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Grand Hyatt Taipei

4.5 of 5 No.2 Song Shou Road, Xinyi District, Taipei 110, Taiwan
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Certificate of Excellence 2014
Grand Hyatt Taipei
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Grand Hyatt Taipei
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822 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hong Kong, China
Contributor
15 reviews 15 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed yesterday NEW

The hotel is - exactly, wonderfully located in the new shopping area of Taipei and connected with the impressive 101 building by a skyway. The room we stayed in was fairly nice (maybe a bit drafty? the front door was noisily moving every time when the opposite side door was open), the bath room cosy but poorly lit and the... More

Was this review helpful? Yes
GHTOfficial, Public Relations Manager at Grand Hyatt Taipei, responded to this review

Dear Ms. Jilo_13 We were very happy to have had the wonderful opportunity to host your stay. Thank you for taking the time to share your experiences at Grand Hyatt Taipei with us. We are indeed located in the most exciting Xin Yi district with main shopping areas around us including Taipei 101 mall, etc., all within minutes’ walking distance.... More

Bangalore
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 3 days ago NEW

I stayed for a weeks time in the hotel. Hotel staff were very helpful. Hotel has a very nice ambiance and a good breakfast buffet. Public area around the hotel were very spacious and awesome. It has a nice look from outside with Taipei 101 behind.

Was this review helpful? Yes
GHTOfficial, Public Relations Manager at Grand Hyatt Taipei, responded to this review

Dear Mr. SRagavan Greetings from Grand Hyatt Taipei! Thank you for sharing your positive comment; we are always very grateful to receive valuable comments from our guests. Thank you for the comments of our newly renovated guestrooms and all the services we offered during your stay. We are indeed located in the most exciting Xin Yi district with main shopping... More

Leeds, United Kingdom
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I last stayed here 20 years ago on a early business trip. Back in Taipei on business this weekend, I find the GH faultless. OK the building is a little old-fashioned but the rooms are brand new and very well appointed. Food, service, wi-fi, everything's been great, even though the place has been very full (top tip: go early for... More

Was this review helpful? Yes
GHTOfficial, Public Relations Manager at Grand Hyatt Taipei, responded to this review

Dear Mr. Dizzybugspin Warm greetings from Grand Hyatt Taipei! Thank you for sharing your experience and thank you for choosing to stay with Grand Hyatt Taipei again after 20 years. We are very happy that you have enjoyed our newly renovated guestrooms and other facilities in our hotel. We look forward to serving you again in the near future! Yours... More

Milan, Italy
Top Contributor
105 reviews 105 reviews
40 hotel reviews
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed 1 week ago

I am a frequent traveler to Taipei but this was my first time at the Hyatt. The hotel is indeed very nice, with super spacious public areas and comfortable rooms. The bathrooms in particular are very well constructed and comfortable. The bad comes when talking about service. I asked for a glass of champagne and I was brought a glass... More

Was this review helpful? Yes 2
GHTOfficial, Public Relations Manager at Grand Hyatt Taipei, responded to this review

Dear Mr. Frandrake Greetings from Grand Hyatt Taipei, thank you very much for your feedback, we are very happy that you have enjoyed our newly renovated guestrooms. Your feedback is valuable to us to enhance our services. We sincerely appreciate that you shared your experiences with us, and we apologize for the inconvenience. We hope to be at your service... More

Kuala Lumpur, Malaysia
Contributor
18 reviews 18 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff was friendly and helpful. location is great as it is near the taipei 101, 5 minutes walk. It is also near the MRT metro which is convenient. One day while walking around the city, I fell and scrapped my knee quite badly. It bled but once I got to the hotel, one of the older lady staff brought... More

Was this review helpful? Yes
GHTOfficial, Public Relations Manager at Grand Hyatt Taipei, responded to this review

Dear rahana71 Thank you for sharing your valuable feedback with us, we are always very happy to receive valuable comments from our guests. Providing guests with tender love and care and authentic hospitality is what we are here for and we are very happy that you are feeling better now. Indeed, we are located in the most exciting Xin Yi... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Because of all the haunted stories, I was damn scared before moving in. Spent 4 nights here, the stay was great. Nothing to worry about. At least 19/F where my room was seemed "safe". Rooms are newly renovated. A bit like W. Breakfast was disappointing... not the same quality as other grand hyatts.

