We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Grande Taipei Hotel

4.5 of 5 No.12, Section 1, Zhongxiao East Road, Taipei 100, Taiwan
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Sheraton Grande Taipei Hotel
Professional photos View all
Browse nearby
Sheraton Grande Taipei Hotel
Write a Review

735 reviews from our community

Traveler rating
    283
    356
    71
    18
    7
See reviews for
141
115
68
302
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (735)
  • Mar-May only
    (169)
  • Jun-Aug only
    (194)
  • Sep-Nov only
    (197)
  • Dec-Feb only
    (175)
All months
Dorset, UK
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A short walk from the metro but probably easier to take a taxi from Taipei Main Station for $T 75. Very friendly and helpful staff in all areas. Restaurant buffet was very good at dinner with very hot freshly prepared food in all areas. Very popular and busy restaurant. My room on spg 14th floor was large and comfortable -... More

Was this review helpful? Yes
SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear baglan, Greetings from Sheraton Grande Taipei Hotel. On behalf of Sheraton Grande Taipei Hotel, I would like to take this opportunity to thank you for taking time to provide us with your valuable feedbacks. We were thrilled having you stay with us and the entire team was honored to be at your service. With our heartfelt appreciation, your positive... More

Top Contributor
60 reviews 60 reviews
22 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I did not have a good experience when I stayed in April, but this round they gave me a room with a BIG king bed at a far corner. However the checking in is not so good. First they can't find my booking, even I repeated to them my name, then they says I booked for 1 night when I... More

Was this review helpful? Yes
SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear Mr. Cheng, Greetings from Sheraton Grande Taipei Hotel. We appreciate you taking the time out of your busy schedule to write the comment about our service. Because of your frank feedback, we know what we can improve and make our service better. Please accept my sincere apology for your unpleasant expereinces during the checked-in procedures. We are embarrassed to... More

Austin, Texas
Top Contributor
80 reviews 80 reviews
27 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is not overly special but it does deliver the goods. Great rooms. Bathrooms are spacious and modern. Gym is well equipped with lots of choices. Great cigar bar with, unfortunately, very poor service. Breakfast is fantastic but not quite as good as the Grand Hyatt.

Was this review helpful? Yes
SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear Stoaks, Greetings from Sheraton Grande Taipei Hotel. We appreciate you taking the time out of your busy schedule to write comments about our hotel. We thank you for the positive feedback regarding our facilities, however, we are embarrassed to learn some of our service is not up to the standard. I will convey your feedback to the lobby lounge... More

Laguna Beach, California
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed at the Sheraton in Taipei over the years and for me it is very convenient. The underground is right in front of the Hotel and makes it easy to get anywhere on the island. The hotel is/has gone through some renovations and the rooms in the tower with the Sheraton Club are more convenient and better especially... More

Was this review helpful? Yes
SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear Joe N, Warm greetings from Sheraton Grande Taipei Hotel. Thank you for staying with our hotel where you belong. We appreciate you taking the time to write the positive comments about us. We are so glad that you had a seamless stay. Your comments inspire us to drive our service to excellent. We hope we will have future chance... More

Quezon City
Senior Contributor
42 reviews 42 reviews
42 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is right off a subway station so you can get to any point in the city with the very efficient subway system. The service is what to be expected in a Sheraton Grande and they had enough English-speaking staff to answer all your questions and attend to your needs. The standard suite had excellent facilities. The bathrooms were... More

Was this review helpful? Yes
SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear valmun, Warm greetings from Sheraton Grande Taipei Hotel. On behalf of Sheraton Taipei Hotel, I would like to take this opportunity to thank you for taking time to provide us with your valuable feedbacks. We were thrilled having you stay with us and the entire team was honored to be at your service. Our endeavor is to make you... More

Denver
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I spent 8 wonderful nights in this hotel last December. The rooms were very comfortable as to be expected with this tier of hotel. The service and restaurants, however, were exceptional. The breakfast buffet was excellent and made a great start to each day. The staff even delivered an amazing birthday cake on my coworker's birthday. Overall, very enjoyable stay... More

