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Sheraton Grande Taipei Hotel

#67 of 464 Hotels in Taipei
Certificate of Excellence
No.12, Section 1, Zhongxiao East Road, Taipei 100, Taiwan
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Best prices for: 1 room 1 guest
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Sheraton Grande Taipei Hotel
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Sheraton Grande Taipei Hotel
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827 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Irvine, California
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have stayed at the Sheraton Grand Taipei many times, and never been disappointed. On the blue MRT line at Shando Temple stop. While not in the center of activity, you can get to any main attraction by MRT or the very reasonable taxis which are always available. The breakfast, lunch and dinner buffet is reasonable price-wise and a true... More 

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Malaysia
Top Contributor
71 reviews 71 reviews
34 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is a typical run-of-the -mill 4 star hotel. It is located next to a metro station (do take note that it may not be a very pleasant experience climbing the 65 steps up to the road level, after a long day), but so are many other hotels in Taipei. Check-in and Check-out process are efficient, buffet breakfast was decent,... More 

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SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear Stayoshi, Warm greeting from Sheraton Grande Taipei Hotel. On behalf of Sheraton Grande Taipei Hotel, I would like to take this opportunity to thank you for taking time to write us with your valuable feedbacks. We truly appreciate the comments from your recent stay with us. Furthermore, we will take this chance to look into the problems and getting... More 

1 review
2 of 5 stars Reviewed 1 week ago

Check in was efficient and the staff was friendly. The room was ok except for the mirrors that framed the head board which were covered in dust. F & B was a complete disappointment. All restaurants close at 10pm, and room service takes a break from 11:30pm to midnight. Despite the large dining area, breakfast was minimal. Long lines at... More 

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SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear taiwanjon, Warm greeting from Sheraton Grande Taipei Hotel. On behalf of Sheraton Grande Taipei Hotel, I would like to take this opportunity to thank you for taking time to write us with your valuable feedbacks. We truly appreciate the comments from your recent stay with us. Furthermore, we have shared your comments with relative departments and hopefully for your... More 

Singapore
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

The reservation staff I corresponded with was very helpful when we booked a stay from 26 Feb to 1 Mar. Check-in was a brisk with Ms Mariko attending to us. We were initially given a room on the fifth floor and we asked for a higher floor and was promptly given room 1453. A rather spacious room and was visually... More 

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SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear Adam A, Warm greeting from Sheraton Grande Taipei Hotel. On behalf of Sheraton Grande Taipei Hotel, I would like to take this opportunity to thank you for taking time to write us with your valuable feedbacks. We truly appreciate the positive and constructive comments from your recent stay with us and we will take this chance to look into... More 

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel. Staff is very helpful, smiling and genuine. Rooms are just the right size and comfortable. They have the most amazing and delicious lunch and dinner buffet I've ever been to, if You enjoy desserts You will be in heaven😀 Location is good, close to the metro station if You want to use it and all the areas You... More 

Was this review helpful? Yes 1
SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear Mika S, Warm greeting from Sheraton Grande Taipei Hotel. On behalf of Sheraton Grande Taipei Hotel, I would like to take this opportunity to thank you for taking time to write us with your valuable feedbacks. We truly appreciate the positive and constructive comments from your recent stay with us and that really inspires the entire team to continuously... More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband had a business meeting for 4 days and I came along with him to keep him company.The hotel is located not far from Taipei Main Station and Bus station, National Taiwan University Hospital, Chiang Kai Sek Memorial,and shopping area.You can reach those places by 5-20 minutes of walk.And the closest MRT station (Shandao Temple MRT station) is just... More 

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SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear Astri Ayu Budhi H, Warm greeting from Sheraton Grande Taipei Hotel. On behalf of Sheraton Grande Taipei Hotel, I would like to take this opportunity to thank you for taking time to write us with your valuable feedbacks. We truly appreciate the positive and constructive comments from your recent stay with us and that really inspires the entire team... More 

Macau, China
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed two nights for the weekend, the staffs are extremely nice and helpful. Even the hotel has been in business for sometime (about 2 decades or more I assume), they still manage to keep the hotel looking good (but not new for sure) and comfy, the room is big and well maintained, the wifi connection is quite good (I've... More 

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SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear Altinomh, Warm greeting from Sheraton Grande Taipei Hotel. On behalf of Sheraton Grande Taipei Hotel, I would like to take this opportunity to thank you for taking time to write us with your valuable feedbacks. We truly appreciate the positive and constructive comments from your recent stay with us and that really inspires the entire team to continuously provide... More 

Singapore, Singapore
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Work trip and been to the sheraton a couple of times. Few things that deserve attention is the fact that the staff make up for the lack of english with awesome service. Helpful, cheerful, very welcoming whether you are in the lounge, restaurant or passing the corridor. Gym is adequate for a short stay. The lounge is perhaps one of... More 

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SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear Faizanhus, Warm greeting from Sheraton Grande Taipei Hotel. On behalf of Sheraton Grande Taipei Hotel, I would like to take this opportunity to thank you for taking time to write us with your valuable feedbacks. We truly appreciate the positive and constructive comments from your recent stay with us and that really inspires the entire team to continuously provide... More 

Cape Town, South Africa
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I travel around the globe on business and have been to several Sheraton hotels, this one stands out for me due to; 1. range of cuisines on offer for breakfast was excellent. 2. the good service from their staff, always eager to assist, nothing is too much trouble. 3. Rooms are well maintained In an industry that is highly competitive... More 

Was this review helpful? Yes
SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear Leon H, Warm greeting from Sheraton Grande Taipei Hotel. On behalf of Sheraton Grande Taipei Hotel, I would like to take this opportunity to thank you for taking time to write us with your valuable feedbacks. We truly appreciate the positive and constructive comments from your recent stay with us and that really inspires the entire team to continuously... More 

Prangins, Switzerland
Contributor
18 reviews 18 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed only one night at room 1518. Very confortable and large room. Check in and Check out very convenient and staff very helpfull. Breakfast included in the room price and really good. I will certainly recommend this place to my friends !!!

Was this review helpful? Yes
SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear Henri H, Warm greeting from Sheraton Grande Taipei Hotel. On behalf of Sheraton Grande Taipei Hotel, I would like to take this opportunity to thank you for taking time to write us with your valuable feedbacks. We truly appreciate the positive and constructive comments from your recent stay with us and that really inspires the entire team to continuously... More 

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