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All 746 Bangkok hotels

The Heritage Bangkok

3.0 of 5 Hotel   |   198 Soi Narathivas 3, Narathivas Road | Silom, Bangrak, Bangkok 10500, Thailand
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The Heritage Bangkok
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74%
Ranked #423 of 746 hotels in Bangkok
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 6 days ago
Allison A Hervey Bay, Australia
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1,154 people have reviewed this hotel

Traveler rating
    189
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    190
    69
    48
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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English first
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

Recently stayed at The heritage between 15-18 of April 2014. The location was great being a few steps away from the sky train. We encountered some issues with a couple of things. 1. House keeping they were very slack from the moment we had checked in. When we checked in we had showers right away and there was a problem... More

Was this review helpful? Yes 1
Hervey Bay, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Our family really enjoyed our stay at heritage in march. Special thanks to Mon and Ann [barstaff] and also Jiang for her lovely smile. Great breakfast,clean rooms, all you need. Rooftop pool was good after a hot Bangkok day. Again thanks for all your hospitality

Was this review helpful? Yes 1
The_Heritage_Group, Guest Relations Manager at The Heritage Bangkok, responded to this review

Dear Allison our valued customer Greeting form The Heritage Hotels Group. We glad that we have a chances to seve you. Thank you so much for your great review on TripAdivisors. On behalf of Ann, Mon, and Jang, it's been our pleasure tomake you happy. We will keep up our service and make it better and better to serve you... More

Dunfermline, United Kingdom
Top Contributor
61 reviews 61 reviews
21 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed 1 week ago

This used to be a terrific place to stay, not any more. Whilst the location is first class, next to Chong Nonsi Skytrain station all the other amenites have slipped badly starting with breakfast, the selection is limited, the presentation is tired. The rooms have lost all their little extras and look a bit dingy, the reception staff are surly,... More

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The_Heritage_Group, Guest Relations Manager at The Heritage Bangkok, responded to this review

Dear my valued customers Greeting form The Heritage Hotels Group. We glad that we have a chances to seve you. Thank you so much for your great review on TripAdivisors. You been a Santa to us more than you could ever imagine. We will keep up our service and make it better and better to serve you once you come... More

Bangkok, Thailand
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Location is very convenient next to the BTS/ sky-train/ rooms are soundproof and comfortable, a little worn but no real issues. We got a great deal through the net and didn't include breakfast, rather this was enjoyed at Dean and Deluca cafe which is located opposite. Thai restaurant opposite the hotel is also very good/ there is a 711 also... More

Was this review helpful? Yes 3
The_Heritage_Group, Guest Relations Manager at The Heritage Bangkok, responded to this review

Dear my valued customers Greeting form The Heritage Hotels Group. We glad that we have a chances to seve you. Thank you so much for your great review on TripAdivisors. You been a Santa to us more than you could ever imagine. We will kkep up our service and make it better and better to serve you once you come... More

Adelaide, Australia
1 review
2 of 5 stars Reviewed 3 weeks ago

Disappointed. This was my third stay at this hotel and I will not be back again. Breakfast was cold, the Aircon in one room blew hot, mouldy showers, promised wifi in rooms only worked at the door and to top it off, they lost the washing of my travel companion and took no responsibility for it. The only positive is... More

Was this review helpful? Yes
The_Heritage_Group, Guest Relations Manager at The Heritage Bangkok, responded to this review

Dear my valued customers Greeting form The Heritage Hotels Group. We glad that we have a chances to seve you. Thank you so much for your great review on TripAdivisors. You been a Santa to us more than you could ever imagine. We will keep up our service and make it better and better to serve you once you come... More

Jakarta, Indonesia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

By the time I book this hotel I was expecting a cultural hotel, but then: it's nothing cultural! Another thing is, this hotel hired a very good photographer to shoot their image, if you know what I mean. Starting from the lobby, the restaurant, the room, the pool, it's nothing close to my expectation from reviewing the images provided in... More

