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All 761 Bangkok hotels

Smart Suites

3.0 of 5 Hotel   |   43 / 17 Sukhumvit 11, Bangkok 10110, Thailand
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Smart Suites
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Ranked #60 of 761 Hotels in Bangkok
Certificate of Excellence 2014
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349 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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1 review
5 of 5 stars Reviewed yesterday NEW

I stayed at Smart Suites for one night in November 2014. I checked in late and although the streets were very crowded with pedestrians and the cab ride was slow due to this, the driver had no trouble finding the hotel especially with the large Smart Suites sign visible above the entrance. Well-marked and visible. The young guy at the... More

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Senior Contributor
25 reviews 25 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel is perfect if you want somewhere reasonably priced and well located. On Suk 11, you have plenty of bars and restaurants to keep you amused, plus the BTS close by. The room itself is cleaned daily, a decent TV with good channels and crucially, good AC. The reception staff are so lovely. Go for it!

Was this review helpful? Yes 1
Bob S, General Manager at Smart Suites, responded to this review

Dear AmandaRGreen, Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback. Thanks for liking our prices & location. Our hotel is located in very convenient location of Sukhumvit 11. Bts Nana Station , multi cuisine restaurants, club& bars are all in walking distance distance from... More

Leucadia, California
Contributor
19 reviews 19 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I like to spend money on fun and food so Stayed here twice, once for a couple of days and left our luggage for a few days in Myanmar and then came back for three more nights. Paid 1300 THB per night. Very friendly and helpful staff. Within walking distance of clubs, restaurants, fantastic street food, and the train. Oh... More

Was this review helpful? Yes 1
Bob S, General Manager at Smart Suites, responded to this review

Dear eclecticview, Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback. Thanks for for staying twice at our hotel . We can store luggage for our guest at our hotel without any charges. We are glad to hear that you liked our staff services. Our... More

Winnipeg, Canada
2 reviews
4 of 5 stars Reviewed 1 week ago

I arrived to find my booking for Nov.12-14, using Agoda (advertised at 50% discount) unexpectedly cancelled, but was lucky to land a room anyway. At 2000 baht a night, I got a very nice and spacious room on the 4th floor, very clean, quality floor, AC, good selection of TV channels, and with the 'executive' touch. Facilities were modern and... More

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Bob S, General Manager at Smart Suites, responded to this review

Dear Anh P, Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback. Even we also don't know why Agoda cancel your booking as they send us cancellation. Normally our hotel you book online you never need to reconfirm as we check reservation all the time.... More

Perth, Australia
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a rather late review for a stay back in July/ August 2014 - yup, stayed twice in the same trip, leaving my luggage for storage with them while I visited Myanmar for a week. First the positives: 1. The service was impeccable - from answering emails to face-to-face service. They will do anything they can to help you... More

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Bob S, General Manager at Smart Suites, responded to this review

Dear Beavisonthemove, Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback. Thanks for for staying twice at our hotel during your Thailand visit. We can store luggage for our guest at our hotel without any charges. We are glad to hear that you liked our... More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 1 night and paid £36 for a room (for 3 people). 3rd bed was a roll away bed (very thin mattress) but served its purpose. Staff were friendly and let us check in a bit earlier than normal check in time which was really nice. We used the public transport (train/metro) to get to Chatuchak market... More

Was this review helpful? Yes 1
Bob S, General Manager at Smart Suites, responded to this review

Dear KristinaAnna, Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback. We are glad to know that you have enjoy stay at our hotel with your other 2 friends. We are glad to hear that you liked our staff services.Yes if room available will always... More

New Delhi, India
Top Contributor
109 reviews 109 reviews
88 hotel reviews
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Its located at heart of Bangkok and very convenient for business and vacation purpose.. Economic well maintained hotel.. Staff were very supportive and co-operative. Ventilation to rooms are bit problem..

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Bob S, General Manager at Smart Suites, responded to this review

Dear Srinivas777, Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback. We are very reasonable price hotel & our hotel is located in very convenient location of Bangkok good for people travelling for business or holidays. We are glad to hear that you liked our... More

Siem Reap, Cambodia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Spent three nights here and would recommend to anyone looking for budget in Bangkok. It's pretty basic, but clean and functional. The location is great if you are interested in the busy and chaotic Sukhumvit. Staff are wonderful and cheery, and very helpful. We needed to get a train to the Cambodian border in the morning at 6am and a... More

Was this review helpful? Yes 1
Bob S, General Manager at Smart Suites, responded to this review

Dear Jordan R, Warm Greetings from Smart Suites We do appreciate the time that you have taken to give us some feedback. Thanks for recommending other travelers to our hotel. Our hotel is located in very convenient location of Sukhumvit. Bts Nana Station & everything travelers need id walking distance distance from our hotel. We are glad you enjoyed stay... More

Kolkata (Calcutta), India
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

A very down run withered budget hotel . Down at the end of soi 11 of sukhumvit road , I got disgusted in finding out the property . Even the local tuk tuk and the taxis are not aware . U need to reach the end of soi 11 and take meandering curves of left walk for another 5 mins... More

Was this review helpful? Yes
Bob S, General Manager at Smart Suites, responded to this review

Dear amitpaulchowdhury, Thank you for writing review regarding your recent stay at our property. Your business is very important to us and we value your feedback. We are surprise to know that you dont like our location. We are located in one of best street of Bangkok. Where you find multi cuisne food , Bar , Discos just stone away... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

i called to book a room for me and my friend, while being in chiang mai. a guy named Bob answered the phone and was soooooo helpful. he texted me every detail i needed and told me exactly what are my choises. when we arrived - a woman named Nok was at the reception and she showed us to our... More

Was this review helpful? Yes
Bob S, General Manager at Smart Suites, responded to this review

Dear Betty M, Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback. We are glad to hear that you liked our staff services. We all our always ready to help our guest as much we can. Our motto is to provide best services to all... More

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Additional Information about Smart Suites

Address: 43 / 17 Sukhumvit 11, Bangkok 10110, Thailand
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3 star — Smart Suites 3*
Number of rooms: 24
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