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Santos Hotel

3.5 of 5 No.49 Section 3, Chengde Road, Taipei 103, Taiwan
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211 reviews from our community

Traveler rating
    30
    112
    58
    9
    2
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54
31
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23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Japanese first
  • Russian first
  • Thai first
  • Any
English first
  • All months
    (211)
  • Mar-May only
    (43)
  • Jun-Aug only
    (51)
  • Sep-Nov only
    (58)
  • Dec-Feb only
    (59)
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California
Contributor
11 reviews 11 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at the Santos hotel Taipei with my family and friends during the winter holidays. We have three rooms, I picked this hotel because it's close to the MRT station and the price was right and it come with buffet breakfast. This is a old hotel but it's very clean, the staffs are very friendly and helpful. there are... More 

Was this review helpful? Yes
SantosHotel, 公關經理 at Santos Hotel, responded to this review

Dear Fcgc C, Thank you for your recent visit at Santos Hotel and posting your thoughtful comments. We are glad to read that you enjoyed your stay and our services and also appreciate that you shared your feedback on this website to let other travelers know Santos Hotel more. It is always nice to receive positive feedback from our guests.... More 

Hastings, United Kingdom
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Yes, it is very near the subway and an ideal location for getting around, BUT....for a Japanese run hotel it did not stand up to our expectations. The food pretty basic and repetitive, that would have done but it was very often not kept hot and some days not all items were out ready, plenty of empty spaces. At one... More 

Was this review helpful? Yes
SantosHotel, 公關經理 at Santos Hotel, responded to this review

Dear guest, Thank you for sharing your experience with us. We regret to hear that our services didn't meet your expectations during your stay. As our goal is to make every guest's stay comfortable, we will never treat our customers in difference. This shall not be our service standard as well as our service commitment. Immediate actions are taken for... More 

Senior Contributor
37 reviews 37 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 23, 2014

I've been there for one night and no particular things to underline. The rooms are cleaned, with the minimal things and if you stay on the top floor it take time to get the lift. There is a big choice of foods for breakfast and the quality is very good. The hotel is close to the train station and subway.

Was this review helpful? Yes
SantosHotel, 公關經理 at Santos Hotel, responded to this review

Dear Ermes B, We appreciate your comments regarding your stay at Santos Hotel. It is our pleasure to know that you are satisfied with our service and breakfast. Thank you for choosing Santos Hotel and please do come back to here next time when you are in Taipei. We look forward to welcoming you back in the near future! More 

Contributor
13 reviews 13 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 23, 2014

Location is A++++++! Subway Metro is just abt 3 mins. walk from the hotel, plenty of restaurants in the area, close to 2 best night markets in the city. The hotel is well maintained, indeed it was all very clean and very very comfortable. The staffs starting from the bellboys, housekeepers to the front desk staffs were all polite and... More 

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SantosHotel, 公關經理 at Santos Hotel, responded to this review

Dear BreezynButch, Many thanks to your wonderful review on us! It's glad to know that your stay was pleasant and comfortable, especially with our friendly employees. We appreciate for your support and truly hope we can see you soon. Once again, thank you for your review, we look forward to welcoming you for another joyful stay! More 

SG
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 17, 2014

Rooms are clean and nice. Shower is tub type, not walk in for our rooms. Morning breakfast is decent. Taiwan style rice porridge with the works. Some "western' selection such as toast, bacon, ham and eggs. Free WiFi is spotty. 5 minutes from subway station. Cot provided is rather old looking and needs a painting over but otherwise clean and... More 

Was this review helpful? Yes 1
SantosHotel, 公關經理 at Santos Hotel, responded to this review

Dear ACTIONONG SG, Thank you for your visit at The Santos Hotel and posting your thoughtful comments. We are glad to read that you enjoyed your stay and our services. It is always nice to receive positive feedback from our guests. Our hotel team members are looking forward to welcoming you back on your next trip. More 

