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All 752 Bangkok hotels

Citin Pratunam Hotel

3.0 of 5 Hotel   |   88/19 Ratchaprarop Rd | Thung Phayathai, Ratchathewi, Bangkok 10400, Thailand
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Citin Pratunam Hotel
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75%
Ranked #310 of 752 hotels in Bangkok
A recent review
4 of 5 stars reviewed 1 week ago
Lam Yau K
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581 people have reviewed this hotel

Traveler rating
    135
    291
    104
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Singapore, Singapore
1 review
2 of 5 stars Reviewed 2 days ago NEW

Most taxis won't want to go in to the road as it is a 1 way road. However, tour vans, tuk tuks and motorcycles zoom in and out dangerously. Breakfast was very bad as all were vegetarian. Poor security as I lost my gold chain in the room. I specifically DID not ask for room service when I wasn't in... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Singapore
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I Had a very satisfactory stay at Citin Pratunam in Sept 2013 (See review http://www.tripadvisor.com.sg/ShowUserReviews-g293916-d1133641-r177735271-Citin_Pratunam_Hotel-Bangko.html) and thus naturally decided to stay here again in July 2014. This time we were allocated rooms in a building diagonally opposite the main hotel building. The first two nights were ok but everything went downhill after that. On the third day morning, the ladies... More

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

It was good in terms of location, room. Strategically located and with reasonable pricing. Perhaps things to further improve are the in room cleaning proofing and improve the TV channels (not enough for chinese ).

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Tatsani P, Operation Manager at Citin Pratunam Hotel, responded to this review

Dear valued guest, Thank you for staying with us and share your feedback. I t is nice to learn from customer point of view that our hotel are valued for money paid. For the cleanliness we will action now and TV channel issue should discuss in the management meeting to find out the solution. And we are looking forward to... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Location: It's very strategic,right outside of the hotel,there are few massage parlours(actually the hotel itself has massage services!I remember they have 400bhat for oil massage/hr,foot massage(can't remember how much it cost) and thai massage),7 eleven convenient store,street food,and some street vendors. Within walking distance,you can go to Platinum Mall(cheap clothes,accessories,a lot of ladies stuff!)(along the way,you will be walking through... More

Was this review helpful? Yes 1
Tatsani P, Operation Manager at Citin Pratunam Hotel, responded to this review

Dear valued guest, Thank you for spending your time with us during trip in Bangkok. We are glad to hear that our service and facility provided are satisfy your need. For the weak point of internet and TV channel we will refresh immediately. Finally, we are expect to welcome you to see our improvement in someday. Best regards, Tatsani PHOSING... More

Contributor
13 reviews 13 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was OK but it's located in a strategic area for shopping and eating. Staff were nice and friendly. Budget-friendly. Quite a few massage parlors down the road... great for relaxing after a long full day of shopping or sightseeing!

Was this review helpful? Yes 1
Tatsani P, Operation Manager at Citin Pratunam Hotel, responded to this review

Dear valued guest, Thank you for staying with us and share your feedback. We will keep up in the good point about staff friendly. Finally, we hope to service you again in the near future. Best regards, Tatsani PHOSING Operation Manager More

Kuala Lumpur, Malaysia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Booked my room at this hotel with a very low price and worth it for staying for 5 nights. Staffs are friendly but not all of them understand my english. Looks old but its clean and comfortable. Provide tuk-tuk service to certain street but it would be better if they are able to send customers to BTS station. Hotel should... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Tatsani P, Operation Manager at Citin Pratunam Hotel, responded to this review

Dear valued guest, Thank you for taking your time to review our hotel after check out. - We are happy to learn that our staff provide friendly service to the guests, however some of them have limited English skill so we do need to set up more training and educated them. - Our Tuk Tuk service are available to main... More

New Delhi, India
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

This was my nth stay at this particular property. As always, I found that the staff, both at front office and for customer services was good and efficient. They would respond to all requests promptly and carry out the services with a smile. But I was seriously disappointed with the quality of Wifi internet and with the lack of any... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Tatsani P, Operation Manager at Citin Pratunam Hotel, responded to this review

Dear valued guest, Thank you for choosing Citin Pratunam during your trip in Bangkok and give us the valued comments. We will discuss and find out the solution to improve the quality of internet and TV channel. It would be glad to have you come and see our rectify. For good side about customer service will be maintain to all... More

Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

1. Staffs Some staffs were helpful. Like those staff at the reception counter, they were friendly and always have a smile on their face. Just one particular staff that my boyfriend and I dislike his service. I did not get his name but he's always wearing grey t-shirt standing beside the door. He don't smile or greeting and rude too!... More

Was this review helpful? Yes
Tatsani P, Operation Manager at Citin Pratunam Hotel, responded to this review

Dear valued guest, Thank you for taking your time to review our hotel and could we clarify the comment as below : - Staff who don't greeting guest will be find out and do more training about hospitality so that we could assure that all client coming will be welcome with friendly manner. - Effective check in will be maintain... More

Singapore, Singapore
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The location is good as it is located near phaya thai BTS and ratchaprarop airport link, so you can go straight to the hotel from the airport. There are tons of street foods around the hotel area and some shopping malls within walking distances soon. However you have to squeeze through a narrow alley whenever you are going out as... More

Review collected in partnership with this hotel

Was this review helpful? Yes 4
Tatsani P, Operation Manager at Citin Pratunam Hotel, responded to this review

Dear valued guest, Thank you for choosing Citin Pratunam as your accommodation during trip in Bangkok. We all glad to heard that we could satisfy your expectation and value for money. We will maintain this kind of service and looking forward to welcome you back soon. Best regards, Tatsani PHOSING Operation Manager More

New Delhi, India
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

The location of the hotel is quite confusing and shabby... The Staff is not at all Helpful....all they want is to rip you off...there was this uncle Mr Sharma r something he is sitting there just to make customers fool as he has commission with every single taxi guy and every theme park n all...i was there for 4 nights... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Tatsani P, Operation Manager at Citin Pratunam Hotel, responded to this review

Dear valued guest, Thank you for staying with us and give your valued feedback. We will do more staff training regarding the service. And for restaurant is own by outsource company so we will notice and push them to improve the quality of breakfast as this is also concern to hotel image. Best regards, Tatsani PHOSING Operation Manager More

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Hotel Summarization (Beta)

What travelers say

  • Tuk Tuk(9)
  • Free tuk tuk(8)
  • Main road(8)
  • Shopping area(4)
  • Baiyoke Sky(4)
  • Friendly and helpful(3)
  • Rooms are clean(3)

Additional Information about Citin Pratunam Hotel

Address: 88/19 Ratchaprarop Rd | Thung Phayathai, Ratchathewi, Bangkok 10400, Thailand
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3 star — Citin Pratunam Hotel 3*
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Also Known As:
Citin Pratunam Bangkok
Hotel Citin Pratunam

240 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Airport Transportation
Hotel Style
#88 Spa Hotel in Bangkok
Hotel Class
Official Description (provided by the hotel)
Nestled in the heart of the city's vibrant Pratunam neighbourhood, Citin Pratunam features 126 studios designed in a modern style. Facilities and services include 24-hour reception and security, WiFi Internet connection, in-room electronic safe, LCD flat screen TV with satellite channels and more. Additional facilities include Citin Cafe which serves vegetarian fusion cuisine, Citin Spa for those tired feet, a sauna and gym. Within walking distance or a short ride by our free tuk-tuk shuttle service are Pratunam Market, Platinum Mall, Pantip Plaza, Central World and more. ... more   less 
Number of rooms
126

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