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All 754 Bangkok hotels

Novotel Bangkok Fenix Silom

4.0 of 5 Hotel   |   320 Silom Road,Bangrak, Bangkok, Thailand
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Ranked #200 of 754 hotels in Bangkok
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5 of 5 stars reviewed yesterday
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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English first
Contributor
13 reviews 13 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Hotel is located opposetely to the famous hotel from the Hangover 2 movie. It is very nice and not that huge. The location is awesome for young people, yet the hotel is very quiete and cozy. Underneith the hotel there is one of the most popular bars in Bangkok, Maggie Choo, a Chinese restaurant with the access to the... More

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear valeria_vally, I would like to thank you for your review. Delighted to hear that overall you were satisfied with your stay. Your remarks on our concierge team is well noted, I appreciate you sharing your concerns. This comment would be shared with our staff in order to improve our service. Thank you once again for your feedback, we hope... More

Jakarta, Indonesia
1 review
5 of 5 stars Reviewed 3 days ago NEW

We stayed in this hotel for 3 night in the executive level. The front desk officer is very helpful and do the check in/out less than 5 minutes. We got a complementary Mini Bar, shuttle to the Sala Daeng BTS station, late check out up to 16.00 hrs (luckily). It is closer to get to Surasak BTS compare to the... More

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Marina P, Welcome back to Novotel Bangkok Silom! Its pleasing to hear you were satisfied with our hotel. I certainly appreciate your compliments in regards to our front office team and would be shared with our team. Thank you for your wonderful review, we look forward to your 10th return. Yours Sincerely Ampawan Boonsantisuk On behalf of the General... More

Florence, Italy
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a 4 star hotel that's good value for money especially because of its location - on Silom road. Bangkok is like any other big metropolis in the world - traffic is a nightmare! Your best bet for moving around is the Skytrain network (BTS) and the River Express. Novotel Silom is a 10min walk from the Surasak junction... More

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NovotelSilom, General Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Bose Z, Thank you for your last comments following your stay with us and points well noted in regards to our lifts key cards and shuttle to the BTS stations. We look forward to welcoming you back in the near future. Best regards, Gerald Hougardy, General Manager More

Singapore, Singapore
Contributor
13 reviews 13 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

The walk from the BTS station though not prohibitively far, was not welcome, especially since the hotel only has hourly transfer to the BTS and none from it. However, off-setting this inconvenience is the price, in which I got a suit for the price of a deluxe room at Ploenchit's Novotel. Sad to find out that the VIP lounge facility... More

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear emocrab, We very much appreciate your review thouugh TripAdvisor following to your recent stay with us. I will be sure to relay your positive remarks back to our team and also acknowledged all of your valued comments for our further improvements. Thank you once again for your feedback and we most certainly look forward to receiving you once again... More

Bahrain
2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We were impressed with the service at the Hotel right from our arrival. One of our group was not well and we were upgraded and the upgrade made a huge difference in the quality of our stay. Throughout our stay we were made to feel welcome and any queries we had were responded to immediately. THANKS to all the staff... More

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear kiaoraBahrain, Thank you so much for your great review on tripadvisor regarding your recent stay with us at Novotel Bangkok Silom. All of your remarks are well noted, I appreciate you sharing your concerns. This comment would be shared with our staff in order to improve our service. Thank you once again for your feedback, we hope to see... More

Sydney, Australia
Contributor
11 reviews 11 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is within walking distance to a lot of city locations and entertainment venues, but a little away from BTS transport station which of course opens up much more of the city. Reception is a little disappointing, we got a brief smile, they swiped my credit card for the deposit, copied my passport, gave me a key and said... More

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Barney_AU, Thank you to give us your feedback regarding your recent stay with us. Kindly accept our sincere apologies for hotel customer sercives, please rest assured that the management team takes this matter as one of our priorities to rectify. As a result, additional attitude training sessions have been added onto our monthly calendar. Thank you once again for... More

Rome, Italy
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel in late July, great location and wonderful views of the metropolis. two steps from skyscraper Scirocco, with its beautiful skybar. clean rooms, great atmosphere, air conditioning a little bit noisy but Bangkok is an oven so you can safely withstand a bit of noise.

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear mcwild, Thank you very much for taking your time to write us an extensive reviews. We are very delighted to hear great feedback from you and we will share your feedback with our team . We all look forward to welcoming you back in the future. Yours Sincerely Ampawan Boonsantisuk On behalf of the General Manager More

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Additional Information about Novotel Bangkok Fenix Silom

Address: 320 Silom Road,Bangrak, Bangkok, Thailand
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Bangkok Fenix Silom 4*
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Also Known As:
Novotel Bangkok Fenix Silom Hotel Bangkok

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#116 Business Hotel in Bangkok #150 Luxury Hotel in Bangkok #155 Romantic Hotel in Bangkok
Hotel Class
Official Description (provided by the hotel)
Novotel Bangkok Fenix Silom is part of the Novotel chain of Hotels. This international four star hotel is located in one of the most vibrant areas of Bangkok. Positioned in an ideal location for both leisure and business travelers, the hotel is only a stone’s throw from the vibrant commercial, shopping, jewelry and entertainment area of Silom, Bangkok’s exciting downtown district. ... more   less 
Number of rooms
216

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Novotel Bangkok Fenix Silom and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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