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Taipei Garden Hotel

#61 of 468 Hotels in Taipei
Certificate of Excellence
No.1 Section 2, Zhonghua Road, Zhongzheng District, Taipei 10065, Taiwan
Hotel amenities
Taipei Garden Hotel
Best prices for: 1 room 1 guest
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Ranked #61 of 468 Hotels in Taipei
Certificate of Excellence
A recent review
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340 reviews from our community

Traveler rating
    95
    188
    39
    15
    3
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48
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Russian first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (340)
  • Mar-May only
    (84)
  • Jun-Aug only
    (70)
  • Sep-Nov only
    (101)
  • Dec-Feb only
    (85)
All months
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Overall I am pleased with my stay at the Taipei Garden Hotel for the following reasons: 1. Hotel staffs are professional and helpful. 2. Excellent Services - I can feel that they treated their gusts with utmost care through the way they provide services. From the Front Desk to Room Service to Restaurant Service, their service have always been quick... More 

Was this review helpful? Yes 1
TPE-GR, 前廳部經理 at Taipei Garden Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to convey your comments regarding your recent experience with us.The entire team is grateful for your kind comments. We sincerely appreciate your feedback. Your feedback encourages us to provide better and better service to our guests. We felt honored and joyful about being able to assist you to have a smooth... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a backlog review. Visited in Jan 2014. Booking - managed to book slightly better deal last minute on 31 Dec 2013. Location wise - not very ideal. Though it says it is in the middle of 2 stations, it still requires at least 15 minutes walk. It's tiring esp after a long day touring the city walking around,... More 

Was this review helpful? Yes
TPE-GR, 前廳部經理 at Taipei Garden Hotel, responded to this review

Dear Valued Guest, Thank you for staying at Taipei Garden Hotel and taking your precious time to share your experience with us. We were sorry to hear that we have not exceeded your expectations in some aspects. We will aim to improve our quality of service to provide better service to you or any other future guests. Your feedback enables... More 

Osaka Prefecture, Japan
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Still new, clean and beautiful hotel. Taxi driver explained there was a four stars hotel and I agreed with him. Staffs are friendly and professional so I didn't have any complains during our stay. A location is quite far from Ximen station (ca.10min walk) but easy access to the Ximen area. There is a Carrefour the front of this hotel.... More 

Was this review helpful? Yes
TPE-GR, 前廳部經理 at Taipei Garden Hotel, responded to this review

Dear Valued Guest, Thank you for choosing Taipei Gardn Hotel for your recent stay in Taipei and taking the time to share your valued feedback with us. We felt honored and joyful about being able to assist you to have a smooth and enjoyable trip in Taipei. We usually suggest our guest to use the Xiaonanmen Station which takes about... More 

Stuttgart, Germany
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

For first timers the hotel's pickup service is very convenient. It may cost double the amount from a local taxi but you'll always get a high class car and don't face the language barrier straight away. Check in is easy and smooth even though there might be some slight language issues but I never had any problems and the staff... More 

Was this review helpful? Yes
TPE-GR, 前廳部經理 at Taipei Garden Hotel, responded to this review

Dear Valued Guest, Thank you for choosing Taipei Garden Hotel and taking the time to share your experience with us. We are very glad to hear that you had a comfortable stay at our hotel. Your happiness and comfort as extremely important to us. It is our primary goal to provide our guests with friendly service, clean rooms and comfortable... More 

Mumbai, India
Top Contributor
79 reviews 79 reviews
52 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed April 16, 2015

Very conveniently located and very comfortable stay. The hotel has a MRT station which is at a 4 to 5 minutes walk away makes it very convenient to reach the Taipei Main Station or any other place in Taipei. The rooms are modern and very comfortable. Excellent service and very neat and clean rooms. I would definitely stay at this... More 

Was this review helpful? Yes
TPE-GR, 前廳部經理 at Taipei Garden Hotel, responded to this review

Dear Valued Guest, Thank you for choosing Taipei Garden Hotel. The entire team is grateful for your kind comments. We sincerely appreciate your feedback.We are glad to know that you had a wonderful experience during your stay.Thank you again for your thoughtful comment and we do hope to welcome you in the near future. Best Regards Taipei Garden Hotel More 

Hong Kong
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed April 16, 2015

Stayed there for 3 nights, location is great, 3 mins walk from underground station, opposite has a huge supermarket, round the corner has a big fruit store open until 10pm. Breakfast is average, this is the weakness of Taipei Garden hotel. Also, wifi is free access!

