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All 756 Bangkok hotels

The Heritage Bangkok

3.0 of 5 Hotel   |   198 Soi Narathivas 3, Narathivas Road | Silom, Bangrak, Bangkok 10500, Thailand
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Ranked #441 of 756 Hotels in Bangkok
A recent review
4 of 5 stars reviewed 1 week ago
jlinjr
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1,201 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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English first
Singapore, Singapore
1 review
1 of 5 stars Reviewed 1 week ago

i booked thru AGODA with good rates but hotel is a let down. The only great thing about this hotel is it's location which is just next to the BTS. I believe there are many other hotels situated at good locations and value for money. 1) I was truly disappointment upon arrival, no greetings nor bell boy came to help... More

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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I always choose this hotel whenever I am in BKK because value for money and nearby food stall, 7-11 and bTS. But when come to peak season like Songkran Festival their price will up to tripple rate than normal. Breakfast normal.

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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

The front desk staff not so friendly, but the bell boy greet us warmly. The room just average, bath towel got stain and feel dirty. The swimming pool totally a NO for me, the water look clear but the bottom of the pool r terrible, lot of dirt and disgusting. The so called gym room, have nothing. I dont think... More

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Senior Contributor
29 reviews 29 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for one night after our LONG journey from the UK via Qatar....it was lovely, clean, spacious rooms, pool, bar and right next door to an AMAZING seafood restaurant (you MUST check it out!!). The only downside was the interminable wait to check in...we arrived at 2pm, which is the stated check in time...and were left waiting (literally!) for... More

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I liked that it was a minute away from the nearest SkyTrain station, which I used to get to the airport. Instead of 500-600THB I spent 76THB and I missed all the traffic. Also just walking distance from Silom Road and Patpong. There's a 7-Eleven, Boots, McDonald's round the corner and during the day there were street vendors selling different... More

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Cordon
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I came to Heritage Bangkok twice. First time 4 years ago and it was a great moment. I decided to stay again in this hotel this year. It was really disappointing. It looks like there is no more investments to guarantee the high potential of this ideally situated design hotel : bathrooms are in bad shape, not dirty at all... More

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Norwich, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

So, realistically there's nothing majorly wrong with this hotel...but there's nothing majorly right with it either. The roof top pool area is nice, the beds are big and comfortable and there's a nice big shower as well as the rooms being clean, but, the rooms are dark and dingy with cheap furnishings and we we're put on a smoking floor... More

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Helsinki
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The hotel's location is perfect, for getting around in Bangkok (taking sky train etc). Many places are near by. Breakfast is good and includes fruits, omelets, warm and cold food etc. The young and nice personnel helped in many cases.

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Chiang Mai, Thailand
Contributor
17 reviews 17 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 5, 2014

I think the only excellent aspect of this hotel is the location. The rooms are small, internet unreliable and decor is so tired if it was human it would be in a coma. The shower was excellent and restaurant food was very good. We arrived very early they made us wait until 2.30pm to check. I very used to having... More

Was this review helpful? Yes 1
Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 27, 2014

I booked this hotel for an upcoming holiday in Jul2014, however circumstances changed and I emailed the email address provided to cancel my accommodation. According to their policy cancellation is free within a certain time frame. I emailed the hotel to advise and requested confirmation. along with this email and the many more that followed, I attached a dlivery receipt... More

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The Heritage Ba... T, General Manager at The Heritage Bangkok, responded to this review

Dear Valued guest, First of all, thanks for your accommodation at The Heritage Bangkok. we strive to maintain hotel & service standard to meet customer expectation but in your case we wonder your words! Please advise us via email gm@theheritagebangkok.com for more clarification then we could sort out for you. Hotel did many promotions online with some term & conditions... More

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Additional Information about The Heritage Bangkok

Address: 198 Soi Narathivas 3, Narathivas Road | Silom, Bangrak, Bangkok 10500, Thailand
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Heritage Bangkok 3*
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Also Known As:
The Heritage Bangkok Hotel Bangkok
The Heritage Hotel Bangkok

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