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All 759 Bangkok hotels

Novotel Bangkok Fenix Silom

4.0 of 5 Hotel   |   320 Silom Road,Bangrak, Bangkok, Thailand
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Novotel Bangkok Fenix Silom
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Ranked #193 of 759 Hotels in Bangkok
A recent review
4 of 5 stars reviewed 1 week ago
Colin L Phuket, Thailand
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982 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
23 reviews 23 reviews
19 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

It took us around 1.5 hrs to get to this hotel from the airport.As a new comer,we walked about 15mins with the baggages from the Surasak BTS station. And later on,we've found out the quickest way to walk from the station to the hotel still need 10 mins from the Surasak Road. The hotel has a tiny lobby with a... More

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NovotelSilom, General Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Emily H, We all appreciate your recent review of our hotel and service provided and look forward to welcoming you back here in the near future. Best regards, Gerald Hougardy, General Manager More

Udon Thani, Thailand
Top Contributor
68 reviews 68 reviews
40 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed 1 week ago

We just returned from a 3-night stay in Bangkok. We are frequent (15+ times per year) travelers to Bangkok and have stayed at many of the Accor-branded hotels, being members of the Advantage Plus loyalty program. Frankly, while not a bad hotel, this is not one of the better options in Bangkok. PROs: 1) PRICE: The Novotel Fenix Silom often... More

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear JAMESINTHAILAND, Thank you very much for taking your time to give us your feedback on tripadvisor. Please accept our sincere apologies for the difficulties you experienced in room cleaning. Rest assured that the management team takes this matter to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you... More

Manchester, United Kingdom
Top Contributor
250 reviews 250 reviews
81 hotel reviews
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed 1 week ago

2nd time to Bangkok. I usually stay at Holiday Inns but the rate was a little steep. So picked this place across the road. Had a great check-in..upgraded to exec room on the 20th floor. Great room..very modern. Great aircon and great shower. Loved the toiletries too. My room came with a safe, fridge and a nespresso-style coffee machine. In... More

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear drdanielmacdonald, Thank you very much for your wonderful reviews. We are very delighted to hear that you have a great experience during your stay @ Novotel Bangkok Silom! We will share your feedback among the team and we look forward to welcome you back soon. Yours Sincerely Ampawan Boonsantisuk On behalf of the General Manager More

Bangkok, Thailand
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Everything is perfect, nice view and comfortable room, the shuttle and the places near by. Main silom shopping area around 10-20 mins walk. Mosque and a temple 5 mins walk, Fruit/Fresh market 5 mins walk. business center area in room (HDMI - LAN ports) There are somethings which need to be addressed such as, no slippers, bathrobes, cotton buds, shower... More

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NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear AsimPK, Thank you so much for your recent visit to Novotel Bangkok Silom and glad to learn that overall you had a fantastic experience stay with us especially for the room. Please rest assured I will take great pleasure in sharing your feedback with the rest of the team whom are already eagerly welcoming your next return to the... More

1 review
4 of 5 stars Reviewed 2 weeks ago

All things are good. This hotel is appropriate for Europeans for staying. The hotel provides dining, spa, free shuttle, bar, etc. Especially, the concierge staff called Nu, helped me a lot and friendly. Thank you, Nu !!!

Was this review helpful? Yes
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Fung S, It is such a great pleasure to hear you were satisfied with our hotel. I certainly appreciate your compliments in regards to our friendly staff, Khun Nu (Chief Concierge) and will be shared with our team. Thank you for your review, we look forward to your return. Yours Sincerely Ampawan Boonsantisuk On behalf of the General Manager More

Hastings
Contributor
14 reviews 14 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just stayed at this hotel for one night, caught taxi from Bangkok airport, driver located hotel ok, check-in quick and easy, Room very comfortable, up-graded to Executive room. Hotel situated a short 10mins walk from either of 2 skytrain stations and a 20 min walk to Silom shopping area.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear David W, Greetings from Novotel Bangkok Silom! Thank you very much for your reviews on our hotel. We are glad that you had a great experience at the hotel and Bangkok in general. We definitely hope to welcome you back soon in the future. Yours Sincerely Ampawan Boonsantisuk On behalf of the General Manager More

Pattaya, Thailand
Top Contributor
159 reviews 159 reviews
38 hotel reviews
132 helpful votes 132 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

What do you expect from a 4 star hotel? We where disappointed staying here. The hotel is on Silom road, but far away from everything. We had a room facing the motorway, which was unpleasant because of the noise. The rooms are small, but you get everything, like a coffeemachine, radio, and enough outlets for charging your smartphone or else.... More

Was this review helpful? Yes 1
NovotelSilom, General Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear lentravel, Thank you for your latest review shared on your recent stay with us. My sincere apologies for the late service to your room and we have taken note of your preference for the room location should you decide to stay with us on your next visit to Bangkok. In regards to our Silom location, please be informed that... More

Rockhampton, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for four nights at the Novotel Fenix to catch up with friends also visiting Bangkok. We both chose the Fenix because of the great deals offered. We stayed using a family package with adjoining rooms (2 adults, the children, 16, 11 & 4). The offer was for the second room at half price. Our friends got an even... More

Was this review helpful? Yes
NovotelSilom, General Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Colin M, Thank you for sharing your comments with us and please be informed that in regards to the outside taxis, we recommend our guests to go through our Concierge desk to get a meter taxi, even though I fully agree that this might take longer time at peak traffic period. Your compliments will be passed on to our... More

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Additional Information about Novotel Bangkok Fenix Silom

Address: 320 Silom Road,Bangrak, Bangkok, Thailand
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Bangkok Fenix Silom 4*
Number of rooms: 216
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Also Known As:
Novotel Bangkok Fenix Silom Hotel Bangkok

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