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All 428 Taipei hotels

Sheraton Grande Taipei Hotel

4.5 of 5 Hotel   |   No.12 Zhongxiao East Road, Section 1, Taipei 100, Taiwan
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Ranked #51 of 428 hotels in Taipei
A recent review
5 of 5 stars reviewed yesterday
Andrew R Washington, District of Columbia, United States
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654 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Washington, District of Columbia, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed here for a week on a business trip. Beautiful hotel with very nice rooms. The bathrooms were also extremely nice. The buffet on site changes daily and was exceptional. The overall service level of the staff was on par with the best.

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Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

First time back to Taipei for 6 years and it is pleasant experience to go back to a very good well run hotel. The Sheraton is centrally located near transport and excellent cheap taxis. It is easy walking around in Taipei and quite safe. The English spoken in the hotel has improved over the past years and this made communicating... More

Was this review helpful? Yes 1
Toronto
Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Located next to an MRT station and a 10 minute walk from Taipei Main Station, this hotel is well situated. My SPG status was recognized and I was upgraded to a director room on the top floor. The room was large, had a nice decor and was well kept. The executive lounge is one of the largest ones that I... More

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SheratonGrandeTaipei, Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear Rkn18, Thank you for sharing feedback regarding your stay here and your loyalty to the Starwood Preferred Guest Program. We're pleased to hear that you enjoyed your stay here and we look forward to your return. Warm regards, Hotel Management More

Birmingham, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here with my family back in September 2010 (the website would not offer an option for 2010 that's why it says 2013). Lovely dining and breakfast area with a good variety of food and drinks. Staff were excellent and very friendly. Laundry service was very good. The location is great , by the MTR station. The rooms and their... More

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Singapore, Singapore
Contributor
14 reviews 14 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Check in and out in less than 10 mins. Could be due to my late arrival and early departure. Stayed here for business and had to use THSR Taiwan High Speed Rail, for travel to other state in Taiwan. 10 minutes walk to THSR Taipei Station. Hotel located next to MRT. Convenient for heading other places for good local Taiwanese... More

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SheratonGrandeTaipei, Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear Kamal69, Thank you for sharing your experience staying with us. We are glad to hear you enjoyed your stay and we certainly welcome you to stay at Sheraton Grande Taipei Hotel again in the future! Muslim friendly dishes are the latest addition to our all-day-dining restaurant to provide a more diverse selection for all of our guests. Should there... More

London, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 1 week ago

No recognition of Starwood gold status except given a room on the SPG floor. My room was on the atrium side (east side) where the busy buffet restaurant and the bar are located. This hotel is extremely busy with lots of locals dining there, so quite noisy. The noise level is further exacerbated when it echos through the atrium. To... More

Was this review helpful? Yes 2
SheratonGrandeTaipei, Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear la2londonguy, Thank you for taking the time to provide us with the feedback about your stay with us. We would like to apologize for the inconveniences you went through at our hotel. Checking in a room with noise at night can leave a negative lasting impression which will overshadow the rest of the trip. We will ask the Lounge... More

Florida
Top Contributor
100 reviews 100 reviews
73 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here on a business trip. Hotel was very well located with excellent staff and service. Close to subway and plenty of taxis available. Room had an ironing board and iron, not always available in Asia. Room also had a line in the bath to hang clothes, appreciated that since I was on a three week trip. Will certainly look... More

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SheratonGrandeTaipei, Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear seeyouinthesun, Welcome to Sheraton Grande Taipei Hotel! We are happy to hear that you had an enjoyable 3-weeks here and we certainly look forward to welcoming you back again! Please feel free to check our brand website for special offers when you're planning your next trip! Warm regards and look forward to seeing you soon, Hotel Management More

Dordt, Zuid-Holland, Netherlands
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I enjoyed staying here. Friendly staff great restaurants and nice bar. Good hotelroom and location in city is good. Unfortunately I could not stay longer fully booked..... I went to Regent looks bigger but I would recommend this hotel. Wifi was good in all area's of the hotel.

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SheratonGrandeTaipei, Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear Arnold W, Thank you for taking the time to review our hotel. We apologize for not being able to extend your stay here due to room availability. However, we are very pleased to hear that you find our room and services satisfactory! We look forward to seeing you again and please feel free to take look at our special... More

Singapore, Singapore
Top Contributor
160 reviews 160 reviews
15 hotel reviews
141 helpful votes 141 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We are supposed to be Starwood Preferred guests yet we are not on SPG Floor. The rooms (yes we have two) are rather drab and dreary... Ok if you like beige and brown.... We dropped in at the bar to have a glass or two of champagne to celebrate our wedding anniversary to be told they were full (reservations apparently... More

Was this review helpful? Yes 1
SheratonGrandeTaipei, Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear Jan E, We appreciate you taking the time to give us feedback regarding your stay. We would like to apologize for the inconveniences you went through at our hotel and that our associates were not able to address your concerns prior to your departure. Please allow me to address some of the issues you mentioned in the review. We... More

Tokyo, Japan
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I several times use sheraton for private trip, and It is good to surely receive service at certain level. If there's convenience store / break first hall staff were a bit more attentive, I would give 5 star.

Was this review helpful? Yes
SheratonGrandeTaipei, Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear A_Karenin, Welcome back to Sheraton Grande Taipei. Thank you for your loyalty towards our hotel and we appreciate the comments you've shared with us. Breakfast period is usually a busy time for us and we appreciate your patience and understanding. Nonetheless, it is not an excuse for being inattentive. We will pass your feedback regarding breakfast venue staff attitude... More

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Additional Information about Sheraton Grande Taipei Hotel

Also Known As:
Sheraton Taipei
Taipei Sheraton
Address: No.12 Zhongxiao East Road, Section 1, Taipei 100, Taiwan
Location: Taiwan > Taipei
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Business Hotel in Taipei
#24 Luxury Hotel in Taipei
#42 Family Hotel in Taipei
#51 Top resorts Hotel in Taipei
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Sheraton Grande Taipei Hotel 4.5*
Official Description (provided by the hotel):
The 688 luxuriously appointed rooms and suites offer guests a wide selection of room types. The Executive Floors offer executive travelers all the services and facilities they require. In addition, they have to their own Executive Lounge. For our Starwood Preferred Guests, we offer three exclusive floors. All rooms feature high-speed internet access and in-room safe. Butler service is provided for Director Rooms and above as well as all Executive Floor rooms.. ... more   less 
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