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The Heritage Bangkok

198 Soi Narathivas 3, Narathivas Road | Silom, Bangrak, Bangkok 10500, Thailand
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1 room 1 guest
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1,317 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
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Manila, Philippines
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I am so surprised when I first came into the room. The room is like a 5 star hotel with decent arrangement. Spacious space with city view. The buffet breakfast is awesome as it suit with my appetites. Unfortunately, the swimming pool is closed due to renovation. Will come back again one day and hope that I can swim this... More 

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Kolkata (Calcutta), India
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for five days. Allocated room was too noisy as it was directly opposite to the sky train line. However, they upgraded us instantly upon request to a larger and much quieter room without much fuss or extra charge. Convenient location, right next to the sky train station. Breakfast was more than adequate, restaurant good decent plus other local... More 

Was this review helpful? Yes 1
Camden Town, null, United Kingdom
Level Contributor
51 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here when some plans to stay with a friend flopped - I desperately needed accommodation for a weekend but did not feel like dragging my stuff across town. I had spent less than expected on my travels so checked into the Heritage for a well need bit of R&R. It was more than I would usually pay for a... More 

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Stayed here two nights. Booked 2 days before we arrived and the pool was being "renovated". No one even said anything until we asked. Air Con wasn't on when we arrived on a 35+ day it was horrible. Common areas not clean. Bad service Average breakfast During the night our power kept going out and we would wake up from... More 

Was this review helpful? Yes 1

Travelers are raving about these Bangkok hotels

Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I am not satisfy with overall experience I encounter upon my arrival till departure. I reached your hotel around 1pm plus and I understand the check in time around 2pm. I am willing to wait for the room. When I questioned your staff about Gym and Pool location, she just simply point at the guest letter in front of her... More 

Was this review helpful? Yes 1
The_Heritage_Group, General Manager at The Heritage Bangkok, responded to this review

Dear my valued customers Greeting form The Heritage Hotels Group. We glad that we have a chances to service you. Sorry for your T-shirt that we did not found in your room. I can guarantee that our house keeping found anything left behind from our guest those items will have to be kept for period of time. Normal items will... More 

Cape Coral, Florida
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel had everything we needed for our first night after the 30-hour flight. The bed was nice and the room was quiet. There was a very pretty bathroom and a great little fridge with minibar snacks and drinks available. With its close proximity to the Sky Train, getting around was easy. There is a little spa connected to the... More 

Was this review helpful? Yes 2
The_Heritage_Group, General Manager at The Heritage Bangkok, responded to this review

Dear Valued guest, Thank you for wonderful review after stay with us. We are looking forward to welcoming you back again. Best regards, Jariya M.P. General Manager More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I arrived 28/7/2015.The staff doesnt smile at all , giving me a bad look.First time enter the room,there is no towel,the sliding door lock is broken.finally go down at reception and i need to wait an hour for them to fix all those problems....

Was this review helpful? Yes 2
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 19, 2015

When we arrived to the hotel we got upgraded to suite straight away - all expenses paid. To a family of four this means a lot because we travel with a lot of luggage so we were very pleased! :) The hotel lacked nothing except for maybe some maintenance here and there but only stuff that most people should be... More 

Was this review helpful? Yes 1
Melbourne, Australia
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed July 16, 2015

Just OK hotel, the location is good just near Chong Nonsi BTS, there are better options in Bangkok though. Little things let this place down like non existent wifi in the rooms even though they advertise this as a feature, there are some maintenance issues like I couldn't get power to work in my room and had to wait over... More 

Was this review helpful? Yes 2
Seremban, Malaysia
2 reviews
3 of 5 stars Reviewed July 10, 2015

The location is quite strategic. It's just beside the ChongNonSi BTS which allow us to travel to other place easily using BTS system. It's worth when you book earlier. The breakfast average. The staffs ok. Early morning, the street is cover with many stall vendors where you can taste the local food and it's crowded during weekday as people busy... More 

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