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All 431 Taipei hotels

Sheraton Grande Taipei Hotel

4.5 of 5 Hotel   |   No.12, Section 1, Zhongxiao East Road, Taipei 100, Taiwan
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Ranked #53 of 431 hotels in Taipei
A recent review
4 of 5 stars reviewed 2 days ago
Patrick S Sydney, Australia
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707 people have reviewed this hotel

Traveler rating
    270
    346
    67
    17
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed in that hotel for 6 days last week and was very satisfied. The room and bathroom are well renovated and comfortable. All staff speak English and provide excellent service, especially the persons at the concierge desk. Breakfast is good with wide choices. There is an excellent cakeshop (happy hour after 7.30pm with 20% discount - 30% for hotel... More

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Melbourne, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel is within easy walking distance of the main station and it's labyrinth of shopping malls. Other attractions are either a train or taxi away but that pretty much sums up taipei. The local area doesn't really have a buzz about it, if I chose again I would stay much further up the road away from main station. There... More

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Dubai, United Arab Emirates
Top Contributor
163 reviews 163 reviews
63 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is a Sheraton. It has the elegance and customer service you should expect from Sheraton. The furnishings and the feeling of the hotel itself is comfort and refinement. However, the rooms themselves fall short in a few ways. First, you can hear a lot of the noises going on around you, including above you. Second, the lighting in both... More

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SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear ChiGirl78, Warm greetings from Sheraton Grande Taipei Hotel. Thank you for choosing our hotel asyour home away from home. We appreciate your valuable comments which are the directios for us to improve both on our service and facilities. We wish that we will have further chance to serve you again in the near future. Have a great day. Best... More

San Francisco, California
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is a great example of why I tend to book Sheraton when I'm on international business travel. No surprises, which makes it easy for me to go about my business. The location is good, near the main train station, almost in the middle of the City.

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SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear gsbmst, Greetings from Sheraton Grande Taipei Hotel. We would like to thank you for taking your time out of your busy schedule to write comments about our hotel. We are glad that most of your feedback are positive and glad that you like our hotel. We sincerely wish that we will have chance to serve you again in the... More

Minneapolis
Top Contributor
152 reviews 152 reviews
87 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed in this hotel several times in the last 3 years - the last time was over 1.5 years ago. The service in this hotel is excellent. A front desk guy named Charles remembered my name - I checked out and came back two days later - as well as remembering I had luggage stored. He made sure... More

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SheratonGrandeTaipei, 前廳部經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear IntlTrainer , Greetings from Sheraton Grande Taipei Hotel! We appreciate that you spent your time out of your busy schedule to write the comments regarding our hotel. Your frank feedback encourage us to drive our service to excellent; also give us the directions which we can improve. Your comments about Food and Beverage will bring up to the management... More

Bali
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 2 weeks ago

During our vacation we stayed both in the Okura and the Sheraton in Teipei. The cheaper Okura was a dream of space and luxury. The Sheraton was a boring standard business hotel with normal rooms and nothing special. We were particularly disappointed by the swimming pool which was not only tiny but also made a filthy impression. The only thing... More

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SheratonGrandeTaipei, 前廳部經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear Balimaster, Greetings from Sheraton Grande Taipei Hotel. We truly appreciate your frank feedback to make us the space to improve. Have a great day. Sincerely yours, Front Office Manager More

Singapore, Singapore
Top Contributor
147 reviews 147 reviews
147 hotel reviews
137 helpful votes 137 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Not one of the newest hotel in Taipei but they made up in terms of service and quality of sleep....The hotel located close to Taipei Main Station which is just 1 stop away is something I really like. Check in was quick and they made an effort for my early check in. The hotel is divided into 2 main towers... More

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SheratonGrandeTaipei, 前廳部經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear The_TravellerSg, Warm greetings from Sheraton Grande Taipei Hotel. We appreciate that you spent your time out of your busy schedule to write about our hotel and the comments are positive. The comments really give as the energy to drive our service to excellent. We wish we can serve you again in the near future if you have chance to... More

Minneapolis, Minnesota
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was chosen for me by hosts. Normally I do not like hotels that have hundreds of rooms, and Sheraton is not a luxury name in the US--but this one is different. Despite the occasional crowds in the lobby, everything about it works like clockwork. The rooms are extremely well-equipped, the concierge staff extremely obliging--they even suggested a local... More

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SheratonGrandeTaipei, 前廳部經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear MillionMiler966, Warm Greetings from Sheraton Grande Taipei Hotel. We are glad that you like our hotel and your positive comments are driving our service to excellent. We wish to serve you again in the near future if you have any chance to visit Taipei. Have a wonderful day. Sincerely yours, Front Office Manager More

Chicago, Illinois
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed there for two weeks for a business trip. The rate included breakfast and free wifi. The breakfast was good - looking forward to it every day. It can do better with more seasonal fruit rotation. There are two towers for the hotel. I like the tower where is away from the restaurant. The room was bigger and... More

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SheratonGrandeTaipei, 前廳部經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear P A, Warm greetings from Sheraton Grande Taipei Hotel. Thank you for staying with us where you belong and we appreciate your valuable comments. Hope to serve you again in the near future. Please look up for the latest promotion on our web page if you have any chance to visit us. Have a good day. Best regards, Front... More

Hong Kong
Top Contributor
57 reviews 57 reviews
56 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Ok visit to this hotel. General feeling of things being standard Sheraton rather than “grande”. The room is fine, contains the standard outfittings, including water boiler, fridge, normal wooden hangars, iron, safe and decent bathroom. But the room didn’t feel that big , and the bathroom amenities were the standard Sheraton branded tubes which haven’t been changed in the last... More

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SheratonGrandeTaipei, 前廳部經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear pamarx200, A warm greeting from Sheraton Grande Taipei Hotel. Thank you for staying with us while you were away from home and we appreciate your valuable comments. The comments give us the directions to improve not only our services but also our facilities. We wish to serve you again in the near future if you have any chance to... More

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Additional Information about Sheraton Grande Taipei Hotel

Address: No.12, Section 1, Zhongxiao East Road, Taipei 100, Taiwan
Location: Taiwan > Taipei
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Sheraton Grande Taipei Hotel 4.5*
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Also Known As:
Sheraton Taipei
Taipei Sheraton

342 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#11 Spa Hotel in Taipei #21 Business Hotel in Taipei #24 Luxury Hotel in Taipei #36 Family Hotel in Taipei
Hotel Class
Official Description (provided by the hotel)
The 688 luxuriously appointed rooms and suites offer guests a wide selection of room types. The Executive Floors offer executive travelers all the services and facilities they require. In addition, they have to their own Executive Lounge. For our Starwood Preferred Guests, we offer three exclusive floors. All rooms feature high-speed internet access and in-room safe. Butler service is provided for Director Rooms and above as well as all Executive Floor rooms.. ... more   less 
Number of rooms
688

Questions & Answers

Questions? Get answers from Sheraton Grande Taipei Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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