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All 431 Taipei hotels

Sheraton Grande Taipei Hotel

4.5 of 5 Hotel   |   No.12, Section 1, Zhongxiao East Road, Taipei 100, Taiwan
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Ranked #53 of 431 hotels in Taipei
A recent review
4 of 5 stars reviewed 1 week ago
IntlTrainer Minneapolis
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702 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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Minneapolis
Top Contributor
152 reviews 152 reviews
87 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed in this hotel several times in the last 3 years - the last time was over 1.5 years ago. The service in this hotel is excellent. A front desk guy named Charles remembered my name - I checked out and came back two days later - as well as remembering I had luggage stored. He made sure... More

Was this review helpful? Yes 1
SheratonGrandeTaipei, 前廳部經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear IntlTrainer , Greetings from Sheraton Grande Taipei Hotel! We appreciate that you spent your time out of your busy schedule to write the comments regarding our hotel. Your frank feedback encourage us to drive our service to excellent; also give us the directions which we can improve. Your comments about Food and Beverage will bring up to the management... More

Bali
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 1 week ago

During our vacation we stayed both in the Okura and the Sheraton in Teipei. The cheaper Okura was a dream of space and luxury. The Sheraton was a boring standard business hotel with normal rooms and nothing special. We were particularly disappointed by the swimming pool which was not only tiny but also made a filthy impression. The only thing... More

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SheratonGrandeTaipei, 前廳部經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear Balimaster, Greetings from Sheraton Grande Taipei Hotel. We truly appreciate your frank feedback to make us the space to improve. Have a great day. Sincerely yours, Front Office Manager More

Singapore, Singapore
Top Contributor
147 reviews 147 reviews
147 hotel reviews
137 helpful votes 137 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Not one of the newest hotel in Taipei but they made up in terms of service and quality of sleep....The hotel located close to Taipei Main Station which is just 1 stop away is something I really like. Check in was quick and they made an effort for my early check in. The hotel is divided into 2 main towers... More

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SheratonGrandeTaipei, 前廳部經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear The_TravellerSg, Warm greetings from Sheraton Grande Taipei Hotel. We appreciate that you spent your time out of your busy schedule to write about our hotel and the comments are positive. The comments really give as the energy to drive our service to excellent. We wish we can serve you again in the near future if you have chance to... More

Minneapolis, Minnesota
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was chosen for me by hosts. Normally I do not like hotels that have hundreds of rooms, and Sheraton is not a luxury name in the US--but this one is different. Despite the occasional crowds in the lobby, everything about it works like clockwork. The rooms are extremely well-equipped, the concierge staff extremely obliging--they even suggested a local... More

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SheratonGrandeTaipei, 前廳部經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear MillionMiler966, Warm Greetings from Sheraton Grande Taipei Hotel. We are glad that you like our hotel and your positive comments are driving our service to excellent. We wish to serve you again in the near future if you have any chance to visit Taipei. Have a wonderful day. Sincerely yours, Front Office Manager More

Chicago, Illinois
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed there for two weeks for a business trip. The rate included breakfast and free wifi. The breakfast was good - looking forward to it every day. It can do better with more seasonal fruit rotation. There are two towers for the hotel. I like the tower where is away from the restaurant. The room was bigger and... More

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SheratonGrandeTaipei, 前廳部經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear P A, Warm greetings from Sheraton Grande Taipei Hotel. Thank you for staying with us where you belong and we appreciate your valuable comments. Hope to serve you again in the near future. Please look up for the latest promotion on our web page if you have any chance to visit us. Have a good day. Best regards, Front... More

Hong Kong
Top Contributor
57 reviews 57 reviews
56 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Ok visit to this hotel. General feeling of things being standard Sheraton rather than “grande”. The room is fine, contains the standard outfittings, including water boiler, fridge, normal wooden hangars, iron, safe and decent bathroom. But the room didn’t feel that big , and the bathroom amenities were the standard Sheraton branded tubes which haven’t been changed in the last... More

