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All 432 Taipei hotels

Sheraton Grande Taipei Hotel

4.5 of 5 Hotel   |   No.12, Section 1, Zhongxiao East Road, Taipei 100, Taiwan
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Sheraton Grande Taipei Hotel
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Ranked #58 of 432 Hotels in Taipei
A recent review
4 of 5 stars reviewed 2 days ago
Joe N Laguna Beach, California
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728 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Laguna Beach, California
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I have stayed at the Sheraton in Taipei over the years and for me it is very convenient. The underground is right in front of the Hotel and makes it easy to get anywhere on the island. The hotel is/has gone through some renovations and the rooms in the tower with the Sheraton Club are more convenient and better especially... More

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Quezon City
Senior Contributor
42 reviews 42 reviews
42 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is right off a subway station so you can get to any point in the city with the very efficient subway system. The service is what to be expected in a Sheraton Grande and they had enough English-speaking staff to answer all your questions and attend to your needs. The standard suite had excellent facilities. The bathrooms were... More

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SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear valmun, Warm greetings from Sheraton Grande Taipei Hotel. On behalf of Sheraton Taipei Hotel, I would like to take this opportunity to thank you for taking time to provide us with your valuable feedbacks. We were thrilled having you stay with us and the entire team was honored to be at your service. Our endeavor is to make you... More

Denver
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I spent 8 wonderful nights in this hotel last December. The rooms were very comfortable as to be expected with this tier of hotel. The service and restaurants, however, were exceptional. The breakfast buffet was excellent and made a great start to each day. The staff even delivered an amazing birthday cake on my coworker's birthday. Overall, very enjoyable stay... More

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SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear T T, Greetings from Sheraton Grande Taipei Hotel. With our heartfelt appreciation, your positive comments do inspire the entire team to continuously provide extended service to all of our guests. Thank you very much and we are looking forward to welcoming you back in the near future. Best Regards, Front Office Manager More

Greensboro, North Carolina, Usa
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

If you want a hotel that is close to everything in Taipei (Restaurants, High speed Train, Metro, and Airport), then this is it. This is a very comfortable hotel that is buzzing at almost any hour, but the front desk staff is helpful and attentive if you are waiting in line. Rooms are appointed well enough and the internet is... More

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SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear SPWCamaro, Warm greetings from Sheraton Grande Taipei Hotel. We would like to take this opportunity to thank you for choosing our hotel as your home away from home. Your positive comments are encouraging us to keep our service excellent. We wish to see you and be at your service again in the near future. Have a pleasant day. Kindest... More

Contributor
20 reviews 20 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

I'm not sure why I keep doing it to myself. The Sheraton product just doesn't stack up relative to some other SPG brands. Brown furniture, brown carpet, small rooms - completely characterless. In Taipei, try the Grant Hyatt (although locals say it's haunted!) or the W - very good! Both are near 101 / shopping / centre point tower. The... More

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SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear ST911, Greetings from Sheraton Grande Taipei Hotel. Thank you for writing the comments regarding our hotel and we regret that we disappointed you. However, as we always strive for the excellence customers service for over 30 years, our endeavor is to continually make all of our guest feel warm and comfortable, part of our family. We still looking forward... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The hotel is generally a good hotel Staff is efficient as a business hotel. Perhaps due to its location, closeness to the station , the hotel can be like a market place in the lobby with heavy traffic rushing for seats and food on the buffet. I opted to eat out despite the hotel Rate is inclusive of breakfast. Generally... More

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SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear Billy L, Greetings from Sheraton Grande Taipei Hotel. We sincerely appreciate you taking the time to write the comment about our hotel and we are glad to know that most of the experience are good. We hope that we can be at your service in the near future again. Also, please look up the latest promotion on our web... More

Singapore, Singapore
2 reviews
2 of 5 stars Reviewed 2 weeks ago

Have been staying at this hotel for more than 15 years due to company designated hotel. Service and conditions of this hotel has deteriorated after they changed to Sheraton Grande which surprises me as the name is suppose to be an upgrade in status. During my last stay in September, there were hardly any air-conditioning along the corridor outside the... More

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SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear taigataig... Greetings from Sheraton Grande Taipei Hotel. Thank you for choosing our hotel as your home away from home and we do appreciate that you spent your time out of your busy schedule to write comments about us. We are glad to know that you had a nice stay with us. Hope we will have future chance to be... More

Reno
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed here a couple of times already this year, and have completely enjoyed each visit. The location can't be beat, lots of interesting places to walk within a few blocks of the hotel. I looked forward to breakfast each morning, both the food and the setting are exceptional, and it starts the day off wonderfully. The rooms are... More

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SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear WarrenTravels, Warm greetings from Sheraton Grande Taipei Hotel. We sincerely thank you for choosing our hotel as your home while you were in Taipei and are glad to know you had an enjoyable stay with us. Sheraton Grande Taipei Hotel will keep our service excellent and wish we will have future chance to be at your service again. Have... More

Sydney, Australia
Contributor
18 reviews 18 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This popular 5 star hotel has nicely appointed rooms at a reasonable rate (check internet for discounted rates with breakfast). It is located above the Shandao Temple MRT station which makes it very convenient to get around the city and see the sights. The breakfast is very generous and choices are many.... The hotel also has a gym which you... More

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SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear TeeroyWally, Greetings from Sheraton Grande Taipei Hotel. Thank you for choosing our hotel as your accommodation while you were in Taipei. In addition, we do appreciate you taking the time and effort to write comments about our hotel. We are glad to know you had an enjoyable stay. We wish we will have another opportunity to be your service... More

Camberley.UK
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A very nice hotel, located convenient to an Underground and lots of nice streets for a walk. My room was large, bright and really nice linen. Bathroom could do with better lighting and shower over bath with a curtain was looking a bit tired. Exciting heated toilet seat with a built in bum wash and dry. Massive entertainment. Ms. Nita... More

Was this review helpful? Yes
SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear MNKCamberley_UK, Warm greetings from Sheraton Grande Taipei Hotel. Thank you for staying with us as your home away from home. With our heartfelt appreciation, your positive comments from the letter do inspire the entire team to continuously provide extended service to all of our guests. Thank you very much and we are looking forward to welcoming you back in... More

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Additional Information about Sheraton Grande Taipei Hotel

Address: No.12, Section 1, Zhongxiao East Road, Taipei 100, Taiwan
Location: Taiwan > Taipei
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Sheraton Grande Taipei Hotel 4.5*
Number of rooms: 688
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Also Known As:
Sheraton Taipei
Taipei Sheraton

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