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The Heritage Bangkok

3.0 of 5 198 Soi Narathivas 3, Narathivas Road | Silom, Bangrak, Bangkok 10500, Thailand
Best prices for: 1 room 1 guest
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The Heritage Bangkok
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1,257 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
41 reviews 41 reviews
24 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 1 week ago

I've stayed at this hotel on at least 15 separate occasions over the past 5 or 6 years and it has gradually gone from bad to worse. Several changes in Managers and management style have not resulted in any change to the indifferent attitude from staff and very poor maintenance of the rooms and fittings in all areas of the... More 

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5 reviews 5 reviews
4 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

First impressions on arrival not good.. Old, run down lobby/reception area. Disorganised, took staff for ever to check me in. Was told sauna not working, internet not working. Room musty smelling. Overpriced & rundown. Just stay somewhere else!

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3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stayed at two of the other a heritage hotels in Bangkok, and I've always been happy with the rooms/service, so decided to try this location. Location is great right next to the skytrain and near many restaurants. Rooms are good too - only small complaint is that the only english news station was al jazerah (I would have prefered... More 

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Bergen, Norway
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 16, 2015

We have been staying in heritage 2 times during our Thailand round trip. Location of this hotel is just perfect! Super near to BTS Chong nonsi. Room was ok, big and comfortable bed, hot shower, good cleaning. Special thanks to the guys who are working evening shift in restaurant, such a good service they do!

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5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 1, 2015 via mobile

This place is a total dump. The first room I recieved stunk of mold. The cleaning lady tried pouring vinegar and soap down the drain to cover the smell but it kept coming back. I switched rooms but the second room had two cockaroaches in it. I travel all the time and was looking for a budget place, but this... More 

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Hong Kong, China
1 review
3 of 5 stars Reviewed December 29, 2014

Heard the water dripping every time when the auto sensor was shut down from the air conditioner. Water pressure from the shower was not fix, sometimes very strong but sudden change to small. Location is very good especially for taking skytrain.

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Top Contributor
83 reviews 83 reviews
42 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed December 29, 2014

The hotel is very good located, just opposite the BTS station Chong Nonsi. Although I got a renovated room, I felt like this has been some time ago. The room has been clean. Air condition leaked, which is not very practical when having a carpet on the floor. Also the toilet was very smelly. Must come from a sink. Curtain... More 

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Berlin, Germany
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 18, 2014

interior design of this place is very good, but everything there need renovation, maitanance is bad, roof top pool desk is damaged, brekfast are really poor, stuf is not best trained /do no expect that someone will tell you hello first/ location is good, housekeeping is ok, when it will be renovated and good maitananced it will be really good... More 

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Puchong, Malaysia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 12, 2014

this is my second time stay at this hotel, first experience make me come again, but at the second time, all good feel gone, first, i request for high floor and non-smoking room, they give me second floor smoking room, after complaint, i get a high floor room at second day. the most disapointed one is the breakfast, getting less... More 

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Sarawak, Malaysia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 10, 2014

I enjoyed my stay in this hotel. The staff are really friendly. Besides, it's near to Chong Nonsi BTS Station, and its really convenient to go anywhere. Apart from that, you can go for massage and there is no extra charge if you get massage in your own room.

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Additional Information about The Heritage Bangkok

Address: 198 Soi Narathivas 3, Narathivas Road | Silom, Bangrak, Bangkok 10500, Thailand
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Heritage Bangkok 3*
Number of rooms: 109
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Also Known As:
The Heritage Bangkok Hotel Bangkok
The Heritage Hotel Bangkok
Hotel Style:
#118 Spa Hotel in Bangkok

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Room/suite (106)
Bathroom (48)
Pool/beach area (32)
Dining (21)
Hotel & grounds (30)
View from room (7)
Family/play areas (1)
Other (103)

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Amenities (45)
Deluxe Room (56)
Pool (15)
Restaurants and Bars (24)
Superior Room (49)
The Hotel (30)

Management photos: Courtesy of the property manager

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Room/suite (13)
Hotel & grounds (2)
Dining (2)
Pool/beach area (2)
View from room (1)
Business center/function rooms (8)
Bathroom (1)
Other (9)
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