Was this review helpful? Yes
SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear T T, Greetings from Sheraton Grande Taipei Hotel. With our heartfelt appreciation, your positive comments do inspire the entire team to continuously provide extended service to all of our guests. Thank you very much and we are looking forward to welcoming you back in the near future. Best Regards, Front Office Manager More

Greensboro, North Carolina, Usa
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

If you want a hotel that is close to everything in Taipei (Restaurants, High speed Train, Metro, and Airport), then this is it. This is a very comfortable hotel that is buzzing at almost any hour, but the front desk staff is helpful and attentive if you are waiting in line. Rooms are appointed well enough and the internet is... More

Was this review helpful? Yes 2
SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear SPWCamaro, Warm greetings from Sheraton Grande Taipei Hotel. We would like to take this opportunity to thank you for choosing our hotel as your home away from home. Your positive comments are encouraging us to keep our service excellent. We wish to see you and be at your service again in the near future. Have a pleasant day. Kindest... More

Contributor
20 reviews 20 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I'm not sure why I keep doing it to myself. The Sheraton product just doesn't stack up relative to some other SPG brands. Brown furniture, brown carpet, small rooms - completely characterless. In Taipei, try the Grant Hyatt (although locals say it's haunted!) or the W - very good! Both are near 101 / shopping / centre point tower. The... More

Was this review helpful? Yes
SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear ST911, Greetings from Sheraton Grande Taipei Hotel. Thank you for writing the comments regarding our hotel and we regret that we disappointed you. However, as we always strive for the excellence customers service for over 30 years, our endeavor is to continually make all of our guest feel warm and comfortable, part of our family. We still looking forward... More

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The hotel is generally a good hotel Staff is efficient as a business hotel. Perhaps due to its location, closeness to the station , the hotel can be like a market place in the lobby with heavy traffic rushing for seats and food on the buffet. I opted to eat out despite the hotel Rate is inclusive of breakfast. Generally... More

Was this review helpful? Yes
SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear Billy L, Greetings from Sheraton Grande Taipei Hotel. We sincerely appreciate you taking the time to write the comment about our hotel and we are glad to know that most of the experience are good. We hope that we can be at your service in the near future again. Also, please look up the latest promotion on our web... More

Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 15, 2014

Have been staying at this hotel for more than 15 years due to company designated hotel. Service and conditions of this hotel has deteriorated after they changed to Sheraton Grande which surprises me as the name is suppose to be an upgrade in status. During my last stay in September, there were hardly any air-conditioning along the corridor outside the... More

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sheraton Grande Taipei Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Grande Taipei Hotel

Address: No.12, Section 1, Zhongxiao East Road, Taipei 100, Taiwan
Location: Taiwan > Taipei
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Sheraton Grande Taipei Hotel 4.5*
Number of rooms: 688
Reservation Options:
TripAdvisor is proud to partner with Agoda, Travelocity, Starwood APAC, Booking.com, Orbitz, Priceline, Despegar.com, Hotels.com, Reservation Counter, Odigeo and Tingo so you can book your Sheraton Grande Taipei Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Taipei
Taipei Sheraton
Hotel Style
#10 Spa Hotel in Taipei #19 Business Hotel in Taipei #24 Luxury Hotel in Taipei #36 Family Hotel in Taipei

343 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (311)
Viewed
Room/suite (95)
Viewed
Hotel & grounds (20)
Viewed
Bathroom (40)
Viewed
View from room (5)
Viewed
Dining (18)
Viewed
Pool/beach area (5)
Viewed
Family/play areas (1)
Viewed
Other (127)

Management photos: Courtesy of the property manager

Viewed
All management photos (33)
Viewed
Hotel & grounds (9)
Viewed
Dining (18)
Viewed
Pool/beach area (1)
Viewed
Room/suite (1)
Viewed
Business center/function rooms (2)
Viewed
Family/play areas (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay