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All 768 Bangkok hotels

Smart Suites

3.0 of 5 Hotel   |   43 / 17 Sukhumvit 11, Bangkok 10110, Thailand
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Smart Suites
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Ranked #71 of 768 Hotels in Bangkok
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
Shikha88 New Delhi, India
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377 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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New Delhi, India
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here on 21st- 22nd Nov and 24th- 27th Nov, the rooms are small yet very comfortable. The location is very very good. Everything is very close by. A special mention about the staff - all of them and Bob were great. They basically helped us plan our days and told us the easiest and cheapest way to get... More 

Was this review helpful? Yes 1
Townsville, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed for about a week at this great little hotel and honestly I had a great experience. The staff were always helpful and friendly, and quick to point out nice places to go and eat. The internet was fast, the rooms were always clean and it had the best shower I had in weeks. It was in a great... More 

Was this review helpful? Yes 1
Bob S, General Manager at Smart Suites, responded to this review

Dear Cassie F, Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback. We are glad to hear that you enjoyed stay at our hotel & liked our staff services. The cleaning is most important for us & our rain shower are there to give best... More 

Johannesburg, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent hotel for the price, and great location too. Very friendly service by the lady at the counter Nok, and clean and well appointed rooms. Nor restaurant though, but there are many within walking distance on the same road. Recommended anytime!

Was this review helpful? Yes
Bob S, General Manager at Smart Suites, responded to this review

Dear Ramelak, Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback. We are glad to hear that you liked our prices, staff services & location. The cleaning is most important for us. We always keep our hotel clean for our guests. From our hotel multi... More 

Pyeongtaek, Gyeonggi-do, South Korea
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Arrived earlier than check in time but was happily greeted and promptly accommodated. Staff are more than willing to answer any questions or address any concerns, very polite. Rooms were fairly clean. Cleaning crew did a great job with restocking towels, tissue, mini fridge etc. Bed was pretty comfy. The room I had, had a huge window that looked down... More 

Was this review helpful? Yes
Bob S, General Manager at Smart Suites, responded to this review

Dear 대수 박, Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback. We are glad to hear that you liked our staff services & liked our check in process. The cleaning is most important for us. Thanks to our housekeeping team who do there best... More 

Fort Lauderdale, Florida
Top Contributor
62 reviews 62 reviews
22 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This place is comfortable and the staff were helpful and friendly. We didn't interface with them much - we left early and stayed out until late both days that we were there. The room is large and modern and comfortable, the internet was GOOD and it was the most hot water for showers we'd seen in some time. Bathroom is... More 

Was this review helpful? Yes 1
Bob S, General Manager at Smart Suites, responded to this review

Dear Hobnob_Hobo, Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback. We are glad to hear that you liked all our staff services & rooms. Thanks for compliment that you feel we have hottest shower during your trip. Thanks for letting us the negatives so... More 

Osaka, Japan
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We all expect two things from our accommodation. Best price and quality of service, rooms, and staff. Smart suites has it all and then some. I was welcomed with a smile and friendly answers to the many questions I had about local shopping and restaurants. The hotel is simple but very respectable. My room was amazing and very spacious. The... More 

Was this review helpful? Yes
Bob S, General Manager at Smart Suites, responded to this review

Dear 902peter, Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback. We are glad to hear that you liked our rooms, prices& staff services. Thanks for such good compliment “Best shower in the world...”. All our bathrooms have rain shower with hot & cold water.... More 

Nottingham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here on two separate occasions during December and had the most hassle free stay on both occasions. All of the staff here are very helpful and really friendly. Mr Vicky, Bob and the lovely receptionist (apologies I have forgotten her name) were always on hand for advice on absolutely any subject. I also found the location another bonus.... More 

Was this review helpful? Yes 2
Bob S, General Manager at Smart Suites, responded to this review

Dear andymillman, Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback. Thanks for for staying twice at our hotel during your Bangkok visit. We are glad to hear that you liked all our staff services. Our hotel is located in very convenient quiet location of... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Still on last minute got good deal on new year 31st night only for few $ but only for 1night. Becauae they are fully book we have to stay some another hotel but we are not so happy with another hotel we are really like this smart suite. Here we can feel like home. Staff is very helpfull. Mr Somsak... More 

Was this review helpful? Yes
Bob S, General Manager at Smart Suites, responded to this review

Dear marcus1997, Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback. We are so sorry you could stay longer with us due to new year time we were fully booked. We hope we serve again when you visit Bangkok. We are glad to hear that... More 

Subang Jaya, Malaysia
Contributor
20 reviews 20 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My stay at this cozy, boutique hotel right in the centre of Bangkok was delightful, to say the least. My check-in was made easy with the help of the smiling and bubbly duty receptionist named Nuk, who speaks fluent English. She got everything sorted out for me within 5 minutes. My room was simple and clean, with a pleasant aroma... More 

Was this review helpful? Yes 1
Bob S, General Manager at Smart Suites, responded to this review

Dear Nikonwarrior Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback. We are glad to hear that you liked our staff services. All our staff can speak fluent English. Yes Nok & other staff can guide guests what to do in Bangkok. We happy know... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We book this hotel after read all reviews on TripAdvisor. When we arrived at this hotel we meet Mr Singh at this hotel. He's is very good person. We request for window room and he give us without any arguments. We stayed here 2 nights we are very happy we will b back in April when they have Songkran water... More 

Was this review helpful? Yes
Bob S, General Manager at Smart Suites, responded to this review

Dear Gauthraju, Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback. Thanks for staying again with us. We are located in heart of Bangkok. Its easy to travel around from here. For sure if room available for early check in or out we provide to... More 

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Additional Information about Smart Suites

Address: 43 / 17 Sukhumvit 11, Bangkok 10110, Thailand
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3 star — Smart Suites 3*
Number of rooms: 24
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Hotel Style:
#33 Business Hotel in Bangkok
#39 Best Value Hotel in Bangkok
#119 Family Hotel in Bangkok
#158 Romantic Hotel in Bangkok

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