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All 764 Bangkok hotels

Novotel Bangkok Fenix Silom

4.0 of 5 Hotel   |   320 Silom Road,Bangrak, Bangkok, Thailand
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Novotel Bangkok Fenix Silom
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Ranked #198 of 764 Hotels in Bangkok
A recent review
5 of 5 stars reviewed 4 days ago
WilliamChow Hong Kong, null, Hong Kong
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1,007 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hong Kong, null, Hong Kong
1 review
5 of 5 stars Reviewed 4 days ago NEW

I loved this hotel when I stayed here last week. It is very nice and I will definitely stay here the next time. A big thanks to the folks at the Novotel Fenix. The staff was outstanding in every way, very friendly, helpful and professional. The hotel was nice, without being too fancy for my tastes and have a good... More 

Was this review helpful? Yes 1
Contributor
17 reviews 17 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed in Hotel Novotel Bangkok during our trip to Thailand. The Hotel was booked by Makemytrip under their package. The Hotel was clean and satisfactory. The market, restaurants, sky train station all are nearby Hotel.

Was this review helpful? Yes 2
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear pkjain_brt, I would like to thank you for your recent visit to Novotel Bangkok Silom and glad to learn that overall you had a nice experience stay with us. Please rest assured I will take great pleasure in sharing your feedback with the rest of the team whom are already eagerly welcoming your next return to the land of... More 

2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Nice and clean hotel, fancy bar, good breakfast with enough choices (very tasty omelette, fresh fruits) for everybody to start the day in Bangkok. Very nice modern rooms with good working air conditioning and every day new free water, whole day good working wifi, and very good beds!! We arrived early morning around 09:30 but got our room directly, now... More 

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Marco B, Thank you for your review of Novotel Bangkok Silom! I am happy that you enjoyed our rooms, breakfast, and STONE Bar. I will be sure to share your comments with whole team. I hope that on your next stay you will be able to provide you our good services. See you again soon! Yours Sincerely Ampawan Boonsantisuk... More 

New Orleans
Contributor
11 reviews 11 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

OK, so they give you free minibar during your stay. Big deal. It's not the same as a Club Lounge (if you want that sort of thing) and that is one of the big reasons this hotel just doesn't measure up to the other Novotel offerings in the city. I used to stay here more often than I do now... More 

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear reisejaeger, Thank you for staying with us and help us to provide some great feedback. I have noted your comment over the absence of a lounge, which I clearly understand, and this topic remains one of our priority to further improve our services. We look forward to welcome you back in the future. Yours Sincerely Ampawan Boonsantisuk On behalf... More 

Brussels, Belgium
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

The hotel is situated somewhat far away from the airport. We paid 600 bhat for the trip but it's said that 450 is enough. That was just Thai people trying to get some more money out of a tourist (which you will understand very quickly once arrived). Upon arrival, the hotel looks like a regular Novotel living up to its... More 

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Michael944, We are sorry that your experience did not meet your expectations, please accept our sincerely apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the... More 

Bangkok, Krung Thep, Thailand
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

It was a nice stay... Check in was smooth as well as check out. Rooms wise was ok breakfast was just the typical breakfast buffet line... I just didn't like the welcoming of the Tailor Shop instead of being welcomed by the concierge or the bell man. It was a bit of a walk to BTS and MRT station so... More 

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Peter John Paul C, Thank you for your review of Novotel Bangkok Silom ! We are happy that we could provide you the great services from our reception team, I will be sure to share your comments with the team who will definitely be motivated to keep up the good work! Thank you for your review, we look forward... More 

Ubon Ratchathani Province, Thailand
Contributor
11 reviews 11 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Was here in November due to location near temple. Booked two rooms one for me and the wife, other for friends. Arrived at 11 AM, First room was available soon, around 1130. Second was not available till 2 PM. No problem since we were out till 6. The hotel is good but not a 4 Star hotel. It's missing the... More 

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NovotelSilom, General Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Martyjustice, Good morning and thank you for your comments shared following your last stay with us. Well noted for the amenities missing, which should not have been the case. Thank you once again for your time and look forward to welcoming you back here in the near future. Best regards, Gerald Hougardy, General Manager More 

Sydney, Australia
Contributor
17 reviews 17 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

stayed here for 3 nights and it's not bad at all. The location was good as it's in Silom. Just walk around and you will find restaurants etc. the bar in the lobby was good and the waitress was the most friendliest. The other bar outside was so so awesome! It' says it's a chinese restaurant. However, when you enter.... More 

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NovotelSilom, General Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Happy_Hour_09, Thank you very much for sharing your impressions "not bad!" with us, following your recent stay. For your information the good bar inside is named "STONE Bar" and the other good one next door is named "Maggie Choo's". Look forward to welcoming you back here on your next visit to Bangkok. Best regards, Gerald Hougardy, General Manager More 

Helsinki, Finland
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Before I made the reservation, I had read reviews, so I think I had my expectations on the right level. I wasn't looking for any luxury, but I wanted to have a decent, nice place to stay with good location. Unfortunately, I was not completely satisfied with my stay, below I have listed my experiences. First the positives: -Location is... More 

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NovotelSilom, General Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Jpvhel, Thank you for sharing with us your recent experience at our property. I have gone through the list of your points and will take them one by one with my management team for further actions. As you mentioned in particular the bathroom glass door, please be informed that this is a defect from construction time in some rooms... More 

Canterbury, United Kingdom
Top Contributor
58 reviews 58 reviews
35 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

we stayed here for one night.the hotel is less than 10 mins walk from the sky train and on the same road as patpong market but thats about 20 mins walk away.the room was spacious and clean and the shower was amazing.we found the prices in the resturant and bar quite high but theres plenty of places to eat and... More 

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear michKent , Thank you very much for your wonderful reviews. We are very delighted to hear that you have a great experience from our service staff & room. We will share your feedback among the team and look forward to welcome you back again in the future. Yours Sincerely Ampawan Boonsantisuk On behalf of the General Manager More 

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Additional Information about Novotel Bangkok Fenix Silom

Address: 320 Silom Road,Bangrak, Bangkok, Thailand
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Bangkok Fenix Silom 4*
Number of rooms: 216
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Also Known As:
Novotel Bangkok Fenix Silom Hotel Bangkok
Hotel Style:
#117 Business Hotel in Bangkok
#149 Luxury Hotel in Bangkok
#158 Romantic Hotel in Bangkok

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