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All 750 Bangkok hotels

Smart Suites

3.0 of 5 Hotel   |   43 / 17 Sukhumvit 11, Bangkok 10110, Thailand
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86%
Ranked #92 of 750 hotels in Bangkok
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Missme15 Vancouver
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  • Reviews (251)
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251 people have reviewed this hotel

Traveler rating
    152
    64
    29
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    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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English first
Vancouver
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Me and my sister stay here July 17-21. We are in our mid to late twenties. Location is perfect - Only a 8 minute walk to Nana BTS station. We even used the BTS to get from the airport to the hotel. The only struggle was carrying our luggage down and up the stairs. Thankfully since we were girls, strangers... More

Was this review helpful? Yes
Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed yesterday NEW

This hotel at Sukhumvit Soi 11 is one great hotel to stay in. It is nearby to all the pubs and yet, it is quiet enough to take a good rest at night. It is a stone's away from BTS Station and the food stalls. Worth to mention that, the customer service provides an excellent service for such hotel. You... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 days ago NEW

We had the best time staying at Smart Suites! Really good service. They helped us get around in Bangkok and made made our stay really nice. The staff always smiles , so worth the stay. Good location to the metro, so it was easy getting around in Bangkok.

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Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The customer service at Smart Suites is great! During my stay the A/C in my room broke and I was given a new room right away. Beds are very comfortable and the room spacious. The location was close to Nana BTS station and there were always cabs, tuktuks, and motordups around to take you anywhere you wanted to go. Terminal... More

Was this review helpful? Yes
Bob S, General Manager at Smart Suites, responded to this review

Dear Min Y, Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback. We are glad to hear that you like our hotel rooms & all our staff services. Our hotel is located in very convenient location near Bts Nana Station is just few minutes walk.&... More

sfo
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Smart Suites off of Sukhumvit Rd. Soi 11 is a little gem of a hotel. The owner Mr. Singh and the manager Bob are very nice and helpful providing local information and Nok the receptionist is the best. Always a nice smile and she is very helpful and friendly. The rooms are immaculate with everything you could possibly need including... More

Was this review helpful? Yes
Bob S, General Manager at Smart Suites, responded to this review

Dear tconnell, Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback. Thanks for such a good compliment .“Smart Suites Bangkok A little Gem” Our all hotel staff is ready to serve our guests anytime they need any help. All our rooms have all the things... More

Singapore, Singapore
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

You won't feel you ever stepped out of your house. Wonderful service with a touch of class. Help is never far than a call to their helpdesk. Mr Singh personal service will allow you to have the ease of a personal friend just there to solve any problems you might have in Bangkok. Recommended for your next visit n more...

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Bob S, General Manager at Smart Suites, responded to this review

Dear Keith L, Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback. Its great to hear that you feel like home at our hotel. Our all hotel staff is ready to serve our guests anytime they need any help. If we can be of assistance... More

Karnal, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Top place to stay. Very clean, friendly staff, , big rooms, nice service great location near Soi 11 where you find lots of bars and restaurants Short walk to Sky Train at end of Soi 11.... Recommend. :) Special thanks to Mr. Singh.....

Was this review helpful? Yes
Bob S, General Manager at Smart Suites, responded to this review

Dear raman726, Thank you for taking the time to write a review. We do appreciate that you like our hotel staff services & room standards once again. Our hotel is located in very convenient location just few minutes walk you can eat at by best restaurants & party at best clubs like levels, climax. & can travel with Train around... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

we r coming with our team last three or four month when we come the provide us good service and hospitality.Mr. singh personaly take care of all kind of things if yoi face any kind of minor problem they try to solve it.

Was this review helpful? Yes 1
Bob S, General Manager at Smart Suites, responded to this review

Dear sandeephdgb, Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback. Its great to hear that you & your team enjoy staying at our hotel & like our hotel services. If we can be of assistance in the future, please don't hesitate to contact us... More

Mumbai
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I regularly visit to Thailand and the only hotel I prefer is smart suite bcoz of it service & location. Mr. Singh the owner is really helpful n always bel wives in givin better service to it customer.

Was this review helpful? Yes 1
Bob S, General Manager at Smart Suites, responded to this review

Dear Ajain17, Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback. Our hotel is located in very convenient location in heart of Bangkok. We are glad to hear that you enjoy staying at our hotel when you are in Bangkok. If we can be of... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Smart suite is really got very good location. Because sukhumvit soi 11 is the best and no 1 street not only in bangkok even in all thailand. This is my 4th time in bangkok. But this is the best hotel room and service its just a perfect staff always with face of smile. Mr singh is very helpfull person. Thanks... More

Was this review helpful? Yes
Bob S, General Manager at Smart Suites, responded to this review

Dear noka2014, Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback. Yeah true our hotel is located in very convenient location of Sukhumvit Soi 11 & best value for money hotel. The restaurants, club& bars are walking distance. But still in quiet location so guest... More

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Additional Information about Smart Suites

Address: 43 / 17 Sukhumvit 11, Bangkok 10110, Thailand
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3 star — Smart Suites 3*
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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style
#35 Best Value Hotel in Bangkok #80 Business Hotel in Bangkok #126 Family Hotel in Bangkok #175 Romantic Hotel in Bangkok
Hotel Class
Official Description (provided by the hotel)
Welcome to Smart suites The boutique Hotel, the hotel for both business and leisure travelers. Our friendly atmosphere is evident the moment you arrive. The friendly and courteous staff is always ready to greet you with a smile and Sawadee, Thai custom for a warm welcome.Situated in a quiet location, the Smart suites Hotel located in the heart of Bangkok. The hotel provide its guests with 26 rooms modern, bright. All rooms have windows private bathrooms with hot & cold showers,telephone with IDD, color TV with satellite, refrigerator. Our rooms also offer in-room safety deposit box and hairdryer. ... more   less 
Number of rooms
24

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