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All 429 Taipei hotels

Cosmos Hotel

3.5 of 5 Hotel   |   No.43 Section 1, Zhongxiao West Road, Taipei 100, Taiwan
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Ranked #46 of 429 Hotels in Taipei
A recent review
3 of 5 stars reviewed 1 week ago
andyfong82 Singapore, Singapore
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587 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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English first
Singapore, Singapore
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed in this hotel for a week during our trip to Taipei. The location is the absolute selling point for this hotel because its just above the Taipei Main Station and 1 stop away from Xi Men Ding. Do book through online rather than over the counter because we got a better deal through online booking when we wanted to... More

Was this review helpful? Yes 1
CosmosGuestRelations, Owner at Cosmos Hotel, responded to this review

Dear Andyfong82, Thank you very much for your comment; we really appreciate this as it helps us to further improve our service every day. However we are very sorry that you were not entirely satisfied with our room. After consulting our management and housekeeping team, we can tell you that we will consider changes in our bathrooms for future renovations.... More

Singapore, Singapore
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Due to unexpected reasons was forced to stay in Taipei for another two days. Booked through agoda for two nights at Cosmo due to its superb location. Upon reaching the hotel, was quite upset that no one offered to carry off my super huge luggage off the cab, yet there were around 5 porters and doormen but were there to... More

Was this review helpful? Yes
CosmosGuestRelations, Owner at Cosmos Hotel, responded to this review

Dear kiingderek: Thank you for taking the time to post your valuable feedback on Tripadvisor. Regarding the bellman-service please accept our sincerest apologies for these issues you experienced. Apparently this is our negligence and we did not pay enough attention. I can assure you that this is not the typical service we provide usually. We take this very seriously and... More

Robertson
Top Contributor
163 reviews 163 reviews
74 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed for 4 nights. The beds were comfortable but the rooms were very small. Luckily we were just there to sleep as we were out all day at a conference. The toilet was the big problem. Due to the small size of the rooms and the placement of the toilet roll holders we had to sit sideways on the... More

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CosmosGuestRelations, 業者 at Cosmos Hotel, responded to this review

Dear chewat, Thank you for choosing Cosmos Hotel for your stay. We really appreciate your feedback because we are always eager to improve our amenities and make your stay at our hotel even better! Also thank you for your advice on the bathroom. We inspected the room and must admit that the furnishing is not arranged perfectly. We informed the... More

Hong Kong, null, Hong Kong
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

stay one night only. Although a tranditional hotel, denfinity great location! Convenience. I have a room has good view..watch taipei train station. Althoght see the busy road, still silient. Hotel offer us drink coupon, we enjoy our juice at 17 floor...watching the night view of taipei...enjoy!

Was this review helpful? Yes 1
CosmosGuestRelations, 業者 at Cosmos Hotel, responded to this review

Dear karenHK_88, Thank you very much for your warm compliments. I am happy to read that you were able to enjoy our downtown location, and that you were able to enjoy the best view. Your feedback is very much appreciated and helps us to continue maintaining our efforts to offer every guest an exceptional stay. Thank you once again for... More

Hong Kong, China
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This hotel is not new, and its age shows, so if you are looking for the kind of boutique hotel type, this is not the hotel. But other than that, the hotel is great. You cannot beat the location of Cosmos; it is right next to Taipei Main Station, which houses both the MTR, HSR and other local trains that... More

Was this review helpful? Yes
CosmosGuestRelations, 業者 at Cosmos Hotel, responded to this review

Dear applemy, Thank you very much for choosing Cosmos Hotel Taipei and the detailed feedback on tripadvisor.com! We appreciate this very much and we are glad that your stay was enjoyable . That is exactly our promise to the guests, from service to amenities and product. However, we are very sorry for the issue you experienced with our elevators. We... More

London, United Kingdom
Top Contributor
117 reviews 117 reviews
18 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed August 11, 2014

Very conveinent to get to from Taipei train station take either exit M3 or M7. Lots of shops nearby and eating places. Can get to the hotel conveintly on the coach/ buses by the airport ot could get taxi. The room is spacious and comfortable. Staff are very helpful and friendly. Good variety breakfast buffet.

