We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 756 Bangkok hotels

Novotel Bangkok Fenix Silom

4.0 of 5 Hotel   |   320 Silom Road,Bangrak, Bangkok, Thailand
Hotel amenities
Save Saved
You added Novotel Bangkok Fenix Silom to your Saves list
Novotel Bangkok Fenix Silom
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
79%
Ranked #199 of 756 Hotels in Bangkok
A recent review
5 of 5 stars reviewed 2 days ago
John W Colchester, United Kingdom
Write a Review

927 reviews from our community

Traveler rating
    250
    466
    152
    45
    14
See reviews for
117
357
160
102
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Colchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed three nights at both the beginning and end our a three week trip to Thailand and Bali. Have stayed here many times and yet again was not disappointed. First class service and excellent accommodation. We arrived early for check in and only had to wait 15 minutes during we time we had a complimentary drink in the lobby. Managed... More

Was this review helpful? Yes
NovotelSilom, General Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear John W, I am very pleased to read that you had an excellent stay with us and will share your encouraging comments to our team. We all look forward to welcoming you back on your next stop to Bangkok. Best personal regards, Gerald Hougardy, General Manager More

Kolkata
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Located in the Bangkok Jewellery Market Area, the Hotel is near the River. It is about 10 minutes walk from the Surasak BTS Station. The room was comparatively small than other Novotel. The rest was what was expected from Novotel.

Was this review helpful? Yes
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear ADTravels, Its pleasing to hear you were satisfied with our hotel and your experience was meet your expectations. We will share your feedback among the team and we look forward to welcome you back soon. Yours Sincerely Ampawan Boonsantisuk On behalf of the General Manager More

Jaipur, India
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in this hotel for 3 nights. Rooms are very well furnished and the view from the rooms is also eye-catching. . Moreover, the hotel is centrally located in Bangkok and all the shopping areas are nearby.The tariff seems less for such a room at such a good location. Coming to the staff and service, the staff is very... More

Was this review helpful? Yes 2
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear sparsh_prach, Thank you for choosing to stay with Novotel Bangkok Silom during your recent visit to Bangkok and for sharing your appreciation with us. Delighted to learn you had an excellent stay with us and particularly your comments on the service provided by Khun Toon, our staff are most gratifying and will be shared with whole team. Thank you... More

Jaipur, India
Senior Contributor
41 reviews 41 reviews
34 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

It's a small property with fairly small rooms, however, they does make a difference by providing very good service. On 2 occasions during my stay I saw 2 staff from different departments of hotel stepping forward to make a difference. My free hotel shuttle was missed due to miss communication with his colleague However the staff made the effort paid... More

Was this review helpful? Yes
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Ravti23, Thank you very much for your wonderful reviews. We are very delighted to hear that you have a great experience from our service staff. We will share your feedback among the team and we look forward to welcome you back soon. Yours Sincerely Ampawan Boonsantisuk On behalf of the General Manager More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Highly appreciated friendly staff, particularly Nu (concierge), who helped out giving recommendations. The room had amazing view. Though the location wasn't optimal for those who take BTS. Otherwise staying far from the Center is not as bad as it seems.

Was this review helpful? Yes
NovotelSilom, General Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Hoa T, Thank you for your compliments which I will share with my team and especially with our Concierge, Khun Nu. In regards to our location, I hope you were well aware that we have an hourly shuttle from the hotel to the BTS every day between 800am and 500pm. We look forward to welcoming you back to our... More

Ho Chi Minh City, Vietnam
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is nice, located at good location, very convenient, clean, friendly staffs. Just some of my own comments if compare with others 4 stars hotel and with others Novotel properties : ¨in my room¨ the bathroom has not provided much of things to use (hope others room are different) ; breakfast is abit poor - I dont eat much... More

Was this review helpful? Yes
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear SallyHuyen, Thank you for your review of Novotel Bangkok Silom! Your feedback in regards to room amenities & quality of breakfast has been noted and will be shared with the appropriate managers for further improvement. On another positive note, I appreciate your compliments in regards to our staff. Thank you for sharing your experience with us on Trip Advisor.... More

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at Novotel Fenix Silom hotel, Bangkok c-in Aug.26 and c-out Aug. 28, 2014. Regarding one-day round trip to Myanmar on Aug.27, I put my "Indonesia domestic" wallet into safety deposit box at my room hotel. It was horrible traffic from Don Mueang Int'l airport to hotel, when I went back from Yangon to Bangkok. It took more 3.5... More

Was this review helpful? Yes
NovotelSilom, General Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Studiartono, Thank you very much for sharing your guest service experience with us and i will meet with Khun Trina this morning to thank her and her team for her professional, efficient and courteous service provided. I am certainly proud of our team this morning and rest assured that your comments will serve us as an encouragement for the... More

Mackay, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at this very hip hotel in January and booked an executive room. Problem, no executive floor but an even sweeter deal, FREE mini bar and FREE in room breakfast, anything the heart desires. The rooms were typically novotel, light wood, comfy bed, work station. I love their strawberry body scrub you get in the executive floor. Lots to do,... More

Was this review helpful? Yes
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Andrewham, Thank you very much for taking your time to write us an extensive reviews. We are very delighted to hear great feedback from you and we will share your feedback with our team for motivation and touch on service improvement points. We look forward to welcome you back in the future. Yours Sincerely Ampawan Boonsantisuk On behalf of... More

Owners: What's your side of the story?
If you own or manage Novotel Bangkok Fenix Silom, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Novotel Bangkok Fenix Silom? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Bangkok Fenix Silom

Address: 320 Silom Road,Bangrak, Bangkok, Thailand
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Bangkok Fenix Silom 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Travelocity, Agoda, Cheap Tickets, Tingo, Otel, Hotels.com, ACCOR and Odigeo so you can book your Novotel Bangkok Fenix Silom reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Bangkok Fenix Silom Hotel Bangkok

544 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (512)
Viewed
Room/suite (200)
Viewed
Pool/beach area (14)
Viewed
View from room (40)
Viewed
Bathroom (57)
Viewed
Hotel & grounds (47)
Viewed
Family/play areas (1)
Viewed
Dining (25)
Viewed
Business center/function rooms (2)
Viewed
0:51
Videos (1)
Viewed
Other (125)

Management photos: Courtesy of the property manager

Viewed
All management photos (33)
Viewed
Room/suite (12)
Viewed
Dining (5)
Viewed
Hotel & grounds (7)
Viewed
Pool/beach area (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Bangkok with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#117 Business Hotel in Bangkok #147 Luxury Hotel in Bangkok #151 Romantic Hotel in Bangkok
Hotel Class
Official Description (provided by the hotel)
Novotel Bangkok Fenix Silom is part of the Novotel chain of Hotels. This international four star hotel is located in one of the most vibrant areas of Bangkok. Positioned in an ideal location for both leisure and business travelers, the hotel is only a stone’s throw from the vibrant commercial, shopping, jewelry and entertainment area of Silom, Bangkok’s exciting downtown district. ... more   less 
Number of rooms
216

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Novotel Bangkok Fenix Silom and other travelers.
5 questions
Ask a question

See all questions (5)

Questions? Get answers from Novotel Bangkok Fenix Silom staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer