We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Hyatt Taipei

Travelers' Choice award winner
Hotel website
Hotel deals
No.2 Song Shou Road, Xinyi District, Taipei 110, Taiwan
Offers & Announcements
Double Your Points
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Grand Hyatt Taipei
Professional photos View all
Browse nearby
Grand Hyatt Taipei
Review This Hotel

931 reviews from our community

Traveler rating
    403
    363
    110
    43
    12
See reviews for
104
124
106
507
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (931)
  • Mar-May only
    (218)
  • Jun-Aug only
    (225)
  • Sep-Nov only
    (259)
  • Dec-Feb only
    (229)
All months
Los Angeles, California
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 1 week ago

We visited Taiwan last year and stayed at many hotels during our 2 weeks here and also stayed at the Grand Hyatt-, first i must say that i was surprised to see how crowded and un-organized the streets around this hotel were, too many of the same shops and too many chinese tourists visiting 101, nothing interesting just another old... More 

Was this review helpful? Yes
GHTOfficial, General Manager at Grand Hyatt Taipei, responded to this review

Dear Johnracey, Warm greetings from Grand Hyatt Taipei! Thank you for your feedback. Hope you got to enjoy at least some part of this beautiful city during your stay. Yours Sincerely, Kai Speth General Manager More 

Sydney
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Was only able to get 1 night at the hotel due to huge room demand from the bike convention next door. But it was a very lovely night. Nothing much more to add to all the other reviews rated as excellent. Lovely room, so quiet and comfortable. Importantly the A/C wasn't noisy and they have an awesome huge shower. Didn't... More 

Was this review helpful? Yes
GHTOfficial, General Manager at Grand Hyatt Taipei, responded to this review

Dear OzMarkSydney, Warm greeting from Grand Hyatt Taipei! Thank you for sharing your experience with us and we are very happy that you enjoyed our newly renovated guestrooms! We are sorry you didn’t get the chance to try any of our 8 restaurants. Our restaurants includes cuisines from Taiwanese, Cantonese, Japanese, American, Italian Mexican, and more. Hope you will have... More 

Honolulu, Hawaii
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Once again the Grand Hyatt Taipei staff delivered "6 STAR" level of service in all aspects of my stay resulting in a most enjoyable and comfortable experience. Every stage of my visit -- from the very warm welcome at Taipei International Airport, smooth ride to Grand Hyatt, expeditious check-in, extraordinary service at the Grand Club Lounge, Club Oasis Fitness Center/Spa... More 

Was this review helpful? Yes
GHTOfficial, General Manager at Grand Hyatt Taipei, responded to this review

Dear estikeleather, Warmest greetings from Grand Hyatt Taipei! Thank you for sharing your lovely feedback and experience. We are very glad that you have enjoyed your stay with us. Our mission here is providing our guests a true authentic hospitality experience and it is our pleasure to be able to host your stay. Once again, thank you for choosing Grand... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Have been staying here for years. This hotel knows what they are doing. The operations work well. The recent renovations have brought the hotel up to date. The rooms are nice and well thought out. The location is a convenient walking distance to sites, restaurant and shopping. Is where to stay in Taipei.

Was this review helpful? Yes 2
GHTOfficial, General Manager at Grand Hyatt Taipei, responded to this review

Dear Dan B, Warm greeting from Grand Hyatt Taipei! Thank you so much for your sharing tour comment and thank you for your continuous support for us. Providing authentic hospitality experience for our guests has always been our motto, including the training of our hotel employee in every aspects of customer service as well. Once again, thank you for choosing... More 

mumbai
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Wonderful location in the happening part of the city. Nice swimming pool. Great staff Excellent breakfast lay out. Best thing is that the staff understand English. Limited options for the vegetarians but you wont go hungary. Very close to the taipei international convention centre. It is just across the street.

