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All 428 Taipei hotels

Santos Hotel

3.5 of 5 Hotel   |   No.49 Section 3, Chengde Road, Taipei 103, Taiwan
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74%
Ranked #131 of 428 hotels in Taipei
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed January 29, 2014
Yinghan12 Singapore, Singapore
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158 people have reviewed this hotel

Traveler rating
    18
    87
    45
    7
    1
See reviews for
35
28
18
16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Thai first
  • Any
English first
Singapore, Singapore
2 reviews
4 of 5 stars Reviewed January 29, 2014

My husband and I stayed at Santos Hotel for 5 nights in December 2013. Upon booking the hotel and asked if we were there to celebrate an occasion, I replied that we are there on our honeymoon and upon arrival, we were given a complimentary whole chocolate cake and a bottle of wine in our room. Clear directions were given... More

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SantosHotel, 公關經理 at Santos Hotel, responded to this review

Dear Yinghan12, We are so glad that we have brought you such good memories in your honeymoon trip. Also we appreciated that you share these experience on Tripadvisor. Your feedback makes us provide better service and keep our high standard service quality. Please do come back to Santos Hotel this cosy place. Hope to see you soon! More

Bangkok, Krung Thep, Thailand
Contributor
13 reviews 13 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 12, 2014

I attended a conference in Taipei and the hotel was chosen from the conference host. The location is very good. The airport bus drops you off at the opposite side of the hotel and the bus stop to the airport is next to the MRT station which is very near. The place is quiet (I got the room at the... More

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SantosHotel, 公關經理 at Santos Hotel, responded to this review

Dear Check R, It's glad to know that you are satisfied with our special birthday service. As our goal is to make our guests' stay enjoyable especially on their birthday. Your comment is truly a great encouragement to all of us. As for our breakfast, we were deeply regret to hear that you were disturbed by this issue. We will... More

Burnaby, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 12, 2013

It is in quiet area right on a major road. It is about 5 minutes walk to MRT. There is a local night market one stop away by MRT We stayed on 9th floor and still could hear a little bit of traffic noise but it did not bother me. The clientele is more toward to Asian market especially Japanese.... More

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SantosHotel, 公關經理 at Santos Hotel, responded to this review

Thank you so much for taking the time to share your review of Santos Hotel. It is our pleasure to know that you are satisfied with our convenient location and clean environment. Thank you for choosing Santos Hotel and we look forward to welcoming you back in the future. More

Johor Bahru, Malaysia
1 review
4 of 5 stars Reviewed September 19, 2013

Stay there for one night , last minute walk in Quite impressed as the toiletries are all LOCITANE And room rate are affordable if compare with nearby hotel , just location too quiet 7-11 just next door and opposite road also got , means 2 7-11 for Your choice Only breakfast variations are Not competitive , need improvement ,food taste... More

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SantosHotel, 公關經理 at Santos Hotel, responded to this review

Thank you so much for taking the time to share your review of Santos Hotel. It is our pleasure to know that you are satisfied with our service. However,we were deeply regret to hear that you were disturbed by breakfast. We will try our best to improve this situation regarding to your feedback. Once again, thanks for your valuable comment.... More

Saitama, Japan
Top Contributor
85 reviews 85 reviews
16 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed August 27, 2013

This is a good solid tourist hotel, the tourists in question being almost entirely Asian. I was the only white guest in the 4 days I stayed here. Good points: 1. Near an MRT station - Minquan West MRT is at the junction of two major lines and it is only a short walk along the main street to the... More

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SantosHotel, 公關經理 at Santos Hotel, responded to this review

Dear StewieTokyo, Thank you for taking time to leave so many detailed reviews of Santos Hotel. Your feedback encourage us to improve better service for each guest. Looking forward to see you again! Best regards, Public Relations Manager Santos Hotel More

Johannesburg, South Africa
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 25, 2013