Was this review helpful? Yes 1
The_Heritage_Group, Director of Sales at The Heritage Bangkok, responded to this review

Dear my valued customers Greeting form The Heritage Hotels Group. We glad that we have a chances to seve you. Thank you so much for your great review on TripAdivisors. You been a Santa to us more than you could ever imagine. We will keep up our service and make it better and better to serve you once you come... More

1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We enjoyed our stay immensely and would definitely come back. The location was excellent. Minutes walk to Chong Nongsi station and if you like to walk further, Saladeang/Silom is just round the corner. We stayed in room 304, a corner room but it wasn't as the windows were only on one side and there are rooms on both sides of... More

Was this review helpful? Yes 7
The_Heritage_Group, Guest Relations Manager at The Heritage Bangkok, responded to this review

Dear my valued customers Greeting form The Heritage Hotels Group. We glad that we have a chances to seve you. Thank you so much for your great review on TripAdivisors. You been a Santa to us more than you could ever imagine. We will kkep up our service and make it better and better to serve you once you come... More

San francisco
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 16, 2014 via mobile

Our experience at this hotel is average at best. Except for the fact that it's located at a very convenient location (right next to the BTS skyline station) and its decent price, we liked nothing else about the place. The rooms are a bit on the creepy side. They use cheap carpet and hence you feel like the whole place... More

Was this review helpful? Yes 3
The_Heritage_Group, Guest Relations Manager at The Heritage Bangkok, responded to this review

Dear my valued customers Greeting form The Heritage Hotels Group. We glad that we have a chances to seve you. Thank you so much for your great review on TripAdivisors. You been a Santa to us more than you could ever imagine. We will kkep up our service and make it better and better to serve you once you come... More

Lisbon, Portugal
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 14, 2014 via mobile

I've visited and stayed at the hotel a couple of times since it opened. This used to be my choice hotel when I visited Bangkok. The location is great as it's so close to walk home after a night out in Silom. Also, the metro station is just outside to get around the city. Swimming pool on the roof is... More

Was this review helpful? Yes 3
The_Heritage_Group, Guest Relations Manager at The Heritage Bangkok, responded to this review

Dear my valued customers Greeting form The Heritage Hotels Group. We glad that we have a chances to seve you. Thank you so much for your great review on TripAdivisors. You been a Santa to us more than you could ever imagine. We will kkep up our service and make it better and better to serve you once you come... More

tenerife
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 2, 2014

We were changed 3 times of room in 3 days, and the Boss of reception came to the room with the governess to see why we were complaining about. I have no words for that. Not clean, dirty, very dirty, not helpful staff, they didn´t wanna do a reservation for a restaurant. Breakfast was disappointing and boring! The only one... More

Was this review helpful? Yes 2
The_Heritage_Group, Guest Relations Manager at The Heritage Bangkok, responded to this review

Dear my valued customers Greeting form The Heritage Hotels Group. We glad that we have a chances to seve you. Thank you so much for your great review on TripAdivisors. You been a Santa to us more than you could ever imagine. We will keep up our service and make it better and better to serve you once you come... More

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Additional Information about The Heritage Bangkok

Also Known As:
The Heritage Bangkok Hotel Bangkok
The Heritage Bangkok Hotel
The Heritage Hotel Bangkok
Address: 198 Soi Narathivas 3, Narathivas Road | Silom, Bangrak, Bangkok 10500, Thailand
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#12 Spa Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Heritage Bangkok 3*
Official Description (provided by the hotel):
The Urban Hip Hotel mixes the richness of Thai culture with modern design and world-class facilities. We aim to offer the UNIQUE experience of Bangkok's new style of accommodation through the finest Thai hospitality and personalized services.The Heritage Bangkok is located between Silom and Sathorn Road, Bangkok's most vibrant Commercial Business District and shopping area. Just a one minute walk from the Chong Nonsi BTS Station. ... more   less 
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