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Maitria Hotel Sukhumvit 18 - A Chatrium Collection

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26 Sukhumvit Soi 18, Sukhumvit Road, Klongtoey, Bangkok 10110, Thailand (Formerly Oakwood Apartments Trilliant Sukhumvit 18)
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Maitria Hotel Sukhumvit 18 - A Chatrium Collection
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Maitria Hotel Sukhumvit 18 - A Chatrium Collection
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79 reviews from our community

Traveler rating
    37
    32
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    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Ottawa, Canada
Top Contributor
79 reviews 79 reviews
18 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We are a family of three spending 4 nights in Bangkok before go to Phuket, We choose this hotel because it 's walking distance to BTS Asok station and Terminal 21 Mall. When we arrived they informed us that the hotel's swimming pool was out of order for 3 months. it was very disappointing. But, the management gave us an... More 

Was this review helpful? Yes
Tanasak_van, Manager at Maitria Hotel Sukhumvit 18 - A Chatrium Collection, responded to this review

Thank you very much for your feedback. I am delighted to learn that you enjoy your stay with us. At the same time, the team is happy to have met your expectations in service and quality standards as receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. We are happy to... More 

Taiwan
1 review
4 of 5 stars Reviewed 6 days ago NEW

Moving quite conveniently located near the city center, there are a lot of food and massages in the night Comprehensive services and courteous staff The rooms are comfortable and bright, clean, spacious, well-appointed accommodations

Was this review helpful? Yes
Tanasak_van, Manager at Maitria Hotel Sukhumvit 18 - A Chatrium Collection, responded to this review

Greetings from Maitria Hotel Sukhumvit 18 - A Chatrium Collection. Thank you for choosing to stay with us during your recent stay in Bangkok I was happy to read of your pleasant experience during your stay with us and pleased that you were well taken care of by the team. Here at Maitria Hotel Sukhumvit 18 - A Chatrium Collection... More 

Bangkok, Thailand
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Room & Facilities: One of the best comfortable room ever in the central of Bangkok. Nice staffs at reception but mates quite loud spoken in front of my room. Therefore, the wall is great no surrounding from beside but the door not a such. That's why I have heard mates talked. Not really a nice environment for parking lots, which... More 

Was this review helpful? Yes
Tanasak_van, Manager at Maitria Hotel Sukhumvit 18 - A Chatrium Collection, responded to this review

Thank you for choosing to stay with us at Maitria Hotel Sukhumvit 18 - A Chatrium Collection– it was a pleasure having you with us. I was happy to read of your pleasant experience during your stay and pleased that you were well taken care of by the team. Here at Maitria Hotel Sukhumvit 18 - A Chatrium Collection we... More 

Brisbane, Australia
2 reviews
5 of 5 stars Reviewed 3 weeks ago

What was there not to love about this place..Staff were great...Rooms were great...Defiantly recommend... Bed was absolutely wonderful....Near everything..close to BTS... Would stay here again...was not harassed by taxi people as I walked out off the door which was a plus

Review collected in partnership with this hotel

Was this review helpful? Yes
Tanasak_van, Manager at Maitria Hotel Sukhumvit 18 - A Chatrium Collection, responded to this review

Greetings from Maitria Hotel Sukhumvit 18 - A Chatrium Collection. Thank you for choosing to stay with us at Maitria Hotel Sukhumvit 18 - A Chatrium Collection during your recent stay in Bangkok – it was a pleasure having you with us and we do look forward to welcoming you back. I would also like to thank you for taking... More 

Kuala Lumpur
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It was my first stay in this hotel, honestly I booked it due to its decent price and the fact that the room comes with a small kitchen area and bath tub. I did not expect much as it is located in a quaint little alley and with a 'not-too-grand' lobby. :) So I was totally amazed when I saw... More 

Was this review helpful? Yes
Tanasak_van, Manager at Maitria Hotel Sukhumvit 18 - A Chatrium Collection, responded to this review

