We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Heritage Bangkok

3.0 of 5 198 Soi Narathivas 3, Narathivas Road | Silom, Bangrak, Bangkok 10500, Thailand
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
The Heritage Bangkok
Professional photos View all
Browse nearby
The Heritage Bangkok
Write a Review

1,237 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Berlin, Germany
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 of 5 stars Reviewed 2 days ago NEW

interior design of this place is very good, but everything there need renovation, maitanance is bad, roof top pool desk is damaged, brekfast are really poor, stuf is not best trained /do no expect that someone will tell you hello first/ location is good, housekeeping is ok, when it will be renovated and good maitananced it will be really good... More 

Was this review helpful? Yes
Puchong, Malaysia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

this is my second time stay at this hotel, first experience make me come again, but at the second time, all good feel gone, first, i request for high floor and non-smoking room, they give me second floor smoking room, after complaint, i get a high floor room at second day. the most disapointed one is the breakfast, getting less... More 

Was this review helpful? Yes 1
Sarawak, Malaysia
2 reviews
5 of 5 stars Reviewed 1 week ago

I enjoyed my stay in this hotel. The staff are really friendly. Besides, it's near to Chong Nonsi BTS Station, and its really convenient to go anywhere. Apart from that, you can go for massage and there is no extra charge if you get massage in your own room.

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Stayed here for the fourth and last time in November, the place in not being maintained and is going down hill. Breakfast which used to be great with a guy serving fresh cooked eggs is now 2/10 at best. Booked a none smoking room but they only had smoking left which stank ! Moved directly across the road to I... More 

Was this review helpful? Yes 1
Seattle, Washington
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

My stay at the Heritage BKK was one of the worst I have experienced in traveling to Thailand for the past 10 years. In fact, I will never stay here again and am in process of having my Bank deal with them for a double charge to me as well. They messed up our prepaid reservation and did not have... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

most of the staffs are very accomodating and attentive to our needs especially our Fellow Filipinos its like being home away from home... advice to the other staff......hope they would be able to study the English dialect so that it would be easy for the other english speaking guests to understand you and vice versa!!!! Thank you and till our... More 

Was this review helpful? Yes
Cardiff, United Kingdom
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It could be lovely, the staff and the bellboy are. The first room we were put in faced a concrete wall and was really miserable, the second the air conditioning was so loud, the third was fine. Good location, average breakfast. Again, two men travelling together seem to be thrown into any old room no matter of the price we... More 

Was this review helpful? Yes
Toronto, Canada
13 reviews 13 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Yes , the previous reviews of the heritage hotels overbooking and making you change hotels is true ! After travelling all day we tried to check in only to find out that our room was "broken" and we would *HAVE TO SWITCH HOTELS*Minor setback, but we agree and wait for the "shuttle". As we are waiting we see about 5... More 

Was this review helpful? Yes
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Window didn't close properly, air condition was so loud you could just sleep with earplugs, room was dirty and the pool out of order (since one year). The breakfast isn't worth to mention. Coffee wasn't filled up. Used cups were still on the table after room service. Do yourself a favor and avoid this hotel!!!

Was this review helpful? Yes 1
Rockingham, Australia
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel whilst getting a bit older is in a prime location for the sky train into the city district. when booking do state for a non smoking room and the corner suites are generally bigger than the central rooms, with exception of several that have kitchens. different sides of the hotel have different views and noise levels depending on... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Heritage Bangkok? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Heritage Bangkok

Address: 198 Soi Narathivas 3, Narathivas Road | Silom, Bangrak, Bangkok 10500, Thailand
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Heritage Bangkok 3*
Number of rooms: 109
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Priceline, Cheap Tickets, Agoda, Travelocity, HotelTravel.com, Despegar.com, Hotels.com, Odigeo, EasyToBook and Tingo so you can book your The Heritage Bangkok reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Heritage Bangkok Hotel Bangkok
The Heritage Hotel Bangkok
Hotel Style:
#113 Spa Hotel in Bangkok

599 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (343)
Room/suite (104)
Bathroom (48)
Pool/beach area (32)
Dining (21)
Hotel & grounds (30)
View from room (7)
Family/play areas (1)
Other (100)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (219)
Amenities (45)
Deluxe Room (56)
Pool (15)
Restaurants and Bars (24)
Superior Room (49)
The Hotel (30)

Management photos: Courtesy of the property manager

All management photos (38)
Room/suite (13)
Hotel & grounds (2)
Dining (2)
Pool/beach area (2)
View from room (1)
Business center/function rooms (8)
Bathroom (1)
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay