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Novotel Bangkok Fenix Silom

320 Silom Road,Bangrak, Bangkok, Thailand
Hotel amenities
Novotel Bangkok Fenix Silom
Best prices for: 1 room 1 guest
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Ranked #207 of 771 Hotels in Bangkok
A recent review
4 of 5 stars reviewed 3 days ago
ariana33
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1,126 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
23 reviews 23 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here post Intrepid Cambodia trip for 4 nights. Staff are friendly and helpful. The rooms were clean and comfortable. The breakfast is extensive and you will not go hungry. The concierge was always happy to help get a taxi. Considering it was Songkran the staff at this hotel were 100% tuned in to my needs and always helpful.

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear ariana Your comment is much appreciated! Specially liked to read that you enjoyed our friendly & helpful staff and found our rooms to be clean and comfortable. I will most certainly share your comment with our chef, who always enjoys praises about our breakfast offering. We genuinely hope to welcome you back for next years Song Kran or maybe... More 

Orbost, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 5 days ago NEW

Novotel Silom was very clean, comfortable and provided excellent breakfast choices. Stayed here for 2 nights following an Intrepid trip through Cambodia. All staff were friendly and helpful. Good wifi connection. Great cocktails. Close to good restaurants. Much cheaper to ask taxi drivers to use the meter instead of setting a price!

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Karen Really appreciate you taking your time and telling us about your recent experience with us. Very happy to read that you found our hotel to be clean and comfortable and specially liked our excellent breakfast spread. It indeed always is cheaper to ask drivers to turn on the meter instead of negotiating a fixed fare. You have to... More 

Dubai, Dubai, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Great hotel with all basics ticked off. As member got bed n breakfast for USD 60. Got high floor with nice views of the Si Lom street, upgraded to a bigger room, Easy access to expressway to get to n fro airport in 30 minutes. Si Lom street not very busy at night, much better than Sukhumvit road in comparison... More 

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Abul Great to read that you have found value for your money during your stay with us. For tourists and business travellers alike we are in a great location and close to many cultural sites and shopping. We do hope to welcome you back on your return journey to Bangkok. Kind regards Jea Pascal Bernet Hotel Manager jean-pascal.bernet@accor.com More 

Bengaluru (Bangalore), India
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here only for a night but really wished we could stay more. The view from the room was just amazing. Strongly reminded me of Manhattan/Chicago.. The hotel is very clean and well maintained..rooms are not that big but thats ok as its right in the center of bangkok .. not sure how popular this area is in bangkok... More 

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Prat861 Thank you for taking your time and reviewing our property. Very happy to read that you have enjoyed your stay, in particular our clean and well maintained rooms and the great location we have to offer. We hope to welcome you back for a next stay in Bangkok - and do plan enough time in for breakfast as... More 

Paranaque, Philippines
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Being first timers here in Bangkok, this hotel has provided so much comfort and security during our stay. It is very near the BTS, Surasak Station. 5 mins walk. You can also walk to the Silom Area, around 10 mins walk and you are within the happiest place in Bangkok. It is also near convenience stores like Family Mart and... More 

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Koolas Thank you for taking your time and telling us about your recent stay at Novotel Bangkok Fenix Silom. The security deposit is a standard procedure in most international hotels and is solely for the convenience of our guests in order to simply sign for the invoice in our restaurant or bar and charge it to the room. Additionally... More 

Milano
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Clean hotel, a lot of gay people in hotel but every where in silom area for the event good positivon near silom area and bts station Lot of Service nearby atm Point, market, restaurant... Room is big, Very clean and Service was perfect negative things .. small gym and useless .. there are no machine to train

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Manzetto22 Thank you for telling us about your impression of our hotel. Great to read that you have enjoyed the convenient location to attractions, shopping and night life in Silom. I agree that our Gym is not the largest, however it provides a mix of cardio equipment (treadmill, bike, stepper), weights machine and free weights. Additionally we provide a... More 

Hyderabad, India
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Rooms have best view..maintained well as expected out of Novotel hotels. The breakfast has good spread mix of English ando thai cuisine. The Indian restaurant on 3rd floor has some decent Indian culinary in menu for desi food lovers. The housekeeping staff doesn't understand English I guess that could be scope of improvement. otherwise the place is value for money.... More 

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Rayna Many thanks for your comments about your recent stay with us. Very happy to read that you have enjoyed our breakfast spread and the views we have to offer, specially from the higher floors. We are constantly working on improving the English levels of our staff with complimentary classes conducted throughout the year. We will definitely re-emphasize on... More 

Salt Lake City, Utah
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

A nice and unassuming hotel. Nice room and a decent price. My only complaint is I couldn't get the room cool enough. I'm not sure they had refrigerated air conditioning, it seemed more like a fan. As Thailand is a hot and humid place good air conditioning is a must.

Review collected in partnership with Novotel Hotels

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Richard Thank you for telling us about your recent experience. Happy to read that you have enjoyed your stay and found value for your money. We certainly will have our Engineering team recheck the room you have been staying in as we usually do not get any similar comments. All rooms are individually controlled and easily adjustable according to... More 

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