Was this review helpful? Yes
CosmosGuestRelations, 業者 at Cosmos Hotel, responded to this review

Dear 558winnie, Thank you for posting your 5 star review. I am happy to read that you were able to enjoy our downtown location, comfortable room and helpful staff as well as diverse breakfast. That is exactly our promise to every guest. Your review is very much appreciated and helps us to continue maintaining our efforts to offer every guest... More

Singapore, Singapore
2 reviews
4 of 5 stars Reviewed August 10, 2014

Location: Situated right at the Taipei Train Station, which is a one stop terminal for the MRT, HSR (high speed rail) and the usual speed trains, an extremely convenient location. Room: slightly small in size but putting that aside, I would say that the other aspects of the room surpassed all expectations. clean and well-stocked in terms of amenities. Breakfast:... More

Was this review helpful? Yes
CosmosGuestRelations, 業者 at Cosmos Hotel, responded to this review

Dear nick_foo90, Thank you for taking the time to share your review. I am thrilled to read your praises of various aspects. That is exactly our promise to the guests, from food to amenities and service. I am especially glad that you received such kind service from our staff. We pride ourselves on delivering the highest level of service and... More

Jakarta, Jakarta Raya, Indonesia
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 7, 2014

I booked a family quad room. The room is small but It has 2 double beds. You basically will occupy most of the room's spaces for your suitcases. The bathroom is small as well as the bathtub, which is most likely to be used as shower box rather than a tub. It should be re-modeled as a shower box for... More

Was this review helpful? Yes 1
CosmosGuestRelations, 業者 at Cosmos Hotel, responded to this review

Dear Novianti I, Thank you for taking the time to share your experience with us. I am very sorry to hear that you were disappointed with many aspects of your experience. I have shared your feedback with our Housekeeping and related departments as it is clear that we did not double check after maids had done their cleaning. We always... More

Singapore, null, Singapore
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 30, 2014

Good front counter reception and concierge service. However breakfast selection and services located on 3rd floor were poor. They do not stock up adequate selection after 9.30am and were more interested to prepare for lunch menu. Fruits, tim sum and sunny side up eggs were down at around 9.40am and were not stock up despite request from some guests. Might... More

Was this review helpful? Yes
CosmosGuestRelations, 業者 at Cosmos Hotel, responded to this review

Dear Jeffrey T, Thank you for taking the time to share your valuable review with us. Please accept our sincerest apologies for the issues you encountered. We always pride ourselves on providing exceptional guest service, so I regret to learn about your experiences with breakfast and with the room amenities. As for the air-conditioner issue, I am sincerely sorry that... More

Singapore, Singapore
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed July 30, 2014

While the hotel is slightly old-fashioned in terms of infrastructure and decor, the amenities and rooms are generally clean and decent. The breakfast that comes with the room can be described similarly, with a fair range of cereals, bread, fruit, hot food and noodles/porridge. Some things to point out: Room service gave us disposable spoons when I rang them for... More

Was this review helpful? Yes
CosmosGuestRelations, 業者 at Cosmos Hotel, responded to this review

Dear JosephTng, Thank you for taking the time to share your recent stay. First of all, I am glad that you were impressive with our cozy room and diverse breakfast. It is our pleasure to ensure your stay is comfortable and enjoyful. However, I regret to hear that there were some issues to inconvenience you during your stay. Regarding the... More

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Additional Information about Cosmos Hotel

Address: No.43 Section 1, Zhongxiao West Road, Taipei 100, Taiwan
Location: Taiwan > Taipei
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Cosmos Hotel 3.5*
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Also Known As:
Cosmos Hotel Taipei

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