Sheraton Grande Taipei Hotel (Taiwan) - Hotel Reviews

Address: No.12 Zhongxiao East Road, Section 1, Taipei 100, Taiwan

Region: Taiwan > Taipei

Amenities:

Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation

Hotel Style:

#15 Luxury Hotels in Taipei

#16 Business Hotels in Taipei

#25 Family Hotels in Taipei

Price Range: $$$

Hotel Class:4.5 star (4.5*)

Official Description (provided by the hotel):: The 688 luxuriously appointed rooms and suites offer guests a wide selection of room types. The Executive Floors offer executive travelers all the services and facilities they require. In addition, they have to their own Executive Lounge. For our Starwood Preferred Guests, we offer three exclusive floors. All rooms feature high-speed internet access and in-room safe. Butler service is provided for Director Rooms and above as well as all Executive Floor rooms.. ... more less

Reservation Options:: TripAdvisor is proud to partner with Expedia, Starwood APAC, Orbitz, Hotels.com, AsiaRooms, Agoda, Booking.com and Travelocity so you can book your Sheraton Grande Taipei Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Also Known As:: Sheraton Taipei; Taipei Sheraton

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551 reviews from our community

See which rooms travelers prefer - 37 traveler tips

Gisabel69

Melbourne

Contributor

19 reviews

15 hotel reviews

Reviews in 16 cities

9 helpful votes

“Great hotel with great service”

Reviewed May 19, 2013 NEW

This is a big hotel with good size rooms. The concierge was excellent and patiently booked a number of restaurants, massages etc for us. The metro system in Taipei is excellent and there is a metro station right next to the hotel. The breakfast buffet is amazing with a huge variety of delicious choices including traditional western and traditional Chinese... More

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SanFranExplorer

San Francisco

Top Contributor

82 reviews

70 hotel reviews

Reviews in 41 cities

165 helpful votes

“Dencet property for a "international chain" hotel...”

Reviewed May 13, 2013

I normally stay at "boutique" business hotels when visiting Taipei but since Sheraton Taipei has recently gone through major renovation, I decided to check out the facility this time. Location wise, it is not the best spot in town as there are not too many shops and restaurants around the hotel (this is considered a "government" zone as so many... More

See 2 more reviews by SanFranExplorer for Taipei

Dear SanFranExplorer, Thank you for devoting your time to share your experience staying at Sheraton Grande Taipei. The extensive review gives us invaluable insight on how we can better enhance our services and facilities to make our hotel more accommodating to anyone who stays here. Regarding your experience of paying extra for breakfast, we do have special packages that includes... More

Cynthia1003

Hong Kong, China

14 reviews

14 hotel reviews

Reviews in 10 cities

2 helpful votes

“quite nice”

Reviewed May 12, 2013

the location is excellent, just 10 mins walk away from the train stations and couple of convenience store nearby. the room is clean the wifi signal is good the service is good. the price is quite expensive though.

Dear Cynthia1003, Thank you for taking the time to review our hotel. We are pleased to hear that you had a pleasant stay here. Should you travel to Taipei again, please feel free to take advantage of our special rates in the Special Offers page available on our branded website! New offers, including discounted rates, free upgrade, additional services and... More

AtlantaRes

Atlanta, Georgia

111 reviews

Reviews in 67 cities

43 helpful votes

“Good Quality, Good Value in Taipei”

Reviewed May 11, 2013

The Sheraton Grande Taipei is neither the newest nor the most modern of the western brands in Taipei, but still it is of high quality and provides good value for the price. I've stayed here a couple of times and have been consistently pleased with both service and room quality. This property is located near Taipei's main rail station, and... More

Dear AtlantaRes, Thank you for posting your feedback from your visit with us. We thank you for your loyalty and every piece of comment is invaluable to us as we continue to improve our services and facilities to provide an enhanced experience for all our guests. Due to the growing demand of fitness and recreation space, the fitness center will... More

ZeeB_13

London, United Kingdom

2 reviews

Reviews in 2 cities

“My stay at Sheraton”

Reviewed May 7, 2013

I stayed at the hotel for 3 nights from 15th April till 17th April. Hotel staff was friendly, If you want to enjoy city holiday then you should choose this hotel as everything is within minutes drive on taxi. Places like Taipei 101 are about 15 minutes. High speed train is almost walking distance from there. Location is absolutely fantastic.... More

