra R. Operations Manager More

2 reviews
2 of 5 stars Reviewed August 7, 2014 via mobile

Dear friends.. today i had the worst experience.. i walked in to legacy express and immediately i first enquired about the room rate . Rack rate was 1700bht . But from the booking. Com, they have charged 3400bht per night i immediately cancelled the booking and lost 1500bht on last minute cancellation. When i came into the room aircon was... More

Was this review helpful? Yes
LegacyExpress, Manager at Legacy Express Bangkok, responded to this review

Dear msVeronica, Thank you for your constructive comments. We sincerely regret to learn about your unpleasant experience during your stay with us. We have taken note on the issue mentioned, and will make sure the appropriate approaches are taken to prevent the reoccurrence of the same incident. We sincerely thank for your kind assistance in addressing the problem which will... More

London, United Kingdom
Senior Contributor
49 reviews 49 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 3, 2014

The rooms and reception area are great in this modern hotel centrally located in Bangkok's business district and close to the sky train. However, having stayed on several occasions, I've noticed that the breakfast room has had no improvements made - it still looks unfinished with a rough concrete floor and exposed rough ceiling. And more worrying is the central... More

Was this review helpful? Yes 1
LegacyExpress, Manager at Legacy Express Bangkok, responded to this review

Dear ASEAN-fan, Thank you for your valuable feedback with regards to your recent stay with us at Legacy Express Bangkok. Your comments have been acknowledged and directed to the Head of Department to find the best way to improve the restaurant and to ensure that no objects blocking fire escape. I sincerely thank you once again for the valuable comments... More

Bangkok, Thailand
Top Contributor
84 reviews 84 reviews
31 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed August 3, 2014

Bangkok is filled to the brim with all sorts of hotels, but it can be hard to find a decent priced hotel with a good clean room. This is one of those hotels. Staff are friendly and helpful, the hotel itself is in a good location (close to shopping malls and plenty of food stalls/restaurants). It's quite a trendy hotel... More

Was this review helpful? Yes
LegacyExpress, Manager at Legacy Express Bangkok, responded to this review

Dear Samantha R, Thank you very much for your positive comments. We were happy to read that you enjoyed your stay and do look forward to welcome you back in Bangkok. Sincerely yours, Supattra R. Operations Manager More

Pasay, Philippines
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 2, 2014

First of all I must say that the reason why I wanted to write this review is for the first timers like me who isn't sure if they should take a chance in staying with Legacy Express. Here it goes: We arrived at Suvarnabhumi airport late evening of 22nd June and had our money exchanged for Baht, bought food at... More

Was this review helpful? Yes 5
LegacyExpress, Manager at Legacy Express Bangkok, responded to this review

Dear Mae R, Thank you very much for taking your time to write a long review. It will motivate us to do even better. We hope to see you back at Legacy Express Bangkok. I will be happy to personally take care of your booking, so please do not hesitate to contact me when you will be back to Bangkok!... More

Contributor
13 reviews 13 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 1, 2014

Check in - not take long time but staff were so busy like they did not know how to handle the busy situation or not well organize works for 3 staffs there. Room - Big but almost things are quite old and look not so tidy, for example ; toilet wall, shower partition, toilet door, terrible loud air con. Bed... More

Was this review helpful? Yes
LegacyExpress, Manager at Legacy Express Bangkok, responded to this review

Dear Soraya O, I was very concerned to learn of the unacceptable level of service which you experienced on your stay with us. Certainly your first stay experience reflected our normal level of service which we try to deliver in a personalized and attentive manner. Please accept my sincere apologies for the inconvenience. Sincerely Yours, Supattra R. Operations Manager More

Glasgow, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 26, 2014

nice ,quiet ,and comfortable with very friendly and helpful stuff ,in reception very lovely and nice stuffs specially Titita ,Supattra and Noey working hard on duty and respectable, hotel is in SOI 1 sukhumvit road close to Nana plaza and sky train , in the intrance have dominos pizza and a coffee shop with nice stuffs close to nightlifes restaurants... More

Was this review helpful? Yes 1
LegacyExpress, Manager at Legacy Express Bangkok, responded to this review

Dear Mr. Ashkan, We are very pleased that you were happy during stay with us. We do hope to welcoming you back to Legacy Express Bangkok all the time. You are our good customer. Sincerely yours, Supattra R. Operations Manager More

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Additional Information about Legacy Express Bangkok

Address: 29, Sukhumvit Road | (Front Corner of Sukhumvit Soi 1), Bangkok 10110, Thailand
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3 star — Legacy Express Bangkok 3*
Number of rooms: 63
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Also Known As:
Legacy Express Bangkok Hotel Bangkok

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