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All 428 Taipei hotels

Sheraton Grande Taipei Hotel

4.5 of 5 Hotel   |   No.12, Section 1, Zhongxiao East Road, Taipei 100, Taiwan
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88%
Ranked #46 of 428 hotels in Taipei
A recent review
4 of 5 stars reviewed yesterday
Owen_BK Perth, Australia
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684 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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English first
Perth, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Stayed here for the last night of our trip. Front desk service was high standard. Room was clean and well appointed. The breakfast buffet had great variety. The rooftop pool was quite tired and not as glamorous looking as in the photo - but non the less, it was nice for a dip. Hotel is in a good central location.

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SiliconValley
Contributor
15 reviews 15 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at this hotel several times and here are my thoughts. - The location is fantastic. it is two blocks (though long blocks) from the Taipei Main Station. The Shandoshi station on the Blue Line of Taipei Metro and several bus stops are next to the hotel. Basically, you will have easy access to all of Taipei and... More

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SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear JHFlyer, Greetings fro Sheraton Grande Taipei Hotel. We would like to thank you for taking the the time out of your busy schedule to write the comments. We appreciate most of the comments are positive. We wish we can serve you again in the near future. You can look up for the latest promotion on our web page. Have... More

Jakarta, Indonesia
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I stayed for two nights at Sheraton Taipe. The first night was lousy since my room just under fitness center and very noisy sound from above. After complained, they move me to another room around 11pm. Not so many vary food for breakfast at SPG lounge. Otherwise, the hotel is in good location to go to anwhere by short taxi... More

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SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear MikeAmrin, Greetings from Sheraton Grande Taipei Hotel. We would like to thank you for taking the time to write us the valuable feedback. Please accept my sincere apology for the services were not up to your standard in terms of noise and food variety in the Sheraton Club Lounge. The Food and beverge team has been informed for the... More

San Jose, CA
Top Contributor
111 reviews 111 reviews
34 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 1 week ago

Nothing to complain about. Overall nice Sheraton,good location and quality. Kind of strange as a gold member did not get SPG lounge access even though my room was on an SPG floor. Was too busy to use it but the thought would have been nice. TV channel selection was not good. Could not even watch any world cup games! Terrible.... More

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SheratonGrandeTaipei, 前廳部經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear Bo C, Warm greetings from Sheraton Grande Taipei Hotel. We appreciate that most of the comments from you are positive and they really encourage us to do our service better. However, there are still some facilities and service policies are not up to your standard; we will try our best to do things right. Wish we will have another... More

Taipei, Taiwan
Contributor
11 reviews 11 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here last weekend for work purpose, as SPG Gold I got upgraded to the executive level. The room is the same size as the normal deluxe room, so it's an upgrade to the floor but without access to the lounge. The room is around 35sqm, and you gotta swipe the card in the elevator for your floor. I love... More

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SheratonGrandeTaipei, 前廳部經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear pattyluvtravel, Warm greetings from Sheraton Grande Tapei Hotel. We are glad that most of the comments from you are positive and they really encourage us to do our service better. Actually, we are embarrass to learn that we make the mistake regarding your gender. We will definitely be more carefull in the future. Hope we will have another chance... More

Montreal, Canada
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Very well located in the center of Taipei, short taxi ride to most business venues, this is ideal for business travels. The Exhibition center is only 15 minutes away by cab. The hotel does need to upgrade the floor carpets and some parts look dated.

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SheratonGrandeTaipei, 前廳部經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear Clare M , Warm greetings from Sheraton Grande Taipei Hotel. We appreciate that most of the comments are positive and this is very important for us to move on. However, we do know our facialities are old since we are 30 years old in terms of the buliding. Our management team is planing a renovation in the year of... More

Brussels, Belgium
Top Contributor
53 reviews 53 reviews
42 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at executive room so some of the information might not be the same if you have another room type. My review: - staff very friendly (really I thought people were exceptionally friendly) - very good location, 100 m from train and metro station - breakfast is great: lots of choice (hot/cold), excellent service - Rooms are great, very clean,... More

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SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear Maya5252, Warm greetings and thank you for choosing Sheraton Grand Taipei Hotel as your recent staying in Taipei. We also thank you for spending time to share your comments. We are trying to focused on providing the highest level of service to our guests and I am so glad to see the results are readily receiving recognition. I truly... More

Hong Kong, China
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We spent a weekend at this hotel recently, and everything was very good - good service, nice room, comfortable bed, good shower and a good breakfast buffet with loads of choice. It was easy to get around Taipei from the hotel as taxis are not very expensive, and you can also walk to Main Station to take the MRT if... More

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SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear Clare M, Thank you for spending time to give us a wonderful comments. We are truly delighted that you had a wonderful stay with us and enjoyed the facilities within the hotel. If you have any chance to visit Taipei, please do stay with us again; we are looking forward to see you in the future. Warm Regards, Front... More

Vancouver, Canada
Top Contributor
59 reviews 59 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had significant difficulties choosing between the Sheraton and Shangri-La before arriving in Taipei, as both properties were similarly priced. Of course, it would be a no brainer to go with Shangri-La, but I ended up choosing Sheraton due to it being closer to city center and the MRT (Subway) station. In fact, the MRT station is a less than... More

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SheratonGrandeTaipei, Front Office Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear sudosandwich , Thank you for choosing Sheraton Grande Taipei Hotel as your local resident away from home. We appreciate that most of the valuable comments from you are positive and your satisfaction is the energy for us to drive our service to excellent. We look forward to your return in the near future! Warm Regards, Front Office Manager More

Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Stayed for 2 nights for a weekend. The hotel is nicely located - right next to the Taipei Metro. Got upgraded to the corner room and it is bigger than the normal rooms. Althought the hotels had been opened for sometime, the room is still in good condition. Receptionist were friendly and always wear a smile on their face.

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SheratonGrandeTaipei, Manager at Sheraton Grande Taipei Hotel, responded to this review

Dear LoBing, Thank you for writing a review about your stay with us. We are delighted to hear that you find our rooms, services and location satisfactory! Please feel free to check out our official website for the latest room offers when you plan your next trip to Taipei. We hope to see you again! Warm regards, Hotel Management More

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Additional Information about Sheraton Grande Taipei Hotel

Address: No.12, Section 1, Zhongxiao East Road, Taipei 100, Taiwan
Location: Taiwan > Taipei
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Sheraton Grande Taipei Hotel 4.5*
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Also Known As:
Sheraton Taipei
Taipei Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#10 Spa Hotel in Taipei #18 Business Hotel in Taipei #23 Luxury Hotel in Taipei #37 Family Hotel in Taipei #46 Top resorts Hotel in Taipei
Hotel Class
Official Description (provided by the hotel)
The 688 luxuriously appointed rooms and suites offer guests a wide selection of room types. The Executive Floors offer executive travelers all the services and facilities they require. In addition, they have to their own Executive Lounge. For our Starwood Preferred Guests, we offer three exclusive floors. All rooms feature high-speed internet access and in-room safe. Butler service is provided for Director Rooms and above as well as all Executive Floor rooms.. ... more   less 
Number of rooms
688

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