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All 746 Bangkok hotels

The Heritage Bangkok

3.0 of 5 Hotel   |   198 Soi Narathivas 3, Narathivas Road | Silom, Bangrak, Bangkok 10500, Thailand
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The Heritage Bangkok
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74%
Ranked #421 of 746 hotels in Bangkok
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 weeks ago
Theexecchef Bangkok, Thailand
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1,152 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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English first
Singapore, Singapore
1 review
1 of 5 stars Reviewed 1 week ago

Travellers BEWARE AND STAY AWAY! Checked-in with my partner and immediately noticed the generator sound in our room 605. Feedback to the hotel manager for room change and was offered a smoking room 203 and again the unbearable generator sound could be heard from within the room. The hotel manager claimed that all the rooms have a generator and the... More

Was this review helpful? Yes
The_Heritage_Group, Guest Relations Manager at The Heritage Bangkok, responded to this review

Dear unhappyguest1234 Greeting from The Heritage Hotels Group. Please accept our apology for the mistakens. The case of room 605 we tried our best to ask them to minimize their volume (be quiet) but they resisted. However thank you for the video but please sincere keep them private. We wish for your understanding and forgiveness. We are under renovation as... More

Bangkok, Thailand
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Location is very convenient next to the BTS/ sky-train/ rooms are soundproof and comfortable, a little worn but no real issues. We got a great deal through the net and didn't include breakfast, rather this was enjoyed at Dean and Deluca cafe which is located opposite. Thai restaurant opposite the hotel is also very good/ there is a 711 also... More

Was this review helpful? Yes 2
The_Heritage_Group, Guest Relations Manager at The Heritage Bangkok, responded to this review

Dear my valued customers Greeting form The Heritage Hotels Group. We glad that we have a chances to seve you. Thank you so much for your great review on TripAdivisors. You been a Santa to us more than you could ever imagine. We will kkep up our service and make it better and better to serve you once you come... More

Adelaide, Australia
1 review
2 of 5 stars Reviewed 2 weeks ago

Disappointed. This was my third stay at this hotel and I will not be back again. Breakfast was cold, the Aircon in one room blew hot, mouldy showers, promised wifi in rooms only worked at the door and to top it off, they lost the washing of my travel companion and took no responsibility for it. The only positive is... More

Was this review helpful? Yes
The_Heritage_Group, Guest Relations Manager at The Heritage Bangkok, responded to this review

Dear my valued customers Greeting form The Heritage Hotels Group. We glad that we have a chances to seve you. Thank you so much for your great review on TripAdivisors. You been a Santa to us more than you could ever imagine. We will keep up our service and make it better and better to serve you once you come... More

Jakarta, Indonesia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

By the time I book this hotel I was expecting a cultural hotel, but then: it's nothing cultural! Another thing is, this hotel hired a very good photographer to shoot their image, if you know what I mean. Starting from the lobby, the restaurant, the room, the pool, it's nothing close to my expectation from reviewing the images provided in... More

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The_Heritage_Group, Director of Sales at The Heritage Bangkok, responded to this review

Dear my valued customers Greeting form The Heritage Hotels Group. We glad that we have a chances to seve you. Thank you so much for your great review on TripAdivisors. You been a Santa to us more than you could ever imagine. We will keep up our service and make it better and better to serve you once you come... More

1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We enjoyed our stay immensely and would definitely come back. The location was excellent. Minutes walk to Chong Nongsi station and if you like to walk further, Saladeang/Silom is just round the corner. We stayed in room 304, a corner room but it wasn't as the windows were only on one side and there are rooms on both sides of... More

Was this review helpful? Yes 5
The_Heritage_Group, Guest Relations Manager at The Heritage Bangkok, responded to this review

Dear my valued customers Greeting form The Heritage Hotels Group. We glad that we have a chances to seve you. Thank you so much for your great review on TripAdivisors. You been a Santa to us more than you could ever imagine. We will kkep up our service and make it better and better to serve you once you come... More

