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Sheraton Grande Taipei Hotel

4.5 of 5 No.12, Section 1, Zhongxiao East Road, Taipei 100, Taiwan
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Certificate of Excellence 2014
Sheraton Grande Taipei Hotel
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Sheraton Grande Taipei Hotel
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795 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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Singapore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

I have stayed at this property since 2013 for almost all my business trip to Taipei. As a repeating guest, I didn't feel particularly warm or recognizable during my visit unlike my stay at other international group of hotel. As a Gold club member, it is also sad to know that I am not entitled for Club benefits which I... More 

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Brisbane, Australia
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We haven't stayed there for a few years and I am happy to report that is still a great hotel. The staff are just so attentive on the ball at all times. The rooms are excellent I think they may have had a bit of refurbishment since our last stay. We had access to the executive lounge which is really... More 

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Basel, Switzerland
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Good hotel with nice rooms. Service and food also is nice with good selection of restaurant. They have very nice spa and massage service. Their thai restaurant has excellent service and quality. Will stay again in my next visit.

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SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear Sujay R, Greetings from Sheraton Grande Taipei Hotel. We truly appreciate you taking your time out of your busy schedule to write comments about our hotel and we also thank you for choosing our hotel as your home away from home. Your positive comments do inspire our entire team to continuously provide extended service to all of our guests.... More 

Jakarta, Jakarta Raya, Indonesia
Top Contributor
134 reviews 134 reviews
24 hotel reviews
187 helpful votes 187 helpful votes
4 of 5 stars Reviewed 1 week ago

Our family of five stopped in Taipei for two nights on a trip from the US to Indonesia. We have three children (9, 7, 5) and arrived early in the morning quite tired and jetlagged. They allowed us to check into our room early. Everything was quite nice in the hotel and the breakfast was very diverse and suited our... More 

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SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear Marc M, On behalf of Sheraton Grande Taipei Hotel, I would like to take this opportunity to thank you for taking time to provide us with your valuable feedbacks. We were thrilled having you stay with us once again and the entire team was honored to be at your service. With our heartfelt appreciation, your positive comments do inspire... More 

Los Angeles
Top Contributor
98 reviews 98 reviews
93 hotel reviews
115 helpful votes 115 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a very pleasant 4 day stay here. We were confirmed into a suite as a SPG Platinum member. The suite was quite nice with a decent sized living area, a comfortable bedroom and a large bathroom with a closet. No issues at all with the room. Complimentary fruits were delivered daily which was a nice touch. The hotel takes... More 

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SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear sandyjb83, Warm greetings from Sheraton Grande Taipei Hotel! On behalf of Sheraton Grande Taipei Hotel, I would like to take this opportunity to thank you for taking time to write comments about our hotel. We were thrilled having you stay with us and the entire team was honored to be at your service. With our heartfelt appreciation, your positive... More 

Taipei, Taiwan
Top Contributor
61 reviews 61 reviews
31 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

It's become my home since I return to Taipei about once a month. The hotel is nicely situation one MRT station from Taipei Main Station on the blue line, at Shandao Temple Station. This makes access to the Xinyi District and Ximending very easy and convenient. There won't be tons of shopping or restaurants around the area but Taipei is... More 

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SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear shichiroku, Greetings from Sheraton Grande Taipei Hotel. We truly appreciate the positive comments from your recent stay with us and that really inspires the entire team to continuously provide extended service to our guests. Thank you very much for your loyalty and sincere support of choosing the Sheraton Grande Taipei as you local residence during the trip in Taiwan.... More 

Vienna, Virginia
Top Contributor
58 reviews 58 reviews
21 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 1 week ago

Posh hotel with good customer service. We had a room on the higher floors and the view of the hotel-interior coming down the glass elevators is nice!! The room was spacious and the bathrooms were clean and classy. The restaurants are a wee bit expensive but we loved the food. The b'fast buffet was huge and nice. The location is... More 

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SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear Dukkar D, Warm greetings from Sheraton Grande Taipei Hotel. We would like to thank you for taking your time from your busy schedule to write comments about our hotel. We truly appreciate your positive comments and glad to know that your stay was nice. Your comments do inspire our team to continuously provide extended service to our valuable guests.... More 

Singapore, Singapore
Top Contributor
169 reviews 169 reviews
30 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed 1 week ago

Outstanding is the word that came to my mind when we were being received at the reception. We probably arrived most untimely at the busiest moment of the day when guests were checking out of the rooms. However, no black face was given to us from the staff. And I mean we did not even have that much of an... More 

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SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear George J, Warm greetings from Sheraton Grande Taipei Hotel. On behalf of Sheraton Grande Taipei Hotel, I would like to take this opportunity to thank you for taking time to provide us with your valuable feedbacks. With our heartfelt appreciation, your positive comments do inspire the entire team to continuously provide extended service to all of our guests. In... More 

Seville, Spain
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is a synonym of style, comfort and friendly atmosphere. They surprised me a welcome package of local fruits in the room. But one I just can not forget. Dinner. Meals offered are very varied, from sea food, grilled meat, soups, pastas, a huge selection of desserts. Even two sweet white and black fountains of chocolate with fruit and... More 

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SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear Paulina S, Greetings from Sheraton Grande Taipei Hotel and happy 2015. We would like to take this opportunity to thank you for taking time to provide your valuable comments. We were thrilled having you stay with us and the entire team was honored to be at your service. We truly appreciate the positive comments from you and that really... More 

Hong Kong
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I was totally disappointed with this hotel by paying over US$200/night. I didn't sleep at all from 3 to 6 a.m. as I kept busy in killing mosquito. Finally, I killed 4 mosquitos at that night. However, my baby and I were full of the mosquito bite marks and unfortunately we were going to attend an important banquet another day.... More 

Was this review helpful? Yes 1
SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review
Google Translation

Dear Wingyianna, ... More 

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Additional Information about Sheraton Grande Taipei Hotel

Address: No.12, Section 1, Zhongxiao East Road, Taipei 100, Taiwan
Location: Taiwan > Taipei
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Sheraton Grande Taipei Hotel 4.5*
Number of rooms: 688
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Also Known As:
Sheraton Taipei
Taipei Sheraton
Hotel Style:
#10 Spa Hotel in Taipei
#21 Business Hotel in Taipei
#23 Luxury Hotel in Taipei
#39 Family Hotel in Taipei

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