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CityInn Hotel - Taipei Station Branch I

Travelers' Choice award winner
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No.7 Huaining Street, Zhongzheng Distrist, Taipei 100, Taiwan
Special Rate
TWD1,920 (TWD)
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1 room 1 guest
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CityInn Hotel - Taipei Station Branch I
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424 Reviews from our TripAdvisor Community

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Traveler rating
    281
    118
    20
    4
    1
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72
147
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18
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (424)
  • Mar-May only
    (128)
  • Jun-Aug only
    (121)
  • Sep-Nov only
    (75)
  • Dec-Feb only
    (100)
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1 review
5 of 5 stars Reviewed yesterday NEW

Enjoyed our stay at CityInn Taipei Branch 1. Great customer service, especially from June, who patiently answered our questions and gave excellent recommendations for beef noodle soup, traditional taiwanese breakfast, transport options, etc. She even gave us a gift card for a restaurant in the States! Because we stayed 3 nights, they upgraded our room to a slightly larger one... More 

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San Jose
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here one night. Super convenient to Taipei Main and Airport bus. Staff is super helpful and available 24/7. Located in a busy commercial district with lots of small shops and places to eat. Free laundry. Will store your luggage for up to seven days. We were on the second floor which also includes a small lobby/kitchen, so might look... More 

Was this review helpful? Yes
CatherineChang0408, Supervisor at CityInn Hotel - Taipei Station Branch I, responded to this review

Dear Valued Guest, Thank you for taking the time to write such a detailed review after your stay at Cityinn Hotel Taipei branch 1. We are so delighted that you were satisfied with our service and location. We truly hope our honest and warmest customer service could make you feel like staying at home. Thank you once again for giving... More 

Toronto, Canada
Level Contributor
40 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed in CityInn before and was very satisfied with them. The branch I have stayed was XMD and so this time gave this Branch I a try. Prior to my arrival, Branch I has replied my emails promptly and more than willing to receive my package which I have requested to send directly to Branch I. We arrive... More 

Was this review helpful? Yes
Kelly0604, Supervisor at CityInn Hotel - Taipei Station Branch I, responded to this review

Dear valued guest Thank you for bringing the matter to our attention. Being a team that aim to provide a pleasant and comfortable place for our guests, we wish to make an apology as your experience in our hotel did not meet your expectations. Even so, we are glad to know you like our staff’s service, especially mention June and... More 

Manila, Philippines
Level Contributor
34 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a nice stay here during my 4-day trip to Taipei. The location is just very accessible to mass transport. The staff, though not really fluent on english, are very attentive when i asked them to assist me with the laundry.

Was this review helpful? Yes
Sekihonkei, Supervisor at CityInn Hotel - Taipei Station Branch I, responded to this review

Dear valued guest, Thank you for sharing your comments with us here on TripAdvisor. Our team is greatly delighted to learn that you have enjoyed your stay. it is our mission not only to provide good service but also to deliver hospitality. We hope to welcome you back in the near future. yours sincerely, Seven Chi - Supervisor CityInn Hotel... More 

Singapore, Singapore
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Had a really enjoyable stayed at CityInn Taipei Station Branch 1. It's my first time staying with Taipei Station Branch 1 but I had stayed at other CityInn branches before and CityInn never fails to deliver good customer service and clean room. Had a very comfortable and enjoyable 2 nights stay. I must said out of all the CityInn branches... More 

Was this review helpful? Yes
Sekihonkei, Supervisor at CityInn Hotel - Taipei Station Branch I, responded to this review

Dear valued guest, Warmest greetings from CityInn Hotel - Taipei Station Branch 1. Thank you for this hearty interview. As a hotel known for passionate crew, it is our mission not only to provide good service but also to deliver hospitality. It is extremely fulfilling to know you have enjoyed your experience with us. See you again some time soon!... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed July 25, 2015

I have enjoyed the stay during my trip there for the past 1 week. Hotel room is clean, with free channels to surf (and some free blu-ray titles to watch from a list). Hotel staff is friendly. On the second floor, there is also a pantry area for you to get some cold drink/coffee/tea and a fridge to store your... More 

Was this review helpful? Yes
CatherineChang0408, Supervisor at CityInn Hotel - Taipei Station Branch I, responded to this review

Dear Valued Guest, Warmest greetings from CityInn Hotel - Taipei Station Branch I and taking time to write such a valuable review on TripAdvisor. We are so glad to know you enjoyed our service. We truly hope our honest and warmest customer service could make you feel like staying at home. Thank you for giving such a positive comment to... More 

Gilberts, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 16, 2015

I can't compliment this hotel enough. Great location (very close to the Taipei Main MRT station and the Taipei Main rail station). If you want to save money, you can take the bus from the Taoyuan International Airport to a bus stop very close to this hotel for either NTD 90 (slower, more stops) or NTD 125 (faster, less stops).... More 

Was this review helpful? Yes 1
CatherineChang0408, Supervisor at CityInn Hotel - Taipei Station Branch I, responded to this review

Dear valued guest, Warmest greetings from CityInn Hotel - Taipei Station Branch 1.Thank you for taking your precious time to share your experience with us. We are so delighted that you were satisfied with our service and facilities and location. We truly hope our honest and warmest customer service could make you feel like staying at home. I will surely... More 

Melbourne, Australia
2 reviews
5 of 5 stars Reviewed July 13, 2015

Fantastic location, friendly staff, tidy and clean room. Close to convenience stores, shopping malls and Taipei Main Station. Staffs are very friendly and helpful at all times. Also gave us mini heat packs when we arrived. Laundry services that was available to use which is very helpful. Free wifi services.

Was this review helpful? Yes
Kelly0604, Supervisor at CityInn Hotel - Taipei Station Branch I, responded to this review

Dear Valued Guest, We appreciate you taking the time from your busy schedule to give us your feedback. It is our honor to have made your stay with us an enjoyable experience. Hope we can welcome you back in the near future. yours sincerely, Seven Chi Supervisor More 

Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 12, 2015

My wife and I stayed in this hotel for five nights in the last week of June 2015. The location is right in the heart of Taipei and it is very accessible since it is within 10 minutes' walk from from Taipei Bus Station, Railway and Metro Station. It has an elevator even though it is a small hotel. They... More 

Was this review helpful? Yes
Kelly0604, Supervisor at CityInn Hotel - Taipei Station Branch I, responded to this review

Dear Valued Guest, Thank you for staying at the CityInn Hotel - Taipei Station Branch I and taking the time to share your stay experience with us. Your opinions are very valuable in helping us maintain a high level of service to our guests and in ensuring that your expectations are met each visit. Your compliments had been shared with... More 

Level Contributor
73 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 5, 2015

Easily access to mtr, train station, bus stations to airport and other places. Lots of nearby malls to walk. There is also a local breakfast stall where u can get rice dumpling & soya milk They even offer free coffee / beverage at level 2. Offers a fridge to store imperishable goods. This hotel is thoughtful to their guest. Service... More 

Was this review helpful? Yes
Kelly0604, Supervisor at CityInn Hotel - Taipei Station Branch I, responded to this review

Dear Valued Guest, Thank you for sharing your comments with us here on TripAdvisor. Our team is greatly delighted to learn that you like our service have enjoyed your stay. Your support leads us to go for the better like we always aim to. We look forward to welcoming you back in the future. We wish you all good. Kelly... More 

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