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All 752 Bangkok hotels

Novotel Bangkok Fenix Silom

4.0 of 5 Hotel   |   320 Silom Road,Bangrak, Bangkok, Thailand
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79%
Ranked #201 of 752 hotels in Bangkok
A recent review
3 of 5 stars reviewed yesterday
selvyw79 Jakarta
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893 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
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English first
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel was lovely and better than the Ibis level o hotel but the hotel wasn't the cleanest novatel i have stayed in, but it was good value for money. Also not as central as some other hotels. I would stay there again as the service was perfect and the breakfast amazing.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
NovotelSilom, General Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Kelvin W, Thank you for your compliments shared with us and will ensure we check on the cleanliness issue you faced during your stay. I will personally meet our Housekeeping Manager on this topic. Together with my team, we look forward to welcoming you again soon at Novotel Bangkok Silom. Best regards, Gerald Hougardy, General Manager More

Phuket, Thailand
1 review
5 of 5 stars Reviewed 1 week ago

the hotel is very clean and in a good environment. The staffs were nice and friendly and we like the rooms. It was a modern hotel and i think if i have a chance, i will be stay there again. Thank you very much for your kind and a good services to us.

Was this review helpful? Yes
NovotelSilom, General Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Napaphach E, On behalf of our team, I sincerely thank you for taking the time to share your comments following your last stay with us. It will certainly be a source of extra motivation for all of us. Thank you once again and look forward to welcoming you again at our Property. Best regards, Gerald Hougardy, General Manager. More

Singapore
Contributor
13 reviews 13 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at the Novotel Bangkok Fenix Silom for 2 nights on business and extended 2 nights over Friday to Sunday. In fact, my Thai business partner wanted to book the Ma Hotel parallel to the hotel on Surawong, but since I am Accor Le Club member I suggested that they change to this hotel for me and my colleague.... More

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NovotelSilom, General Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear JustMeSingapore, Thank you for taking the time to share with us your recent experience at our property. I sincerely appreciate that you went into details and will take these comments to my team in order to improve our breakfast in general. In regards to Wifi, I am well aware as we have experienced some connectivity issue lately and please... More

Pittsburgh, Pennsylvania
Contributor
11 reviews 11 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

So I came to Bangkok around the end of May when there was still curfew. The hotel is pretty new, not really spacious but quite cozy. Staffs are pretty helpful. I also tried the restaurant here, which is definitely not the worth the price. Location is pretty good: the skybar is just across the corner; walking distance to the subway.... More

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear MuchenZhou, Thank you for staying with us and help us to provide some great feedback. We will definitely look into the price valued of our restaurant for further improvement. Thank you again for your comments, we look forward to welcome you back in the future. Yours Sincerely Ampawan Boonsantisuk On behalf of the General Manager More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Great stay with very helpfull personnel! The room are clean, big and have a great shower after along day in Bangkok. Thr breakfast in the hotel is large and wide assortment of choice. I would recommend this hotel for city trips to Bangkok.

Was this review helpful? Yes
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear SVCBais, Thank you very much for your reviews and we are very delighted to hear that you will recommend our hotel further. We do look forward to welcome you back again in the future. Yours Sincerely Ampawan Boonsantisuk On behalf of the General Manager More

1 review
2 of 5 stars Reviewed 1 week ago

The Hotel is very pretty and luxuries. However the biggest flaw of the Hotel is its WiFi connectivity in the rooms. Its terrible. And the Hotel Staff is unwilling to do anything about it. So if ur planning to stay connected all through out.. Better think twice about the place.

Was this review helpful? Yes
NovotelSilom, General Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear SamiK G, Thank you very much for sharing your comments on your last stay with us. We have indeed experienced some connectivity issue recently and this should not occur again in the future. This said, please accept my sincere apologies if we did not responded adequately when you raised your dissatisfaction. I do hope you will give us another... More

Kuala Lumpur
Top Contributor
79 reviews 79 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked this hotel during the Accor members' sale so we managed to book the hotel at a very attractive rate with free breakfast thrown in. Excellent value for money - the room was everything that you would expect from an Accor property (my only grouse however was that the amenities were not sufficient - no shower caps, bedroom slippers... More

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Odette_my, We are delighted to hear that you enjoyed your stay with us, thank you for your valuable feedback in which certainly helps us drive to acheive the best standards. However, we are sorry to hear that the service from one of our team member was below your expectations. I will be sure to share your comment with our... More

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Additional Information about Novotel Bangkok Fenix Silom

Address: 320 Silom Road,Bangrak, Bangkok, Thailand
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Bangkok Fenix Silom 4*
Reservation Options:
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Also Known As:
Novotel Bangkok Fenix Silom Hotel Bangkok

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#123 Business Hotel in Bangkok #151 Luxury Hotel in Bangkok #159 Romantic Hotel in Bangkok
Hotel Class
Official Description (provided by the hotel)
Novotel Bangkok Fenix Silom is part of the Novotel chain of Hotels. This international four star hotel is located in one of the most vibrant areas of Bangkok. Positioned in an ideal location for both leisure and business travelers, the hotel is only a stone’s throw from the vibrant commercial, shopping, jewelry and entertainment area of Silom, Bangkok’s exciting downtown district. ... more   less 
Number of rooms
216

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