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Sheraton Grande Taipei Hotel

#65 of 461 Hotels in Taipei
Certificate of Excellence
No.12, Section 1, Zhongxiao East Road, Taipei 100, Taiwan
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Sheraton Grande Taipei Hotel
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    816 reviews from our community

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    Rating summary
    • Sleep Quality
      4.5 of 5 stars
    • Location
      4.5 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4 of 5 stars
    • Value
      3.5 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (75)
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    Madrid, Spain
    Senior Contributor
    48 reviews 48 reviews
    12 hotel reviews
    51 helpful votes 51 helpful votes
    4 of 5 stars NEW

    Stayed there for business and aside from the fact it was walking distance to my office, it's also in front of the main train station and the subway, so it's really convenient to go anywhere -- you'd be about 5 stops off the 101 area, i.e. 15 min ride. Found the service very good from all staff, which one sort... More 

    Was this review helpful? Yes 1
    Jakarta, Indonesia
    Contributor
    12 reviews 12 reviews
    4 hotel reviews
    14 helpful votes 14 helpful votes
    4 of 5 stars Reviewed 1 week ago

    First impression wasn't great because the reception lady was condescending us to us when we asked about laundry and daily newspapers. She didn't even offer a smile to us considering we were staying in a suite for almost a week. Enjoyed everything else about the hotel - lovely display of art collection throughout the hotel, friendly housekeeping staff, excellent food... More 

    Was this review helpful? Yes 1
    Colombo, Sri Lanka
    Senior Contributor
    34 reviews 34 reviews
    34 hotel reviews
    34 helpful votes 34 helpful votes
    5 of 5 stars Reviewed 1 week ago

    Warmest welcome received at hotel reception upon arrival. Staff's are very attentive from the time I walked in until check out. Very comfortable room with good interior design. Location was in the middle where it's very easy access for shopping malls and side seen. Just 2 min walk from the hotel to metro station. Gym and other hotel facilities are... More 

    Was this review helpful? Yes 2
    SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

    Dear kamaleesan, Warm greeting from Sheraton Grande Taipei Hotel. On behalf of Sheraton Grande Taipei Hotel, I would like to take this opportunity to thank you for taking time to write us with your valuable feedbacks. We truly appreciate the positive and constructive comments from your recent stay with us and that really inspires the entire team to continuously provide... More 

    Hong Kong, China
    Senior Contributor
    31 reviews 31 reviews
    12 hotel reviews
    26 helpful votes 26 helpful votes
    5 of 5 stars Reviewed 1 week ago

    We took bus 1961 from the airport and arrived right at the hotel. The staff were courteous and the check-in was swift. The executive room was spacious with wifi provided. We could see Taipei Station from our room and walking there took us around 10 minutes. Although the price is on the high side, given the service and room standard,... More 

    Was this review helpful? Yes 1
    SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

    Dear LEONA T, Warm greetings from Sheraton Grande Taipei Hotel. We would like to thank you for taking your time out of your busy schedule to write comments about our hotel. With our heartfelt appreciation, your positive comments do inspire the entire team to continuously provide extended service to all of our guests. Thank you once again for giving us... More 

    New Delhi, India
    Top Contributor
    113 reviews 113 reviews
    61 hotel reviews
    43 helpful votes 43 helpful votes
    4 of 5 stars Reviewed 2 weeks ago

    This nicely maintained, massive property is located in the heart of Taipei city, barely a minute away from the Shadong Temple subway station. The main station is just one stop on the metro line or can also be reached on foot within 10-15 minutes along a busy thoroughfare. The Central Arts Park, 228 Peace Park and several government agency buildings... More 

    Was this review helpful? Yes
    SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

    Dear pixie0427, Greetings from Sheraton Grande Taipei Hotel. Thank you very much for staying with us while you were in Taipei and we were glad that we had an opportunity to be at your service. Your comments actually gave us the lesson to improve our service. Our staff in Front office as well as Food and Beverage have been briefed... More 

    San Francisco, California
    Senior Contributor
    40 reviews 40 reviews
    40 hotel reviews
    59 helpful votes 59 helpful votes
    3 of 5 stars Reviewed 2 weeks ago

    Everything in this hotel is overpriced. The location is not particular great. Although It is only one metro stop away from the taipei main train metro station, it is very far to walk there. There are other hotels right near the main train metro station only charge half of the price. When the customer service told me the airport pick... More 

    Was this review helpful? Yes
    SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

    Dear Jon W, Greetings from Sheraton Grande Taipei Hotel. Thank you for giving us a chance to be at your service while you were in Taipei. We do appreciate your comments and at the same time we regret that our pricing is not up to your expectation. However, the Sheraton Grande Taipei Hotel management and staff always strive to meet... More 

    Venice
    Reviewer
    3 reviews 3 reviews
    4 helpful votes 4 helpful votes
    3 of 5 stars Reviewed 3 weeks ago