Dear ZeeB_13, Thank you for your kind review and welcome to Sheraton Grande Taipei! We are pleased to hear that you find our location convenient and our services satisfactory. We are located at the heart of the city and whether you want to experience the vibrant night life, night markets, shopping malls, or should you be interested in sight seeing,... More

Cristene

Senior Reviewer

8 reviews

6 hotel reviews

Reviews in 5 cities

3 helpful votes

“The people make this great hotel even better”

1. It's on a MRT stop, making it exceedingly convenient to go where want to go 2. The people - especially Elin the lounge supervisor go out of their way to make you feel like you are simply at home 3. The rooms are well appointed and comfortable 4. The hotel is bustling without feeling over-crowded 5. The food is... More

See 2 more reviews by Cristene for Taipei

Dear Cristene, Thank you for sharing your experience staying at Sheraton Grande Taipei, as well as tips regarding local transportation and food offered in the hotel. This is very useful information for anyone who is planning a trip to Taipei! We are pleased to hear that you enjoyed your visit. We understand that traveling in a different city may be... More

Andrea T

Shenzhen, China

91 reviews

24 hotel reviews

Reviews in 33 cities

25 helpful votes

“Outstanding customer service”

Reviewed April 30, 2013 via mobile

As most higher end chain hotels, the accommodations and amenities were wonderful. There was a good choice of restaurants within the hotel to appeal to all tastes and levels of formality. The hotel is located adjacent to a metro station, jus one stop from the central train station. What set this hotel apart was the outstanding customer service of the... More

Was this review helpful? Yes 1

Dear Andrea T, We appreciate your kind remarks regarding the services here at Sheraton Grande Taipei. We have already shared your comments with our management team. We are sure Kate will be thrilled to know that her efforts have paid off! We are also pleased that you noticed the variety of restaurants available within the hotel. Should you be planning... More

P O

Hong Kong

17 reviews

Reviews in 11 cities

22 helpful votes

“Still the preferred hotel”

Reviewed April 27, 2013

This hotel never fail to impress me. Again and again each visit. Still my preferred hotel in Taipei. The service is good and the food is good too. Try their ala carte Sheraton Beef Noodle or even the Singapore Laksa. It tastes very good. The breakfast buffet is adequate with choices.

See 3 more reviews by P O for Taipei

P O has 2 more reviews of Sheraton Grande Taipei Hotel

“Business Hotel”

Reviewed August 14, 2012
“Still the preferred business hotel”

Reviewed December 26, 2012

Dear P O, Welcome back to Sheraton Grande Taipei! Thank you for taking time to post such wonderful comments about our hotel. We thank you for your loyalty and we're delighted to know that you enjoyed our award winning Beef Noodle Soup! It always gives us great pleasure to know that our efforts are appreciated by our guests. We look... More

chipdesigner

Del Mar, California

Senior Contributor

32 reviews

10 hotel reviews

Reviews in 18 cities

7 helpful votes

“Very nice hotel, hallways are too hot in warm weather”

Reviewed April 18, 2013

The hallways aren't well cooled in warm weather, so you'll go from your nice hotel room to a very (very) humid warm (80 degrees!) hallway and lounge area while awaiting the elevator. Friendly staff. Love the Thai restaurant (get the curry in the pumpkin!). Fitness center is very good - be sure to go to the correct elevator bank -... More

Dear chipdesigner, Thank you for your kind review. We apologize about the temperature difference between guest rooms and hallways. We will immediately share our comments with our management team for improvement. Also, we would like to thank you for the feedback about the breakfast buffet and Thai restaurant. These two restaurants are the most sought after restaurants in the hotel.... More

EKKC89

Vancouver, Canada

45 reviews

17 helpful votes

“Sheraton Standards Kept”

Reviewed April 15, 2013

Taipei was crazy expensive when I last visited in the early 90's, not anymore. Twenty years of seperatist government meant stagnant growth throughout the period. The hotel was refurbished within that period of time and is international Sheraton standards now. Staff is friendly, the best part is the breakfast buffet, which is the key meal for visiting tourists. Good location,... More

See 2 more reviews by EKKC89 for Taipei

Dear EKKC89, Welcome back to Taipei. It is a delight to hear that you enjoyed your stay here, especially the breakfast buffet. Besides the all-day-dining restaurant you have experienced, there are several more restaurants in the hotel. If you enjoy having dim sum, you must try "The Dragon" located on B1 during your next visit! Thank you for sharing your... More

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Sheraton Grande Taipei Hotel

Sheraton Grande Taipei Hotel

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