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Santos Hotel

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No.49 Section 3, Chengde Road, Taipei 103, Taiwan
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TWD2,999 (TWD)
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Santos Hotel
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239 Reviews from our TripAdvisor Community

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Traveler rating
    36
    125
    66
    10
    2
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Japanese first
  • Russian first
  • Thai first
  • Any
English first
  • All months
    (239)
  • Mar-May only
    (58)
  • Jun-Aug only
    (64)
  • Sep-Nov only
    (58)
  • Dec-Feb only
    (59)
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Singapore, Singapore
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel staff are all helpful, very friendly and attentive to our needs. Our room was roomy and comfy. The breakfast menu was good too. The location of the hotel is convenient, it has 711 just 1 minute by foot & the famous pineapple cake shop is only 2 minutes by foot. I will stay in Santos again if I... More 

Was this review helpful? Yes
Taipei, Taiwan
Level Contributor
7 reviews
4 of 5 stars Reviewed 1 week ago

My mother booked a room at this hotel during July 1st and 2nd due to the annual College Entrance Advanced Subjects Exams, in which I took a part in. I personally live in New Taipei City, but my house is a good distance from where the exam is held, hence the reservation. Upon entering the room I was pleasantly surprised.... More 

Was this review helpful? Yes
SantosHotel, 公關經理 at Santos Hotel, responded to this review

Thank you for your recent visit at The Santos Hotel and for posting your thoughtful comments. We are happy to read that you enjoyed your stay and our facilities. It is always nice to receive positive feedback from our guests. Your review makes us provide better service and makes us keep our high standard quality. We appreciate for your support... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

What a convenient hotel! There is a 7-11 nearby this hotel just about 10 steps! The closest MRT station Ming Quan west Ed. station is just about 5 mins walk from the hotel as well! The room is clean and the free wifi is good. For the room rate is ok.

Was this review helpful? Yes
SantosHotel, 公關經理 at Santos Hotel, responded to this review

Thank you for taking the time to share your recent review of Santos Hotel. Your feedback is so important to us and they are valued comments to all the travelers. We appreciate again for your support. Thank you very much! More 

Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed April 9, 2015

The equipment in this hotel is clean tolerably. There is a convenience store immediately near this hotel. There is an entrance of the subway at the place I walked from this hotel a little, so it's convenient.

Was this review helpful? Yes
SantosHotel, 公關經理 at Santos Hotel, responded to this review

Dear Kazuhiko S, Thank you for your visit at Santos Hotel and for your comments. We are glad to read that you enjoyed your stay and our services. Looking forward to welcoming you back on your next trip to Taipei! More 

California
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 20, 2015

I stayed at the Santos hotel Taipei with my family and friends during the winter holidays. We have three rooms, I picked this hotel because it's close to the MRT station and the price was right and it come with buffet breakfast. This is a old hotel but it's very clean, the staffs are very friendly and helpful. there are... More 

Was this review helpful? Yes
SantosHotel, 公關經理 at Santos Hotel, responded to this review

Dear Fcgc C, Thank you for your recent visit at Santos Hotel and posting your thoughtful comments. We are glad to read that you enjoyed your stay and our services and also appreciate that you shared your feedback on this website to let other travelers know Santos Hotel more. It is always nice to receive positive feedback from our guests.... More 

Hastings, United Kingdom
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed January 5, 2015

Yes, it is very near the subway and an ideal location for getting around, BUT....for a Japanese run hotel it did not stand up to our expectations. The food pretty basic and repetitive, that would have done but it was very often not kept hot and some days not all items were out ready, plenty of empty spaces. At one... More 

Was this review helpful? Yes
SantosHotel, 公關經理 at Santos Hotel, responded to this review

Dear guest, Thank you for sharing your experience with us. We regret to hear that our services didn't meet your expectations during your stay. As our goal is to make every guest's stay comfortable, we will never treat our customers in difference. This shall not be our service standard as well as our service commitment. Immediate actions are taken for... More 

Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed October 23, 2014

I've been there for one night and no particular things to underline. The rooms are cleaned, with the minimal things and if you stay on the top floor it take time to get the lift. There is a big choice of foods for breakfast and the quality is very good. The hotel is close to the train station and subway.

Was this review helpful? Yes
SantosHotel, 公關經理 at Santos Hotel, responded to this review

Dear Ermes B, We appreciate your comments regarding your stay at Santos Hotel. It is our pleasure to know that you are satisfied with our service and breakfast. Thank you for choosing Santos Hotel and please do come back to here next time when you are in Taipei. We look forward to welcoming you back in the near future! More 

Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed October 23, 2014

Location is A++++++! Subway Metro is just abt 3 mins. walk from the hotel, plenty of restaurants in the area, close to 2 best night markets in the city. The hotel is well maintained, indeed it was all very clean and very very comfortable. The staffs starting from the bellboys, housekeepers to the front desk staffs were all polite and... More 

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SantosHotel, 公關經理 at Santos Hotel, responded to this review

Dear BreezynButch, Many thanks to your wonderful review on us! It's glad to know that your stay was pleasant and comfortable, especially with our friendly employees. We appreciate for your support and truly hope we can see you soon. Once again, thank you for your review, we look forward to welcoming you for another joyful stay! More 

SG
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 17, 2014

Rooms are clean and nice. Shower is tub type, not walk in for our rooms. Morning breakfast is decent. Taiwan style rice porridge with the works. Some "western' selection such as toast, bacon, ham and eggs. Free WiFi is spotty. 5 minutes from subway station. Cot provided is rather old looking and needs a painting over but otherwise clean and... More 

Was this review helpful? Yes 1
SantosHotel, 公關經理 at Santos Hotel, responded to this review

Dear ACTIONONG SG, Thank you for your visit at The Santos Hotel and posting your thoughtful comments. We are glad to read that you enjoyed your stay and our services. It is always nice to receive positive feedback from our guests. Our hotel team members are looking forward to welcoming you back on your next trip. More 

Singapore, Singapore
2 reviews
4 of 5 stars Reviewed January 29, 2014

My husband and I stayed at Santos Hotel for 5 nights in December 2013. Upon booking the hotel and asked if we were there to celebrate an occasion, I replied that we are there on our honeymoon and upon arrival, we were given a complimentary whole chocolate cake and a bottle of wine in our room. Clear directions were given... More 

Was this review helpful? Yes
SantosHotel, 公關經理 at Santos Hotel, responded to this review

Dear Yinghan12, We are so glad that we have brought you such good memories in your honeymoon trip. Also we appreciated that you share these experience on Tripadvisor. Your feedback makes us provide better service and keep our high standard service quality. Please do come back to Santos Hotel this cosy place. Hope to see you soon! More 

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