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Smart Suites

3.0 of 5 43 / 17 Sukhumvit 11, Bangkok 10110, Thailand
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Certificate of Excellence 2014
Smart Suites
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392 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lodi, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars NEW

This boutique hotel is located at Sukhumvit, despite its location,close to nightlife, the hotel is quiet, the price is of great value. We stayed at standard room, room was pretty small but comfortable, it is close to a lot of restaurants and massage places, also to Nana BTS station. Miss Nok was very helpful, recommending where you can get a... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW

I enjoy my stay in smartsuite hotel.. thanks to p'nok she's kind and friendly... dont be shy to ask for her help she will help us with everything she got. The room is clean and next to the hotel is 7eleven so its really easy to get food if ure hungry at night, its near to Bts station. Highly recommended

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Glasgow, United Kingdom
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I loved my stay at Smart Suites. The room was well appointed and fresh. The location is convenient for all public transport and only a few minutes walk from Sukumvit. What made the stay was the pleasantness and helpfulness of the lady at reception. Always willing to help with directions advice etc. And always a smile to welcome you. Highly... More 

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San Francisco, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I was looking forward to staying here as I'd seen many good reviews and it was rather inexpensive; however, it was just mediocre. The room was clean and large, the AC worked, but it was nothing exciting. We tried to ask the front desk for help regarding restaurants, but they just gestured toward the door and said there are lots... More 

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Singapore, Singapore
1 review
4 of 5 stars Reviewed 4 days ago NEW

I went to Bangkok for holiday with my friends. I would like to say that Smart Suites is a perfect choice to stay! It has a convenient location. There are BTS station, bar and a lot of wonderful food nearby. And the room is comfortable and quiet. I also appreciate the help of hotel staff, Chris and Dencky. They are... More 

Was this review helpful? Yes
Bob S, General Manager at Smart Suites, responded to this review

Dear tina9182015, Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback. We are glad to hear that you enjoyed stay at our hotel & liked our staff services. From our hotel Bts Nana Station , multi cuisine restaurants, club& bars are all in walking distance.... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I loved my stay at the smart suites! Stayed for 3 nights from Feb 22-24 in room 501 which is the only room on the fifth floor loft. Room was big to have enough wiggle room and the bed was good for two persons. The bathroom was also spacious and the shower was fine. They only provide shampoo and shower... More 

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Bob S, General Manager at Smart Suites, responded to this review

Dear VenmorBamba, Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback. We are glad to hear that you enjoyed stay at our hotel & liked our staff services., rooms, shower. From our hotel Bts Nana Station , multi cuisine restaurants, club& bars are all in... More 

Senior Contributor
23 reviews 23 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Thanks to Nok, she was very helpful & Friendly during our stay! Only 10 minute walk to Nana Train station & the walk is past a stack of decent bars & eateries. Room was fine for the price but don't ecpect a quiet sleep in as you are in a small hotel in a busy district, but overall good value.

Was this review helpful? Yes 2
Bob S, General Manager at Smart Suites, responded to this review

Dear Mattyman65, Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback. We are glad to hear that you liked our staff services.Yes Nok & other staff can guide guests what to do in Bangkok. Nana station is only few minutes walk from hotel. Its good... More 

Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a really great experience at Smart Suites. The room was a little small (see other reviews), but they were very helpful when we needed their assistance. Nok, in particular, was excellent. She gave us advice about getting around Bangkok, helped us search for trains and flights up to Chiang Mai, and was all around wonderful throughout our 3-night... More 

Was this review helpful? Yes 1
Bob S, General Manager at Smart Suites, responded to this review

Dear aa265116, Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback. We are glad to hear that you liked our staff services.Yes Nok & other staff can guide guests what to do in Bangkok. Nana station is only few minutes walk from hotel. Its good... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

Awesome location, close to tons of great restaurants and night clubs. Great rooms, friendly staff, no extra surcharges The showers were the best I've had in Bangkok. Price was perfect the for the quality and made it an excellent hotel

Was this review helpful? Yes
Bob S, General Manager at Smart Suites, responded to this review

Dear Marcel C, Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback. Our hotel is located in very convenient location of Sukhumvit. Bts Nana Station , street food, multi cuisine restaurants, club& bars are all in walking distance distance from our hotel. We are glad... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Nok was very helpful and hotel was clean bed was very confortable nice overall service bangkok i will comeback for sure... we met alot of cool people over there thanks you for ......... .... .... ..... everything

Was this review helpful? Yes
Bob S, General Manager at Smart Suites, responded to this review

Dear samirnfri, Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback. We are glad to hear that you liked our staff services, price, rooms & location. We look forward to see you again. If we can be of assistance in the future, please don't hesitate... More 

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Additional Information about Smart Suites

Address: 43 / 17 Sukhumvit 11, Bangkok 10110, Thailand
Phone Number:
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3 star — Smart Suites 3*
Number of rooms: 24
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Hotel Style:
#32 Best Value Hotel in Bangkok
#33 Business Hotel in Bangkok
#127 Family Hotel in Bangkok
#150 Romantic Hotel in Bangkok

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