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Swiio Hotel

Travelers' Choice award winner
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10F., No.72, Sec. 2, Wuchang Street, Ximending, Taipei 10844, Taiwan
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Swiio Hotel
Swiio Hotel
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436 Reviews from our TripAdvisor Community

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Singapore, Singapore
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed there for about 10 days. Their service is great! Very friendly and patient. Room is of a decent size and very clean. Love the concept of the place, cozy and cool! So hipster :)They also have washing machine and dryer services, which makes it really convenient for us since we are staying for more than a week :) Location... More 

Helpful?
Thank KatieChieng
Canberra, Australia
1 review
4 of 5 stars Reviewed 6 days ago NEW

I recently stayed here for 3 nights and had an enjoyable experience. The reception staff, including Jasmine and E-lin went out of the way to help me with anything that I needed either in terms of facilities or general directions. My room was on the 10th floor and while it was small it was clean, comfortable and modern and had... More 

Helpful?
Thank Flyerultra
swiio, 經理 at Swiio Hotel, responded to this review

Dear Valued Guest, Thank you very much for writing this wonderful review for us. We are so glad you enjoyed your time to stay with us and your compliments for the front desk team are encouraging for them. It is the best reward for us to receive such generous and kind compliments from our guest. Your comments have been shared... More 

A TripAdvisor Member
3 of 5 stars Reviewed 1 week ago NEW via mobile

I usually won't comment much if the hotels are up to my expectation. For Swiio, lobby looks good, and room is pretty stylish. However, when I look closer, especially the walls near the table, it look rather worn out. Many stains on it, maybe a fresh coat of paint will help lots. The ceiling is very low, and even lower... More 

Helpful?
Thank A TripAdvisor Member
swiio, 經理 at Swiio Hotel, responded to this review

Dear Valued Guest, Thank you so much for taking the time to share your experience of staying in Swiio. Our apology, we have taken in your suggestions with our utmost diligence. Thank you once again for giving us the opportunity and we all sincerely looking forward to serving you in the near future! Yours sincerely , Chloe Su Hotel Manager,... More 

Yeanny
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is great if you like shopping within Ximending. I wanted to try different hotels during this trip and stayed at 2 different hotels. This is one of them. Review was good online but I find it average. I like the decor of the room and toilet as it was artistic and contemporary. Staff are young and friendly though... More 

Helpful?
Thank Yeanny
swiio, 經理 at Swiio Hotel, responded to this review

Dear Valued Guest, Thank you so much for taking the time to share your experience of staying in Swiio Hotel with the tripadvisor.com community. We are glad to know that you like our service and the decor of the room Please accept our apologies that your visit didn't reach your expectations. We have investigated further the issues you highlighted. And... More 

Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Well, i have mixed reactions after reading some of the poor reviews given in 2013. It seems this hotel has not taken immediate action to rectify their fire alarm issues. And i also realised the management will not be responding to my reviews or looking at compensating me for the scare they gave me at 1130pm. It all happen when... More 

Helpful?
Thank No1critic
swiio, 主任 at Swiio Hotel, responded to this review

Dear guest Thank you for sharing review of your recent experience at Swiio Hotel. In reverence to your valuable time I would like to get straight to the point and express our sincere apology for what happened at that night. We are truly sorry to have troubled you with all such inconvenience and fright. Thank you for sharing review of... More 

Singapore, Singapore
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Taiwanese are just so friendly. When the lift door opened, 3 staffs greeted us so warmly as though they had rehearsed 10 years and was just waiting for that very moment to greet us. Our rooms had no window. Not sure about other rooms though. It wasn't really an issue until we were trying so hard to wake up and... More 

Helpful?
Thank ThamKahMeng
swiio, 主任 at Swiio Hotel, responded to this review

Dear Valued Guest, Thank you so much for taking the time to share your experience of staying in Swiio Hotel with the tripadvisor.com community. We are very glad to know that you like our service . Your generous comment is absolutely encourage our staff to provide better service in the near future. On top of all, It is truly enjoyable... More 

Singapore
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Love the friendliness and helpful ladies, Shinah and Elin that greeted me and my family when we check in. They happily gave advise on navigating during the New Year countdown and made us feel comfortable. The rooms and corridor had very innovative and nice designs, love it! Only thing that was not so good was that there were 2 elevator... More 

Helpful?
1 Thank Jeremyt22
swiio, 主任 at Swiio Hotel, responded to this review

Dear Valued Guest, It was so kind of you to leave such a wonderful review for us! We felt delighted that you enjoyed everything we prepared for you, and proud of being able to providing this environment. Thank you very much for your comment. We all look ward to your next travel plan which brings you back. There is always... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 6, 2016 via mobile

It is my second visit in swiio, it' perfect service made me choose it again, and I will choose it again in the future. The room is clean, the staffs are really really nice. I secretly arrange a surprise for my friend's birthday, and they help me for the whole thing, I really appreciate that!!!!!!! And this hotel made me... More 

Helpful?
1 Thank UnLeng L
swiio, 主任 at Swiio Hotel, responded to this review

Dear Guest, Thank you for sharing excellent review of your recent experience at Swiio Hotel. We would like to thank you very much for your kind review of Swiio Hotel and we are glad to hear that your stay was comfortable. Thank you again for your patronage and we look forward to welcoming you again in the not too distant... More 

San Francisco, California
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed January 6, 2016

My husband and I decided to spend the night in Taipei on our way back to the US from Vietnam. We just needed a hotel for one night in a central location and the Swiio was perfect for us. Great value for the price ($70 USD) as it's very centrally located - just a quick walk from the metro station... More 

Helpful?
1 Thank withacy
swiio, 主任 at Swiio Hotel, responded to this review

Dear Valued Guest, Thank you for sharing excellent review of your recent experience at Swiio Hotel. We would like to thank you very much for your kind review of Swiio Hotel and we are glad to hear that your stay was comfortable. Thank you again for your patronage and we look forward to welcoming you again in the not too... More 

Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 5, 2016

Good service for me in my stay. The room is nice and the location is very good for visit. The staff " Elin ", " Shinah " and " Mad" is very helpful. They help me so much for my stay. The room is comfortable and the bed is good. The staff is very warm service and inside. You can... More 

Helpful?
1 Thank Cheungkwai
swiio, 主任 at Swiio Hotel, responded to this review

Dear Valued Guest, It was so kind of you to leave such a wonderful review for us! We felt delighted that you enjoyed everything we prepared for you, and proud of being able to providing this environment. Thank you very much for your comment. We all look forward to your next travel plan which brings you back. There is always... More 

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