Greetings from Maitria Hotel Sukhumvit 18 - A Chatrium Collection. Thank you for choosing to stay with us at Maitria Hotel Sukhumvit 18 - A Chatrium Collection during your recent stay in Bangkok – it was a pleasure having you with us and we do look forward to welcoming you back. I would also like to thank you for taking... More 

Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I happened to see this hotel through a hotel booking apps when I was in Bangkok. As I was there for 3 nights and hadn't booked my last night hotel, I then decided to give this hotel a try. Didn't really see the reviews of this hotel, I just booked it based on the pictures and star ratings from the... More 

Was this review helpful? Yes
Tanasak_van, Manager at Maitria Hotel Sukhumvit 18 - A Chatrium Collection, responded to this review

Greetings from Maitria Hotel Sukhumvit 18 - A Chatrium Collection. Thank you for taking the time to write your kind words following a recent stay at The Maitria Hotel Sukhumvit 18 - A Chatrium Collection. We were delighted that you enjoyed all the facilities, locations and most importantly, the service we provided you with. The team will be happy to... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 14, 2015

I booked the hotel myself on the cgatrium web page. The driving directions on their google map are miss leading. Upon arrival I was informed that the hotel's swimming pool was out of order. However, the management provided an upgrate to a nice studio. The rooms were very clean and the staff at the reception is friendly and helpful. The... More 

Was this review helpful? Yes 1
Tanasak_van, Manager at Maitria Hotel Sukhumvit 18 - A Chatrium Collection, responded to this review

Greetings from Maitria Hotel Suklhumvit 18 - A Chatrium Collection. Thank you for your very lovely review of Maitria Hotel Suklhumvit 18 - A Chatrium Collection. It’s a shame that you were experience the contraction noise from the pool and A/C control unit but hopefully you will have the opportunity to come back on your next trip when our renovation... More 

Hong Kong, China
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 13, 2015

Overall, a great place to stay in a central location. It's about a 10 mins walk from the Asoke BTS. There are local food vendors along the street and a couple of convenience stores on the way back to the hotel. Hotel staff is very friendly and helpful especially a bell boy named Johnny. We booked 2 rooms but got... More 

Was this review helpful? Yes 2
Tanasak_van, Manager at Maitria Hotel Sukhumvit 18 - A Chatrium Collection, responded to this review

Greetings from Maitria Hotel Sukhumvit 18 - A Chatrium Collection. We are pleased to hear that you and your family had a pleasant stay experience while residing at Maitria Hotel Sukhumvit 18 - A Chatrium Collection. The nice big clean rooms and fully equipped kitchen allows your family to comfortably relax and feel right at home. Our location next to... More 

Prince George, Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 7, 2015

The taxi driver had a difficult time finding it from the airport, but got us to the correct street and we found it from there. The people at the front desk were very helpful, they assisted us in booking a tour and they were very nice. The location is great if you want to be in that part of town,... More 

Was this review helpful? Yes
Tanasak_van, Manager at Maitria Hotel Sukhumvit 18 - A Chatrium Collection, responded to this review

Thank you for choosing to stay with us at Maitria Hotel Sukhumvit 18 – it was a pleasure having you with us. I was happy to read of your pleasant experience during your stay and pleased that you were well taken care of by the team. Here at Maitria Hotel Sukhumvit 18 we do strive to provide all our residents... More 

Newcastle, Australia
Contributor
20 reviews 20 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 4, 2015

If I could judge the comfort of room alone I would rate a 4 out of 5. However I was not happy with the following: -Room service was poor and untimely. I am talking one night it was 7pm for a clean and considering this includes your daily water that's way too late -no washcloth or starter dishwash liquid. I... More 

Was this review helpful? Yes 1
Tanasak_van, Manager at Maitria Hotel Sukhumvit 18 - A Chatrium Collection, responded to this review

Greetings from Maitria Hotel Sukhumvit 18 - A Chatrium Collection. Thank you for choosing to stay with us during your recent stay in Bangkok - it is a pleasure having you with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times and we welcome suggestions such as yours as... More 

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