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All 431 Taipei hotels

The Westin Taipei

4.5 of 5 Hotel   |   No.133 Section 3, Nanking East Road, Taipei 104, Taiwan
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81%
Ranked #70 of 431 hotels in Taipei
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
ACPY12345 Hong Kong, null, Hong Kong
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348 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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English first
Kuala Lumpur, Malaysia
Top Contributor
60 reviews 60 reviews
57 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 1 week ago

This Westin is a real disappointment. When I could not get a room in my regular hotel, I decided I will give Westin ago. I have stayed in many Westin's before and I have always been happy. Sad to say this Westin was a real let down. Service at the cafe in the lobby was just terrible. Getting a staff... More

Was this review helpful? Yes 1
Hong Kong, null, Hong Kong
Contributor
20 reviews 20 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Check-in was just fine. But the first staff member helping me appeared to be unfamiliar with SPG benefits. I had to explain to her that I am entitled to the Plat benefits e.g. access to executive lounge and room upgrade. However, she said I am a Gold member only. After verifying that I am Plat, she said that I am... More

Was this review helpful? Yes
214286Daniel, Owner at The Westin Taipei, responded to this review

Thank you for taking the time to share your experience with us. We truly value your opinions and we apologize that we did not meet your expectations in some way. but we still happy to know that u seems have a good time here and enjoy our services . Providing our guests with the best possible hospitality and service has... More

Singapore, Singapore
Top Contributor
117 reviews 117 reviews
62 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Westin standard is there (clean, spacious, Heavenly Bed is really heavenly), but the property is slightly dated. It is situated at a rather convenient location, near the metro station (zhongxiao east station) and near to 24-hours convenience marts and there is a Starbucks downstairs (a bonus point for international business travellers). The staff are immensely warm, friendly and helpful... More

Was this review helpful? Yes 1
BryanL34, Owner at The Westin Taipei, responded to this review

Thank you for taking time to share your experience with us. We are happy to know that you had a good time here and enjoyed our food and services. Your feedback is vitally important to us and we sincerely look forward to welcoming you again in the near future. Best regards, The Westin Taipei More

San Francisco, California
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel located in the center of Taipei geographically, but there isnt any attractions or shopping malls around. You have to take a cap where ever u go. When I went in, two really really young ladies were at the lobby check in counter, they are lack of trainings and I can see they are not sure at all abt... More

Was this review helpful? Yes
BryanL34, Marketing at The Westin Taipei, responded to this review

Dear yi-mien-t, Thank you for taking the time to share your experience with us. We truly value your opinions and we apologize that we did not meet your expectations in some way. Providing our guests with the best possible hospitality and service has always been our mission. If you come back to our hotel, we would love to show you... More

Sydney, Australia
Top Contributor
78 reviews 78 reviews
47 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed July 19, 2014

The meeting rooms obviously need some makeover. The dim lightings and dated decor just keep energy down if you are doing longer than a day's meeting. The guest rooms are good enough. I must say the service is better than my usual experience from Taiwan. Not all Taiwanese hotels are as friendly as the Westin. I didnt experience the same... More

Was this review helpful? Yes
BryanL34, Marketing at The Westin Taipei, responded to this review

Dear Yuzimomo, Thank you for taking time to share your experience with us. We are happy to know that you had a good time here and enjoyed our food and services. Your feedback is vitally important to us and we sincerely look forward to welcoming you again in the near future. Best regards, The Westin Taipei More

New Delhi, India
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed July 9, 2014

i stayed in Westin from 22nd - 24th June during my trip to Taipei for a busines meeting.. rooms are just ok and doesnt have a good view of outside.. Airconditioning in my room was improper so i could not sleep well.... even the fruit basket in the room was stale and only apple among four other fruits was fresh..... More

Was this review helpful? Yes
BryanL34, Marketing at The Westin Taipei, responded to this review

Dear sir, Thank you for taking time to share your experience with us. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and wish you could give us a chance to earn back your trust, we can assure you... More

New York City, New York
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 25, 2014

The Westin is well-run, with updated and well-maintained rooms. I was very impressed with the indoor pool, gym, and hottub--all are available to hotel guests. My only gripe was that there is significant construction on the road in front of the hotel, and I was given a room in the front facing the construction despite a request to be away... More

