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The Heritage Bangkok

198 Soi Narathivas 3, Narathivas Road | Silom, Bangrak, Bangkok 10500, Thailand
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The Heritage Bangkok
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At a glance

69%
Positive reviews?
KEY AMENITIES
Pool
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
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The Heritage Bangkok
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    1,301 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      3.5 of 5 stars
    • Rooms
      3.5 of 5 stars
    • Service
      3.5 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4 of 5 stars
    Traveler tips help you choose the right room.   Room tips (90)
    Date | Rating
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    2 reviews
    2 of 5 stars Reviewed 4 days ago NEW

    I arrived 28/7/2015.The staff doesnt smile at all , giving me a bad look.First time enter the room,there is no towel,the sliding door lock is broken.finally go down at reception and i need to wait an hour for them to fix all those problems....

    Was this review helpful? Yes
    4 of 5 stars Reviewed 2 weeks ago

    When we arrived to the hotel we got upgraded to suite straight away - all expenses paid. To a family of four this means a lot because we travel with a lot of luggage so we were very pleased! :) The hotel lacked nothing except for maybe some maintenance here and there but only stuff that most people should be... More 

    Was this review helpful? Yes
    Melbourne, Australia
    Level Contributor
    20 reviews
    15 hotel reviews
    common_n_hotel_reviews_1bd8 17 helpful votes
    3 of 5 stars Reviewed 2 weeks ago

    Just OK hotel, the location is good just near Chong Nonsi BTS, there are better options in Bangkok though. Little things let this place down like non existent wifi in the rooms even though they advertise this as a feature, there are some maintenance issues like I couldn't get power to work in my room and had to wait over... More 

    Was this review helpful? Yes 1
    Seremban, Malaysia
    2 reviews
    3 of 5 stars Reviewed 3 weeks ago

    The location is quite strategic. It's just beside the ChongNonSi BTS which allow us to travel to other place easily using BTS system. It's worth when you book earlier. The breakfast average. The staffs ok. Early morning, the street is cover with many stall vendors where you can taste the local food and it's crowded during weekday as people busy... More 

    Was this review helpful? Yes
    Level Contributor
    42 reviews
    14 hotel reviews
    common_n_hotel_reviews_1bd8 35 helpful votes
    5 of 5 stars Reviewed 4 weeks ago

    I stayed at Heritage Hotel Bangkok for a night as I was on a connecting flight. Well what can I say, for the amount I paid, I felt like I was staying in a 5* Hotel. What I liked most about this hotel. I'll begin from my arrival to my departure. 1. It is easily accessible as it is just... More 

    Was this review helpful? Yes 4
    Singapore
    1 review
    common_n_hotel_reviews_1bd8 2 helpful votes
    5 of 5 stars Reviewed 4 weeks ago

    Affordable, excellent service, clean and good. I personally like the service by the crew there who attended to you as a friend. However, checkin time at 2 pm is a bit too late - prefer it to be earlier though.

    Was this review helpful? Yes 2
    Phuket Town, Thailand
    Level Contributor
    33 reviews
    16 hotel reviews
    common_n_hotel_reviews_1bd8 9 helpful votes
    4 of 5 stars Reviewed 4 weeks ago

    I paid £20.00 a night for a deluxe room which is good value given the location and proximity to Chong Nonsi BTS - it is literally right outside the hotel. Nice rooftop pool is a real bonus for this price. I didn't have breakfast here but there are so many eating options imediately outside the hotel so no problems there.... More 

    Was this review helpful? Yes 2
    Saint Michael Parish, Barbados
    1 review
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed June 24, 2015

    I've read the pros & cons reviews for this place and really dont understand what the complaints are about. It all about bargaining offer or didnt get what shouldnt request at the first place. While i was check-in there was a couple try to get their money back from the non-refundable booking of thier frinds who couldnt made the trip.... More 

    Was this review helpful? Yes 1
    Minneapolis, Minnesota
    2 reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    5 of 5 stars Reviewed June 21, 2015

    What to say about the The Heritage Hotels Bangkok; it was a happy experience during my stay in a hotel that has the large swimming pool on the top of the hotel and the nicer thing is the pool is in super bright orange color. I’m very satisfied with pool service and a view over the BTS station and vivid... More 

    Was this review helpful? Yes 3
    Hong Kong, China
    Level Contributor
    66 reviews
    23 hotel reviews
    common_n_hotel_reviews_1bd8 25 helpful votes
    2 of 5 stars Reviewed June 10, 2015

    Stayed at the hotel for 2 nights. The room was unpleasant and in dire needs of proper housekeeping, if not total refurbishment. The bedroom light was burnt out and the bathroom door was not functional, stains were visible on the carpet and sofa, there were also holes in the bathroom towels!! Overall the room condition was dreadful. The check-in was... More 

    Was this review helpful? Yes 3
    The_Heritage_Group, General Manager at The Heritage Bangkok, responded to this review

    Dear Valued guest, Thank you for review us. we bring up your feedback in the meeting. Please accept my apology for unexpected experience, our House Keeping Manager would take appropriated action. I value customer's feedback and would be more close with them, they are on my spotlight. Best regards, Jariya K.P General Manager More 

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