Was this review helpful? Yes
TPE-GR, 前廳部經理 at Taipei Garden Hotel, responded to this review

Dear Valued Guest, Thank you for choosing Taipei Garden Hotel and taking the time to convey your comments regarding your recent experience with us. Your feedback encourages us to provide better and better service. Thank you again for your valuable feedback. We all love to see you again in the near future. Best Regards, Taipei Garden Hotel More 

Kuala Lumpur, Malaysia
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 13, 2015 via mobile

We booked the twin double room and was surprised with the tight space and the small square bathtub that only can fit 1 person. The hotel is quite a walking distance from the Ximending and MRT (10min for adult and we have young toddlers). When I called to request for newspaper I was informed that newspaper is not included in... More 

Was this review helpful? Yes 2
TPE-GR, 前廳部經理 at Taipei Garden Hotel, responded to this review

Dear Valued Guest, Thank you for choosing Taipei Garden Hotel for your stay in Taipei and sharing your experience with us. We deeply regret to learn that this stay didn’t meet your expectations. Please accept our sincere apologies for falling short of your expectations on some aspects of your stay. Our goal is to meet all guest expectations and we... More 

United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 7, 2015

如果是怕髒跟國外來的旅客,我建議千萬別選擇台北花園酒店,如同其他評比所講,台北花園酒店絕非五星級飯店。首先,迎面而來的櫃台小姐顏面無笑不顯和善,擺明工作厭倦態度,雖也找到我們的房間,但整個交談交手過程完全沒有服務業該有態度跟熱忱,五星級印象馬上大打折扣,房間地毯顏色深暗,我們所訂的deluxe triple豪華三人房 ,房間狹小,窗簾一開所面對的view實在糟糕,面對中華路,房間隔音差,外面其他路過房客講話聲跟關門聲砰砰砰的完全收錄,浴室的洗髪洗乳全一罐搞定,並無分開,且未附洗面乳,說來說去,住房經驗極差,絕不推薦也不會再來,與真正五星極台北國香格里拉飯店實天差地別。 If you have high sanitary standard and come from foreign countries, Taipei Garden Hotel is absolutely not your choice. Again, it is absolute NOT 5-star hotel. The front desk staff appeared not friendly, greet customers without smiles at all. They were not mean or what, but to me, they were tired of working and not passionate to... More 

Was this review helpful? Yes 1
TPE-GR, 前廳部經理 at Taipei Garden Hotel, responded to this review

Dear Valued Guest,  Thank you for choosing Taipei Garden Hotel and taking the time to share your experience with us. We are sorry to learn that we did not meet your expectations on your recent visit. We are very sorry to hear that our staff were not able to show the level of hospitality that you expected.We are also very... More 

Paris, France
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 12, 2015

I stayed one night at room 1421. Big room, nice view, clean and quiet. Excellent location near to MRT. And very helpful service always with smile. The price-value is excellent. You won't regret. Recommanded!

Was this review helpful? Yes 1
TPE-GR, 前廳部經理 at Taipei Garden Hotel, responded to this review

Dear Valued Guest, Thank you for choosing Taipei Garden Hotel and taking the time to share your experience with us. We felt honored and joyful about being able to assist you to have an enjoyable trip in Taipei. Once again your review is highly appreciated. In the near future, we would like to have the opportunity to serve you again.... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed February 26, 2015

Staffs were very helpful and polite. Location is good and walking distance or by train just one station away to ximending. Staffs surprised me with a birthday card signed off by all staffs and towel made dog design on my birthday, it was so sweet of them with the effort & idea to guest.

Was this review helpful? Yes
TPE-GR, 客戶關係經理 at Taipei Garden Hotel, responded to this review

Dear Valued Guest, Thank you for choosing Taipei Garden Hotel and taking the time to share your experience with us. The entire team is grateful for your kind comments. We sincerely appreciate your feedback and we are happy that you liked the surprise that we made on your birthday. Thank you again for your thoughtful comment and we do hope... More 

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