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ibis Bangkok Sathorn

29/9 Soi Ngam Duphli, Rama IV Rd. | Sathon, Bangkok 10120, Thailand
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ibis Bangkok Sathorn
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Ranked #260 of 778 Hotels in Bangkok
A recent review
3 of 5 stars reviewed 1 week ago
orson_y singapore
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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singapore
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 1 week ago

this is the typical ibis budget hotel. the location is a bit far to walk from the metro, it is walking distance, but the sidewalks going to the hotel is quite narrow. typical no swimming pool, no bell service kind of hotel. the hourly shuttle tuktuk to suriwongse BTS is too infrequent. and i think if there is no one... More 

Was this review helpful? Yes
Patcharaporn R, Manager at ibis Bangkok Sathorn, responded to this review

Dear orson_y, Thank you for you feed back. We’re sorry that the sidewalks going to the hotel is quite narrow but we have the hotel shuttle service from the hotel to the closely BTS & MRT for our guest by the shuttle schedule which present at the reception. We service for the guest although 1 person per trip and for... More 

Umkomaas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is clean and comfortable, close to MRT and BTS, as well as within walking distance of Lumpinee Park and shopping and restaurants in Silom and Sathorn area. We found it an excellent base from which to explore Bangkok and surrounding areas. Staff were efficient and friendly.

Was this review helpful? Yes
Patcharaporn R, Manager at ibis Bangkok Sathorn, responded to this review

Dear SueMcAlpine It’s our pleasure to read your positive review of our hotel and the team members. We are glad that you found our hotel excellent located, comfortable and our staffs are efficient & friendly. We will be sharing your review to all team members as a form of encouragement to motivate them to strive further. Thank you very much... More 

Makassar
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Everything about this is easy. It's in a convenient location not too far from mrt. Rooms simple and basic but don't cost the earth. Restaurant serves simple decent food and plenty of options around. Quick to check in and staff helpful. Wifi is very annoying though as you have to log in every time you use!!!

Was this review helpful? Yes
Patcharaporn R, Manager at ibis Bangkok Sathorn, responded to this review

Dear dappa21 Thank you for your review. We are delighted to hear to hear that you like our hotel‘s convenient location,quick to check in and staff helpful. We apologies for the wifi user name password that you always have to fill after didn’t use in 45 minutes for timeout caused maintain the speed of wifi, anyway our IT team will... More 

2 reviews
3 of 5 stars Reviewed 4 weeks ago

We stayed for 2 days. Airport pick up was smoothly arranged. Travel desk is nice. 10 mins walk from Lumphini MRT and 20 mins from Chong Nongsi BTS. Breakfast spread is good, croissants are out of the world! Many little cafés in front of the hotel. Seven-11 is conveniently located in front of the parking. All in all, a good... More 

Was this review helpful? Yes
Patcharaporn R, Manager at ibis Bangkok Sathorn, responded to this review

Dear Devjyoti C, Thank you for taking the time to tell us about your experience. We are delighted to hear that our hotel is nice value for money and you have a good experience during stay with us also you would definitely recommend a stay at our hotel. We sincerely welcome your return to our hotel on your next visit... More 

1 review
4 of 5 stars Reviewed June 14, 2015

Excellent service, polite staff. Smaller room but very tidy and comfortable. Nice location and close to Lumpini station (MRT). Restaurant is OK, Breakfast is average, dinner is also average. Excellent WIFI.

Was this review helpful? Yes
Patcharaporn R, Manager at ibis Bangkok Sathorn, responded to this review

Dear Mr.Damom F, Thank you for selecting ibis Bangkok Sathorn for your stay in Bangkok! We are glad to that you found our hotel have the excellent service, polite staff, comfortable room, nice location and excellent wifi. Also your comment about the restaurant is very important for us. At ibis, we aim at providing our guests with warm welcome and... More 

Hong Kong, China
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 13, 2015

My initial plans encountered a bit of a mishap due to the tourist buses blocking the hotel shuttle bus which I was suppose to take to the nearby MRT (subway station). In light of these events, the front desk manager helped me out greatly! He took me in his personal car to the MRT even though he had no obligation... More 

Was this review helpful? Yes 1
Patcharaporn R, Manager at ibis Bangkok Sathorn, responded to this review

Dear Valeria Y, Thank you for your valuable feedback and we are glad that you satisfied with our customer service for the situation solving issues. We will be sharing your review to all team members as a form of encouragement to motivate them to strive further. We sincerely welcome your return to our hotel on your next visit to Bangkok.... More 

Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 9, 2015

I wasn't expecting much and I think that was lucky. 3 star rating says it all. Clean place with good efficient staff. Breakfast buffet - ok. Beer prices steep. 7/11 across the road with a couple of good restaurants close by. 8 min walk to transport. Perfect for me being solo. I couldn't see this being a place for families.... More 

Was this review helpful? Yes
Patcharaporn R, Manager at ibis Bangkok Sathorn, responded to this review

Dear Tim L, Thank you for sharing your review about your recent stay with us. I am happy to read that our hotel is clean place with efficient staff and great wifi. Again, many thanks for taking the time to share and I hope that we will welcome you back to the ibis Bangkok Sathorn again. Kind regards, Patcharaporn Rattanasaenghirun... More 

hong kong
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 4, 2015

No BTS around but MRT make up for it. Lumphini station is 8 min's walk away and from where, connecting to BTS Sala Daeng through Silom station is easy. Ibis chain is so standardized that all its designs and finishings are similar. Hotel is neat and clean with well performing staff. Due to overslept, I didn't have the opportunity to... More 

Was this review helpful? Yes
Patcharaporn R, Manager at ibis Bangkok Sathorn, responded to this review

Dear dennis757 Thank you for your review. We are delighted to hear that our hotel is reliable hotel reasonably priced, neat & clean and well performing staff. Rest assured that we had highlighted this matter to our IT manager for his immediate follow up to ensure better WIFI accessibility for all guests at all times. We definitely await your return... More 

Nakhon Ratchasima, Thailand
1 review
2 of 5 stars Reviewed June 4, 2015

Having used the on line check in service we get to the counter to find that foreigners cannot use it and all the paperwork has to be done at the counter. So why have all the countries listed on the online check in? why be asked to put in your passport details etc? That started us off on the slightly... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Patcharaporn R, Manager at ibis Bangkok Sathorn, responded to this review

Dear lorraineandwayneh, Thank you for your feedback. Unfortunately for the legal involve the Passport Copy & TM No . However this feedback is very important for us to find the solution with our team. Regarding the mirror & safety box has been looked into and addressed with our team and also the wifi we had highlighted to our IT manager... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 31, 2015

The hotel has shuttle service which is very helpful if you wanna get to the metro station. Rooms are very small, but always clean. The restaurant is not good at all, I tried brealfast - not good- and thai food - disgusting.

Was this review helpful? Yes
Patcharaporn R, Manager at ibis Bangkok Sathorn, responded to this review

Dear Dominika F, Thank you for choosing to stay at the ibis Bangkok Sathorn. I’m glad that you found the hotel room clean and hotel shuttle service is very helpful for you. As breakfast is the most important meal to start the day, your feedback has been highlighted to our Chef for further improvement. Once again we appreciate you sharing... More 

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