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All 750 Bangkok hotels

The Heritage Bangkok

3.0 of 5 Hotel   |   198 Soi Narathivas 3, Narathivas Road | Silom, Bangrak, Bangkok 10500, Thailand
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73%
Ranked #421 of 750 hotels in Bangkok
A recent review
5 of 5 stars reviewed yesterday
YasserAhmad Cairo, Egypt
  • Reviews (1,180)
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1,180 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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Cairo, Egypt
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed yesterday NEW

I really felt great at that hotel. It is very cozy with great view on Bongkok. We have been on tight schedule but I did wish to stay longer. The rooms are really clean and very comfy for travelers. The price is very good and you get a free hour massage! If it is your first time in Bangkok, I... More

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Madrid, Spain
1 review
1 of 5 stars Reviewed 6 days ago NEW via mobile

I suddenly saw this Nordic guy in his mid 40s in the rooftop swimming pool with this Thai kid around 12 years old having something to eat and just by the look of the kid and how the guy look at him anyone could tell that something wrong was happening there. As I may be mistaken by my initial impression... More

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1 review
2 of 5 stars Reviewed 1 week ago

Intermittent connection to wifi, basic amenities provided in the room (no sign of slippers). Broken shower door, poor variety for breakfast. Great location, a minute away from the BTS station. Nonchalant service provided by reception staff.

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1 review
3 of 5 stars Reviewed 2 weeks ago

no welcome drink, no welcome at all. wait 4 h for the room, than see the give the wrong room? Close to bts station OK. Verry good breakfast, good kitchen. The room new i think, verry claen, on the status meany things the where not there when whe check in. Old paper or same for all the rooms?

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bangkok
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

Stayed in the hotel for the first day. Feel dissappear on the first impression of the counter staff as they misplaced our check in documents. Conceigh staff "Shon" is very helpful. The room looks different from the one on website, especially the lighting is terrible dim. Stain spotted on the sofa and there's bad condition too on the desk and... More

Was this review helpful? Yes 1
The Heritage Ba... T, General Manager at The Heritage Bangkok, responded to this review

Dear Valued guest, Thank you for recent stay with us! Your feedback is valuable for us to strive with hotel standard, we would look into this constructive feedback. We sincerely express thankful. Please take note that we are ongoing maintenance schedule and we did before, the room you occupied may indicate on schedule list to do, we must apology. We... More

Phuket, Thailand
Top Contributor
67 reviews 67 reviews
11 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had stayed in The Heritage Hotel Bangkok for 2 nights at the end of May 2014. This hotel was very closed to BTS Chongnonsi only 100 m or 1 min by walk that is very comfortable for my stay. I had cheked in around 4 pm and fast check in within 4 mins for copy my ID Card nd... More

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The Heritage Ba... T, General Manager at The Heritage Bangkok, responded to this review

Dear Valued guest, Thank you for sharing time in writing this feedback after stay with us. Our team read your review, as well Khun Bee. We are on plan to rectify what customer mentioned and include changing person in charge to better prospect. Hope you the best and have a bliss day. Best regards, Navin K.N General Manager More

Yogyakarta, Indonesia
Contributor
16 reviews 16 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 30, 2014

It's not really the most exciting hotels to review as such. Location is superb if you are planning on spending your time around Silom, especially its close proximity to the Chong Nonsi BTS. As we stayed there during the time the martial law and curfew was enforced, it was nice to know that the hotel had a bar and restaurant... More

Was this review helpful? Yes 2
The Heritage Ba... T, General Manager at The Heritage Bangkok, responded to this review

Dear Valued guest, Thank you for taking your valuable time to write us an objective/feedback about hotel, in particular your time in Bangkok. We are continuing to improve all areas of us for customer comfort & satisfaction. We trust that our prime location & offer deal would delight your experience to offset drawback. We are looking to serve you again... More

Diani Beach, Kenya
Contributor
16 reviews 16 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 28, 2014

Ok, I dont have to say much about the location anymore, 1 minute to sky train, best crsipy chicken sold next to it, sound proof windows. This hotel looks like it was built and designed by someone who doesnt really know how a hotel operates, especially when it is a busy city hotel. A typical Interior Designer mistake, using high... More

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The Heritage Ba... T, General Manager at The Heritage Bangkok, responded to this review

Dear Valued guest, Thank you for your review. It's with great pleasure being the preferred hotel for your visit to Bangkok. It's heartwarming to learn of your kind understand about hotel. We are ongoing schedule what you said. I would pass your compliment to the bellboy that you mentioned. Our team is looking to your next visit. All the best... More

Kuala Lumpur, Malaysia
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 27, 2014

Two days after the declaration of martial law, Thailand Army Chief General Prayuth Chan-ocha staged a coup to seize power after warning parties failed to reach a compromise to bring the country out of the months-long political crisis, and then the curfew imposed nationwide from 10PM to 5AM, make my short trip to Bangkok a unforgettable journey. I spend 4... More

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The Heritage Ba... T, General Manager at The Heritage Bangkok, responded to this review

Dear Valued guest, Thank you for your review on TripAdvisor. We appreciate for your stay with us and being patient during the crisis, and all situation settled. Our team looking to your next visit when your travel plan bring you back Bangkok. Best regards, Navin K.N General Manager More

Kuala Lumpur, Malaysia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 24, 2014

Arrive at about 1pm local time but Front Office said must wait till 2 before we can check in. Didnt make a fuss, as it was not a problem, walked around a bit and ate my lunch nearby. Plenty of food option, street food and fast food (McD) was available. Room was very basic, clean but the bed was too... More

Was this review helpful? Yes 1
The Heritage Ba... T, General Manager at The Heritage Bangkok, responded to this review

Dear Valued guest, We are grateful to have your review after stay at the heritage bangkok. We take note pros & cons from you, appropriate action would be taken, something you mention it should not be that sound. We would love to welcome you again and prove amendment. Best regards, Navin K.N General Manager More

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Additional Information about The Heritage Bangkok

Address: 198 Soi Narathivas 3, Narathivas Road | Silom, Bangrak, Bangkok 10500, Thailand
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Heritage Bangkok 3*
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Also Known As:
The Heritage Bangkok Hotel Bangkok
The Heritage Hotel Bangkok

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#102 Spa Hotel in Bangkok
Hotel Class
Official Description (provided by the hotel)
The Urban Hip Hotel mixes the richness of Thai culture with modern design and world-class facilities. We aim to offer the UNIQUE experience of Bangkok's new style of accommodation through the finest Thai hospitality and personalized services.The Heritage Bangkok is located between Silom and Sathorn Road, Bangkok's most vibrant Commercial Business District and shopping area. Just a one minute walk from the Chong Nonsi BTS Station. ... more   less 
Number of rooms
109

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