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Citin Pratunam Hotel by Compass Hospitality

88/19 Ratchaprarop Rd | Thung Phayathai, Ratchathewi, Bangkok 10400, Thailand
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Citin Pratunam Hotel by Compass Hospitality
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767 Reviews from our TripAdvisor Community

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Traveler rating
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    369
    152
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (767)
  • Mar-May only
    (223)
  • Jun-Aug only
    (166)
  • Sep-Nov only
    (203)
  • Dec-Feb only
    (175)
All months
Zurich, Switzerland
Level Contributor
117 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
2 of 5 stars Reviewed yesterday NEW

This old hotel has clean rooms but is located in a rather poor yet active neighborhood with lots of night life - restaurants, massage parlours - but also chickens run around the area and there is a squalid shanty town nearby with open sewers (between the hotel and the airport rail link). The bell boy will (for a tip) help... More 

Was this review helpful? Yes
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The staff was really helpful and friendly - they were always smiling and attended to my queries with very helpful response. Unfortunately, their helpful service was the only thing that made the stay bearable. The room was rather small, but it was the condition of the room that frustrating - furnishing is all old and worn out, no hair dryer... More 

Was this review helpful? Yes
Singapore, Singapore
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Hotel staff are really helpful... really need improvement on wifi. Location wise a definate best... your surrounding area are all street markets from day to night... ladies heaven... so guys get ready to busy from day till night... as previous review shown security around the area... not to worry... many night stalls operate till late night there's so much people... More 

Was this review helpful? Yes 2
Sirima T, Manager at Citin Pratunam Hotel by Compass Hospitality, responded to this review

Dear NICEBOH, Singapore Singapore, Greetings from Citin Pratunam Bangkok Hotel, Thank you so much for the wonderful comments about our Hotel which you have shared with us. We really appreciate your positive feedback regarding our hotel facilities,staff service, and hotel location. I was delighted to read how much you enjoyed your stay with us. It was a pleasure to have... More 

Carlow, Ireland
Level Contributor
63 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was really nice and its slap bang in the middle of the madness that is Bangkok. The staff here were very good and accommodated us very well. The location is great if you want to experience the culture of Bangkok and it is located a short distance from the Airport rail link if you need to travel there.... More 

Was this review helpful? Yes 1
Sirima T, Manager at Citin Pratunam Hotel by Compass Hospitality, responded to this review

Dear Murphy2k14, Carlow Ireland, Thank you for writing a review of your recent stay, it is such a pleasure to receive such positive feedback from our guests. We are very pleased to hear that you enjoyed your spacious room, the location of the hotel and that you found our staff to be friendly and helpful. Once again, thank you for... More 

Singapore, Singapore
Level Contributor
178 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Family trip hence we book 2 rooms.However the room given to us with 3 pax was smaller than the one given to the 2 pax, was kind of disappointed. Room was clean and simple but the towels was a bit old. The safe box was not working too but the technicial came right away after receiving our phone call.Short distance... More 

Was this review helpful? Yes
Sirima T, Manager at Citin Pratunam Hotel by Compass Hospitality, responded to this review

Dear PEili K Singapore Singapore, Greetings from Citin Pratunam Bangkok Hotel. Thank you for staying with us and for taking the time to provide me with your feedback. I sincerely apologize for the inconveniences you have experienced at our hotel. Please rest assured that I have looked into your comments and spoken to the department head in concern. We have... More 

Phnom Penh, Cambodia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I have been in the hotel for few nights for holiday. The hotel is in great location and within a proximity to the shopping mall. It is closed to Platinum, Pratunam, Central World, Siam Paragon and more. The room is small with narrow bath shower without bathtub. The amenities seems to be out of date. The towels are old and... More 

Was this review helpful? Yes
Sirima T, Manager at Citin Pratunam Hotel by Compass Hospitality, responded to this review

Dear Kosal S Phnom Penh Cambodia, Greetings from Citin Pratunam Bangkok Hotel, Thank you for your valuable feedback and for taking the time to write a comment of your experience with us. Firstly, please accept my sincerest apology for the inconvenience you experienced whilst staying with us at Citin Pratunam Bangkok understand the importance of fulfilling our guest’s expectations and... More 

Singapore, Singapore
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Need improvement on their vegetarian breakfast. 3 days same food . Room was clean and comfortable. Good location for those who loves street food / shopping. Bought lots of clothing along the way near hotel. Will be back on my next trip .

Was this review helpful? Yes
Tatsani P, Manager at Citin Pratunam Hotel by Compass Hospitality, responded to this review

Dear LMWEE, Singapore, Thank you for taking the time to write your review. I am glad to hear that you appreciated our hotel location area and our services. Regarding your feedback about the vegetarian breakfast that we provide every day please be assured that we do take all of the feedback we receive from our guests seriously, we do take... More 

Kuching, Malaysia
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Only stayed one night, friendly polite staff. Helpful in directions. Room was clean and tidy. We received complimentary 30 min foot massage per room. The location is superb, just 5 mins walk to the Pratunam Market, about 10 mins walk to Platinum Mall. Lots of street food and massage parlours nearby.

Was this review helpful? Yes
Tatsani P, Manager at Citin Pratunam Hotel by Compass Hospitality, responded to this review

Dear CXin1812, Kuching Malaysia, Thank you for writing a review of your recent stay with us at Citin Pratunam Hotel,it is such a pleasure to receive such positive feedback from our guests. We are very pleased to hear that you enjoyed your spacious room, the location of the hotel and that you found our staff to be friendly and helpful.... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

Upon arrival, the room looked alright. But then I noticed that one of the pillow had red stains. I wasn't sure if it was blood or some sort of ink or dye. As there was a room keeper outside, I asked for a new pillow but the lady just glared at me. When I opened my blankets I found there... More 

Was this review helpful? Yes 1
Tatsani P, Manager at Citin Pratunam Hotel by Compass Hospitality, responded to this review

Dear Jaslyn Y, Greeting from Citin Pratunam Hotel.Thank you very much for choosing Citin Pratunam and for taking the time to share and post your comments. We are delighted to hear that you liked the hotel’s location and your spacious room. However, I was disappointed to read that your experience did not meet your expectations. Please accept my sincere apologies.... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

On this girls' trip with two other friends, we stayed in a Superior King throughout our 8 days at Citin. Our room was inclusive of daily breakfast but we only had it for the first 4 days. Room is exactly like the pictures- Cozy and clean. We stayed in the restaurant wing which has Citin Spa on the 8th floor.... More 

Was this review helpful? Yes 1
Tatsani P, Manager at Citin Pratunam Hotel by Compass Hospitality, responded to this review

Dear Kyokocheryl, Thank you for taking the time to write your review. I am glad to hear that you appreciated our helpful staff. Regarding your feedback about the Television system chanels please be assured that we do take all of the feedback we receive from our guests seriously, we do take action and we use this feedback to ensure that... More 

Hotel Review Summarization

What travelers say

  • Tuk Tuk(9)
  • Free tuk tuk(8)
  • Main road(8)
  • Baiyoke Sky(4)
  • Shopping area(4)
  • Friendly and helpful(3)
  • Rooms are clean(3)
Questions? Get answers from hotel staff and past guests. Ask a question

474 photos of this hotel

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Room/suite (75)
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Hotel & grounds (50)
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Deluxe Triple Room (32)
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Restaurants and Bars (5)
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Superior Connecting Room (45)
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Superior King Room (30)
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The Hotel (27)

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Room/suite (21)
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Hotel & grounds (23)
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Bathroom (5)
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Other (15)
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