Singapore, Singapore
2 reviews
4 of 5 stars Reviewed January 29, 2014

My husband and I stayed at Santos Hotel for 5 nights in December 2013. Upon booking the hotel and asked if we were there to celebrate an occasion, I replied that we are there on our honeymoon and upon arrival, we were given a complimentary whole chocolate cake and a bottle of wine in our room. Clear directions were given... More 

Was this review helpful? Yes
SantosHotel, 公關經理 at Santos Hotel, responded to this review

Dear Yinghan12, We are so glad that we have brought you such good memories in your honeymoon trip. Also we appreciated that you share these experience on Tripadvisor. Your feedback makes us provide better service and keep our high standard service quality. Please do come back to Santos Hotel this cosy place. Hope to see you soon! More 

Bangkok, Krung Thep, Thailand
Contributor
12 reviews 12 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 12, 2014

I attended a conference in Taipei and the hotel was chosen from the conference host. The location is very good. The airport bus drops you off at the opposite side of the hotel and the bus stop to the airport is next to the MRT station which is very near. The place is quiet (I got the room at the... More 

Was this review helpful? Yes 2
SantosHotel, 公關經理 at Santos Hotel, responded to this review

Dear Check R, It's glad to know that you are satisfied with our special birthday service. As our goal is to make our guests' stay enjoyable especially on their birthday. Your comment is truly a great encouragement to all of us. As for our breakfast, we were deeply regret to hear that you were disturbed by this issue. We will... More 

Burnaby, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 12, 2013

It is in quiet area right on a major road. It is about 5 minutes walk to MRT. There is a local night market one stop away by MRT We stayed on 9th floor and still could hear a little bit of traffic noise but it did not bother me. The clientele is more toward to Asian market especially Japanese.... More 

Was this review helpful? Yes 1
SantosHotel, 公關經理 at Santos Hotel, responded to this review

Thank you so much for taking the time to share your review of Santos Hotel. It is our pleasure to know that you are satisfied with our convenient location and clean environment. Thank you for choosing Santos Hotel and we look forward to welcoming you back in the future. More 

Johor Bahru, Malaysia
Reviewer
3 reviews 3 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 19, 2013

Stay there for one night , last minute walk in Quite impressed as the toiletries are all LOCITANE And room rate are affordable if compare with nearby hotel , just location too quiet 7-11 just next door and opposite road also got , means 2 7-11 for Your choice Only breakfast variations are Not competitive , need improvement ,food taste... More 

Was this review helpful? Yes 1
SantosHotel, 公關經理 at Santos Hotel, responded to this review

Thank you so much for taking the time to share your review of Santos Hotel. It is our pleasure to know that you are satisfied with our service. However,we were deeply regret to hear that you were disturbed by breakfast. We will try our best to improve this situation regarding to your feedback. Once again, thanks for your valuable comment.... More 

Saitama, Japan
Top Contributor
103 reviews 103 reviews
19 hotel reviews
118 helpful votes 118 helpful votes
3 of 5 stars Reviewed August 27, 2013

This is a good solid tourist hotel, the tourists in question being almost entirely Asian. I was the only white guest in the 4 days I stayed here. Good points: 1. Near an MRT station - Minquan West MRT is at the junction of two major lines and it is only a short walk along the main street to the... More 

Was this review helpful? Yes 3
SantosHotel, 公關經理 at Santos Hotel, responded to this review

Dear StewieTokyo, Thank you for taking time to leave so many detailed reviews of Santos Hotel. Your feedback encourage us to improve better service for each guest. Looking forward to see you again! Best regards, Public Relations Manager Santos Hotel More 

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Additional Information about Santos Hotel

Address: No.49 Section 3, Chengde Road, Taipei 103, Taiwan
Location: Taiwan > Taipei
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Santos Hotel 3.5*
Number of rooms: 287
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Also Known As:
Santos Hotel Taipei

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