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All 427 Taipei hotels

Sheraton Grande Taipei Hotel

4.5 of 5 Hotel   |   No.12, Section 1, Zhongxiao East Road, Taipei 100, Taiwan
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88%
Ranked #46 of 427 hotels in Taipei
A recent review
4 of 5 stars reviewed today
SF_traveler_2010 San Francisco, California, USA
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688 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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English first
San Francisco, California, USA
2 reviews
4 of 5 stars Reviewed today NEW

Stayed one night last week at this centrally located place nice & efficient. It is just 1.5 blocks from Taipei train station, great for city travel (Taipei has an extensive subway, very clean & easy to use) as well as HSR (High Speed Rail - super fast for inter-city trips but not all cities have a centrally located station like... More

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Winchester, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

As a regular traveller I enjoy when I don't have to think too much when I'm in a new country, and the Sheraton in Taipei made my life very easy. I was exhausted after several long haul flights in a short space of time and I was guided around the hotel, checked in very easily and was in my cool,... More

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Singapore
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed 2 nights recently. Was told by colleague this is opposite the Taipei railway station, but not really.. it is around 7-10mins walk away. In a hot summer period, it is kinda hot to walk there. The room seems quite old, no shower room, you shower in the bath tub.... huge bed, spacious room, just feel the hotel rooms need... More

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Heilbronn
Contributor
13 reviews 13 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is just great. The staff is friendly wherever you go and whatever you do. The rooms are nice and well equipped, and even the Wifi works with an acceptable speed. Breakfast is great with good choice of just about everything, sufficient space in the seating area, and again very attentive staff. I always feel welcome here and will... More

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Check-in staff friendly and professional although all the different prices and cost of extras is a little baffling. Room is very small though, the bathroom is of good size and has a great shower. Coffee and tea station are fine. Breakfasts on ‘club floor’ is fine but if you want a bigger selection go to the main restaurant. Afternoon tea... More

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SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear FitzroviaHome, We sincerely appreciate you taking the time and effort to provide us with your feedback. We will try to provide higher level service and facilities to our value guest. Therefore, please do coming back to Sheraton Grande Taipei Hotel next time, we are look forward to seeing to again!! Warm Regards, Front Office Manager More

Bangkok, Thailand
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed in this hotel for a holiday in Taipei. Since it was the first time visit with a kid, we decided to be safe and chose Sheraton for its name and its location. The overall experiences turned out to be quite satisfying: a large piece of property easy to find and known to all. We liked the location... More

Was this review helpful? Yes 1
SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear WinnieTells, Greetings from Sheraton Grande Taipei Hotel. We would like to take this opportunity to thank you for staying with us while you were away from home. We appreciate that most of your feedback are positive and they are the engergy for us to drive our service to ecxellent. However, we will focus on the training of the receptionist... More

Perth, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed here for the last night of our trip. Front desk service was high standard. Room was clean and well appointed. The breakfast buffet had great variety. The rooftop pool was quite tired and not as glamorous looking as in the photo - but non the less, it was nice for a dip. Hotel is in a good central location.

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SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Owen_BK, Greetings from Sheraton Grande Taipei Hotel. We would like to thank you for your support and appreciate that most of your feedback about the hotel are positive. We sincerely wish can see you again in the near future. Have a pleasant day. Best regards, Front Office Manager More

SiliconValley
Contributor
15 reviews 15 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel several times and here are my thoughts. - The location is fantastic. it is two blocks (though long blocks) from the Taipei Main Station. The Shandoshi station on the Blue Line of Taipei Metro and several bus stops are next to the hotel. Basically, you will have easy access to all of Taipei and... More

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SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear JHFlyer, Greetings fro Sheraton Grande Taipei Hotel. We would like to thank you for taking the the time out of your busy schedule to write the comments. We appreciate most of the comments are positive. We wish we can serve you again in the near future. You can look up for the latest promotion on our web page. Have... More

Jakarta, Indonesia
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I stayed for two nights at Sheraton Taipe. The first night was lousy since my room just under fitness center and very noisy sound from above. After complained, they move me to another room around 11pm. Not so many vary food for breakfast at SPG lounge. Otherwise, the hotel is in good location to go to anwhere by short taxi... More

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SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear MikeAmrin, Greetings from Sheraton Grande Taipei Hotel. We would like to thank you for taking the time to write us the valuable feedback. Please accept my sincere apology for the services were not up to your standard in terms of noise and food variety in the Sheraton Club Lounge. The Food and beverge team has been informed for the... More

San Jose, CA
Top Contributor
117 reviews 117 reviews
34 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nothing to complain about. Overall nice Sheraton,good location and quality. Kind of strange as a gold member did not get SPG lounge access even though my room was on an SPG floor. Was too busy to use it but the thought would have been nice. TV channel selection was not good. Could not even watch any world cup games! Terrible.... More

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SheratonGrandeTaipei, 前廳部經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear Bo C, Warm greetings from Sheraton Grande Taipei Hotel. We appreciate that most of the comments from you are positive and they really encourage us to do our service better. However, there are still some facilities and service policies are not up to your standard; we will try our best to do things right. Wish we will have another... More

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Additional Information about Sheraton Grande Taipei Hotel

Address: No.12, Section 1, Zhongxiao East Road, Taipei 100, Taiwan
Location: Taiwan > Taipei
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Sheraton Grande Taipei Hotel 4.5*
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Also Known As:
Sheraton Taipei
Taipei Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#10 Spa Hotel in Taipei #19 Business Hotel in Taipei #22 Luxury Hotel in Taipei #37 Family Hotel in Taipei
Hotel Class
Official Description (provided by the hotel)
The 688 luxuriously appointed rooms and suites offer guests a wide selection of room types. The Executive Floors offer executive travelers all the services and facilities they require. In addition, they have to their own Executive Lounge. For our Starwood Preferred Guests, we offer three exclusive floors. All rooms feature high-speed internet access and in-room safe. Butler service is provided for Director Rooms and above as well as all Executive Floor rooms.. ... more   less 
Number of rooms
688

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