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All 751 Bangkok hotels

Smart Suites

3.0 of 5 Hotel   |   43 / 17 Sukhumvit 11, Bangkok 10110, Thailand
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87%
Ranked #88 of 751 hotels in Bangkok
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
JamesPeters89 Ko Tao, Thailand
  • Overview
  • Reviews (256)
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  • Room tips (30)
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256 people have reviewed this hotel

Traveler rating
    154
    67
    29
    4
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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English first
Ko Tao, Thailand
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I have used this hotel twice in the last few months and on both visits the staff have been extremely friendly and have helped me out with printing and scanning for my work contracts. Smart Suites is also in a fantastic location, close to the BTS for getting around bangkok and surrounded my very vibrant bars and restaurants without being... More

Was this review helpful? Yes
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Smart sites had a clean, spacious room for the price, with a nice comfortable bed. The location was great, choose to all the action but tucked away a little bit so it was completely quiet in the room. The staff was friendly and knowledgeable. I really enjoyed my stay here. Nok in particular was extremely helpful and recommended a lot... More

Was this review helpful? Yes
Bob S, General Manager at Smart Suites, responded to this review

Dear Michael R, Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback. We have nice comfortable beds & rooms with good amenities.Our hotel is located in very convenient location in heart of Bangkok. Bts Nana Station is just few minutes walk.The restaurants, club& bars are... More

Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I used public transportation to get to Smart Suites which probably wasn’t the smartest idea for the first time. I took the airport link for around 30 THB. After that I walked for about 30 minutes to the hotel. I did get lost. It’s not the easiest hotel to find. Apparently you can take the number 11 bus and it’ll... More

Was this review helpful? Yes
Bob S, General Manager at Smart Suites, responded to this review

Dear Michael H, Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback. Our hotel is located in very convenient location in heart of Bangkok. Bts Nana Station is just few minutes walk.The restaurants, club& bars are walking distance.We are sorry you had problem first time... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Love how it's tucked away from all the chaos. Clean rooms, great service and hospitality (shout out to front desk Nok) and fantastic price. Complimentary breakfast would be perfect or even a beverage service. Would definitely come back here next time!

Was this review helpful? Yes
Bob S, General Manager at Smart Suites, responded to this review

Dear YG K, Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback. Our hotel is located in very convenient location in heart of Bangkok with the best prices in the area.. We are glad you enjoyed stay in our hotel liked our staff services &... More

Vancouver
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Me and my sister stay here July 17-21. We are in our mid to late twenties. Location is perfect - Only a 8 minute walk to Nana BTS station. We even used the BTS to get from the airport to the hotel. The only struggle was carrying our luggage down and up the stairs. Thankfully since we were girls, strangers... More

Was this review helpful? Yes
Bob S, General Manager at Smart Suites, responded to this review

Dear Missme15, Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback. Our hotel is located in very convenient location in heart of Bangkok. Bts Nana Station is just few minutes walk.The restaurants, club& bars are walking distance. But still in quiet location so guest can... More

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 1 week ago

This hotel at Sukhumvit Soi 11 is one great hotel to stay in. It is nearby to all the pubs and yet, it is quiet enough to take a good rest at night. It is a stone's away from BTS Station and the food stalls. Worth to mention that, the customer service provides an excellent service for such hotel. You... More

Was this review helpful? Yes
Bob S, General Manager at Smart Suites, responded to this review

Dear Cloudo, Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback. Yeah true our hotel is located in very convenient location of Sukhumvit Soi 11. The restaurants, club& bars are walking distance. The BTS nana is also just few steps away from hotel. But still... More

1 review
5 of 5 stars Reviewed 1 week ago

We had the best time staying at Smart Suites! Really good service. They helped us get around in Bangkok and made made our stay really nice. The staff always smiles , so worth the stay. Good location to the metro, so it was easy getting around in Bangkok.

Was this review helpful? Yes
Bob S, General Manager at Smart Suites, responded to this review

Dear Magnus S, Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback. We are glad to hear that you had best time at our hotel & you like our staff services.Our all staff always want to help the guest to guide them. Our hotel is... More

Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

The customer service at Smart Suites is great! During my stay the A/C in my room broke and I was given a new room right away. Beds are very comfortable and the room spacious. The location was close to Nana BTS station and there were always cabs, tuktuks, and motordups around to take you anywhere you wanted to go. Terminal... More

Was this review helpful? Yes
Bob S, General Manager at Smart Suites, responded to this review

Dear Min Y, Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback. We are glad to hear that you like our hotel rooms & all our staff services. Our hotel is located in very convenient location near Bts Nana Station is just few minutes walk.&... More

sfo
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Smart Suites off of Sukhumvit Rd. Soi 11 is a little gem of a hotel. The owner Mr. Singh and the manager Bob are very nice and helpful providing local information and Nok the receptionist is the best. Always a nice smile and she is very helpful and friendly. The rooms are immaculate with everything you could possibly need including... More

Was this review helpful? Yes
Bob S, General Manager at Smart Suites, responded to this review

Dear tconnell, Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback. Thanks for such a good compliment .“Smart Suites Bangkok A little Gem” Our all hotel staff is ready to serve our guests anytime they need any help. All our rooms have all the things... More

Singapore, Singapore
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

You won't feel you ever stepped out of your house. Wonderful service with a touch of class. Help is never far than a call to their helpdesk. Mr Singh personal service will allow you to have the ease of a personal friend just there to solve any problems you might have in Bangkok. Recommended for your next visit n more...

Was this review helpful? Yes
Bob S, General Manager at Smart Suites, responded to this review

Dear Keith L, Thank you for taking the time to write a review. We do appreciate the time that you have taken to give us some feedback. Its great to hear that you feel like home at our hotel. Our all hotel staff is ready to serve our guests anytime they need any help. If we can be of assistance... More

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Additional Information about Smart Suites

Address: 43 / 17 Sukhumvit 11, Bangkok 10110, Thailand
Location: Thailand > Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3 star — Smart Suites 3*
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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style
#35 Best Value Hotel in Bangkok #81 Business Hotel in Bangkok #129 Family Hotel in Bangkok #175 Romantic Hotel in Bangkok
Hotel Class
Official Description (provided by the hotel)
Welcome to Smart suites The boutique Hotel, the hotel for both business and leisure travelers. Our friendly atmosphere is evident the moment you arrive. The friendly and courteous staff is always ready to greet you with a smile and Sawadee, Thai custom for a warm welcome.Situated in a quiet location, the Smart suites Hotel located in the heart of Bangkok. The hotel provide its guests with 26 rooms modern, bright. All rooms have windows private bathrooms with hot & cold showers,telephone with IDD, color TV with satellite, refrigerator. Our rooms also offer in-room safety deposit box and hairdryer. ... more   less 
Number of rooms
24

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