We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Smart Suites

#85 of 777 Hotels in Bangkok
Certificate of Excellence
Hotel deals
43 / 17 Sukhumvit 11, Bangkok 10110, Thailand
Offers & Announcements
50% off room rate
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Smart Suites
Professional photos View all
Browse nearby
Smart Suites
Write a Review

418 reviews from our community

Traveler rating
    255
    109
    37
    12
    5
See reviews for
22
83
95
25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (418)
  • Mar-May only
    (129)
  • Jun-Aug only
    (89)
  • Sep-Nov only
    (110)
  • Dec-Feb only
    (90)
All months
London, United Kingdom
2 reviews
4 of 5 stars Reviewed yesterday NEW

good location for bars and clubs, in what i think is one of bangkok more classy areas. great staff, i'd especially like to thank Nok, for helping me, during my stay. very friendly staff. I have stayed 3 times now. march 2014, 2015

Was this review helpful? Yes
Bob S, General Manager at Smart Suites, responded to this review

Dear gibb0100, Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback. From our hotel Bts Nana Station ,multi cuisine restaurants, club& bars are all in walking distance. We are glad to hear that you enjoyed stay at our hotel & liked our staff services. Thanks... More 

Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I chose Smart Suites because it had a reasonable rating and price but after seeing the place could not believe the rating to be accurate. Online booking on their website required advance "non refundable" payment. Understandable when you actually see the place. Fifteen years ago it would have been a very smart boutique hotel but it looks like it has... More 

Was this review helpful? Yes
Bob S, General Manager at Smart Suites, responded to this review

Dear nickak, Thank you for writing review regarding your recent stay at our property. Your business is very important to us and we value your feedback. Thanks for letting us the negatives so we can try to make it positive & can remain the positive. If we can be of assistance in the future, please don't hesitate to contact us... More 

Paris, France
Top Contributor
67 reviews 67 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We found Smart Suites to be quite far from the BTS station. The hotel is almost at the very end of Soi 11, farther than virtually all the other hotels situated in the same Soi. Measured on Google Maps, the distance from the Hotel to the BTS station is 900 meters, which takes 15 minutes by walking. The sidewalk is... More 

Was this review helpful? Yes 1
Bob S, General Manager at Smart Suites, responded to this review

Dear Cosmopolis44, Thank you for writing review regarding your recent stay at our property. Your business is very important to us and we value your feedback. I think 800-900 meters is not that far to walk if you can have nice quiet sleep. We are located 5 minutes walk from all happening area but located superb location so guest can... More 

Athens, Alabama
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

The staff was friendly and you are not far from anything. Many places to eat or drink or shop in walking distance, take a taxi or motorcycle taxi to the main road and the BTS to anywhere. Will stay again, it was clean and quiet for a reasonable price.

Was this review helpful? Yes
Bob S, General Manager at Smart Suites, responded to this review

Dear Charles G, Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback. We are glad to hear that you enjoyed stay at our hotel & liked our staff services. From our hotel Bts Nana Station ,multi cuisine restaurants, club& bars are all in walking distance.... More 

1 review
5 of 5 stars Reviewed 1 week ago

Nice clean room and a good location with easy access to the skytrain or taxis / tuc tuc. A special compliment to the staff, Khon Cris, khon Nung and Khon Denky who were always very helpful and friendly.

Was this review helpful? Yes
Bob S, General Manager at Smart Suites, responded to this review

Dear Verena S, We do appreciate the time that you have taken to give us some feedback. We are glad to hear that you enjoyed stay at our hotel room, location & liked our staff services. Our hotel is easy to get sky train, taxi, canal boat , buses. If we can be of assistance in the future, please don't... More 

Contributor
11 reviews 11 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My family stayed in Smart Suites in March 2015. Very comfortable rooms that are relatively stylish. Staff were extremely friendly and helpful. They even offered to negotiate a tuk tuk ride for us when needed, and seemed to get a good price. The location is quite good. Sukumvit 11 is a great street, with lots of nightlife, and convenient to... More 

Was this review helpful? Yes
Bob S, General Manager at Smart Suites, responded to this review

Dear JeremyandJess, Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback. We are glad to hear that your family enjoyed stay at our hotel & liked our staff services. From our hotel Bts Nana Station , multi cuisine restaurants, club& bars are all in walking... More 

Portsmouth, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for one night in april before we flew home, im not a big fan of bangkok compare tothe rest of thailand but Smart Suites really was great. A good sized clean twin room for my brother and i to share, the air con worked fine we had a safe in the room and complementary water. No complaints here... More 

Was this review helpful? Yes
Bob S, General Manager at Smart Suites, responded to this review

Dear JonesF2014, Warm Greetings from Smart Suites We are glad to hear that you and your brother enjoyed stay at our hotel. Our staff can provide guests map & local directions to travel around. Chatuchak weekend market is really good for shopping. Its Asia largest open market. If we can be of assistance in the future, please don't hesitate to... More 

Saarijarvi, Finland
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The hotel was OK, not great, not bad, but OK. Being a relatively new building (2009) it had a feeling of being older than its age. But still, OK. Another story is the staff at the reception. Never seen folks as charming as these. There was good service, there was laughter, there was hugging, there was warmth - what else... More 

Was this review helpful? Yes 1
Bob S, General Manager at Smart Suites, responded to this review

Dear Ristopee, Thank you for taking the time to write a review. We are glad to hear you enjoyed stay at our hotel & Like our staff services. We will try our best for next time your stay is not OK should be excellent. If we can be of assistance in the future, please don't hesitate to contact us on... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

The staff were very helpful they carried out luggage, helped us to organise a taxi to the airport and allowed us to print our boarding passes. They are also very friendly. The rooms are excellent value, and most importantly the beds are comfortable !

Was this review helpful? Yes
Bob S, General Manager at Smart Suites, responded to this review

Dear Annabel J, We do appreciate the time that you have taken to give us some feedback. We are glad to hear that you enjoyed stay at our hotel & liked our comfortable beds. Our staff try there best to help our guests as much possible. If we can be of assistance in the future, please don't hesitate to contact... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Clean and cosy , accessible to all transportation specially sky train , food was great near by. Easy to shop and near 7/11 for all beverages , staff are very friendly , helpful and very informative .. Specially Khun Nung and Khun Cris. Anyway I will come back soon.

Was this review helpful? Yes 1
Bob S, General Manager at Smart Suites, responded to this review

Dear Cris D, Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback. We are glad to hear that you enjoyed stay at our hotel & liked our staff services. From our hotel Bts Nana Station , multi cuisine restaurants, club& bars are all in walking... More 

Questions? Get answers from hotel staff and past guests. Ask a question

45 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (33)
Viewed
Room/suite (14)
Viewed
View from room (2)
Viewed
Bathroom (4)
Viewed
Hotel & grounds (5)
Viewed
1:55
Videos (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (12)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (2)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question