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Grand Hyatt Taipei

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No.2 Song Shou Road, Xinyi District, Taipei 110, Taiwan
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Grand Hyatt Taipei
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1,079 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (166)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (1079)
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    (298)
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    (259)
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    (229)
All months
Minsk, Belarus
5 of 5 stars Reviewed 3 days ago NEW

Excellent service, prime location next to Taipei 101, best place to stay for both business and leisure travelers. Little inconvenience - no ATM in the hotel, the one in the neighborhood did not accept European plastic.

Review collected in partnership with Hyatt Hotels

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Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Grand Hyatt Taipei Hotel is a very nice hotel to stay at. Is a walking distance (2-3 mins) to 101 Taipei and also a lot of links to the nearby shopping malls. The hotel is located at a very good location. The Check-In and Check-Out process was very good and fast. The Hotel's staff is all good and friendly. Room... More 

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Oslo, Norway
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for business. Great location next to the 101. Spacious rooms and good selection in from all corners of the world for breakfast and lunch. Spa and training facilities is big and covers all. Perfect if you are jet lagged and want to kickstart your day

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Level Contributor
49 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Top location. Good view. Nice postition. Helpful staff. All recomended. Must stay if you visit taipei. I fully recomended this hotel. Easy to looking for good food. Will stay here again if any change to go taiwan next time 👍👍👍👍👍

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GHTOfficial, General Manager at Grand Hyatt Taipei, responded to this review

Dear Ari R, Warm greetings from Grand Hyatt Taipei! Thank you for your encouraging comments and we are very happy that you enjoyed our convenient hotel location. Treating all our guest with an authentic hospitality has always been our number one motto. Once again, thank you for choosing us as your stay and we look forward to hosting you again... More 

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 1 week ago NEW

Stayed for 3 wanderful nights.. Staff were friendly & provided outstanding service. Room was tip-top,Breakfast restaurant staff were very fast and prompt... But I think they could improve on the day-day breakfast variety.. Seems the same menu for 3 days...

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GHTOfficial, General Manager at Grand Hyatt Taipei, responded to this review

Dear Sunthar P, Warm greetings from Grand Hyatt Taipei! Thank you for sharing your positive feedback with us! We are extremely happy that you enjoyed our services and breakfast. With regards to your comment, we will take into account and work harder to provide guests with a better selection in the future. Once again, thank you for choosing us as... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW

A lot of options for dining and support any request during your stay. The location means you can get to anywhere in Taipei and get back regardless of your knowledge of Chinese. The staff are well trained, courteous, and very polite to service any request.

Review collected in partnership with Hyatt Hotels

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GHTOfficial, General Manager at Grand Hyatt Taipei, responded to this review

Dear Kiran K, Greetings from Grand Hyatt Taipei! Thank you for sharing your experience with us. We are very happy to hear that you had a pleasant stay and enjoyed services from our staff. Your positive feedback is our great encouragement to better enhance ourselves. Once again, thank you for choosing us as your stay in Taipei and we look... More 

Hong Kong, Hong Kong
1 review
2 of 5 stars Reviewed 1 week ago

Not treat guest as human but procedure only. Staff is not helpful and not good manner towards guest. Overall feeling is no good. Staff did not do something wrong but they did not do something RIGHT. The "hardware" is ok (except: no seat at lobby for pregnancy and inconvenience persons) but the "software" is not good. It is "not value... More 

Review collected in partnership with Hyatt Hotels

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GHTOfficial, General Manager at Grand Hyatt Taipei, responded to this review

Dear Ivan Chun Hon K, Warm greetings from Grand Hyatt Taipei and we thank you for your comments. Grand Hyatt Taipei values greatly of all our guests’ comments as it helps us to better enhance our service and quality. Once again, thank you for staying with us and we hope to welcome you back in the future. Yours Sincerely, Kai... More 

Amsterdam, The Netherlands
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Grand Hyatt couldnt be best located in Taipei. In the hear of the city just beside the 101 tower (literally). Fitness center is perfect, the pool is superb and the service exceeds my expectations every time.

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GHTOfficial, General Manager at Grand Hyatt Taipei, responded to this review

Dear Scheweichler, Warm greetings from Grand Hyatt Taipei! Thank you for sharing your experience with us! We are very happy that you enjoyed our Taipei 101 view room and our Club Oasis fitness center. We look forward to welcoming you back in the near future. Yours Sincerely, Kai Speth General Manager More 

Monument, Colorado
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

The Grand Hyatt is an exceptional, superior property with all of the amenities required to elevate The Grand Hyatt Taipei Hotel above the rest. This hotel has an extremely attentive, conscientious and courteous professional staff. The staff members that I interacted with during my two-week stay were unfailingly professional, polite, efficient and friendly. It really is difficult to imagine this... More 

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GHTOfficial, General Manager at Grand Hyatt Taipei, responded to this review

Dear cohibaVI Warmest greetings from sunny Taipei! Thank you for sharing your comments with us. Providing all our guests a nice clean, comfy, home-away-from-home experience has always been our number one motto and therefore, we are very happy to hear you enjoyed your stay with us. Once again, thank you for your continuous support and we look forward to your... More 

Guam, Mariana Islands
1 review
5 of 5 stars Reviewed 1 week ago

The Grand Hyatt in Taipei is a wonderful hotel. We had a very pleasant and relaxing stay. The staff were very friendly and the rooms are first rate- clean, amenities provided, internet. For anyone looking for a first class hotel this is the one!

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
GHTOfficial, General Manager at Grand Hyatt Taipei, responded to this review

Dear Mamamimi671, Big hello from Grand Hyatt Taipei! Thank you for your sweet comments and we are glad to hear you enjoyed your stay with us. Hope to see you at Grand Hyatt Taipei again in the near future. Yours Sincerely, Kai Speth General Manager More 

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