Was this review helpful? Yes 1
BryanL34, Marketing at The Westin Taipei, responded to this review

Dear Patrick, Thank you for taking time to share your experience with us. We are happy to know that you enjoyed your stay. We sincerely look forward to welcoming you again in the near future. Best regards, The Westin Taipei More

Singapore, Singapore
Contributor
18 reviews 18 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed June 25, 2014

Hotel doesn't look as glamorous as the other newer 5* hotels in taipei, maybe it has been around for many years, so it's lacks the wow factor. There is MRT construction in front of the hotel, noise is bearable and stopped after office hours. There is a starbucks at the hotel, so +5 points for me. Service is good, no... More

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BryanL34, Marketing at The Westin Taipei, responded to this review

Dear L046, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Westin Taipei More

Philadelphia, Pennsylvania
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 20, 2014

The Westin is located conveniently near business and transportation. A Taipei Metro (MRT) station is a short 2 block walk away from the hotel. With a deposit, you can get a one day pass or a rechargeable EasyCard and connect to hundreds of stations. It’s a good way to avoid the traffic; however, taxis are plentiful in the area and... More

Was this review helpful? Yes
BryanL34, Marketing at The Westin Taipei, responded to this review

Dear Jack : Thank you for sharing your stay experience with us. We are happy to know that you had a good time here and enjoyed our food and services. Your valuable feedback is highly appreciated and we look forward to welcoming you again in the near future. Best regards, The Westin Taipe More

South Orange, NJ
Contributor
18 reviews 18 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 18, 2014

My office recommended and booked this hotel for me. My first time arriving in Teipei, take the taxi after 24 hours of traveling into the hotel, it's already late at night, entire town closed down. I arrive at hotel and it feels like my salvation. Bar is open, brings me food, it's delicious, beers are cold. Go up to the... More

Was this review helpful? Yes
BryanL34, Marketing at The Westin Taipei, responded to this review

Dear Highcon : Thank you for taking time to share your experience with us. We are happy to know that you had a good time here and enjoyed our facilities & services. Thank you for your support and we sincerely look forward to welcoming you again in the near future. Best regards, The Westin Taipei More

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Additional Information about The Westin Taipei

Address: No.133 Section 3, Nanking East Road, Taipei 104, Taiwan
Location: Taiwan > Taipei
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Westin Taipei 4.5*
Reservation Options:
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Also Known As:
The Westin Taipei Hotel Taipei
Westin Taipei
Taipei Westin

217 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#13 Spa Hotel in Taipei #29 Luxury Hotel in Taipei #30 Business Hotel in Taipei
Hotel Class
Official Description (provided by the hotel)
The Westin Taipei provides a unique cultural touch and an oasis for rejuvenation in the financial, commercial and entertainment district of Taipei City’s Nanking East Road. Our hotel is a mere 40 minutes drive from Tao Yuan International Airport and convenient to the MRT. We are also just 15 minutes from the Taipei World Trade Center and the Nangang Exhibition Hall, via the Mass Rapid Transit Muzha Neihu Line.Ideal for both business and leisure travelers, we are conveniently located near major shopping centers and global corporate enterprises. We are very close to Taipei 101 -the tallest building in Taiwan- and not far from the National Palace Museum with its exquisite collections of ancient treasures, as well as night markets bustling with activities.Our Sensory Welcome will help you revitalize the minute you walk through the doors. You will be met with a delightful smile and Westin’s signature White Tea Scented Towel Service, a freshly prepared welcome drink, and Westin music and lighting to create an energizing ambiance. It will make your arrival experience refreshingly unique.288 deluxe rooms, including 42 suites, are comfortably appointed with contemporary amenities and beautiful city views. Each is equipped with our signature Heavenly Bed® for a relaxing night’s sleep. You can re-energize in the WestinWORKOUT® Gym, or work out in the privacy and comfort of your WestinWORKOUT® Room should you prefer. Our dining options offer culinary treats from both east and west, featuring a wide selection of the finest Chinese, Western, Italian, and Japanese cuisines.Find total renewal at The Westin Taipei. ... more   less 
Number of rooms
288

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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