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W Taipei

Travelers' Choice award winner
5.0 of 5
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No.10 Section 5, Zhongxiao East Road, Xinyi District, Taipei 110, Taiwan
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1 room 1 guest
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W Taipei
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1,253 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (278)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Swedish first
  • Any
English first
  • All months
    (1253)
  • Mar-May only
    (315)
  • Jun-Aug only
    (364)
  • Sep-Nov only
    (280)
  • Dec-Feb only
    (294)
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Hong Kong, China
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have been stay at W Taipei for many times. The people in the concierge and front desk are always friendly and helpful. The room was very comfortable and clean. It's no doubt that W Taipei is the best choice to stay for all! Try it and you won't be regret. ^_^

Was this review helpful? Yes
San Jose, California, USA
Level Contributor
95 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Location is right next to the bus station so it's really easy and cheap to take the bus shuttle from airport to the bus. It's also across the street from many small restaurants. The hotel is located on the 10th floor, so you have to take an elevator up. There is staff everywhere to help. The Woo Bar is super... More 

Was this review helpful? Yes
wtaipeiofficial, Manager at W Taipei, responded to this review

Dear monsternina, Thank you for staying at W Taipei and sharing this uplifting review with us. We are more than happy to know you like our city-centered location, where is directly linked with a bus station and a metro station. It is also wonderful to know you had a joyful stay and were satisfied with our helpful service and comfy... More 

Houston, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW

View of the Taipei skyline from our room was fantastic. The front desk and whatever/whenever staff was top notch!! A special thanks to Emily, the front desk agent, for being so caring and professional. She really made an impression. There is a staff member everywhere you go, ready to assist you. The location is ideal for shopping. So. Much. Shopping.... More 

Was this review helpful? Yes
wtaipeiofficial, Manager at W Taipei, responded to this review

Dear kathleens5986, Thank you so much for sharing your fantastic review! We are thrilled to know you had a great stay with us, and enjoyed the Taipei skyline from our room, the convenient location and the top notch service from our talent. Great appreciation for your recommendations, and we look forward to welcoming you again soon. With Best Regards, W... More 

Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The room I stayed was Spectacular which I paid for the upgrade to the view of Taipei 101 which had an amazing view and totally worth the price. This is my 2nd stay at W Taipei and it doesn’t fail my expectation; A trendy hotel with excellent customer service. All staffs spoke good English and upon check-in I was greeted... More 

Was this review helpful? Yes 1
wtaipeiofficial, Manager at W Taipei, responded to this review

Dear jaylin1, Thank you for staying at W Taipei and sharing us this uplifting review. We are delighted to know you like so many aspects in our hotel, especially the friendly and helpful service from our talents. Your recognition towards our talent Mendy is definitely encouraging all of us to keep in delivering the most genuine W experience to all... More 

Novi Ligure, Italy
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

Well, the hotel itself is really nice, the view of the Taipei 101 is breathtaking and the rooms are lovely. Too bad there are people working there. First of all I HATE the concierges which feel obliged to waste time talking for 10 minutes in a non appreciated informal and friendly way, this become unbearable if you just drop off... More 

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wtaipeiofficial, Manager at W Taipei, responded to this review

Dear Luca R, Thank you for staying at W Taipei and sharing us your comments. We are truly regret to learn your stay experience. We have immediately conveyed your feedback to all concerned departments for the further investigation and improvement, to prevent the service shortfall happened again. We deeply appreciate your feedback that provides us an opportunity to become better,... More 

Los Altos, California
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

The W offers great service, gorgeous rooms, beautiful swimming pool, and a fantastic location. WooBar is also a great place to relax and meet friends. The staff is helpful and dedicated. Breakfast is awesome. It's by far my favorite hotel in Taipei.

Was this review helpful? Yes 1
wtaipeiofficial, Manager at W Taipei, responded to this review

Dear MR1966, Thank you for staying at W Taipei and sharing us your review. We are more than happy to know we are your favorite hotel in Taipei in so many aspects you are satisfied with. This is also our pleasure to deliver a wonderful stay to you. We sincerely appreciate your recommendation and would love to see you again... More 

Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Concierge was very helpful in making dinner reservations, changes for flights and general enquiries. Rooms comfortable and clean but took a while to figure out light switches in bathroom which seemed too dim. Next to shopping malls and convenient location. Will stay again if in Taipei.

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wtaipeiofficial, Manager at W Taipei, responded to this review

Dear BeeBeePop, Thank you for staying at W Taipei and sharing this uplifting review with us. We are pleased to know you had a comfortable stay and were satisfied with our helpful service from Concierge team. Whatever/Whenever is not only a term but indeed our service commitment that is what we aim to deliver to all our lovely guests. Once... More 

Kuala Lumpur, Malaysia
Level Contributor
83 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel entrance makes you feel you are entering a disc or club ... And as you go to the checkin-floor, you realize that its a newer W hotel. Whole decor is classy and hip...with good use of lights and music. The bar and pool is nice and chic .... The breakfast area is pretty decent with wide choices, as... More 

Was this review helpful? Yes
wtaipeiofficial, Manager at W Taipei, responded to this review

Dear MS-75-TA, Thank you for sharing us your review with us. We are happy to know you like our chic ambience in the hotel and the convenient location where is located in the center of the city. However, it is a pity to know the dining experience at YEN didn’t meet your expectation. We have conveyed your comment to the... More 

Bangkok, Thailand
Level Contributor
159 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed 1 week ago

the W is a good hotel. nice and very comfortable and sexy room. the open space and open planned bedroom/bathroom is enticing although i am not so sure i would want to stay here with my family members, say my mum for example. i would feel slightly exposed with anyone except my partner perhaps. the pool is nice as well.... More 

Was this review helpful? Yes
wtaipeiofficial, Manager at W Taipei, responded to this review

Dear banjapat, Thank you for staying at W Taipei and sharing us your review. We are pleased to know that you think we are a good hotel with comfy rooms and nice facilities. However, it is indeed a pity to learn that your stay experience regretfully didn’t meet your expectation. An immediate investigation and actions has been conducted for the... More 

New York City, New York
1 review
2 of 5 stars Reviewed 1 week ago

The quality of the room assigned, furnitures are quite wear off, water stains in bathroom, and most importantly bugs in bed. Called and request for a change of room, reception just hang up in 5 sec after the reply "Sorry we can't help you". Stayed for 1 night, checked out the second day and shift to Le Miredien. Of course... More 

Was this review helpful? Yes
wtaipeiofficial, Manager at W Taipei, responded to this review

Dear ct62193, We appreciate you to share comments with us. It is a pity to learn your stay experience which didn’t meet your expectation. We have immediately conveyed your review to the concerned departments for the investigation and future improvement. In W Taipei, Whatever/Whenever is not only a term but our service commitment, and it is indeed what we aim... More 

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