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All 755 Bangkok hotels

Novotel Bangkok Fenix Silom

4.0 of 5 Hotel   |   320 Silom Road,Bangrak, Bangkok, Thailand
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Novotel Bangkok Fenix Silom
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Ranked #198 of 755 Hotels in Bangkok
A recent review
4 of 5 stars reviewed 3 days ago
Radmrjg Punta Gorda, Florida
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960 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Punta Gorda, Florida
Top Contributor
183 reviews 183 reviews
32 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our tour group stay at the hotel for three nights. The rooms were small but clean and comfortable. The bathroom was also small but it was fine. The breakfast was very good with an excellent selection. We ate dinner there one evening and it was superb. The location was very good and convenient to many things that we wanted to... More

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Radmrjg, Thank you very much for your review and delighted we were able to provide you with an overall positive experience. We are very pleased you enjoyed our breakfast along with the other facilities. Thank you once again for sharing your experience with us on Trip Advisor. I do hope on your next visit to Bangkok, we would get... More

Sydney, Australia
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was stayed last 13th Oct 2014, I was stayed in this beautiful hotel in order to attend the birthday dinner party at Sathorn Rd. In the afternoon prior 8 pm was running around with orchids in my hand. I was busy and doing flower arrangement after came back from florist it at the Lobby of this lovely hotels. The... More

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Top2013, Thank you very much for your wonderful reviews. We are very delighted to hear that you have a great experience from our service staffs, Khun Mimi & Khun Yut. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It was... More

1 review
5 of 5 stars Reviewed 4 days ago NEW

Our stay at this hotel was excellent. The staff was wonderful and very friendly. We especially want to acknowledge the services of Mr. Au. He was helpful in finding assistance for us to tour the city.

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Maggie D, Thank you for taking the time to review your stay at Novotel Bangkok Silom. I am so happy that you chose us and that we were able to provide you with such a great experience! And your compliments in regards to the good service provided by Khun Au, our Bellman will be shared with whole team. Thank... More

San Francisco, California
Top Contributor
181 reviews 181 reviews
75 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

we stayed here because we needed to be close to the Myanmar Ebassy and its walking distance! Also can walk to the Chao Praya and other areas! Staff was very friendly! Room was clean, very nice bathroom! we were on the Premier Executive floor which had some added benefits. WIFI worked well and the breakfast buffet was very good! enjoyed... More

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear travelapple, Thank you very much for your wonderful reviews. We are very delighted to hear that you have a great experience from our service staff. We will share your feedback among the team and we look forward to welcome you back soon. Yours Sincerely Ampawan Boonsantisuk On behalf of the General Manager More

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

Stayed here for 6 nights. Location is good. Concierge was very helpful but front office staff and dining room staff came across as abrupt at times. Room was basic and good value for price I paid. The taxis and tuk harassment isnt good when you leave the hotel on a daily basis either. Overall average.

Was this review helpful? Yes 1
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Damojay69, Thank you for taking the time to provide feedback on your stay. I do sincerely regret that your stay was average. Please rest assured we will definitely look into the details for improvement on our service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you... More

Colombo, Sri Lanka
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel's location is ideal and the facilities were excellent, The staff was very friendly and helpful and spoke the best English in Thailand. Special thanks should go to Ms.Kae , who looked after our entire training period, who was always smiling and feeding us in many delicious throughout the day. Similarly should appreciate the all the other nice people... More

Was this review helpful? Yes 1
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear AmilaX, Its pleasing to hear you were satisfied with our hotel. I certainly appreciate your compliments in regards to our friendly staff and your remark on Khun Kae's performance would be shared with our team. Thank you for your review, we look forward to your return. Yours Sincerely Ampawan Boonsantisuk On behalf of the General Manager More

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Very good standards,exceptionally clean,great breakfast,stylish bar and even buffet dinner which I'm not a fan of was delicious! Highly recommended. Only little minus is the location and no nearby bts station.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear pawelciszak, Thank you for taking the time to share your experience at Novotel Bangkok Silom! How great to hear that you enjoyed our guest room, breakfast, STONE Bar and dinner. I will be sure to share your comments with whole team. Thank you again for your feedback and we all look forward to welcome you at our hotel. Yours... More

Hobart, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

stayed for 8 nights and enjoyed my stay there. Asked for a room on higher floor . Much quieter higher up . Room was clean and modern. Location is good for exploring Bkk . Staff were polite and helpful. Would not hesitate too stay at Novotel Silom again :)

Was this review helpful? Yes
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear random1012, Its pleasing to hear you were satisfied with our hotel. I appreciate your compliments in regards to our staff would be shared with our team. Thank you for sharing your experience with us on Trip Advisor, we look forward to your return. Yours Sincerely Ampawan Boonsantisuk On behalf of the General Manager More

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Additional Information about Novotel Bangkok Fenix Silom

Address: 320 Silom Road,Bangrak, Bangkok, Thailand
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Bangkok Fenix Silom 4*
Number of rooms: 216
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Also Known As:
Novotel Bangkok Fenix Silom Hotel Bangkok

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