We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Heritage Bangkok

198 Soi Narathivas 3, Narathivas Road | Silom, Bangrak, Bangkok 10500, Thailand
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
The Heritage Bangkok
Professional photos View all
Browse nearby
The Heritage Bangkok
Write a Review

1,270 reviews from our community

Traveler rating
    193
    697
    224
    93
    63
See reviews for
61
164
88
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (1270)
  • Mar-May only
    (235)
  • Jun-Aug only
    (383)
  • Sep-Nov only
    (331)
  • Dec-Feb only
    (321)
All months
London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Clean rooms, friendly staff and decent breakfast. Fitness room in terrible state and all machines broke and no free weights, false advertising. The pool is clean but some of the decking coming off the floor, also some of the tiles have sharp edges especially the edge of steps. The bathtub in the room leaked everytime it was used and they... More 

Was this review helpful? Yes
Melbourne, Victoria, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

If you only have a day or two in Bangkok this hotel would be okay but if you're staying any longer I would look elsewhere. Concierge was very helpful but the rest of the front of house staff could do with some training. One example of unprofessional behaviour was when a staff member told a bus load of guests who... More 

Was this review helpful? Yes
Brisbane, Australia
1 review
3 of 5 stars Reviewed 1 week ago

All the stall were so helpful and friendly i give them 110% my room had a faulty bar fridge, one main light was out, there were no power points near the bed which meant i could not charge and use my phone in bed, the TV channels were limited and fuzzy, the shower curtain bid not meet the bath so... More 

Was this review helpful? Yes
Oslo
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 3 weeks ago

oy oy oy, the place needs maintenance, staff training and a pro attitude to how to receive customers. I have been a returning customer for many years so know the place, but three attempts room, a room was not checked yet, a room was dirty and the last extremely much trouble from work and construction on the outside. Should be... More 

Was this review helpful? Yes 1
bozrah,ct
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This is not a 5 star hotel. If you are expecting white glove service this is not the place for you. If you are a travel snob this is not the place for you. But if you want to experience and see how the Thai people go about their daily life, this is a ideal location. The room and bath... More 

Was this review helpful? Yes 4
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 22, 2015

Stayed from 16-20 March in a corner studio. Upon arrival in the evening, there was no concierge service assistance with my luggages. Had to lug the luggages ourselves to the check-in counter. Had requested for extra bed for my room prior to my arrival and so I asked if the extra bed was already setup in the room that they... More 

Was this review helpful? Yes 2
Warsaw, Poland
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed March 17, 2015

We booked this hotel for 8 nights, this is the review of the first 4 nights. The hotel location is very good, outside is a lot of street food and 7-eleven. Very close to BTS Chong nonsi just 1 minute away. The hotel staff are friendly but the restaurant is too expensive + service charge. When we enter our floor... More 

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 14, 2015

First of all, the room in your website is a little deceiving. The rooms in the picture are so different from the one from you webpage. The water heater is sometimes hot and sometimes cold. Some of the rooms' air conditioner are leaking water and seem like you didn't take any effort to repair or change the room on the... More 

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 12, 2015

Hotel promised Wi-fi in each room. Ours has zero reception. Technician (the only polite employee we encountered during our stay) they sent cannot solved the problem but offer no alternative. A great location is not a reason to stop offering acceptable service to your patrons.

Was this review helpful? Yes 2
2 reviews
4 of 5 stars Reviewed March 5, 2015

Modern quite hotel next to Bangkok Sky Train (Chongnonsri Station) with reasonal price and quality service. The best spot is the orange roof top swimming pool. Easy to find food around the hotel. There is 7/11 within 1 min walk from the hotel front door.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

617 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (360)
Viewed
Room/suite (115)
Viewed
Bathroom (49)
Viewed
Pool/beach area (32)
Viewed
Dining (21)
Viewed
Hotel & grounds (30)
Viewed
View from room (7)
Viewed
Family/play areas (1)
Viewed
Other (105)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (219)
Viewed
Amenities (45)
Viewed
Deluxe Room (56)
Viewed
Pool (15)
Viewed
Restaurants and Bars (24)
Viewed
Superior Room (49)
Viewed
The Hotel (30)

Management photos: Courtesy of the property manager

Viewed
All management photos (38)
Viewed
Room/suite (13)
Viewed
Hotel & grounds (2)
Viewed
Dining (2)
Viewed
Pool/beach area (2)
Viewed
View from room (1)
Viewed
Business center/function rooms (8)
Viewed
Bathroom (1)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question