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The Heritage Bangkok

198 Soi Narathivas 3, Narathivas Road | Silom, Bangrak, Bangkok 10500, Thailand
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Best prices for: 1 room 1 guest
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The Heritage Bangkok
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The Heritage Bangkok
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1,276 reviews from our community

Traveler rating
    194
    698
    228
    93
    63
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
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    (241)
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2 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Overall are good. Ideally location to BTS, food and hotel staffs all are good service and polite. But Aircond in room 803 not functioning well even after called for several times to fixed. The last day even broken and hotel provides cooler.

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Taipei, Taiwan
Contributor
11 reviews 11 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is old but good location, near BTS-Chong Nonsi. It is good for traveling in Bangkok, because the weather is so hot, you don't want to walking for a long distance to your hotel. The room is big but always dark until morning, too less lights. The bathroom was floating when I took shower. When I tell them the... More 

Was this review helpful? Yes 1
Sarawak, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

It's really convenient. The hotel is just a walking distance to the BTS station. The staff are friendly and the hotel room was clean during my stay. Besides, the hotel also provides good breakfast and the menu are all good.

Review collected in partnership with Amoma.com

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Clean rooms, friendly staff and decent breakfast. Fitness room in terrible state and all machines broke and no free weights, false advertising. The pool is clean but some of the decking coming off the floor, also some of the tiles have sharp edges especially the edge of steps. The bathtub in the room leaked everytime it was used and they... More 

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Melbourne, Victoria, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 17, 2015

If you only have a day or two in Bangkok this hotel would be okay but if you're staying any longer I would look elsewhere. Concierge was very helpful but the rest of the front of house staff could do with some training. One example of unprofessional behaviour was when a staff member told a bus load of guests who... More 

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Brisbane, Australia
1 review
3 of 5 stars Reviewed April 14, 2015

All the stall were so helpful and friendly i give them 110% my room had a faulty bar fridge, one main light was out, there were no power points near the bed which meant i could not charge and use my phone in bed, the TV channels were limited and fuzzy, the shower curtain bid not meet the bath so... More 

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Oslo
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed April 3, 2015

oy oy oy, the place needs maintenance, staff training and a pro attitude to how to receive customers. I have been a returning customer for many years so know the place, but three attempts room, a room was not checked yet, a room was dirty and the last extremely much trouble from work and construction on the outside. Should be... More 

Was this review helpful? Yes 1

Travelers are raving about these Bangkok hotels

bozrah,ct
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 30, 2015 via mobile

This is not a 5 star hotel. If you are expecting white glove service this is not the place for you. If you are a travel snob this is not the place for you. But if you want to experience and see how the Thai people go about their daily life, this is a ideal location. The room and bath... More 

Was this review helpful? Yes 5
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 22, 2015

Stayed from 16-20 March in a corner studio. Upon arrival in the evening, there was no concierge service assistance with my luggages. Had to lug the luggages ourselves to the check-in counter. Had requested for extra bed for my room prior to my arrival and so I asked if the extra bed was already setup in the room that they... More 

Was this review helpful? Yes 3
Warsaw, Poland
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed March 17, 2015

We booked this hotel for 8 nights, this is the review of the first 4 nights. The hotel location is very good, outside is a lot of street food and 7-eleven. Very close to BTS Chong nonsi just 1 minute away. The hotel staff are friendly but the restaurant is too expensive + service charge. When we enter our floor... More 

Was this review helpful? Yes 2
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Amenities