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All 429 Taipei hotels

The Westin Taipei

4.5 of 5 Hotel   |   No.133 Section 3, Nanking East Road, Taipei 104, Taiwan
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81%
Ranked #67 of 429 Hotels in Taipei
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
WarrenTravels Reno
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356 reviews from our community

Traveler rating
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    48
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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  • Chinese (Simplified) first
  • English first
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English first
Reno
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was my first time at the Westin in Taipei, usually I stay Sheraton Grand Taipei. This is a nice hotel, and a good location for business, however I would suggest the Sheraton Grand for tourists. This hotel has a couple of great restaurants including the Elite Café in the lobby. It was a great place to have a drink... More

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214286Daniel, Owner at The Westin Taipei, responded to this review

Dear sir First of all,we wanna thank you for taking time to share your experience with us. it seems you really like our hotel,we always work on it that every one come to our hotel would enjoy our food and services. Your feedback is vitally important to us and we sincerely look forward to welcoming you again in the near... More

Senior Contributor
23 reviews 23 reviews
22 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Location is very good. Staff speak very good English. Rooms are up to Westin standards. Clean easy to use us electrical appliances. WiFi in room. Restaurants are good. Good location. Staff are very helpful.

Was this review helpful? Yes
214286Daniel, Manager at The Westin Taipei, responded to this review

Dear sir Thank you for taking time to share your experience with us.we always try to do our best to satisfied every different customer so that youcan had a good time here . Really thank you for the commendation and enjoyed our food and services. Your feedback is vitally important to us and we sincerely look forward to welcoming you... More

Los Angeles, California
Contributor
14 reviews 14 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Loved this hotel - staff speaks great English and everyone from door guy to maids were so friendly. We were trying to go to the National Park and staff helped us with trains and buses and everything in between. They were so nice and went above and beyond. I think Annie was her name. Very clean hotel and great beds.... More

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214286Daniel, 業者 at The Westin Taipei, responded to this review

Dear Lindsay Thank you for taking time to share your experience with us. We are happy to know that you had a good time here and enjoyed our food and facilities .The most impotant is that you are satisfied with our services. we will inform Annie,she must will be happy ant pleased.Your feedback is vitally important to us and we... More

Kuala Lumpur, Malaysia
Top Contributor
60 reviews 60 reviews
57 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This Westin is a real disappointment. When I could not get a room in my regular hotel, I decided I will give Westin ago. I have stayed in many Westin's before and I have always been happy. Sad to say this Westin was a real let down. Service at the cafe in the lobby was just terrible. Getting a staff... More

Was this review helpful? Yes 1
Hong Kong, null, Hong Kong
Contributor
20 reviews 20 reviews
20 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Check-in was just fine. But the first staff member helping me appeared to be unfamiliar with SPG benefits. I had to explain to her that I am entitled to the Plat benefits e.g. access to executive lounge and room upgrade. However, she said I am a Gold member only. After verifying that I am Plat, she said that I am... More

Was this review helpful? Yes
214286Daniel, Owner at The Westin Taipei, responded to this review

Thank you for taking the time to share your experience with us. We truly value your opinions and we apologize that we did not meet your expectations in some way. but we still happy to know that u seems have a good time here and enjoy our services . Providing our guests with the best possible hospitality and service has... More

Singapore, Singapore
Top Contributor
117 reviews 117 reviews
62 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed August 5, 2014

The Westin standard is there (clean, spacious, Heavenly Bed is really heavenly), but the property is slightly dated. It is situated at a rather convenient location, near the metro station (zhongxiao east station) and near to 24-hours convenience marts and there is a Starbucks downstairs (a bonus point for international business travellers). The staff are immensely warm, friendly and helpful... More

Was this review helpful? Yes 1
BryanL34, Owner at The Westin Taipei, responded to this review

Thank you for taking time to share your experience with us. We are happy to know that you had a good time here and enjoyed our food and services. Your feedback is vitally important to us and we sincerely look forward to welcoming you again in the near future. Best regards, The Westin Taipei More

San Francisco, California
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 30, 2014

This hotel located in the center of Taipei geographically, but there isnt any attractions or shopping malls around. You have to take a cap where ever u go. When I went in, two really really young ladies were at the lobby check in counter, they are lack of trainings and I can see they are not sure at all abt... More

Was this review helpful? Yes
BryanL34, Marketing at The Westin Taipei, responded to this review

Dear yi-mien-t, Thank you for taking the time to share your experience with us. We truly value your opinions and we apologize that we did not meet your expectations in some way. Providing our guests with the best possible hospitality and service has always been our mission. If you come back to our hotel, we would love to show you... More

Sydney, Australia
Top Contributor
80 reviews 80 reviews
49 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed July 19, 2014

The meeting rooms obviously need some makeover. The dim lightings and dated decor just keep energy down if you are doing longer than a day's meeting. The guest rooms are good enough. I must say the service is better than my usual experience from Taiwan. Not all Taiwanese hotels are as friendly as the Westin. I didnt experience the same... More

Was this review helpful? Yes
BryanL34, Marketing at The Westin Taipei, responded to this review

Dear Yuzimomo, Thank you for taking time to share your experience with us. We are happy to know that you had a good time here and enjoyed our food and services. Your feedback is vitally important to us and we sincerely look forward to welcoming you again in the near future. Best regards, The Westin Taipei More

New Delhi, India
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed July 9, 2014

i stayed in Westin from 22nd - 24th June during my trip to Taipei for a busines meeting.. rooms are just ok and doesnt have a good view of outside.. Airconditioning in my room was improper so i could not sleep well.... even the fruit basket in the room was stale and only apple among four other fruits was fresh..... More

Was this review helpful? Yes
BryanL34, Marketing at The Westin Taipei, responded to this review

Dear sir, Thank you for taking time to share your experience with us. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and wish you could give us a chance to earn back your trust, we can assure you... More

New York City, New York
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 25, 2014

The Westin is well-run, with updated and well-maintained rooms. I was very impressed with the indoor pool, gym, and hottub--all are available to hotel guests. My only gripe was that there is significant construction on the road in front of the hotel, and I was given a room in the front facing the construction despite a request to be away... More

Was this review helpful? Yes 1
BryanL34, Marketing at The Westin Taipei, responded to this review

Dear Patrick, Thank you for taking time to share your experience with us. We are happy to know that you enjoyed your stay. We sincerely look forward to welcoming you again in the near future. Best regards, The Westin Taipei More

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Additional Information about The Westin Taipei

Address: No.133 Section 3, Nanking East Road, Taipei 104, Taiwan
Location: Taiwan > Taipei
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Westin Taipei 4.5*
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Also Known As:
The Westin Taipei Hotel Taipei
Westin Taipei
Taipei Westin

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