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All 746 Bangkok hotels

Novotel Bangkok Fenix Silom

4.0 of 5 Hotel   |   320 Silom Road | Bangrak, Bangkok, Thailand
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78%
Ranked #201 of 746 hotels in Bangkok
Certificate of Excellence 2013
A recent review
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827 people have reviewed this hotel

Traveler rating
    219
    417
    133
    44
    14
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102
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
1 review
5 of 5 stars Reviewed yesterday NEW

If you planning your trip to Bangkok do not hesitate to book this hotel. I came with my family and got best service I could only dream of. Professional staff, prompt service and smiles which are always follow you wherever you go. Special thank you to Front Office Manager who made our return stay memorable...

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Singapore, Singapore
Contributor
15 reviews 15 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

Spent two night last 14-15 April for Songkram with some friends. The staff are attentive, from the people manning the front desk to the people who cleans the room. The size of the room is definitely better than the ones in Tokyo and Taipe, the interior is modern and sleek. Breakfast is not super special but not bad either. The... More

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Kurisu4u, It's pleasing to hear that you felt happy to have stayed with us during your time in Bangkok. However in regards to the toilet issues, please accept my apologies for any inconvenience this may have caused during your stay. I have shared this incident with my team in order to prevent any future re-occurrences. On another positive note,... More

Karachi, Pakistan
1 review
4 of 5 stars Reviewed 3 days ago NEW

hotel is ok location is good for business family rates r little higher over all hotel is ok . Ihave asked them for hotel card but they have not send me as yet and no emails from them as yet its not visitng card its loyalty card type thing . I have been staying there for like every six months... More

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear ShrOff, Thank you for taking the time to write about your recent stay at the Novotel Bangkok Silom. We are delighted to hear that you enjoyed your stay with us and we all look forward to welcome you at our hotel. Yours Sincerely Ampawan Boonsantisuk On behalf of the General Manager More

Tokyo, Japan
1 review
5 of 5 stars Reviewed 1 week ago

I love the hotel location ,so many good resturants and coffee shop around here.I like a mini bus service from hotel to skytrain station ,it make me easy for shopping .And breakfast is so good cause they will chage a kind of food everyday and fresh ,diner was so grace and good price.Hotel stuff so nice and friendly it made... More

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear K Apiradee, Thank you very much for taking your time to write us an extensive reviews. We are very delighted to hear great feedback from you and we will share your feedback with our team. We look forward to welcome you back in the future. Yours Sincerely Ampawan Boonsantisuk On behalf of the General Manager More

Frankfurt, Germany
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

really nice hotel - close to all the action close to the night market on silo. Good breakfast Buffet - nice large room - super service. Will be s raying here every time we are in BKK in the future. Thanks to all. Jonathan&Karina

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Jonathan1948, Thank you very much for your wonderful reviews. We are very delighted to hear that you have a great experience during your stay with us. We will share your feedback among the team and we look forward to welcome you back soon. Yours Sincerely Ampawan Boonsantisuk On behalf of the General Manager More

Kolkata (Calcutta), India
1 review
2 of 5 stars Reviewed 3 weeks ago

Cons: Rooms are very small. Bathrooms and toilets are very small.i had to squeeze in every time being a standard healthy guy. Hardly one or two english channels on TV and even picture quality is worse. Wifi connects and disconnects from devices everytime. AC was also not working well. tried to tell the staff. didn't help I dont feel any... More

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NovotelSilom, Owner at Novotel Bangkok Fenix Silom, responded to this review

Dear TheTravelLover2014, Thank you for taking the time to tell us about your experience at the Novotel Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you once again... More

Zurich, Switzerland
Contributor
16 reviews 16 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The rooms are a bit small, but the breakfast buffet is great. The pool shown on the webpage is very small and it's very difficult to find a chair. Location and price is ok for the value. Reception staff is very helpful and friendly. Just be careful while requesting tours just in front of the hotel. They charge you 3... More

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Jeffyzh, Thank you for your review on your recent stay at our property. I appreciate your comments in regards to your overall experience and regret that you encountered a bad service provided by the persons who stand by nearby the hotel. Our tour counter (manage by WTS) is present in the lobby to ensure our guests are well guided... More

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Additional Information about Novotel Bangkok Fenix Silom

Also Known As:
Novotel Bangkok Fenix Silom Hotel
Novotel Bangkok Fenix Silom Hotel Bangkok
Address: 320 Silom Road | Bangrak, Bangkok, Thailand
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#112 Business Hotel in Bangkok
#143 Luxury Hotel in Bangkok
#183 Family Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Bangkok Fenix Silom 4*
Official Description (provided by the hotel):
Novotel Bangkok Fenix Silom is part of the Novotel chain of Hotels. This international four star hotel is located in one of the most vibrant areas of Bangkok. Positioned in an ideal location for both leisure and business travelers, the hotel is only a stone’s throw from the vibrant commercial, shopping, jewelry and entertainment area of Silom, Bangkok’s exciting downtown district. ... more   less 
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