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Smart Suites

#85 of 778 Hotels in Bangkok
Certificate of Excellence
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43 / 17 Sukhumvit 11, Bangkok 10110, Thailand
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443 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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Hanoi
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Perfect location: right in the heart of the most exciting area of Bangkok. Clean and safe room. Extremely helpful staff who tirelessly assisted us to find good places to go during Songkran Festival. Good choice to stay there.

Was this review helpful? Yes
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here at the end of June, beginning of July 2015. The boutique hotel is in a great location, very close to many restaurants and nightspots. Great for the price. Room clean, comfortable, staff friendly. We would have no hesitation in staying here again.

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1 review
5 of 5 stars Reviewed 1 week ago

The hotel is only 5 min walking to the boats for downtown and it has a great locaton for nightlife. The room was excellent: clean and it has everything you need. The staff is very funny and they can help you 24/7 with a smile. I'll come back here in my next visit to Bangkok.

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1 review
5 of 5 stars Reviewed 2 weeks ago

Great stay at Smart Suites. Comfortable clean rooms, funny and friendly staff (shoutout to Cris!), minutes walk from the best bars in Sukhumvit (Cheap Charlie's, rooftops, sports bars). Highly recommend to any travelers looking for a comfortable affordable stay :)

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Chennai (Madras), India
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Its located at a Fantastic location - walk down the lane to hang out at multiple clubs, pubs or restaurants - everything from street food to expensive 5 start cuisine is available on this road. 7a11 is in the same building where you can stock up water, milk or sandwiches for a quick bite. The WIFI was pretty good and... More 

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Springfield, Missouri
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband and I just returned from an 18 day stay in Bangkok. We were there for medical reasons and Smart Suites is located close to the medical facility we needed. Our first room was supposed to be a "Superior" with a king-sized bed. However, it was a queen sized bed and the rain shower head didn't work. The room... More 

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Very clean, comfortable, staffs are very friendly and helpful Speaks English, restaurants near by Highly recommended ,indian and arabic restaurant bear by, shopping malls and shopping centers near by Free wifi, cable tv and all amenities available

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Upplands-Vasby, Sweden
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We booked and prepaid from the third channel, so we stayed there for a few nights. Checked in to the first room, the bathroom filled with moles and disgusting as it was not cleaned properly and it smelled so bad as the wall was damp from the water leak from the air-conditioner, changed to the new room and got the... More 

Was this review helpful? Yes 5
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 20, 2015

Smart Suites is a budget hotel in Soi 11 off Surkumvit in Bangkok. Soi 11 is busy tourist street full of bars and restaurants however Smart Suites is 5-6 minutes walk from the noisy part of the street and so is (relatively) quiet. Nana BTS (sky train) is a 12 minute walk and the MRT (underground train) is a 22... More 

Was this review helpful? Yes 3
Bob S, General Manager at Smart Suites, responded to this review

Dear erik s, We do appreciate the time that you have taken to give us some feedback. From our hotel multi cuisine restaurants, club& bars are all in walking distance but our hotel is situated in quiet location away from noise. BTS Nana is just 10 minutes walk and MRT Sukhumvit Station is 15-20 mins. Nightlife soi cow boy is... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 19, 2015

Spent 4 days 3 nights here and noting but good to say. Even the staff at the front desk was fantastic. Rooms are nice and the bed was clean everyday. Also the bathroom was fantastic. As I have not had a good shower in a hotel in Asia for awhile. This one at smart suites was really good with alot... More 

Was this review helpful? Yes 2
Bob S, General Manager at Smart Suites, responded to this review

Dear Sylvester, Thank you very much for selecting Smart Suites as your choice of accommodation while visiting Bangkok. We glad to know that you enjoyed your stay and satisfied with our room, cleanliness and staff services. Yes we of our customers wrote that we have one of best showers. If we can be of assistance in the future, please don't... More 

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