The staff at the hotel are really helpful & friendly. Its official rating is a 4 star hotel but it is probably closer to a 3 star. It is reasonanbly close to most amenities and at least it is close to the rapid train station. The rooms are a little bit outdated but comfortable. The TV choice is not that... More

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SantosHotel, Public Relations Manager at Santos Hotel, responded to this review

Dear Rainer S, Greetings from Santos Hotel. Thanks for your stay at Santos Hotel, and your comment truly means a lot to us. We feel sorry to hear about the unpleasant inconvenience caused during your stay, we will improve the quality of service in the future and hope to see you again. Best Regards, Public Relations Manger Santos Hotel More

Hong Kong, China
Top Contributor
105 reviews 105 reviews
49 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed May 18, 2013

This hotel is conveniently located nearby MRT train station. It takes us only 2-3 mins to arrive at the nearest MRT train station and 15 mins walk to the closest night market (Ningxia night market). Hotel room is clean & comfortable. Bath room is clean with good supply of toiletries. The towels are clean but seem dated. Could consider bring... More

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SantosHotel, Public Relations Manager at Santos Hotel, responded to this review

Dear D_and_G_2008, Thank you very much for taking your value time to share your experience with us. We are very happy to hear that you were satisfied with our room comfortable and we look forward to seeing you on your next visit to Taipei. Bes regards, Public Relations Manger Santos Hotel More

Hong Kong
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed May 8, 2013

Great wewlcome from the staff really friendly and helpful but whilst showing us to our room the veil began to drop. No gym (OK maybe we should have checked more) but worse still no bar and not one even within walking distance around the hotel. OK moving on to when we got in after dinner, as there was no bar,... More

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SantosHotel, 客戶關係經理 at Santos Hotel, responded to this review

Dear guest, Thank for your staying at Santos Hotel and taking your precious time to share your comments with us. We sincerely appreciate you for your opinions and feedbacks so that we serve our guests better in the furture. Thanks you once again for your review. We look forward to welcoming you back at Santos Hotel next time. Best regards,... More

Manila, Philippines
Contributor
13 reviews 13 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 4, 2013

Our family of 12 arrived 2am and there were staff ready to attend to us and let us check-in without any hassles. They upgraded our rooms because the rooms which I availed were all fully booked. Truly appreciate them for that even though it was just 1 night upgrade for our 4 nights stay. Requested to call for 3 taxis... More

Was this review helpful? Yes 1
Songkhla, Thailand
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 1, 2013

I went to Taiwan on an educational visit. The tour agency booked this hotel for us. My colleagues and I stayed there for 3 nights, and we all liked it so much because its location is very good, near the MRT. There are many shops around, especially the well-known pineapple cake shop and 7-11. It's very convenient, and the hotel... More

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Additional Information about Santos Hotel

Also Known As:
Santos Hotel Taipei
Address: No.49 Section 3, Chengde Road, Taipei 103, Taiwan
Location: Taiwan > Taipei
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#131 Top resorts Hotel in Taipei
#131 Romantic Hotel in Taipei
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Santos Hotel 3.5*
Official Description (provided by the hotel):
Located in the heart of Taipei City on Chengde Road, Santos Hotel has been dedicated to providing not only exceptional quality services to travelers with warm hospitality, but also personalized touches in making every guests' stay a memorable experience since 1979. This 4-star rated 287-room hotel is the perfect accommodation choice for the first time as well as returning visitors to this cosmopolitan city. Within 3-minute walking distance to the nearest Minquan West Road MRT station, Santos Hotel is also close to popular and must-see points-of-interest including Shilin Night Market, National Palace Museum, Beitou hot spring, Confucius Temple, and Taipei Expo Park. Our service staffs, proficient in English and Japanese, will ensure your needs are met to your satisfaction. Free high speed wireless Internet access is available both in room and throughout the hotel. For added luxury, flat panel LCD TV with satellite channels including HBO and CNN, and in-room safe are standard in every room. ... more   less 
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