San francisco
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Our experience at this hotel is average at best. Except for the fact that it's located at a very convenient location (right next to the BTS skyline station) and its decent price, we liked nothing else about the place. The rooms are a bit on the creepy side. They use cheap carpet and hence you feel like the whole place... More

Was this review helpful? Yes 2
The_Heritage_Group, Guest Relations Manager at The Heritage Bangkok, responded to this review

Dear my valued customers Greeting form The Heritage Hotels Group. We glad that we have a chances to seve you. Thank you so much for your great review on TripAdivisors. You been a Santa to us more than you could ever imagine. We will kkep up our service and make it better and better to serve you once you come... More

Lisbon, Portugal
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I've visited and stayed at the hotel a couple of times since it opened. This used to be my choice hotel when I visited Bangkok. The location is great as it's so close to walk home after a night out in Silom. Also, the metro station is just outside to get around the city. Swimming pool on the roof is... More

Was this review helpful? Yes 2
The_Heritage_Group, Guest Relations Manager at The Heritage Bangkok, responded to this review

Dear my valued customers Greeting form The Heritage Hotels Group. We glad that we have a chances to seve you. Thank you so much for your great review on TripAdivisors. You been a Santa to us more than you could ever imagine. We will kkep up our service and make it better and better to serve you once you come... More

tenerife
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 2, 2014

We were changed 3 times of room in 3 days, and the Boss of reception came to the room with the governess to see why we were complaining about. I have no words for that. Not clean, dirty, very dirty, not helpful staff, they didn´t wanna do a reservation for a restaurant. Breakfast was disappointing and boring! The only one... More

Was this review helpful? Yes 2
The_Heritage_Group, Guest Relations Manager at The Heritage Bangkok, responded to this review

Dear my valued customers Greeting form The Heritage Hotels Group. We glad that we have a chances to seve you. Thank you so much for your great review on TripAdivisors. You been a Santa to us more than you could ever imagine. We will keep up our service and make it better and better to serve you once you come... More

Portland, Oregon
Contributor
14 reviews 14 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed February 24, 2014

Location near Chong Nonsi BTS. Staff was not very helpful and I tried to book a ticket with the travel desk and it never worked out. Rooms were comfortable and AC worked well. Bathroom was not that clean and I noticed some small baby roaches on the counter when I was packing to leave. Not a huge deal but would... More

Was this review helpful? Yes 1
The_Heritage_Group, Guest Relations Manager at The Heritage Bangkok, responded to this review

Dear my valued customers Greeting form The Heritage Hotels Group. We glad that we have a chances to seve you. Thank you so much for your great review on TripAdivisors. You been a Santa to us more than you could ever imagine. We will kkep up our service and make it better and better to serve you once you come... More

Munich, Germany
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed February 24, 2014

I booked a room at this hotel on their web page and received a confirmation with a price. Unfortunately the confirmation came from a branch in a different address. Neither I nor the staff saw the different address on the reservation at the moment I checked in. They gave me a room and said they'd arrange the bill, as soon... More

Was this review helpful? Yes 1
The_Heritage_Group, Guest Relations Manager at The Heritage Bangkok, responded to this review

Dear my valued customers Greeting form The Heritage Hotels Group. We glad that we have a chances to seve you. Thank you so much for your great review on TripAdivisors. You been a Santa to us more than you could ever imagine. We will keep up our service and make it better and better to serve you once you come... More

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Additional Information about The Heritage Bangkok

Also Known As:
The Heritage Bangkok Hotel Bangkok
The Heritage Bangkok Hotel
The Heritage Hotel Bangkok
Address: 198 Soi Narathivas 3, Narathivas Road | Silom, Bangrak, Bangkok 10500, Thailand
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#11 Spa Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Heritage Bangkok 3*
Official Description (provided by the hotel):
The Urban Hip Hotel mixes the richness of Thai culture with modern design and world-class facilities. We aim to offer the UNIQUE experience of Bangkok's new style of accommodation through the finest Thai hospitality and personalized services.The Heritage Bangkok is located between Silom and Sathorn Road, Bangkok's most vibrant Commercial Business District and shopping area. Just a one minute walk from the Chong Nonsi BTS Station. ... more   less 
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