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SheratonGrandeTaipei, 前廳部經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear pamarx200, A warm greeting from Sheraton Grande Taipei Hotel. Thank you for staying with us while you were away from home and we appreciate your valuable comments. The comments give us the directions to improve not only our services but also our facilities. We wish to serve you again in the near future if you have any chance to... More

Hamden, Connecticut
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

stayed for fours nights in June while attending a conference in Taipei. Hotel location is perfect, 100 yeards from the metro station and has a variety of restaurant, convenience stores, etc within walking distances of the hotel. Hotel staffs are excellent, always greeted me with a big smile. Room is rather small, but sufficient for a solo business travler. My... More

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SheratonGrandeTaipei, 前廳部經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear Jack L, A warm greetings from Sheraton Grande Taipei Hotel. We appreciate that you spent your time out of your busy schedule to write about our hotel and most of the comments are positive. We wish that we can see and serve you again in the near future if you have any chance to visit Taipei. Best regards, Front... More

Singapore, Singapore
Contributor
12 reviews 12 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel from July 14 - 19 due to business trip to Taipei. Pro: 1. One of the earliest 5-star hotel in Taipei and still keeps itself in good shape. 2. Has quite a few restaurants with one of the best French food in town. Con: 1. It's located in the city center, geographically speaking,and surrounded by various... More

Was this review helpful? Yes
SheratonGrandeTaipei, 前廳部經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear LLesq, Greetings from Sheraton Grande Taipei Hotel. We would like to thank you for taking the time to write us the valuable feedback. Please accept my sincere apology for the services were not up to your standard in terms of the crowd in the breakfast area. The Food and beverge team has been informed for further improvements. Regarding the... More

San Francisco, California, USA
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Stayed one night last week at this centrally located place nice & efficient. It is just 1.5 blocks from Taipei train station, great for city travel (Taipei has an extensive subway, very clean & easy to use) as well as HSR (High Speed Rail - super fast for inter-city trips but not all cities have a centrally located station like... More

Was this review helpful? Yes
SheratonGrandeTaipei, 前廳部經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear SF_traveler_2010 , Thank you for choosing our hotel as your resident while you were away from home. Wish to see and serve you again in the near future. Have a pleasant day. Warm regards, Front Office Manager More

Winchester, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As a regular traveller I enjoy when I don't have to think too much when I'm in a new country, and the Sheraton in Taipei made my life very easy. I was exhausted after several long haul flights in a short space of time and I was guided around the hotel, checked in very easily and was in my cool,... More

Was this review helpful? Yes 1
SheratonGrandeTaipei, 前廳部經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear RobNewbury, Warm greetings from Sheraton Grande Taipei Hotel. We appreciate your positive comments and those are the reason for us to drive our service even better. We wish your next visit will also be the positive one. Have a great day. Best regards, Front Office Manager More

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Additional Information about Sheraton Grande Taipei Hotel

Address: No.12, Section 1, Zhongxiao East Road, Taipei 100, Taiwan
Location: Taiwan > Taipei
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Sheraton Grande Taipei Hotel 4.5*
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Also Known As:
Sheraton Taipei
Taipei Sheraton

342 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
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Hotel Style
#11 Spa Hotel in Taipei #21 Business Hotel in Taipei #24 Luxury Hotel in Taipei #36 Family Hotel in Taipei #53 Top resorts Hotel in Taipei
Hotel Class
Official Description (provided by the hotel)
The 688 luxuriously appointed rooms and suites offer guests a wide selection of room types. The Executive Floors offer executive travelers all the services and facilities they require. In addition, they have to their own Executive Lounge. For our Starwood Preferred Guests, we offer three exclusive floors. All rooms feature high-speed internet access and in-room safe. Butler service is provided for Director Rooms and above as well as all Executive Floor rooms.. ... more   less 
Number of rooms
688

Questions & Answers

Questions? Get answers from Sheraton Grande Taipei Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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