Was this review helpful? Yes
GHTOfficial, General Manager at Grand Hyatt Taipei, responded to this review

Dear Panku, Warm greetings from Grand Hyatt Taipei! Thank you for your comments and glad enjoyed your stay with us and our temperature-controlled outdoor swimming pool at Club Oasis. We are pleased to share with you that our breakfast is ranked No.8 by Asia Rooms for the “Best Breakfast Hotel” category! Once again, thank you for choosing us as your... More 

Foster City, California, United States
Top Contributor
94 reviews 94 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

WOW!!! Excellent hotel with great deal pricing. The rooms are all modern and spacious. Service is top of the line with attention to details I was upgraded to the executive club and the breakfast and happy time is well worth anything extra you might pay. The extra service you get from the staff is helpful (booking appointments, scheduling services (pedicure)... More 

Was this review helpful? Yes
GHTOfficial, General Manager at Grand Hyatt Taipei, responded to this review

Dear FCtravler, Warm greetings from Grand Hyatt Taipei! Thank you for sharing your experience with us and we are extremely happy that you enjoyed our newly renovated guestroom and our Grand Club. Our motto is providing authentic hospitality to all our guests from around the world and not to mention, we are located in the center of the Xinyi district,... More 

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Post renovation at the end of 2014, this is the place to stay in Taipei. Friendly staff, great food and drinks and very clean and well appointed rooms. The gym is on the smaller side but is usually not crowded. The spa is amazing and worth spending some time everyday.

Was this review helpful? Yes 1
GHTOfficial, General Manager at Grand Hyatt Taipei, responded to this review

Dear MaheshBalas, Warm greetings from Grand Hyatt Taipei! We are very grateful for your positive comment and glad you enjoyed our newly renovated guestrooms, spa, gym, food and other facilities! I hope you got the chance to relax and rejuvenate during your stay with us. Once again, thank you for choosing Grand Hyatt Taipei as your stay, we look forward... More 

London, United Kingdom
Top Contributor
64 reviews 64 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I really enjoyed my stay in Taipei at the Grand Hyatt. Nice room. Good restaurants. Well located. Nice pool area. Helpful and kind staff. My room was modern and quiet. Breakfast was nice. Highly recommended hotel.

Was this review helpful? Yes
GHTOfficial, General Manager at Grand Hyatt Taipei, responded to this review

Dear stephane f, Warm greetings from Grand Hyatt Taipei! Thank you for sharing your comments with us and we are extremely happy that you enjoyed our newly renovated guestrooms, restaurants, pool area and the buffet breakfast at Café. Once again, thank you for choosing us as and we look forward to hosting your stay again in the near future. Yours... More 

Singapore
Contributor
20 reviews 20 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Not the most enjoyable stay at a Grand Hyatt property with a couple of key issues. 1. Housekeeping wasn't the most attentive - lacked attention to details (such as setting water beside the bed during turndown) 2. Erratic airconditioner, sometimes really cold, sometimes really warm. 3. Brusque service encountered in the gym and at one of the restaurants. 4. Concierge... More 

Was this review helpful? Yes 1
GHTOfficial, General Manager at Grand Hyatt Taipei, responded to this review

Dear Nimbostratus, Warm greetings from Grand Hyatt Taipei! We appreciate all comments that can improve our services better and we are continuously enhancing all aspects in order to provide guests with the upmost authentic hospitality experience. Once again, thank you for choosing stay at our hotel and we look forward to serving you again in the future. Yours Sincerely, Kai... More 

Kobe-shi, Hyogo, Japan
Senior Contributor
43 reviews 43 reviews
28 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great dinner buffet. Many kinds of food is served also oyster, Sushi. 300 seats is fully booked around 7PM Sunday.

Was this review helpful? Yes
GHTOfficial, General Manager at Grand Hyatt Taipei, responded to this review

Dear 三上 真, Warm greeting from Grand Hyatt Taipei! Thank you for sharing your experience enjoyed our buffet dinner at Café restaurant. Not only we have 8 restaurants in the hotel, offering delicacies ranging from Cantonese, Japanese, American, Italian, Mexican, Chinese to Taiwanese traditional cuisines. Once again, thank you for choosing us as your stay in Taipei and we look... More 

Hotel Review Summarization

What travelers say

  • Breakfast buffet(9)
  • Very good(8)
  • Great location(4)
Questions? Get answers from hotel staff and past guests. Ask a question

472 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (429)
Viewed
Room/suite (124)
Viewed
View from room (23)
Viewed
Bathroom (50)
Viewed
Hotel & grounds (104)
Viewed
Dining (16)
Viewed
Pool/beach area (6)
Viewed
Business center/function rooms (5)
Viewed
0:48
Videos (1)
Viewed
Other (100)

Management photos: Courtesy of the property manager

Viewed
All management photos (43)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (23)
Viewed
Dining (6)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question