Was this review helpful? Yes 1
GHTOfficial, Public Relations Manager at Grand Hyatt Taipei, responded to this review

Dear Mpl L Warmest greetings from Grand Hyatt Taipei! We are very happy that you have enjoyed your stay with us! All our rooms have been renovated and we are happy to announce that next in the renovation stage is our public area. Providing guests with a home-away-from-home experience has always been our motto and we sincerely look forward to... More

Amsterdam, The Netherlands
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Pros: + Newly renovated rooms + Large rooms + Well equipped gym + Location (next to Taipei 101) + Pool Con: - Restaurant service (it was too crowded for the staff to keep up) Except for the small service glitch in the restaurant it was all in all a great stay. It’s an expensive hotel, but definitely worth the price.... More

Was this review helpful? Yes
GHTOfficial, Public Relations Manager at Grand Hyatt Taipei, responded to this review

Dear Floris V Greetings from Grand Hyatt Taipei! Sincere thanks for sharing your positive feedback with us! We are very happy that you have enjoyed our newly renovated rooms and facilities and we are happy to announce that next in our renovation stage is the public area. We are indeed located in the most exciting Xin Yi district with main... More

Seattle, Washington
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Rooms are nicely appointed and the gym and club are top notch. What really stands out is the staff. They are friendly, helpful and are a credit to the hotel. It's a good location with plenty of dining options nearby.

Was this review helpful? Yes
GHTOfficial, Public Relations Manager at Grand Hyatt Taipei, responded to this review

Dear abc_sea Thank you very much for your feedback, we are very happy that you have enjoyed our newly renovated rooms and gym facilities. We are happy to be able to provide you with the convenience in location and we are also very excited to announce that all our guest rooms are newly renovated and next in the renovation schedule... More

Boston, Massachusetts, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed there for 2 nights and used the facility in the oasis club. There are so much improvement after the big renovation last year. The room's interior design is a great combination with the oriental culture. The oasis club is luxurious and the breakfast they provided are so good, plenty of both western and eastern culture. Really recommended it and... More

Was this review helpful? Yes
GHTOfficial, Public Relations Manager at Grand Hyatt Taipei, responded to this review

Dear tsvyang, Warm greetings from Grand Hyatt Taipei! Thank you for your positive comment; we are very happy that you have enjoyed our restaurants and our newly renovated room and Club Oasis facilities. Providing guests with a “home-away-from-home” experience have always been our motto, we look forward to welcoming you back to Grand Hyatt Taipei in the near future. Yours... More

Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

I would not share much on the room facilities as this is expected of the regular 5 star hotel where the room is quite standard....which is pretty good. What amazed me is the spa facilities....the door is a simplified automated slider which do no justice to the wonderful range of amenities behind the door. Starting from the shoe cabinet upon... More

Was this review helpful? Yes
GHTOfficial, Public Relations Manager at Grand Hyatt Taipei, responded to this review

Dear SW_Tang_99, Warm greetings from Grand Hyatt Taipei! We are very happy that you have enjoyed our Club Oasis spa facilities, hope you got a chance to truely relax and refresh. Our Club Oasis gym is 24 hours and equipped with the latest equipment too! Thank you especially for taking the time to share your experiences with us. Please let... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(16)
  • Breakfast buffet(15)
  • Great location(5)
  • Business hotel(3)

Additional Information about Grand Hyatt Taipei

Address: No.2 Song Shou Road, Xinyi District, Taipei 110, Taiwan
Phone Number:
Location: Taiwan > Taipei > Xinyi District
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Grand Hyatt Taipei 4.5*
Number of rooms: 853
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Also Known As:
Grand Hyatt Taipei Hotel Taipei
Taipei Grand Hyatt
Hyatt Taipei
Taipei Hyatt

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