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All 429 Taipei hotels

Sheraton Grande Taipei Hotel

4.5 of 5 Hotel   |   No.12, Section 1, Zhongxiao East Road, Taipei 100, Taiwan
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Ranked #53 of 429 Hotels in Taipei
A recent review
5 of 5 stars reviewed 2 days ago
WarrenTravels Reno
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715 reviews from our community

Traveler rating
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    67
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
Singapore, Singapore
2 reviews
2 of 5 stars Reviewed yesterday NEW

Have been staying at this hotel for more than 15 years due to company designated hotel. Service and conditions of this hotel has deteriorated after they changed to Sheraton Grande which surprises me as the name is suppose to be an upgrade in status. During my last stay in September, there were hardly any air-conditioning along the corridor outside the... More

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Reno
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have stayed here a couple of times already this year, and have completely enjoyed each visit. The location can't be beat, lots of interesting places to walk within a few blocks of the hotel. I looked forward to breakfast each morning, both the food and the setting are exceptional, and it starts the day off wonderfully. The rooms are... More

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SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear WarrenTravels, Warm greetings from Sheraton Grande Taipei Hotel. We sincerely thank you for choosing our hotel as your home while you were in Taipei and are glad to know you had an enjoyable stay with us. Sheraton Grande Taipei Hotel will keep our service excellent and wish we will have future chance to be at your service again. Have... More

Sydney, Australia
Contributor
15 reviews 15 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This popular 5 star hotel has nicely appointed rooms at a reasonable rate (check internet for discounted rates with breakfast). It is located above the Shandao Temple MRT station which makes it very convenient to get around the city and see the sights. The breakfast is very generous and choices are many.... The hotel also has a gym which you... More

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SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear TeeroyWally, Greetings from Sheraton Grande Taipei Hotel. Thank you for choosing our hotel as your accommodation while you were in Taipei. In addition, we do appreciate you taking the time and effort to write comments about our hotel. We are glad to know you had an enjoyable stay. We wish we will have another opportunity to be your service... More

Camberley.UK
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

A very nice hotel, located convenient to an Underground and lots of nice streets for a walk. My room was large, bright and really nice linen. Bathroom could do with better lighting and shower over bath with a curtain was looking a bit tired. Exciting heated toilet seat with a built in bum wash and dry. Massive entertainment. Ms. Nita... More

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SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear MNKCamberley_UK, Warm greetings from Sheraton Grande Taipei Hotel. Thank you for staying with us as your home away from home. With our heartfelt appreciation, your positive comments from the letter do inspire the entire team to continuously provide extended service to all of our guests. Thank you very much and we are looking forward to welcoming you back in... More

Sydney, Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed in that hotel for 6 days last week and was very satisfied. The room and bathroom are well renovated and comfortable. All staff speak English and provide excellent service, especially the persons at the concierge desk. Breakfast is good with wide choices. There is an excellent cakeshop (happy hour after 7.30pm with 20% discount - 30% for hotel... More

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SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear Patrick S, Warm greetings from Sheraton Grande Taipei Hotel. First of all, we would like to thank you for staying with us as your home while you were in Taipei. We are glad to know you had an enjoyable and productive stay in our hotel. With our heartfelt appreciation, your positive comments from the comments do inspire the entire... More

Melbourne, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is within easy walking distance of the main station and it's labyrinth of shopping malls. Other attractions are either a train or taxi away but that pretty much sums up taipei. The local area doesn't really have a buzz about it, if I chose again I would stay much further up the road away from main station. There... More

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SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear Miramar10, Warm greetings from Sheraton Grande Taipei Hotel. Thank you for choosing our hotel as your accommodation while you visited Taipei and thank you for taking your time to write us comments. Based on your feedbacks, we know that we still have a lot of space to improve in order to compete with our competitors. The Sheraton Taipei management... More

Dubai, United Arab Emirates
Top Contributor
165 reviews 165 reviews
64 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a Sheraton. It has the elegance and customer service you should expect from Sheraton. The furnishings and the feeling of the hotel itself is comfort and refinement. However, the rooms themselves fall short in a few ways. First, you can hear a lot of the noises going on around you, including above you. Second, the lighting in both... More

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SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear ChiGirl78, Warm greetings from Sheraton Grande Taipei Hotel. Thank you for choosing our hotel asyour home away from home. We appreciate your valuable comments which are the directios for us to improve both on our service and facilities. We wish that we will have further chance to serve you again in the near future. Have a great day. Best... More

San Francisco, California
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is a great example of why I tend to book Sheraton when I'm on international business travel. No surprises, which makes it easy for me to go about my business. The location is good, near the main train station, almost in the middle of the City.

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SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear gsbmst, Greetings from Sheraton Grande Taipei Hotel. We would like to thank you for taking your time out of your busy schedule to write comments about our hotel. We are glad that most of your feedback are positive and glad that you like our hotel. We sincerely wish that we will have chance to serve you again in the... More

Minneapolis
Top Contributor
155 reviews 155 reviews
89 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed in this hotel several times in the last 3 years - the last time was over 1.5 years ago. The service in this hotel is excellent. A front desk guy named Charles remembered my name - I checked out and came back two days later - as well as remembering I had luggage stored. He made sure... More

Was this review helpful? Yes 1
SheratonGrandeTaipei, 前廳部經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear IntlTrainer , Greetings from Sheraton Grande Taipei Hotel! We appreciate that you spent your time out of your busy schedule to write the comments regarding our hotel. Your frank feedback encourage us to drive our service to excellent; also give us the directions which we can improve. Your comments about Food and Beverage will bring up to the management... More

Bali
Senior Contributor
28 reviews 28 reviews
27 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 4 weeks ago

During our vacation we stayed both in the Okura and the Sheraton in Teipei. The cheaper Okura was a dream of space and luxury. The Sheraton was a boring standard business hotel with normal rooms and nothing special. We were particularly disappointed by the swimming pool which was not only tiny but also made a filthy impression. The only thing... More

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SheratonGrandeTaipei, 前廳部經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear Balimaster, Greetings from Sheraton Grande Taipei Hotel. We truly appreciate your frank feedback to make us the space to improve. Have a great day. Sincerely yours, Front Office Manager More

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Additional Information about Sheraton Grande Taipei Hotel

Address: No.12, Section 1, Zhongxiao East Road, Taipei 100, Taiwan
Location: Taiwan > Taipei
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Sheraton Grande Taipei Hotel 4.5*
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Also Known As:
Sheraton Taipei
Taipei Sheraton

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