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Smart Suites

#79 of 778 Hotels in Bangkok
Certificate of Excellence
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43 / 17 Sukhumvit 11, Bangkok 10110, Thailand
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    461 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4.5 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (50)
    Date | Rating
    • Arabic first
    • Chinese (Traditional) first
    • Chinese (Simplified) first
    • Dutch first
    • English first
    • French first
    • German first
    • Hebrew first
    • Italian first
    • Japanese first
    • Korean first
    • Norwegian first
    • Russian first
    • Spanish first
    • Thai first
    • Any
    English first
    • All months
      (461)
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      (145)
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      (116)
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      (90)
    All months
    Saharanpur, India
    1 review
    5 of 5 stars Reviewed 3 days ago NEW

    A beautiful boutique hotel with every comforts and exceptional services by the staff. Stayed during my business trip to Bangkok in July for 10 nights and it was a very good experience. This 3 start boutique hotel is amazing in every aspect. The manager Ms. Nok is very helpful and friendly with every guest. I used to get tools like... More 

    Was this review helpful? Yes
    2 reviews
    5 of 5 stars Reviewed 4 days ago NEW

    the staffs were very kind and the room were very cleaned..nice hotel with affordable price... Only the location is a bit far from the bts...but dont worry...if u travelling in group...just book taxi using grab taxi..its cheaper than bts..

    Was this review helpful? Yes
    SmartSuites, Manager at Smart Suites, responded to this review

    Dear Susanto L, Warm greetings from Smart Suites. Thank you very much for writing a review. We do appreciate the time that you have taken to give some feedback. We are very happy to know that you enjoy your stay with us. Thank you for liking our staff and our hotel. It is our joy to serve and give you... More 

    2 reviews
    5 of 5 stars Reviewed 5 days ago NEW

    Nice hotel. Great place to stay when u r in d heart of the city. All major hangout places easily accessible n great support staff. Mist recommended. We meet here mr vicky after meet him we feel here like my brother we are happy to stay here we are going to phuket now we will stay again on d way... More 

    Was this review helpful? Yes
    SmartSuites, Manager at Smart Suites, responded to this review

    Dear Ashish S, We are very thankful for your great review about your recent stay at Smart Suites. Our team are very happy to know that you enjoy your stay with us. It is our pleasure to give you a quality service and homey environment. Your kind words really encourage us to do better in our craft. From our hotel... More 

    1 review
    5 of 5 stars Reviewed 1 week ago

    I have not stayed in this hotel, but my cousins who are visiting Bangkok did. The receptionist Cris was very helpful their entire stay. He is well verse of the area to say the least Bangkok. He was quick to offer help when I came to see my cousins who at the time were not around. He managed to entertain... More 

    Was this review helpful? Yes
    SmartSuites, Manager at Smart Suites, responded to this review

    Dear NVRoe, Warm greetings from Smart Suites. Thank you very much for writing a review. We do appreciate the time that you have taken to give some feedback. Our team are happy to know that your cousin enjoyed his/her stay. We are proud to say that our staff are very kind and hospitable towards our guest. They do their best... More 

    5 of 5 stars Reviewed 2 weeks ago

    Comfortable, clean room, good location- close to many street food vendors and the sky train. Aoy, the front desk girl was kind enough to give us late check out at no charge because our flight didn't leave for several hours. I would stay here again and rooms were very affordable!

    Was this review helpful? Yes
    SmartSuites, Manager at Smart Suites, responded to this review

    Dear Tova S, Thank you very much for writing a wonderful review. We do appreciate that you have taken the time to give some feedback. We are happy to know that you enjoy your stay with us. Thank you for appreciating our hotel, the staff, our room and our service. Your kind words really encourage us to do better in... More 

    Ahmedabad, India
    Level Contributor
    7 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 4 helpful votes
    4 of 5 stars Reviewed 2 weeks ago

    The hotel can be conveniently accessed with a short cab ride from the Makassan BTS station. We were received very warmly by the Reception Manager. Its a budget hotel with small clean rooms with comfortable beds and basic tourist appliances like hot water kettle, hair dryer, locker etc. The heart of the city the Sukhumvit area is located at a... More 

    Was this review helpful? Yes
    SmartSuites, Manager at Smart Suites, responded to this review

    Dear Sriporna_chakraborti, Warm greetings from Smart Suites. Thank you very much for writing a review. We do appreciate the time that you have taken to give some feedback. Our team are very glad to know that you enjoy your stay with us. Thank you for your kind words toward our staff. They really give their best to give you a... More 

    2 reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    5 of 5 stars Reviewed 3 weeks ago

    The location is convenient, near BTS and tourist services. My room was small, clean and comfortable. The service from the staff was exceptional. They are friendly and helpful to a degree typically found only in hotels charging three times the price. Highly recommended.

    Was this review helpful? Yes
    SmartSuites, Manager at Smart Suites, responded to this review

    Dear GratefulTed, We are very thankful for your great review about your recent stay at Smart Suites. Our team are glad to know that you enjoy your stay with us. Thank you for the kind words for our staff. They always give their best to give you a quality service that you deserve. And we make sure that our room... More 

    1 review
    5 of 5 stars Reviewed 3 weeks ago

    Perfect stay here we are here with out family we stayed here four daya we enjoyed so much they have good staff good service with great rooms nice location we r happy to come here again thanks so much we will back we are here from indonesia next time we are coming with friends thanks again

    Was this review helpful? Yes
    SmartSuites, Manager at Smart Suites, responded to this review

    Dear Viany A, Thank you very much for writing a wonderful review. We do appreciate that you have taken the time to give some feedback. We are glad to know that you enjoy your stay with us. Thank you for liking our hotel, the staff, our service and our rooms. Your kind words really encourage us to do better in... More 

    Dhaka City, Bangladesh
    1 review
    4 of 5 stars Reviewed 3 weeks ago

    Location is good. Sky train station is about 5 min walking distance. Stuffs are helpful. Room size is not large but it was clean and well decorated. If you are looking for a budget hotel this is a good option.

    Was this review helpful? Yes
    SmartSuites, Manager at Smart Suites, responded to this review

    Dear shahriyad, Warm greetings from Smart Suites. Thank you very much for writing a review. We do appreciate that you have taken the time to give some feedback. We are happy to know that you enjoy your stay with us. Our staff really work hard to give a quality service that you deserve. And we make sure our rooms and... More 

    Level Contributor
    70 reviews
    7 hotel reviews
    common_n_hotel_reviews_1bd8 32 helpful votes
    3 of 5 stars Reviewed 3 weeks ago

    This is a small hotel that we used for 1 night before our flight back. The hotel is a bit difficult to find. The rooms are decent but no a/c in all the rooms and the mattresses are quite uncomfortable. However the staff are really friendly and helpful. Its also quite near the arab quarter.

    Was this review helpful? Yes
    SmartSuites, Manager at Smart Suites, responded to this review

    Dear tomacat1, Thank you very much for writing a review. We do appreciate that you have taken the time to give some feedback. We pleased to know that you like your stay with us. Thank you for liking our staff. Your kind words encourage us to do better in our craft. Sorry for the inconvenience that you experience. Hope it... More 

    Questions? Get answers from hotel staff and past guests. Ask a question

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