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All 756 Bangkok hotels

Novotel Bangkok Fenix Silom

4.0 of 5 Hotel   |   320 Silom Road,Bangrak, Bangkok, Thailand
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Novotel Bangkok Fenix Silom
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Ranked #200 of 756 Hotels in Bangkok
A recent review
5 of 5 stars reviewed yesterday
Strangerrr123
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940 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

The staff were very friendly especially Mr Au! He was really helpful with all our needs and gave us many recommendations. A fun guy which makes us cheerful entering the hotel. The other staff were all very helpful as well! Will patronise again if i were to come again. :)

Was this review helpful? Yes
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Strangerrr123, Thank you very much for your wonderful reviews. We are very delighted to hear that you have a great experience from our Bellman staff, Khun Au. We will share your feedback among the team and we look forward to welcome you back soon. Yours Sincerely Ampawan Boonsantisuk On behalf of the General Manager More

1 review
4 of 5 stars Reviewed yesterday NEW via mobile

I strongly recommend to stay at this hotel, excellent service from staff (Mr.Au), friendly and helful. flagging taxi for us is a great help. Greatly recommend to stay at this hotel. Great room service, clean room everymorning.

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Toonaughty, Its pleasing to hear you were satisfied with our hotel and very delighted to hear that you will recommend our hotel further. Your comments on the service provided by Khun Au, our Bellman will be shared with whole team. Thank you for your review, we look forward to your return. Yours Sincerely Ampawan Boonsantisuk On behalf of the... More

New Delhi, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Its a very good hotel to stay. Rooms are good and the service is also satisfactory. Best part of the hotel is its pub near reception. One must not miss it during the stay. They have a customer service which helps you with anything you want. They guide you well and are very honest in their service. Its a good... More

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Ajita V, Thank you very much for your wonderful reviews. We are very delighted to hear that you have a great experience from our service staff. We will share your feedback among the team and we look forward to welcome you back soon. Yours Sincerely Ampawan Boonsantisuk On behalf of the General Manager More

曼谷, 泰國, 亞洲
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

I have checked in to this hotel on 25-26 sep and 29-30sep. Within such short visit, i have expreienced dramstically different treatment, which i simply consider not to stay in this hotel any more. The first i am staying here, everythig was okay. The front desk provide all necessary info and give me most of benefits i should receive as... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW

I like Hotel the Novoelt Hotel! Mrs Prow was very helpful. Mr Au is the one of the greatest employees. His helped me a lot. Mr Toa is a mechanic that knows what he does! Great Hotelroom! Book a room on a high level! Great Hotel!

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Konny H, Thank you so much for your wonderful reviews. Delighted to learn you had an excellent stay with us and your comments on the service provided by Khun Prow, Khun Au & Khun Toa are most gratifying and will be shared with whole team. It was certainly a pleasure for us to be at your service and we... More

Hong Kong, China
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is a budget type hotel, but good for that category. The location is excellent, very close to Patpong. Rooms are relatively small but at least the view from mine was good. The wifi was good, room service was quite fast, food price were reasonable. In my room one of the mirrors was a bit dusty, but besides that cleanliness... More

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NovotelSilom, General Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Mei A, Thank you for taking the time to share your comments with us. I have noted the few points you mentioned for further actions and indeed be confirm that if the Iron and board were missing from your room, we do have plenty available on request. Thank you once again and hope to welcome you again in the... More

Surfers Paradise, Australia
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Novotel Fenix Silom is a fantastic hotel. I was recommended to stay here by my father and I was so glad that I did. The rooms are modern, the staff are exceptionally professional and the overall vibe is great. Being right in the middle of town, you are within walking distance to essentials and only a short cab or... More

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NovotelSilom, General Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Dylan R, We very much appreciate your compliments which will be shared to our team as a source of motivation. Thank you once again and look forward to welcoming you back again in Bangkok. Best regards, Gerald Hougardy, General Manager More

Gurgaon
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Stayed for two nights at both the beginning and end of our eight days trip to Thailand and Cambodia. Located near the river, excellent hotel property, nice big restaurants, spacious and beautiful decorated rooms. View from the room is also very good. Seven eleven for cheap day to day requirement is near by. Impressed with the big choice of eatables... More

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear khullar2014, I would like to thank you for your recent visit to Novotel Bangkok Silom and glad to learn that overall you had a fantastic experience stay with us especially for breakfast and the friendliness of the staffs. Please rest assured I will take great pleasure in sharing your feedback with the rest of the team whom are already... More

Colchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed three nights at both the beginning and end our a three week trip to Thailand and Bali. Have stayed here many times and yet again was not disappointed. First class service and excellent accommodation. We arrived early for check in and only had to wait 15 minutes during we time we had a complimentary drink in the lobby. Managed... More

Was this review helpful? Yes
NovotelSilom, General Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear John W, I am very pleased to read that you had an excellent stay with us and will share your encouraging comments to our team. We all look forward to welcoming you back on your next stop to Bangkok. Best personal regards, Gerald Hougardy, General Manager More

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Additional Information about Novotel Bangkok Fenix Silom

Address: 320 Silom Road,Bangrak, Bangkok, Thailand
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Bangkok Fenix Silom 4*
Number of rooms: 216
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Also Known As:
Novotel Bangkok Fenix Silom Hotel Bangkok

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