    Have stayed in this location twice before. The location is great. Convenient to the main station. But it's not particularly luxurious. For those with Starwood gold and above benefits, they don't particularly make you feel welcome and they don't readily upgrade you, and will suggest charging you for more to get a better room. The superior rooms are pretty standard,... More 

    Was this review helpful? Yes
    SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

    Dear thefoodbuzz, Greetings from Sheraton Grande Taipei Hotel. We would like to thank you for your support and loyalty to Starwood Chain. Your comments about our hotel give us the idea and opportunity to improve our service and products. Wish we will have future chance to be at your service again. Have a great day. Best regards, Front Office Manager More 

    Hyderabad, India
    Senior Contributor
    29 reviews 29 reviews
    6 hotel reviews
    9 helpful votes 9 helpful votes
    4 of 5 stars Reviewed 4 weeks ago

    I was parked at the seraton grande for a week. Its ideally located near the shandao temple MRT station. As a corporate customer, there are obvious perks to where you are palced in the 15 storied building. I was placed in room 805 over looking the main road. Rooms are spacious and all care is taken so that they are... More 

    Was this review helpful? Yes
    SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

    Dear Mr. sid_moghe, Warm greetings from Sheraton Grande Taipei Hotel! On behalf of Sheraton Grande Taipei Hotel, I would like to take this opportunity to thank you for taking time to write comments about our hotel. We were thrilled having you stay with us and the entire team was honored to be at your service. We truly appreciate your comments... More 

    Contributor
    14 reviews 14 reviews
    2 helpful votes 2 helpful votes
    4 of 5 stars Reviewed 4 weeks ago

    The Shandao MRT is a few steps right outside the hotel. Also near by there is a legendary restaurant (since 1958) FU HANG DOU JIANG selling soy milk, Tiao,, shao bing, fried egg .... We stayed on the SPG floor. Even though I'm a SPG Gold member, I don't think the hotel upgraded my room. The room was modern, comfortable,... More 

    Was this review helpful? Yes 1
    SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

    Dear HPLTRAVELER, Warm greetings from Sheraton Grande Taipei Hotel. Thank you for staying with us while you were in Taipei and spending time out of your busy schedule to write comments about our hotel. Your comments are valuable for us to improve our services. We wish we will have future chances to be at your service again. Wish you have... More 

    Vancouver, Canada
    Top Contributor
    72 reviews 72 reviews
    64 hotel reviews
    55 helpful votes 55 helpful votes
    4 of 5 stars Reviewed 5 weeks ago

    This is my first proper visit to Taipei, so I don't have local comparisons for the Sheraton Grande. Against its international brethren, I would say this hotel is a solid contender but perhaps not a champion. The location was perfect; my ground transportation costs for two days of meetings in various locations were ~$30. Staff were nice in all my... More 

    Was this review helpful? Yes 1
    SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

    Dear Michael F, Warm greetings from Sheraton Grande Taipei Hotel. We would like to take this opportunity to thank you for staying with us while you were in Taipei and also appreciate your valuable comments. Your positive comments encourage us to continuously provide extended service to all of our guests. However, we do realize that there are some spaces in... More 

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    Additional Information about Sheraton Grande Taipei Hotel

    Address: No.12, Section 1, Zhongxiao East Road, Taipei 100, Taiwan
    Location: Taiwan > Taipei
    Price Range (Based on Average Rates): $$$
    Hotel Class:4.5 star — Sheraton Grande Taipei Hotel 4.5*
    Number of rooms: 688
    Reservation Options:
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    Also Known As:
    Sheraton Taipei
    Taipei Sheraton
    Hotel Style:
    #11 Spa Hotel in Taipei
    #22 Business Hotel in Taipei
    #28 Luxury Hotel in Taipei
    #47 Family Hotel in Taipei

    396 photos of this hotel

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    Amenities

    Highlights
    • Pool
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    About the property
    • Wheelchair access
    • Non-Smoking Hotel
    Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Room types
    • Suites
    • Non-Smoking Rooms
    • Family Rooms
    Internet
    • Free Internet
    • Free High Speed Internet ( WiFi )
    Services
    • Room Service
    • Business Center with Internet Access
    • Free Parking
    • Children Activities ( Kid / Family Friendly )
    • Shuttle Bus Service
    • Airport Transportation
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    Official Description (provided by the hotel)
    The 688 luxuriously appointed rooms and suites offer guests a wide selection of room types. The Executive Floors offer executive travelers all the services and facilities they require. In addition, they have to their own Executive Lounge. For our Starwood Preferred Guests, we offer three exclusive floors. All rooms feature high-speed internet access and in-room safe. Butler service is provided for Director Rooms and above as well as all Executive Floor rooms.. ... more   less 
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    Questions? Get answers from Sheraton Grande Taipei Hotel staff and past guests.
    Posting guidelines
    Typical questions asked:
    • Can tickets for local attractions be purchased at the front desk?
    • Do you have to pay extra for a mini-fridge?
    • At what time does the pool open each day?

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