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W Taipei

Travelers' Choice award winner
5.0 of 5
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No.10 Section 5, Zhongxiao East Road, Xinyi District, Taipei 110, Taiwan
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W Taipei
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Ranked #16 of 475 Hotels in Taipei
A recent review
5 of 5 stars reviewed yesterday
agora1104 Taipei, Taiwan
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1,221 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (276)
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  • Dutch first
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Taipei, Taiwan
1 review
5 of 5 stars Reviewed yesterday NEW

I wanted to do something special for my 40th, and I live in Taipei, so I decided to stay at the W and celebrate my 40th birthday there. We managed to visit most places in the hotel in just 1 day, starting with staying by the pool Saturday afternoon. We then checked into the room, which was absolutely beautiful by... More 

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wtaipeiofficial, Manager at W Taipei, responded to this review

Happy belated birthday!! Hooray! It is such a wonderful thing to know that you had a fantastic birthday celebration with us and enjoyed a comfortable rest on our signature W Bed. And we are more than pleased to fulfill your needs Whatever you want and Whenever you wish to, as our service commitment. Thank you for sharing us this lovely... More 

New York City, New York
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Over rated and staff are not friendly at all, rooms are basic, location is around busy smelly area. We eat at the kitchen table and food was terrible, bad buffet and expensive for no reason, we wont go there again.

Was this review helpful? Yes
wtaipeiofficial, Manager at W Taipei, responded to this review

Dear terry S, Thank you for staying at W Taipei. It is a pity that the stay experience didn’t meet your expectation. Your comments have been well conveyed to our management team for the future improvement. We appreciate your feedback that provides us an opportunity to make us better. Sincerely hope to have another chance to welcome you. With best... More 

Tokyo, Japan
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

My interpretation of this hotel that has a reservation answering staffs in China is trying to save on overhead expenses... but the sad thing is their savings don't reflect on the room rates and those savings justifies their quality. Totally unprofessional & cheap service quality for a hotel this class. Wouldn't recommend even for half the rates.

Was this review helpful? Yes 1
Singapore
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed 6 nights in Taipei W and the experience was good. Similar to what many others had said, the location is convenient (within walking distance to Taipei 101) and is connected to Hankyu department store (hotel ground level) and Eslite Xinyi Branch from Hankyu's basement in addition to access to the subway. Instead of breakfast in hotel, local breakfast... More 

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wtaipeiofficial, Manager at W Taipei, responded to this review

Dear superdoggy, We are so happy to know that you had a pleasant stay with us and enjoyed many aspects in the hotel, especially the second-to-none location, inviting WOOBAR and the spacious guest room. Thank you for your kind review and look forward to welcoming you back again soon. Warm regards, W Taipei More 

Singapore, Singapore
Level Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We decided to revisit W Taipei on a special occasion and thankfully, it turned out to be the best decision ever. The flawless service from the start of the booking and throughout the entire stay, central location and strong concierge team with their restaurant bookings/recommendations made it a breeze. Excellent customer service: The reservation manager kindly accommodated all my requests,... More 

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wtaipeiofficial, Manager at W Taipei, responded to this review

Dear adelme, Great, great, great thanks for revisiting W Taipei and sharing us this wonderful review. We are pleased to know you were satisfied with the stay and think our service flawless, location convenient and room spacious and comfy. Your recognition would definitely encourage us to keep delivering the excellent and unique W experience to all our lovely guests. We... More 

Duvall, Washington
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

The front desk is located on the 10th floor and it's right next to the bar which is right next to the pool which is right next to the restaurant. And the whole time there's a constant theme music going. The rooms are quite unique though and I like this hotel mainly for the rooms, not necessarily for the rest... More 

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wtaipeiofficial, Manager at W Taipei, responded to this review

Dear Billca47, Thank you for staying in W Taipei and sharing us your review. We are happy to know you like the comfy signature W bed, the spectacular Taipei 101 view from the room as well as the convenient city-centered location. At W Taipei, we are aiming to deliver the unique W experience to our guests since the very first... More 

Mindanao, Philippines
Level Contributor
59 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 1 week ago

We enjoyed our stay at W Taipei. Our room had a beautiful view of Taipei 101. The location is great. It is surrounded by malls, including Eslite bookshop. Taipei 101 is only around 10-15 minutes walk. Room was large and had branded toiletries and TWG tea. Turndown service in our room was not that consistent though - some nights there... More 

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wtaipeiofficial, Manager at W Taipei, responded to this review

Dear wanderful888, Thank you for sharing this wonderful review with us! We are pleased to know you enjoyed your stay at W Taipei, and loved the convenient location and beautiful view from our room. Your comment toward the turndown service and the Wifi quality had been conveyed to concerned departments and immediate actions for improvement had been taken place. Thank... More 

Hong Kong, China
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I was stayed 3 nights at W hotel Taipei, their service was AMAZING. When I arrived I could not get king size bed at Wonderful room, however on the 2nd day they do their best to allocate my room at king size bed and TRACY from Front Office did a great job and empower her self to make guest happy... More 

Was this review helpful? Yes 1
wtaipeiofficial, Manager at W Taipei, responded to this review

Dear Adrain23_13, Thank you so much for staying at W Taipei and sharing us this mind-blowing review. We are more than pleased to know how you were amazed by the service from our talent. It is also uplifting to know you were satisfied with the cleanliness and the spectacular view of Taipei 101 in our room. Furthermore, we truly appreciate... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

When I visited the pool, the associate came to ask us do u need any help and got the room number which are so pro-active action and very detailed service for me. Her name is Penny Chu. The pool is the best as the environment is good and of course the staffs are good as well. I will visit here... More 

Was this review helpful? Yes 1
wtaipeiofficial, Manager at W Taipei, responded to this review

Dear Daniel L, Thank you for your compliment of our WET, outdoor swimming pool. We are so happy to know that you enjoyed the hotel facility, especially the attentive service from out talent. Your recognition of Penny has been well noted which would motivate us to keep delivering the best service to all our guests. Many thanks and hope to... More 

Hong Kong, China
1 review
5 of 5 stars Reviewed 2 weeks ago

I have never ever had such impressive to accommodate in Taipei. 24 hours swimming pool with fantastic atmosphere pool side bar, all staff always keeps smiling on the face and willing to help if you have any queries, very clean and tidy on the room, the most important is the hotel location just walking distance to 101 tower and Shin... More 

Was this review helpful? Yes
wtaipeiofficial, Manager at W Taipei, responded to this review

Dear Wai Yip L, You simply made our day! It is so wonderful to learn your uplifting stay experience with us and know you like our clean and tidy rooms, convenient location and the attentive service from our talent. We are also pleased to have your recognition and recommendation. Thank you for your love towards W Taipei, and we would... More 

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