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Sofitel Bangkok Sukhumvit

#32 of 771 Hotels in Bangkok
Certificate of Excellence
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189 Sukhumvit Road Soi 13-15 | Klongtoey Nuea, Wattana, Bangkok 10110, Thailand
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Sofitel Bangkok Sukhumvit
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Sofitel Bangkok Sukhumvit
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1,623 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stockholm, Sweden
Top Contributor
75 reviews 75 reviews
75 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed a night at the Sofitel Sukhumvit during our last night in Bangkok recently. When arriving the hotel we were checked in by a friendly girl who also offered us a complimentary drink while taking our details. We requested a high floor with a view, and got the option to wait for such a room or have a room with... More 

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New Delhi, India
Senior Contributor
47 reviews 47 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here for 2 days, 1 night with my husband. Check in was super smooth, excellent level of customer service. The room & bathroom size was good. We were on the 24th floor & the city view was fantastic, specially in the night. Comfortable bed, pillow menu....nothing could be faulted. The location is right in the middle of everything....restaurants, shops,... More 

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Melbourne, Australia
Top Contributor
203 reviews 203 reviews
67 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed yesterday NEW

The Sofitel Bangkok is an interesting Hotel that really does not live up to the expectations of a 5 Star hotel in Bangkok. Upon arrival I was told that I had been upgraded to their club level......unfortunate for them I had actually booked a Club level room. The room was a rather strange with a very narrow walk way past... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

I was not intending to stay at this hotel but for my luck I had no option, the hotel was really good for the offer they give everything was nice reception room, and the the best was the toilet big clean bright, the house keeping is very helpful and cooperative I really enjoyed my stay and for sure I would... More 

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Sydney
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have previously stayed at Sofitel a few times with my family and this was the first time by myself. I had an amazing room the faced the pool area and the bed was very comfortable and the room very spacious. The staff at this hotel are this hotel are world class - nothing is a problem. The club area... More 

Was this review helpful? Yes 1
William J, General Manager at Sofitel Bangkok Sukhumvit, responded to this review

Dear Melissa P, We read with pleasure all the compliments you made about our hotel. We are delighted to hear you enjoyed our comfortable and spacious rooms as well as the service from our Ambassadors that do their utmost to make you feel at home. In the middle of Sukhumvit road, between BTS Nana and Asoke skytrain stations, the hotel... More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We had a wonderful stay in Bangkok in the Sofitel Bangkok Sukhumvit. It's located very central and yet you find a beautiful relaxing time off at the hotel pool and the roof top bar. Far away from noise and stress this city can cause. The service was exquisite, food absolutely fresh and nice! The executive floor offers coffee, cake, cocktails... More 

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William J, General Manager at Sofitel Bangkok Sukhumvit, responded to this review

Dear Julia K, Thank you for your lovely review. We are delighted to read you had relaxing days at Sofitel Bangkok Sukhumvit. I’ve personally shared your kind words to Khun Me and we all look forward to welcoming you back soon. Best Regards, William Haandrikman More 

singapore
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

Always like a Sofitel, but this one is a mixed bag. Service wise, Staff can be extremely pretentiously nice to some guests and turnaround be super nasty to others. Not sure if its the bipolar thing or just plain unprofessional. Definately poor training, definately poor management, definately not run by a true hotelier. If you have to stay here for... More 

Was this review helpful? Yes 1
William J, General Manager at Sofitel Bangkok Sukhumvit, responded to this review

Dear tickerup, Thank you very much for taking the time to share your feedback on Tripadvsior. I truly apologize that you did not experience our usual five star service. Please be assured I have addressed your concerns to our concerned department to ensure we continue to strive for excellence. We do hope you will reconsider to return to the hotel... More 

Kenilworth, United Kingdom
Top Contributor
57 reviews 57 reviews
25 hotel reviews
121 helpful votes 121 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed for 1 night middle of April. Welcome at check in was lovely rooms big and beds really comfortable. Fantastic bathroom. Location perfect right in the middle of Sukhumvit Road. Service was brilliant special thanks to Mateo who really excelled.

Was this review helpful? Yes 1
William J, General Manager at Sofitel Bangkok Sukhumvit, responded to this review

Dear pje39, Thank your very much for your lovely review. We are delighted to read you had an excellent stay with us and you appreciated our comfortable room as well as our fantastic bathrooms. Being located in the middle of Sukhumvit road, the heart of Bangkok, the location is indeed perfect to discover the city. Please be ensured that I... More 

Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

hotel was clean and nice. got upgraded because I'm a platinum but not for my another room booked under my name account. this was the first time i got this problem.My point of view as a le club member if website allow one member to book three rooms at a time it should have the benefit privilege for all the... More 

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William J, General Manager at Sofitel Bangkok Sukhumvit, responded to this review

Dear Joseph L, Thank you for taking the time to share your recent experience with us. We have well noted your remark about Le Club Member and please allow us to share your feedback to our Corporate Office. Thank you for your kind words to Khun Mee that I have already shared with her. We hope to have the pleasure... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I stayed in Sofitel at 10~15 April. I felt a excellent room condition and service of staffs. Specially, when i checked in hotel,i remember a staff of front counter. She was very kind and funny..maybe i remember her name is Tookta... Anyway she was very good staff.. I want to stay in this hotel again.. Excellent hotel condition,local, staff...best of... More 

Was this review helpful? Yes
William J, General Manager at Sofitel Bangkok Sukhumvit, responded to this review

Dear h380077, We are so proud to read Sofitel Bangkok Sukhumvit is the best hotel you ever stayed in your life. I have shared your compliments to all our Ambassadors to strive the excellence and we look forward to welcoming you back again in the best of best hotel in Bangkok! Kind Regards, William Haandrikman More 

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